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Meet Our Leadership Team: President, Data, Technology and Experience Joelle Smith | First Advantage
2026-03-01 19:22 Diff
https://fadv.com/leadership-team/joelle-smith/
Joelle Smith has been a key architect of First Advantage’s strategic transformation and growth trajectory since joining the company in 2017. Rising through several critical leadership roles—from Executive Vice President, to Chief Experience Officer, to President of Data, Technology & Experience—Joelle was appointed President of First Advantage in 2024 following her successful stewardship of the company’s global product, technology, and experience portfolio.
In her current role, Joelle oversees First Advantage’s end-to-end commercial engine, including global product and technology P&L leadership as well as the company’s integrated go-to-market organization comprising sales, customer success, and marketing. She is accountable for driving enterprise strategy, accelerating innovation across all products and services, enhancing customer outcomes, and ensuring strong operational execution to support sustainable revenue growth and margin expansion.
Under Joelle’s leadership, First Advantage has deepened its competitive differentiation across its technology platform—enhancing automation, improving speed-to-hire for customers, modernizing product architecture, and strengthening global scalability. Her focus on unifying product, technology and commercial motions has improved customer retention, expanded share of wallet, and fueled cross-portfolio innovation.
Prior to joining First Advantage, Joelle held multiple executive roles in technology consulting, where she led corporate strategy, large-scale transformation initiatives, and operational restructuring programs that delivered measurable financial improvement, accelerated growth, and meaningful market differentiation.
Joelle holds a Bachelor of Science degree from East Stroudsburg University of Pennsylvania and was selected to the inaugural class of the Wharton School’s Women on Boards program.
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<li id="menu-item-210438" class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-210438"><a href="https://fadv.com/solutions/pre-employment-drug-screening/">Drug &#038; Alcohol Screening</a></li>
<li id="menu-item-210439" class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-210439"><a href="https://fadv.com/solutions/economic-incentives/">Economic Incentives</a></li>
<li id="menu-item-210441" class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-210441"><a href="https://fadv.com/solutions/employment-tax-credit-screening/">Employer Tax Credit Screening</a></li>
<li id="menu-item-210440" class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-210440"><a href="https://fadv.com/solutions/tax-incentives/">Employer Tax Incentives</a></li>
<li id="menu-item-210442" class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-210442"><a href="https://fadv.com/solutions/executive-background-checks/">Executive Screening</a></li>
<li id="menu-item-210443" class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-210443"><a href="https://fadv.com/solutions/fingerprint-background-checks/">Fingerprinting</a></li>
<li id="menu-item-210444" class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-210444"><a href="https://fadv.com/solutions/identity-solutions/">Identity Solutions</a></li>
<li id="menu-item-210445" class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-210445"><a href="https://fadv.com/solutions/instant-oral-fluid-drug-screening/">Instant Oral Fluid Drug Screening</a></li>
<li id="menu-item-210446" class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-210446"><a href="https://fadv.com/solutions/backtrack-reports/">Investigative Due Diligence</a></li>
<li id="menu-item-210447" class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-210447"><a href="https://fadv.com/solutions/occupational-health-screening/">Occupational Health Screening</a></li>
<li id="menu-item-210448" class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-210448"><a href="https://fadv.com/solutions/profile-advantage-online-background-checks/">Online Background Checks</a></li>
<li id="menu-item-211015" class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-211015"><a href="https://fadv.com/solutions/social-media-checks/">Social Media Checks</a></li>
<li id="menu-item-210449" class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-210449"><a href="https://fadv.com/solutions/verified/">Verification Solutions</a></li>
<li id="menu-item-210450" class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-210450"><a href="https://fadv.com/solutions/work-opportunity-tax-credits/">Work Opportunity Tax Credits</a></li>
