Discover how Kiehl’s increased CVR by 25% and achieved 7X ROI | Insider
2026-03-06 01:24 Diff

Kiehl’s was founded in 1851 as an old-world apothecary in New York’s East Village. In 2000, it became a part of the L’Oréal Group, and it is now a world-renowned beauty brand, celebrated for its premium skincare products with a commitment to natural ingredients. Its personalized in-store customer experiences have built Kiehl’s a loyal following worldwide, while its dedication to innovation, and philanthropy distinguishes it as a leader in the beauty industry.

downtime during Salesforce integration

Kiehl’s will continue to enhance personalization and loyalty initiatives with Insider One, and looks forward to leveraging Sirius AI™ for automated campaign optimization and even greater performance.

Kiehl’s favorite feature is Insider One’s A/B testing solution which makes it easy to create, launch, and optimize campaigns.

Discover more inspirational stories

Trusted by over 2,000+ customers

Want to learn what Insider One can do you for?