Rivalry2

Insider France franchit la barre des 200 millions USD de CARR à l’échelle globale
2026-03-06 23:29 Diff
https://useinsider.com/fr/news/insider-france-franchit-200m-usd-de-carr-a-lechelle-globale/
Insider One réalise une croissance de 270 % en France et franchit la barre des 200 millions USD de CARR à l’échelle globale à l’occasion de la Journée internationale des Femmes, après des nouvelles signatures clients, notamment Voyage Privé, Bouchara et Mondial Relay.

mars 08, 2024
PARIS, France (Mars 8, 2024) – Insider One, la principale plateforme nativement pilotée par l’IA pour offrir des expériences client personnalisées et cross-canal, a annoncé aujourd’hui une croissance de 270% en France au cours des douze derniers mois, et avoir franchi une nouvelle étape au niveau global en atteignant les 200 millions USD de CARR (Committed Annual Recurring Revenue). Reconnu comme un leader du secteur par les meilleurs analystes, Insider One s’est fermement positionné parmi d’autres légendes SaaS qui ont battu des records en débloquant 200 millions USD de CARR à une vitesse extraordinaire.
Ce nouveau jalon financier est la conséquence de l’engagement de l’entreprise en matière d’excellence produit et d’obsession client, suite à des signatures notables de clients français – dont Voyage Privé, Bouchara et Mondial Relay – et à l’expansion continue de son portefeuille client français existante qui comprend certaines des marques les plus appréciées du pays telles que Franprix, Lanvin, ou encore Rent a Car.
Dans le monde entier, plus de 1 200 marques parmi les plus appréciées dans des secteurs tels que le retail, les cosmétiques, la mode, le travel et l’automobile comme Samsung, Nike, GAP, Pizza Hut, Santander, Singapore Airlines, Lexus, et un tiers de Fortune 500, font confiance à Insider One pour créer des expériences clients différentes et stimuler leur croissance tout en augmentant leur productivité et l’efficacité de leurs équipes.
« Lorsque nous avons fondé Insider One, notre vision était de devenir la plateforme technologique la plus évolutive et la plus fiable au monde pour le CX. Débloquer 200 millions USD de CARR à l’échelle mondiale et atteindre une croissance de 270% en France sont deux exploits remarquables qui démontrent que notre vision se concrétise », a déclaré Hande Cilingir, cofondatrice et PDG d’Insider One. « Insider One est en train de devenir une entreprise générationnelle et la force motrice derrière la croissance de certaines des marques les plus reconnues de France. Notre goût de la disruption et notre obsession à résoudre les problèmes de nos clients nous ont aidés à porter un regard neuf sur les défis les plus pressants auxquels les responsables marketing sont confrontés aujourd’hui. Notre objectif est de permettre enfin aux marques d’offrir une expérience totalement unique à chaque personne, en changeant à jamais la façon dont les marques dialoguent entre les marques et leurs consommateurs ».
La croissance d’Insider One en France et dans le monde s’explique par le fait que les responsables marketing considèrent l’expérience client comme le principal facteur de valeur et la clé pour retenir les clients et gagner leur fidélité, en particulier dans le contexte économique actuel. Insider One continue de suivre la roadmap la plus ambitieuse du secteur afin d’apporter plus de valeur aux professionnels de l’expérience client et du marketing dans le monde entier. La mission d’Insider One a toujours été de développer des solutions inédites qui anticipent et résolvent les plus grandes frustrations et les plus grands défis des spécialistes du marketing avant qu’ils ne se présentent, ce qui lui a valu la réputation d’être un précurseur, intégrant toujours les technologies et les capacités les plus modernes.
« Grâce à notre plateforme innovante et à notre impressionnante roadmap produit, nous sommes témoins d’un intérêt phénoménal de la part des principales marques et retailers de France”, déclare Sebastian Duque, Regional Manager chez Insider. « Le fait d’avoir atteint une croissance de 270 % au cours des 12 derniers mois, alors que le PIB de la France a stagné, témoigne de la capacité de notre plateforme à aider les marques à obtenir des résultats concrets dans un contexte économique difficile. »
La croissance d’Insider One n’est pas seulement le reflet de la qualité de sa technologie, mais aussi de son équipe et de son obsession du client.. C’est ce que reflète le NRR de 129 % de l’entreprise. La démarche, récompensée, d’Insider One en matière de service à la clientèle et d’onboarding associe son produit de pointe à une support client haut de gamme réalisé par des experts locaux de l’industrie. Les nouveaux clients peuvent s’attendre à une migration rapide, sans temps d’arrêt et avec le Time To Value (TTV) le plus rapide, 3 fois plus rapide que tout autre fournisseur (vérifié indépendamment par les utilisateurs), afin de maximiser les performances par rapport aux indicateurs clés tels que le CA, l’AOV, et la CLTV.
Insider One résout les problèmes les plus fondamentaux auxquels tout spécialiste du marketing est confronté aujourd’hui, notamment avoir une vue unique du client en connectant, structurant et unifiant les données clients, éliminant ainsi la difficulté à connaître et comprendre ses clients. Grâce à cette vue unique, Insider One permet de segmenter avec précision en fonction des comportements en temps réel, voire de prédire les intentions, et d’orchestrer les parcours sur le plus large éventail de canaux, y compris WhatsApp, SMS, Web, Email et App – en mode pilote automatique. Tout cela est possible à partir d’une plateforme unique que les utilisateurs ont vérifié indépendamment comme étant la plus facile à utiliser, la plus facile à configurer et la plus rapide à délivrer un TTV (time to value) par rapport à n’importe quel autre fournisseur. Les modèles prêts à l’emploi d’Insider One, ses puissantes capacités d’IA générative (Sirius AITM) et sa vue unique permettent aux équipes marketing, CRM, digital et eCommerce de collaborer plus efficacement.