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				<div class="elementor-widget-container">
					<h2 class="elementor-heading-title elementor-size-default">Onboard: Engage &amp; Empower</h2>				</div>
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				<div class="elementor-element elementor-element-3c39d16 elementor-widget__width-auto elementor-widget elementor-widget-shortcode" data-id="3c39d16" data-element_type="widget" data-widget_type="shortcode.default">
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							<div class="elementor-shortcode"><div class="menu-services-menu-onboarding-container"><ul id="menu-services-menu-onboarding" class="fa-nav-menu"><li id="menu-item-210451" class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-210451"><a href="https://fadv.com/solutions/form-i9-compliance/">Form I-9 Compliance</a></li>
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					<h2 class="elementor-heading-title elementor-size-default">Post-Hire: Monitor &amp; Protect</h2>				</div>
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							<div class="elementor-shortcode"><div class="menu-services-menu-post-hire-container"><ul id="menu-services-menu-post-hire" class="fa-nav-menu"><li id="menu-item-210452" class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-210452"><a href="https://fadv.com/solutions/affordable-care-act-compliance/">Affordable Care Act &#038; Compliance</a></li>
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							<div class="elementor-shortcode"><div class="menu-services-menu-additional-container"><ul id="menu-services-menu-additional" class="fa-nav-menu"><li id="menu-item-210454" class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-210454"><a href="https://fadv.com/solutions/analytics-and-reporting/">Analytics &amp; Reporting</a></li>
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					<h2 class="elementor-heading-title elementor-size-default">Audience Spotlight</h2>				</div>
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							<div class="elementor-shortcode"><div class="menu-services-menu-audience-spotlight-container"><ul id="menu-services-menu-audience-spotlight" class="fa-nav-menu"><li id="menu-item-210457" class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-210457"><a href="https://fadv.com/solutions/xtdforce/">Contractor Background Checks</a></li>
<li id="menu-item-210458" class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-210458"><a href="https://fadv.com/solutions/franchisecheck/">Franchise Screening</a></li>
<li id="menu-item-210459" class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-210459"><a href="https://fadv.com/solutions/rightid-residential-screening/">Rental Property Screening</a></li>
<li id="menu-item-210460" class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-210460"><a href="https://fadv.com/solutions/rightincome-residential-screening/">Residential Income Verification</a></li>
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				<div class="elementor-widget-container">
					<h2 class="elementor-heading-title elementor-size-default">By Business Size</h2>				</div>
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				<div class="elementor-element elementor-element-2c721c7 elementor-widget__width-auto elementor-widget elementor-widget-shortcode" data-id="2c721c7" data-element_type="widget" data-widget_type="shortcode.default">
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							<div class="elementor-shortcode"><div class="menu-fa-4-solutions-business-size-container"><ul id="menu-fa-4-solutions-business-size" class="fa-nav-menu"><li id="menu-item-4250" class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-4250"><a href="https://fadv.com/solutions/small-business-background-checks/">Small (<1,000 Employees)</a></li>
<li id="menu-item-4249" class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-4249"><a href="https://fadv.com/solutions/company-background-checks/">Mid-Market (1K-5K Employees)</a></li>
<li id="menu-item-4247" class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-4247"><a href="https://fadv.com/solutions/enterprise-background-checks/">Enterprise (5K+ Employees)</a></li>
<li id="menu-item-4248" class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-4248"><a href="https://fadv.com/solutions/global-background-checks/">Global Organizations (Multiple Countries)</a></li>
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<li id="menu-item-4348" class="menu-item menu-item-type-post_type menu-item-object-industries menu-item-4348"><a href="https://fadv.com/industries/gig-economy/">Gig Economy</a></li>
<li id="menu-item-210884" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-210884"><a href="https://fadv.com/healthcare/">Healthcare</a></li>
