Cara melakukan perubahan email akun Ruangguru
Email yang kamu daftarkan akan digunakan sebagai syarat login di aplikasi Ruangguru. Pastikan email kamu aktif agar kamu bisa mendapatkan info terbaru mengenai Ruangguru.
Perubahan email Ruangguru dapat dilakukan dengan beberapa cara, baik secara mandiri atau melalui form pelaporan Ruangguru.
Perubahan email mandiri
-
Buka Aplikasi Ruangguru, Pilih menu Lainnya
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Pilih Akun Saya
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Klik Ubah Profil
-
Pada bagian kolom email, silakan isi sesuai email kamu yang baru. Pastikan email tersebut belum terdaftar di Aplikasi Ruangguru
Perubahan email melalui form pelaporan
-
Buka Aplikasi Ruangguru, klik menu Lainnya lalu pilih Hubungi Kami
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Klik Buat Tiket pada bagian Ajukan Komplain
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Pilih Ganti Akun atau Email, perhatikan syarat yang telah ditetapkan untuk pengajuan email
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Jika sudah memenuhi syarat, klik Buat Tiket
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Masukkan email lama dan email baru kamu, pastikan email baru sudah terdaftar di Aplikasi Ruangguru
Setelah tiket dibuat, silakan tunggu respons dari tim Ruangguru.
Tim Ruangguru akan memproses pengajuan kamu maksimal dalam 3 hari kerja. Silakan lakukan pengecekan secara berkala pada menu Riwayat Tiket
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<h1>Cara melakukan perubahan email akun Ruangguru</h1>
<p>Email yang kamu daftarkan akan digunakan sebagai syarat login di aplikasi Ruangguru. Pastikan email kamu aktif agar kamu bisa mendapatkan info terbaru mengenai Ruangguru.</p>
<p>Perubahan email Ruangguru dapat dilakukan dengan beberapa cara, baik secara mandiri atau melalui form pelaporan Ruangguru.</p>
<p><strong>Perubahan email mandiri</strong></p>
<ol>
<li>
<p>Buka Aplikasi Ruangguru, Pilih menu <b>Lainnya</b></p>
<img src="https://cdn-web-2.ruangguru.com/landing-pages/assets/180eeddf-5d42-4536-bb65-3412017b78d8.PNG" alt="Screenshot menu Lainnya">
</li>
<li>
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<img src="https://cdn-web-2.ruangguru.com/landing-pages/assets/d48d3a5a-80f5-4e7e-9ece-a79974d64a43.PNG" alt="Screenshot Akun Saya">
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<p>Klik <b>Ubah Profil</b></p>
<img src="https://cdn-web-2.ruangguru.com/landing-pages/assets/250efea6-4e78-473e-a77b-0cb4b91c1c3b.PNG" alt="Screenshot Ubah Profil">
</li>
<li>
<p>Pada bagian kolom email, silakan isi sesuai email kamu yang baru. <b>Pastikan email tersebut belum terdaftar di Aplikasi Ruangguru</b></p>
<img src="https://cdn-web-2.ruangguru.com/landing-pages/assets/9f53c66e-d2ff-43c6-bf92-5d7387ddfe40.PNG" alt="Screenshot kolom email">
</li>
</ol>
<p><strong>Perubahan email melalui form pelaporan</strong></p>
<ol>
<li>
<p>Buka Aplikasi Ruangguru, klik menu <b>Lainnya</b> lalu pilih <b>Hubungi Kami</b></p>
<img src="https://cdn-web-2.ruangguru.com/landing-pages/assets/f00c66c0-1a40-49c7-9d03-0c659b230311.PNG" alt="Screenshot menu Lainnya">
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<li>
<p>Klik <b>Buat Tiket</b> pada bagian <b>Ajukan Komplain</b></p>
<img src="https://cdn-web-2.ruangguru.com/landing-pages/assets/6cfaed6e-6823-4c12-a78a-d291732520a2.PNG" alt="Screenshot Buat Tiket">
</li>
<li>
<p>Pilih <b>Ganti Akun atau Email</b>, perhatikan syarat yang telah ditetapkan untuk pengajuan email</p>
<img src="https://cdn-web-2.ruangguru.com/landing-pages/assets/ca8c0890-2baa-48e7-8c22-c64ef2e7ac4d.PNG" alt="Screenshot Ganti Akun atau Email">
</li>
<li>
<p>Jika sudah memenuhi syarat, klik <b>Buat Tiket</b></p>
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<p>Perubahan nama akun</p>
</a>
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<li>
<a href="/akun-0002/cara-melakukan-verifikasi-nomor-hp-0020">
<p>Cara melakukan verifikasi nomor HP</p>
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