Hande Cilinigir, cofondatrice et PDG d’Insider One, a déclaré : « Insider One innove, développe et déploie des solutions intelligentes dans le secteur de l’expérience client et du marketing. Depuis 2014, nous avons employé une équipe dédiée d’ingénieurs en IA, pour développer et former certains des premiers exemples d’IA prédictive et de modèles de machine learning en relation avec l’optimisation du taux de conversion et les intégrer dans nos premières technologies. Nos dix années d’expérience dans l’IA prédictive et conversationnelle permettent à Insider One d’être particulièrement bien placé pour tirer parti de la popularité émergente de l’IA générative au cours des derniers mois, pour offrir une valeur tangible aux spécialistes du marketing au sein de la plateforme Insider One, en éliminant les conjectures et les tâches à faible valeur ajoutée pour augmenter la productivité et l’efficacité. »
Fondée par des femmes. A 70 % dirigée par des femmes. Détenue majoritairement par des femmes.
Insider One a choisi la Journée internationale des Femmes pour annoncer cette étape finacière importante, car elle est l’une des seules licornes SaaS B2B fondées par une femme, dirigées à 70 % par des femmes et détenues majoritairement par des femmes, à avoir atteint 200 millions USD de CARR. Insider One continue de défier les normes, étant donné que les entreprises fondées par des femmes représentent moins de 3 % des opérations de financement de capital-risque impliquant l’IA (The Alan Turing Institute, 2023), et que les femmes ne représentent que 28 % des postes de direction dans le secteur de l’expérience client au niveau mondial (McKinsey & Company, 2023).
« Lorsque nous avons lancé Insider One, nous ne cherchions pas seulement à créer une entreprise de produits, mais aussi à construire la communauté technologique la plus socialement progressiste du monde. Nous voulions prouver qu’il était possible de créer une entreprise fondée et dirigée par une femme dans le domaine de l’IA et de la deep tech, et ce dans n’importe quelle partie du monde », explique Hande Cilingir, cofondatrice et PDG d’Insider. « Les entreprises dont le conseil d’administration est composé de femmes ont tendance à obtenir de meilleurs résultats en bourse. Les sociétés qui éduquent les filles et permettent aux femmes de participer à la prise de décision sont plus prospères. Les femmes sont importantes, et leur représentation est importante. Lorsque des perspectives et des voix diverses sont apportées à la table, cela conduit à plus d’innovation, plus d’inclusion, plus d’équité et à de meilleurs résultats pour les organisations, les actionnaires, les clients et la société. »
Récompenses récentes :
L’élan d’Insider One est reconnu par les étapes et récompenses récentes, parmi lesquelles :
Listé dans le top 1% de tous les éditeurs de logiciels aux côtés d’autres légendes du SaaS comme Google, Zoom, et Monday.com dans les 2024 Software Awards, avec le plus grand nombre de classements #1.
Insider One est reconnu #3 Meilleur éditeur de logiciels de la région EMEA, par G2
La société a été nommée leader du IDC’s inaugural MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023, où Gerry Murray, Research Director, Marketing and Sales Technology chez IDC, a déclaré : » Les grands noms du marché ne disposent plus d’un avantage technologique décisif, ce qui est symptomatique d’un marché mature. En fait, un groupe de disrupteurs menés par des plateformes telles qu’Insider One ont atteint ou dépassé la parité technique avec les solutions conventionnelles ».
Nommé Leader #1 dans le 2023 Gartner® Magic Quadrant™ for Personalization Engines pour la troisième année consécutive. Insider One a reçu les notes les plus élevées dans les trois cas d’usage de la personnalisation : Marketing (3,99/5,0), Commerce numérique (4,11/5,0) et Services et assistance (3,94/5,0), obtenant ainsi les scores les plus élevés de tous les autres fournisseurs.
Reconnu Leader #1 dans les G2’s Winter 2024 reports dans plus de six grilles, y compris : Mobile Marketing, Customer Data Platforms (CDP), Personalization Engines, Customer Journey Analytics et E-commerce Personalization, avec un score de satisfaction utilisateur de 100/100, le plus élevé de tous les fournisseurs.
Nommé Leader #1 du The Forrester Wave for Cross-Channel Campaign Management 2021.
Acquisition de MindBehind, une plateforme d’IA conversationnelle et de commerce, afin d’améliorer son offre en matière d’IA et de permettre aux marques d’engager les consommateurs dans des conversations bidirectionnelles non structurées sur leurs canaux préférés, comme WhatsApp.
Elle a annoncé son dernier tour de table de 105 millions USD, ce qui porte son investissement total à 274 millions de dollars, afin d’accélérer sa stratégie de fusion-acquisition pour continuer à acquérir des sociétés de produits exceptionnels afin de compléter sa technologie et d’atteindre des niveaux de croissance inorganique inégalés.
Ce qu’en disent nos clients :
“Un ROI de 12X avec Insider One”— Business Analyst at Decathlon
“Un ROI de 8,7X en juste une trimestre avec le Hub de marketing multicanal d’Insider One” — Head of eCommerce at The Perfume Shop
« L’utilisation d’Insider One pour personnaliser les campagnes change la donne.”— Digital Content Director at PUMA
Se projeter dans l’avenir

