AI-powered, Personalized Customer Engagement for Asuransi Astra - Insider
2026-03-06 03:42 Diff

Insider named a Leader in the Gartner® Magic Quadrant™ for Personalization Engines

Insider’s AI-powered personalization capabilities make it the #1 choice for marketers worldwide. We received the highest scores for all three personalization use cases; Marketing (3.99/5.0), Digital Commerce (4.11/5.0), and Services and Support (3.94/5.0).

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Insider Recognized as a Gartner Peer Insights™ Customers’ Choice for Multichannel Marketing Hubs’25

Insider is recognized as a Customers’ Choice with the highest overall rating of 4.9/5 and a 100/100 score for Willingness to Recommend. We’re rated #1 for achieving the highest scores across four categories: Product Capabilities (4.9/5.0), Sales Experience (4.9/5.0), Deployment Experience (4.8/5.0), and Support Experience (4.9/5.0).

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Insider Recognized as a Gartner Peer Insights™ Customers’ Choice for Personalization Engines’25

Insider is recognized as a Customers’ Choice with the highest overall rating of 4.8/5 and a 100/100 score for Willingness to Recommend. We’re rated #1 in Support Experience (4.9/5) and #1 in Sales Experience (4.7/5).

Insider recognized as a Leader in The Forrester Wave™: Cross-Channel Campaign Management (Independent Platforms)

Insider achieved a perfect 5.0/5.0 rating across 16 Forrester Wave criteria, including personalization, platform architecture, innovation strategy, predictive analytics, and machine learning, with the highest score in the campaign orchestration category.

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Insider named a leader in the IDC MarketScape for Worldwide Omnichannel Marketing Platforms

Read the report to learn more about why recognized Insider as a disruptor “at or above technical parity with the conventional solutions” and highlighted our extensive breadth of channels, personalization, and AI/ML.

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Insider is a Leader in the IDC MarketScape: Worldwide AI-Enabled Marketing Platforms for Enterprise Companies 2025

Insider was recognized as a Leader for unifying customer data, journey orchestration, and AI into a single enterprise-ready platform. IDC highlighted its use of generative, predictive, and conversational AI via autonomous agents to deliver personalized experiences at scale.

Insider tops G2's Spring’25 reports as the #1 Leader across 11 categories

Insider tops the charts as the #1 Leader in Personalization Software, Customer Data Platforms (CDP), Mobile Marketing, SMS Marketing, WhatsApp Marketing, E-commerce Search, Customer Journey Analytics, Marketing Automation, and more. We’re also named the #6 Best Software Product in the world.

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