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<li id="menu-item-4289" class="menu-item menu-item-type-post_type menu-item-object-industries menu-item-4289"><a href="https://fadv.com/industries/manufacturing-industry-background-checks/">Industrials</a></li>
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							<div class="elementor-shortcode"><div class="menu-fa-4-industries-col-2-container"><ul id="menu-fa-4-industries-col-2" class="fa-nav-menu"><li id="menu-item-4349" class="menu-item menu-item-type-post_type menu-item-object-industries menu-item-4349"><a href="https://fadv.com/industries/non-profit-background-checks/">Non-Profit</a></li>
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<source type="image/webp" srcset="https://fadv.com/wp-content/uploads/Eval-ID-Providers-G-818435778.jpg.webp 610w, https://fadv.com/wp-content/uploads/Eval-ID-Providers-G-818435778-300x209.jpg.webp 300w, https://fadv.com/wp-content/uploads/Eval-ID-Providers-G-818435778-150x104.jpg.webp 150w" sizes="(max-width: 610px) 100vw, 610px"/>
<img loading="lazy" width="610" height="424" src="https://fadv.com/wp-content/uploads/Eval-ID-Providers-G-818435778.jpg" alt="" srcset="https://fadv.com/wp-content/uploads/Eval-ID-Providers-G-818435778.jpg 610w, https://fadv.com/wp-content/uploads/Eval-ID-Providers-G-818435778-300x209.jpg 300w, https://fadv.com/wp-content/uploads/Eval-ID-Providers-G-818435778-150x104.jpg 150w" sizes="(max-width: 610px) 100vw, 610px"/>
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					<p class="elementor-heading-title elementor-size-default">Evaluating Screening &amp; Identity Solutions Providers</p>				</div>
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					<h2 class="elementor-heading-title elementor-size-default">Integrations</h2>				</div>
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					<h3 class="elementor-heading-title elementor-size-default">Joelle Smith</h3>				</div>
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					<p>Joelle Smith has been a key architect of First Advantage’s strategic transformation and growth trajectory since joining the company in 2017. Rising through several critical leadership roles—from Executive Vice President, to Chief Experience Officer, to President of Data, Technology &amp; Experience—Joelle was appointed President of First Advantage in 2024 following her successful stewardship of the company’s global product, technology, and experience portfolio.</p>
<p>In her current role, Joelle oversees First Advantage’s end-to-end commercial engine, including global product and technology P&amp;L leadership as well as the company’s integrated go-to-market organization comprising sales, customer success, and marketing. She is accountable for driving enterprise strategy, accelerating innovation across all products and services, enhancing customer outcomes, and ensuring strong operational execution to support sustainable revenue growth and margin expansion.</p>
<p>Under Joelle’s leadership, First Advantage has deepened its competitive differentiation across its technology platform—enhancing automation, improving speed-to-hire for customers, modernizing product architecture, and strengthening global scalability. Her focus on unifying product, technology and commercial motions has improved customer retention, expanded share of wallet, and fueled cross-portfolio innovation.</p>
<p>Prior to joining First Advantage, Joelle held multiple executive roles in technology consulting, where she led corporate strategy, large-scale transformation initiatives, and operational restructuring programs that delivered measurable financial improvement, accelerated growth, and meaningful market differentiation.</p>
<p>Joelle holds a Bachelor of Science degree from East Stroudsburg University of Pennsylvania and was selected to the inaugural class of the Wharton School’s <strong>Women on Boards</strong> program.</p>
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												<a class="elementor-toggle-title" tabindex="0">North America (English)</a>
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					<div id="elementor-tab-content-1321" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-1321"><div class="menu-fa-4-regional-sites-container"><ul id="menu-fa-4-regional-sites-1" class="fa-nav-menu"><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-4267"><a href="https://fadv.com/apac/ja/home/">APAC (日本語)</a></li>
<li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-4269"><a href="https://fadv.com/apac/ko/home/">APAC (한국어)</a></li>
<li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-4254"><a href="https://fadv.com.au/">Australia (English)</a></li>
<li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-4258"><a href="https://fadv.com.cn/">China (中文 中国)</a></li>
<li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-4251"><a href="https://fadv.com/latam/">Latin America (Español)</a></li>