Insider One continuera à soutenir ses clients français avec des équipes CSM locales afin de fournir une combinaison gagnante d’expertise mondiale associée à un savoir-faire local. Restez à l’écoute pour d’autres nouvelles passionnantes qui viendront bientôt démontrer l’engagement d’Insider One à aider les spécialistes du marketing français à offrir des expériences client exceptionnelles.
En savoir plus

Plus plus d’informations, rendez-vous sur insiderone.com/fr ou suivez nous sur Linkedin linkedin.com/company/useinsider
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:root :where(.wp-block-pullquote){font-size: 1.5em;line-height: 1.6;}
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<link rel='stylesheet' id='cookie-law-info-css' href='https://insiderone.com/wp-content/plugins/webtoffee-gdpr-cookie-consent/public/css/cookie-law-info-public.css?ver=2.3.6' media='all' />
<link rel='stylesheet' id='cookie-law-info-gdpr-css' href='https://insiderone.com/wp-content/plugins/webtoffee-gdpr-cookie-consent/public/css/cookie-law-info-gdpr.css?ver=2.3.6' media='all' />
<style id='cookie-law-info-gdpr-inline-css'>
.cli-modal-content, .cli-tab-content { background-color: #ffffff; }.cli-privacy-content-text, .cli-modal .cli-modal-dialog, .cli-tab-container p, a.cli-privacy-readmore { color: #000000; }.cli-tab-header { background-color: #f2f2f2; }.cli-tab-header, .cli-tab-header a.cli-nav-link,span.cli-necessary-caption,.cli-switch .cli-slider:after { color: #000000; }.cli-switch .cli-slider:before { background-color: #ffffff; }.cli-switch input:checked + .cli-slider:before { background-color: #ffffff; }.cli-switch .cli-slider { background-color: #e3e1e8; }.cli-switch input:checked + .cli-slider { background-color: #28a745; }.cli-modal-close svg { fill: #000000; }.cli-tab-footer .wt-cli-privacy-accept-all-btn { background-color: #00acad; color: #ffffff}.cli-tab-footer .wt-cli-privacy-accept-btn { background-color: #00acad; color: #ffffff}.cli-tab-header a:before{ border-right: 1px solid #000000; border-bottom: 1px solid #000000; }
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<link rel='stylesheet' id='useinsider-header-css' href='https://insiderone.com/wp-content/themes/insiderone/assets/css/header/index.css?ver=6.8.3' media='all' />
<link rel='stylesheet' id='useinsider-footer-css' href='https://insiderone.com/wp-content/themes/insiderone/assets/css/footer/index.css?ver=1772839797' media='all' />
<link rel='stylesheet' id='news-styles-css' href='https://insiderone.com/wp-content/themes/insiderone/assets/css/resources/news-main.css?ver=6.8.3' media='all' />
<link rel='stylesheet' id='ins-swiper-style-css' href='https://unpkg.com/swiper@latest/swiper-bundle.min.css?ver=6.8.3' media='all' />
<link rel='stylesheet' id='useinsider-newsroom-css' href='https://insiderone.com/wp-content/themes/insiderone/assets/css/newsroom/newsroom.css?ver=6.8.3' media='all' />
<script src="https://insiderone.com/wp-includes/js/jquery/jquery.min.js?ver=3.7.1" id="jquery-core-js"></script>
<script src="https://insiderone.com/wp-includes/js/jquery/jquery-migrate.min.js?ver=3.4.1" id="jquery-migrate-js"></script>
<script id="cookie-law-info-js-extra">
var Cli_Data = {"nn_cookie_ids":[],"non_necessary_cookies":[],"cookielist":{"necessary":{"id":"687","status":true,"priority":0,"title":"Necessary","strict":true,"default_state":false,"ccpa_optout":false,"loadonstart":false}},"ajax_url":"https:\/\/insiderone.com\/wp-admin\/admin-ajax.php","current_lang":"fr","security":"f26918469c","eu_countries":["GB"],"geoIP":"disabled","use_custom_geolocation_api":"","custom_geolocation_api":"https:\/\/geoip.cookieyes.com\/geoip\/checker\/result.php","consentVersion":"5","strictlyEnabled":["necessary","obligatoire"],"cookieDomain":"","privacy_length":"250","ccpaEnabled":"","ccpaRegionBased":"","ccpaBarEnabled":"","ccpaType":"gdpr","triggerDomRefresh":"","secure_cookies":""};
var log_object = {"ajax_url":"https:\/\/insiderone.com\/wp-admin\/admin-ajax.php"};
</script>
<script defer src="https://insiderone.com/wp-content/plugins/webtoffee-gdpr-cookie-consent/public/js/cookie-law-info-public.js?ver=2.3.6" id="cookie-law-info-js"></script>
<script defer src="https://insiderone.com/wp-content/plugins/generic-webinar-widgets//build/js/app.min.js?ver=1708959490" id="gew_script-js"></script>
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<script defer src="https://insiderone.com/wp-content/plugins/uplift-widgets//build/js/app.min.js?ver=1707113298" id="uplift_script-js"></script>
    <script>
        var redact_ad_data = false;
        // set "true" to increase the fidelity of advertising storage restrictions
        window.dataLayer = window.dataLayer || [];

