Insider One x Migros Exclusive Masterclass - Insider
2026-03-06 03:35 Diff

Insider X Migros | Insider enabled Migros to improve conversion rate to ~3.8% and increase online revenue by 35%

Using Insider’s personalization, journey orchestration, and predictive analytics tools, Migros deployed targeted product suggestions, improved delivery and click-&-collect options, and reduced barriers in the purchase journey. These changes led to conversion rising close to 3.8%, online grocery revenue growing by 35%, and stronger customer loyalty and repeat baskets.