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<li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-4260"><a href="https://fadv.com/latam/en/">Latin America (English)</a></li>
<li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-home menu-item-4257"><a href="https://fadv.com/">North America (English)</a></li>
<li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-4256"><a target="_blank" href="https://fadv.in/">India (English)</a></li>
<li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-210998"><a href="https://fadv.sg/">Singapore (English)</a></li>
<li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-4255"><a href="https://fadv.co.uk/">United Kingdom (English)</a></li>
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												<a class="elementor-toggle-title" tabindex="0">Solutions By Service</a>
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					<div id="elementor-tab-content-2171" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-2171"><h5><strong>Pre-Hire: Screen &amp; Verify</strong></h5><div class="menu-services-menu-pre-hire-container"><ul id="menu-services-menu-pre-hire-1" class="fa-nav-menu"><li class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-210437"><a href="https://fadv.com/solutions/employment-background-checks/">Background Checks</a></li>
<li class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-210686"><a href="https://fadv.com/solutions/criminal-background-checks/">Criminal Background Checks</a></li>
<li class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-210438"><a href="https://fadv.com/solutions/pre-employment-drug-screening/">Drug &#038; Alcohol Screening</a></li>
<li class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-210439"><a href="https://fadv.com/solutions/economic-incentives/">Economic Incentives</a></li>
<li class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-210441"><a href="https://fadv.com/solutions/employment-tax-credit-screening/">Employer Tax Credit Screening</a></li>
<li class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-210440"><a href="https://fadv.com/solutions/tax-incentives/">Employer Tax Incentives</a></li>
<li class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-210442"><a href="https://fadv.com/solutions/executive-background-checks/">Executive Screening</a></li>
<li class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-210443"><a href="https://fadv.com/solutions/fingerprint-background-checks/">Fingerprinting</a></li>
<li class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-210444"><a href="https://fadv.com/solutions/identity-solutions/">Identity Solutions</a></li>
<li class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-210445"><a href="https://fadv.com/solutions/instant-oral-fluid-drug-screening/">Instant Oral Fluid Drug Screening</a></li>
<li class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-210446"><a href="https://fadv.com/solutions/backtrack-reports/">Investigative Due Diligence</a></li>
<li class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-210447"><a href="https://fadv.com/solutions/occupational-health-screening/">Occupational Health Screening</a></li>
<li class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-210448"><a href="https://fadv.com/solutions/profile-advantage-online-background-checks/">Online Background Checks</a></li>
<li class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-211015"><a href="https://fadv.com/solutions/social-media-checks/">Social Media Checks</a></li>
<li class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-210449"><a href="https://fadv.com/solutions/verified/">Verification Solutions</a></li>
<li class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-210450"><a href="https://fadv.com/solutions/work-opportunity-tax-credits/">Work Opportunity Tax Credits</a></li>
</ul></div><h5 class="mt-4"><strong>Onboard: Engage &amp; Empower</strong></h5><div class="menu-services-menu-onboarding-container"><ul id="menu-services-menu-onboarding-1" class="fa-nav-menu"><li class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-210451"><a href="https://fadv.com/solutions/form-i9-compliance/">Form I-9 Compliance</a></li>
</ul></div><h5 class="mt-4"><strong>Post-Hire: Monitor &amp; Protect</strong></h5><div class="menu-services-menu-post-hire-container"><ul id="menu-services-menu-post-hire-1" class="fa-nav-menu"><li class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-210452"><a href="https://fadv.com/solutions/affordable-care-act-compliance/">Affordable Care Act &#038; Compliance</a></li>
<li class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-210453"><a href="https://fadv.com/solutions/criminal-records-monitoring/">Criminal Records Monitoring</a></li>