        function gtag() {
            dataLayer.push(arguments);
        }
        // Set default consent options
        gtag("consent", "default", {
            ad_storage: "denied",
            ad_user_data: "denied",
            ad_personalization: "denied",
            analytics_storage: "denied",
            functionality_storage: "denied",
            personalization_storage: "denied",
            security_storage: "granted",
            wait_for_update: 2000,
        });
        gtag("set", "ads_data_redaction", true);
        gtag("set", "url_passthrough", true);

        // Function to update consent based on user acceptance
        function CookieLawInfo_Accept_Callback() {
            if (CLI.consent['advertisement'] == true) {
                gtag('consent', 'update', {
                    'ad_storage': 'granted',
                    'ad_user_data': 'granted',
                    'ad_personalization': 'granted',
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            }
            if (CLI.consent['analytics'] == true) {
                gtag('consent', 'update', {
                    'analytics_storage': 'granted'
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            if (CLI.consent['functional'] == true) {
                gtag('consent', 'update', {
                    'functionality_storage': 'granted',
                    'personalization_storage': 'granted',
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            set_ads_data_redaction();
        }

        function set_ads_data_redaction() {
            if (redact_ad_data && wt_cli_ad_storage == 'denied') {
                gtag('set', 'ads_data_redaction', true);
            }
        }
    </script>
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<meta name="generator" content="WPML ver:4.8.5 stt:61,1,4,29,67,2,57;" />
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				_hsq.push(["setContentType", "blog-post"]);
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    		<style id="wp-custom-css">
			.insiderone-generic-event-who-should-attend-container .attend-area {
    column-gap: 25px;
}
.insiderone-generic-event-who-should-attend-container .attend-area > div {
    flex: calc(50% - 25px) !important;
}
.insiderone-generic-event-hero-banner-container .insiderone-generic-event-hero-banner-content .insiderone-generic-event-hero-banner-content-right .insiderone-generic-event-hero-banner-form .actions input {
	justify-content:center;
}

.insiderone-generic-event-hero-banner-container .insiderone-generic-event-hero-banner-content .insiderone-generic-event-hero-banner-content-right .insiderone-generic-event-hero-banner-form label {
    display: flex;
    align-items: center;
}
li.hs-form-checkbox span {
    margin-left: 10px !important;
}


/* Need this fixes to add the widget files */
.insiderone-ghs-hero-banner-container .hs-fieldtype-checkbox.field.hs-form-field label {
    display: flex !important;
}
.insiderone-ghs-hero-banner-container .hs-fieldtype-checkbox.field.hs-form-field li.hs-form-checkbox label {
    display: flex !important;
    align-items: center !important;
}
.insiderone-ghs-hero-banner-container .hs-fieldtype-checkbox.field.hs-form-field li.hs-form-checkbox span {
    margin-left: 10px;
}

.insiderone-ghs-hero-banner-content img[src=''] {
    display: none;
}
.insiderone-ghs-hero-banner-form-inner .hs_submit.hs-submit input {
justify-content: center;
}


.speaker-featured-left-right .speaker-featured-image-container, .speaker-featured-no-bio-left-right .speaker-featured-image-container {
    justify-content: center !important;
}
.speaker-featured-image-container img {
    height: 100% !important;
    width: auto !important;
}
.speaker-featured-image-container, .speaker-featured-no-bio-image-container {
    align-items: initial !important;
}

.speaker-featured-image-container, .speaker-featured-no-bio-image-container {
    width: 344px;
}
.speaker-featured-left-right-container, .speaker-featured-no-bio-left-right-container {
        justify-content: space-between;

}
.insiderone-gmc-speaker-list-item-img {
    aspect-ratio: 304 / 344;
    position: relative;
}
.insiderone-gmc-speaker-list-item-img img {
    position: absolute;
    bottom: 0;
}
/* Need this fixes to add the widget files */








.single-news-latest-posts .post .post-title h5{
	height: 90px!important;
}

.migration-lab-reviews{
	    background-repeat: no-repeat;
    background-size: cover;
}


/* EVENT QUICKFIXES */

	.insiderone-ghs-speaker-list-item-img img{
	width: 100%;
}


@media only screen and (max-width:767px){
	.insiderone-ghs-hero-banner-container .insiderone-ghs-bottom-logos .logo_items{
		width: 50%;
	}
}

