Omnichannel Marketing Automation: How to Power Every Channel With AI - Klaviyo
2026-03-10 23:17 Diff

1. Connect your channels, including email, SMS, WhatsApp, push, in-store, and more.

2. Sync your data. Use Klaviyo Data Platform, Klaviyo’s customer data platform, to unify browsing, purchasing, support, and engagement history.

3. Build your journey. Use the visual campaign builder to map out messages across touchpoints.

4. Let AI do the work.AI-powered channel affinity optimizes delivery in real time.

5. Measure and improve. Use multi-touch attribution to track performance and refine strategy.

Omnichannel isn’t just a buzzword—it’s the new baseline. With Klaviyo, brands like Glossier and Dollar Shave Club are seeing double-digit lifts in loyalty and LTV by coordinating marketing, online and offline.

From startups to enterprise brands, marketers trust Klaviyo to help them connect every message, on every channel, to what their customers care about most—in real time.