</ul></div><h5 class="mt-4"><strong>Additional Solutions</strong></h5><div class="menu-services-menu-additional-container"><ul id="menu-services-menu-additional-1" class="fa-nav-menu"><li class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-210454"><a href="https://fadv.com/solutions/analytics-and-reporting/">Analytics &amp; Reporting</a></li>
<li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-210786"><a href="https://fadv.com/candidate-experience/">Candidate Experience</a></li>
<li class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-210455"><a href="https://fadv.com/solutions/case-management/">Case Management</a></li>
<li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-210456"><a href="https://fadv.com/solutions/">All Solutions</a></li>
</ul></div><h5 class="mt-4"><strong>Audience Spotlight</strong></h5><h5 class="mt-4"><div class="menu-services-menu-audience-spotlight-container"><ul id="menu-services-menu-audience-spotlight-1" class="fa-nav-menu"><li class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-210457"><a href="https://fadv.com/solutions/xtdforce/">Contractor Background Checks</a></li>
<li class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-210458"><a href="https://fadv.com/solutions/franchisecheck/">Franchise Screening</a></li>
<li class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-210459"><a href="https://fadv.com/solutions/rightid-residential-screening/">Rental Property Screening</a></li>
<li class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-210460"><a href="https://fadv.com/solutions/rightincome-residential-screening/">Residential Income Verification</a></li>
<li class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-210461"><a href="https://fadv.com/solutions/student-screening/">Student Screening</a></li>
<li class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-210462"><a href="https://fadv.com/solutions/roadready/">Transportation Compliance</a></li>
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												<a class="elementor-toggle-title" tabindex="0">Solutions By Business Size</a>
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					<div id="elementor-tab-content-2172" class="elementor-tab-content elementor-clearfix" data-tab="2" role="region" aria-labelledby="elementor-tab-title-2172"><div class="menu-fa-4-solutions-business-size-container"><ul id="menu-fa-4-solutions-business-size-1" class="fa-nav-menu"><li class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-4250"><a href="https://fadv.com/solutions/small-business-background-checks/">Small (<1,000 Employees)</a></li>
<li class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-4249"><a href="https://fadv.com/solutions/company-background-checks/">Mid-Market (1K-5K Employees)</a></li>
<li class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-4247"><a href="https://fadv.com/solutions/enterprise-background-checks/">Enterprise (5K+ Employees)</a></li>
<li class="menu-item menu-item-type-post_type menu-item-object-solutions menu-item-4248"><a href="https://fadv.com/solutions/global-background-checks/">Global Organizations (Multiple Countries)</a></li>
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					<div id="elementor-tab-title-2173" class="elementor-tab-title" data-tab="3" role="button" aria-controls="elementor-tab-content-2173" aria-expanded="false">
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												<a class="elementor-toggle-title" tabindex="0">Industries</a>
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					<div id="elementor-tab-content-2173" class="elementor-tab-content elementor-clearfix" data-tab="3" role="region" aria-labelledby="elementor-tab-title-2173"><div class="menu-fa-4-industries-col-1-container"><ul id="menu-fa-4-industries-col-3" class="fa-nav-menu"><li class="menu-item menu-item-type-post_type menu-item-object-industries menu-item-4284"><a href="https://fadv.com/industries/business-background-checks/">Business Services</a></li>
<li class="menu-item menu-item-type-post_type menu-item-object-industries menu-item-4286"><a href="https://fadv.com/industries/higher-education/">Education</a></li>
<li class="menu-item menu-item-type-post_type menu-item-object-industries menu-item-4283"><a href="https://fadv.com/industries/financial-services/">Financial Services</a></li>
<li class="menu-item menu-item-type-post_type menu-item-object-industries menu-item-4348"><a href="https://fadv.com/industries/gig-economy/">Gig Economy</a></li>
<li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-210884"><a href="https://fadv.com/healthcare/">Healthcare</a></li>
<li class="menu-item menu-item-type-post_type menu-item-object-industries menu-item-4287"><a href="https://fadv.com/industries/hospitality/">Hospitality &#038; Restaurant</a></li>
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