/* EVENT QUICKFIXES */



.homepage-logo-reel-row, .homepage-hero-logo-reel{
	height: 35px;
}

.homepage-core-differentiators-body-item-media img{
	pointer-events:none;
}

@media only screen and (max-width:767px){
	.wt-cli-cookie-bar-container{
		position: absolute;
		z-index: 999999999999;
	}
	.wt-cli-cookie-bar-container h5{
		margin-top: 2vw!important;
	}
}

.cli-bar-message a{
	color:#50E9C3;
}
	
main.flexible-layout{
	overflow-x:hidden;
}

a#wt-cli-accept-all-btn, a#wt-cli-accept-btn{
	display: flex;
    justify-content: center;
    align-items: center;
}



.cli-bar-btn_container{
	margin-top: 10px;
}

#wt-cli-accept-all-btn{
	font-weight: 800!important;
}

a#wt-cli-reject-btn, a#wt-cli-accept-btn{
	font-weight: 400!important;
}

.headbackground .post-head-container .post-info-container h2{
	color: #F8F8F8
}

body:has(.footer-light) .footer-newsletter-select2-dropdown .select2-results__option {
    color: #261a28 !important;
}

@media only screen and (min-width: 1201px) and (max-width: 1439px) {
    .homepage-hero-content h1 {
        font-size: 30px;
    }
}

.footer-badges .badge{
	width: 64px;
	height: 64px;
}

.footer-badges .badge img{
	width: 100%;
}

@media screen and (min-width:1024px){
	.header-menu-list{
	overflow-x:hidden;
}
}

@media only screen and (min-width: 320px) and (max-width: 767px) {
    .header.header-insiderone .header-banner a {
        font-size: 3vw;
    }
}

@media only screen and (max-width:768px){
	
	.header-menu-item-lang.show svg {
    transform: rotate(180deg);
    transition: all 0.3s 
ease-in;
}

.header-menu-item-lang.show{
    transition: all 0.3s 
ease-in;
}
.header-menu-item-lang-list {
    position: relative;
}
	
	
	@media screen and (min-width:768px){
		.cli-bar-container.cli-style-v2 .cli-bar-message{
	font-size:10px!important;
	}
}	

	.cli-bar-btn_container{
		display: flex!important;
	}

	
.cli-bar-btn_container a{
		font-size:3vw!important;
		width:30%!important;
		padding:2vw!important;
		display:flex!important;
		justify-content:center!important;
		align-items:center!important;
	}
	#wt-cli-cookie-banner .cli-bar-container  .cli-bar-message{
		font-size:2.5vw!important;
		height: 30vw;
		overflow-y: scroll;
		-ms-overflow-style: none;
		scrollbar-width: none;
	}
	#wt-cli-cookie-banner .cli-bar-container  .cli-bar-message::::-webkit-scrollbar {
    display: none;
}

}

#resources-post-slider{
	display:none;
}



.cli-bar-message {
	width:100%; 
}
.cli-tab-section {
    padding: 0 2px;
}
.cli-switch input:checked + .cli-slider {
    background-color: #EEE;
}
.cli-tab-footer .wt-cli-privacy-accept-btn {
    background-color: #50E9C3;
    color: #261A28;
    font-weight: 500;
    font-size: 16px;
}
.cli-tab-header {
    border-radius: 10px;
    background: var(--Light-Third-Card, radial-gradient(74.99% 100% at 0% 25.01%, rgba(244, 72, 43, 0.03) 0%, rgba(244, 72, 43, 0.00) 75%), radial-gradient(114.73% 141.42% at 100% 100%, rgba(244, 72, 43, 0.03) 0%, rgba(244, 72, 43, 0.00) 75%), linear-gradient(0deg, rgba(255, 255, 255, 0.70) 0%, rgba(255, 255, 255, 0.70) 100%), rgba(239, 235, 228, 0.70));
    box-shadow: 0 0 0 1px var(--Shadow-Dark-M, rgba(38, 26, 40, 0.10));
}
.cli-modal-content.cli-bar-popup {
	border-radius: var(--Radius-2XL, 32px);
background: var(--Light-Second-Card, radial-gradient(74.99% 100% at 0% 25.01%, rgba(244, 72, 43, 0.03) 0%, rgba(244, 72, 43, 0.00) 75%), radial-gradient(114.73% 141.42% at 100% 100%, rgba(244, 72, 43, 0.03) 0%, rgba(244, 72, 43, 0.00) 100%), linear-gradient(0deg, rgba(255, 255, 255, 0.45) 0%, rgba(255, 255, 255, 7) 100%), rgba(239, 235, 228, 1));

/* Surface Shadow/M */
box-shadow: 0 6px 6px -3px var(--Shadow-Dark-S, rgba(38, 26, 40, 0.05)), 0 3px 3px -1.5px var(--Shadow-Dark-S, rgba(38, 26, 40, 0.05)), 0 1px 1px -0.5px var(--Shadow-Dark-S, rgba(38, 26, 40, 0.05)), 0 0 0 1px var(--Shadow-Dark-M, rgba(38, 26, 40, 0.10));
}

a#wt-cli-reject-btn, a#wt-cli-accept-btn {
	border-radius: var(--Radius-Curve, 3600px);
    background: var(--Surface-Dark, #FAFAFA);
    box-shadow: 0 0 0 1px var(--Shadow-Dark-M, rgba(38, 26, 40, 0.10));
}
div#cookie-law-info-bar {
    max-width: 920px;
    left: 50%;
    transform: translateX(-50%);
}
.cli-bar-btn_container {
    display: flex;
    gap: 8px;
}
a#wt-cli-accept-all-btn,a#wt-cli-accept-btn {
    margin-left: 0 !important;
    margin-right: 0 !important;
}
a#wt-cli-settings-btn {
    border: none !important;
    padding: 0;
}
@media screen and (max-width:768px) {
	a#wt-cli-accept-all-btn {
    width: 100%;
}
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        <div class="header-menu-item-dropdown-item-wrapper"><div class="header-menu-item-dropdown-item " style=""><div class="title"><h3>VUE D’ENSEMBLE</h3></div><ul><li class=""><a class="" href="/fr/platform/" target=""><span data-text="Vue d’ensemble de la plateforme"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/grid.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/grid-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/grid-hover.svg"></i>Vue d’ensemble de la plateforme</span><p data-text="Explorez Insider One : tout ce dont vous avez besoin, sans superflu — en un seul endroit.">Explorez Insider One : tout ce dont vous avez besoin, sans superflu — en un seul endroit.</p></a></li></ul></div><div class="header-menu-item-dropdown-item " style=""><div class="title"><h3>&#039;+100 INTÉGRATIONS</h3></div><ul><li class=""><a class="" href="/integrations/" target=""><span data-text="Hub d’intégration"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/link.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/link-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/link-hover.svg"></i>Hub d’intégration</span><p data-text="Connectez Insider One à l’ensemble de votre stack MarTech : simplement, instantanément et en toute sécurité.">Connectez Insider One à l’ensemble de votre stack MarTech : simplement, instantanément et en toute sécurité.</p></a></li></ul></div></div><div class="header-menu-item-dropdown-item " style=""><div class="title"><h3>FONCTIONNALITÉS</h3></div><ul><li class=""><a class="" href="/fr/ai-overview/" target=""><span data-text="Sirius AI™"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/sparkle.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/sparkle-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/sparkle-hover.svg"></i>Sirius AI™</span></a></li><li class=""><a class="" href="/fr/customer-data-management/" target=""><span data-text="Gestion des données clients"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/database.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/database-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/database-hover.svg"></i>Gestion des données clients</span></a></li><li class=""><a class="" href="/fr/ai-personalization/" target=""><span data-text="Personnalisation"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/tools.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/tools-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/tools-hover.svg"></i>Personnalisation</span></a></li><li class=""><a class="" href="/fr/customer-journey/orchestration/" target=""><span data-text="Orchestration des parcours"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/flow.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/flow-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/flow-hover.svg"></i>Orchestration des parcours</span></a></li><li class=""><a class="" href="/fr/reporting-analytics/" target=""><span data-text="Reporting &amp; insights"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/chart.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/chart-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/chart-hover.svg"></i>Reporting &amp; insights</span></a></li><li class=""><a class="indented" href="/fr/behavioral-analytics/" target=""><span data-text="Analytique comportementale"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/behavioral_analytics.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/behavioral_analytics-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/behavioral_analytics-hover.svg"></i>Analytique comportementale</span></a></li></ul></div><div class="header-menu-item-dropdown-item " style=""><div class="title"><h3>CANAUX</h3></div><ul><li class=""><a class="" href="/fr/channels/web/" target=""><span data-text="Web"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/web.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/web-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/web-hover.svg"></i>Web</span></a></li><li class=""><a class="" href="/fr/channels/email/" target=""><span data-text="Email"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/enevelope.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/enevelope-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/enevelope-hover.svg"></i>Email</span></a></li><li class=""><a class="" href="/fr/eureka-search/" target=""><span data-text="Recherche sur site"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/magnify.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/magnify-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/magnify-hover.svg"></i>Recherche sur site</span></a></li><li class=""><a class="" href="/fr/conversational-cx/" target=""><span data-text="CX conversationnel"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/chat.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/chat-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/chat-hover.svg"></i>CX conversationnel</span></a></li><li class=""><a class="" href="/fr/channels/whatsapp/" target=""><span data-text="WhatsApp"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/wp.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/wp-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/wp-hover.svg"></i>WhatsApp</span></a></li><li class=""><a class="" href="/fr/channels/web-push/" target=""><span data-text="Notifications Web Push"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/bell.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/bell-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/bell-hover.svg"></i>Notifications Web Push</span></a></li><li class=""><a class="" href="/fr/instory-product-discovery-solution/" target=""><span data-text="InStory"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/image.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/image-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/image-hover.svg"></i>InStory</span></a></li><li class=""><a class="" href="/fr/channels/app/" target=""><span data-text="Application mobile"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/smartphone.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/smartphone-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/smartphone-hover.svg"></i>Application mobile</span></a></li></ul></div><div class="header-menu-item-dropdown-item " style=""><div class="title"><h3>POURQUOI INSIDER ONE</h3></div><ul><li class=""><a class="" href="https://insiderone.com/fr/the-zero-dollar-migration-movement/" target=""><span data-text="$0 Migration Movement™"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/migration.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/migration-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/migration-hover.svg"></i>$0 Migration Movement™</span><p data-text="Migrer sans crainte, sans contrainte ni frais cachés.">Migrer sans crainte, sans contrainte ni frais cachés.</p></a></li><li class=""><a class="" href="/fr/why-insiderone/" target=""><span data-text="La différence Insider One"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/loop.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/loop-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/loop-hover.svg"></i>La différence Insider One</span><p data-text="Découvrez ce qui nous rend uniques">Découvrez ce qui nous rend uniques</p></a></li><li class=""><a class="" href="/fr/compare-insiderone/" target=""><span data-text="Comparer les fournisseurs"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/network.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/network-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/network-hover.svg"></i>Comparer les fournisseurs</span><p data-text="Voyez comment nous nous positionnons face aux autres acteurs du marché">Voyez comment nous nous positionnons face aux autres acteurs du marché</p></a></li><li class=""><a class="" href="/fr/insiderone-switch/" target=""><span data-text="Passer à Insider One"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/reload.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/reload-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/reload-hover.svg"></i>Passer à Insider One</span><p data-text="Découvrez pourquoi les marques les plus emblématiques au monde nous choisissent">Découvrez pourquoi les marques les plus emblématiques au monde nous choisissent</p></a></li></ul></div>
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Ecommerce</span><p data-text="Du premier clic à l’achat répété, créez des expériences que vos clients vont adorer">Du premier clic à l’achat répété, créez des expériences que vos clients vont adorer</p></a></li><li class=""><a class="" href="/fr/industries/finance/" target=""><span data-text="Services financiers"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/dollar.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/dollar-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/dollar-hover.svg"></i>Services financiers</span><p data-text="Renforcez confiance et fidélité grâce à des expériences personnalisées qui stimulent engagement et rétention">Renforcez confiance et fidélité grâce à des expériences personnalisées qui stimulent engagement et rétention</p></a></li><li class=""><a class="" href="/fr/industries/travel/" target=""><span data-text="Travel"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/plane.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/plane-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/plane-hover.svg"></i>Travel</span><p data-text="Inspirez, personnalisez chaque étape du parcours, augmentez les réservations et les revenus additionnels">Inspirez, personnalisez chaque étape du parcours, augmentez les réservations et les revenus additionnels</p></a></li></ul></div><div class="header-menu-item-dropdown-item " style=""><ul><li class=""><a class="" href="/fr/beauty-cosmetics/" target=""><span data-text="Beauté &amp; cosmétiques"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/water.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/water-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/water-hover.svg"></i>Beauté &amp; cosmétiques</span><p data-text="Du skincare au bien-être : engagez avec précision, pertinence et style">Du skincare au bien-être : engagez avec précision, pertinence et style</p></a></li><li class=""><a class="" href="/fr/industries/automotive/" target=""><span data-text="Automobile"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/car.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/car-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/car-hover.svg"></i>Automobile</span><p data-text="Unifiez le online et le offline pour accélérer engagement, leads et fidélisation">Unifiez le online et le offline pour accélérer engagement, leads et fidélisation</p></a></li><li class=""><a class="" href="/fr/industries/telecom/" target=""><span data-text="Telco"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/wifi.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/wifi-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/wifi-hover.svg"></i>Telco</span><p data-text="Réduisez l’attrition, renforcez la loyauté et personnalisez à grande échelle">Réduisez l’attrition, renforcez la loyauté et personnalisez à grande échelle</p></a></li></ul></div>
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        <a href="/product-demo-hub/" class="header-menu-item-dropdown-item highlight-link is-bg highlight-large" style="--bg-dark: url(https://insiderone.com/assets/media/2025/12/Menu-PDH-Dark.png);--bg-light: url(https://insiderone.com/assets/media/2025/12/Menu-PDH-Light-new.png);"><ul><li class=""><div class="item-link "><span data-text="Visite interactive de la plateforme"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/mouse.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/mouse-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/mouse-hover.svg"></i>Visite interactive de la plateforme</span><p data-text="Explorez plus de 80 démos en self-service — sans formulaires, sans attente">Explorez plus de 80 démos en self-service — sans formulaires, sans attente</p></div></li></ul></a><div class="header-menu-item-dropdown-item " style=""><div class="title"><h3>OUTILS INTERACTIFS</h3></div><ul><li class="is-mobile"><a class="" href="/product-demo-hub/" target=""><span data-text="Demo Hub"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/mouse.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/mouse-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/mouse-hover.svg"></i>Demo Hub</span><p data-text="Explorez Insider One et devenez inarrêtable. Découvrez plus de 80 démos et cas d’usage adaptés à votre rôle, vos objectifs ou votre secteur. Aucun formulaire. Aucun délai.">Explorez Insider One et devenez inarrêtable. Découvrez plus de 80 démos et cas d’usage adaptés à votre rôle, vos objectifs ou votre secteur. Aucun formulaire. Aucun délai.</p></a></li><li class=""><a class="" href="/whatsapp-templates/" target=""><span data-text="WhatsApp Explorer"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/wp.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/wp-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/wp-hover.svg"></i>WhatsApp Explorer</span><p data-text="Découvrez le potentiel de WhatsApp pour votre entreprise">Découvrez le potentiel de WhatsApp pour votre entreprise</p></a></li><li class=""><a class="" href="/sms-templates/" target=""><span data-text="SMS Template Library"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/message.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/message-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/message-hover.svg"></i>SMS Template Library</span><p data-text="Plus de 60 modèles pour booster facilement vos campagnes SMS">Plus de 60 modèles pour booster facilement vos campagnes SMS</p></a></li><li class=""><a class="" href="/cdp-use-cases-explorer/" target=""><span data-text="CDP Explorer"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/database.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/database-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/database-hover.svg"></i>CDP Explorer</span><p data-text="Découvrez comment exploiter la puissance de vos données clients">Découvrez comment exploiter la puissance de vos données clients</p></a></li></ul></div><div class="header-menu-item-dropdown-item " style=""><div class="title"><h3>AUTRES RESSOURCES</h3></div><ul><li class=""><a class="" href="/fr/resources/?asset-type=case-studies" target=""><span data-text="Cas client"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/heart.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/heart-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/heart-hover.svg"></i>Cas client</span></a></li><li class=""><a class="" href="/fr/blog" target=""><span data-text="Blog"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/pen.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/pen-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/pen-hover.svg"></i>Blog</span></a></li><li class=""><a class="" href="/fr/resources/?asset-type=ebook" target=""><span data-text="Ebooks &amp; Guides"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/book.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/book-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/book-hover.svg"></i>Ebooks &amp; Guides</span></a></li><li class=""><a class="" href="/fr/glossary" target=""><span data-text="Glossaire"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/glossary.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/glossary-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/glossary-hover.svg"></i>Glossaire</span></a></li></ul></div>
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                        <h1 class="m-0 ins-single-news-heading" data-animate="fade-in" data-animate-way="bottom-top" data-animated="false" data-animate-delay="2">Insider One réalise une croissance de 270 % en France et franchit la barre des 200 millions USD de CARR à l’échelle globale à l&rsquo;occasion de la Journée internationale des Femmes, après des nouvelles signatures clients, notamment Voyage Privé, Bouchara et Mondial Relay.</h1>
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                        <span class="post-date">mars 08, 2024</span>
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<p>PARIS, France (Mars 8, 2024) – Insider One, la principale plateforme nativement pilotée par l’IA pour offrir des expériences client personnalisées et cross-canal, a annoncé aujourd&rsquo;hui une croissance de 270% en France au cours des douze derniers mois, et avoir franchi une nouvelle étape au niveau global en atteignant les 200 millions USD de CARR (Committed Annual Recurring Revenue). Reconnu comme un leader du secteur par les meilleurs analystes, Insider One s&rsquo;est fermement positionné parmi d&rsquo;autres légendes SaaS qui ont battu des records en débloquant 200 millions USD de CARR à une vitesse extraordinaire.</p>



<p>Ce nouveau jalon financier est la conséquence de l&rsquo;engagement de l&rsquo;entreprise en matière d’<strong>excellence produit</strong> et d<strong>’obsession client</strong>, suite à des signatures notables de clients français &#8211; dont Voyage Privé, Bouchara et Mondial Relay &#8211; et à l’expansion continue de son portefeuille client français existante qui comprend certaines des marques les plus appréciées du pays telles que Franprix, Lanvin, ou encore Rent a Car.</p>



<p>Dans le monde entier, plus de 1 200 marques parmi les plus appréciées dans des secteurs tels que le retail, les cosmétiques, la mode, le travel et l’automobile comme Samsung, Nike, GAP, Pizza Hut, Santander, Singapore Airlines, Lexus, et un tiers de Fortune 500, font confiance à Insider One pour créer des expériences clients différentes et stimuler leur croissance tout en augmentant leur productivité et l’efficacité de leurs équipes.&nbsp;</p>



<blockquote class="wp-block-quote is-layout-flow wp-block-quote-is-layout-flow">
<p>« <em>Lorsque nous avons fondé Insider One, notre vision était de devenir la plateforme technologique la plus évolutive et la plus fiable au monde pour le CX. Débloquer 200 millions USD de CARR à l&rsquo;échelle mondiale et atteindre une croissance de 270% en France sont deux exploits remarquables qui démontrent que notre vision se concrétise », a déclaré </em>Hande Cilingir, cofondatrice et PDG d&rsquo;Insider One. « <em>Insider One est en train de devenir une entreprise générationnelle et la force motrice derrière la croissance de certaines des marques les plus reconnues de France. Notre goût de la disruption et notre obsession à résoudre les problèmes de nos clients nous ont aidés à porter un regard neuf sur les défis les plus pressants auxquels les responsables marketing sont confrontés aujourd&rsquo;hui. Notre objectif est de permettre enfin aux marques d&rsquo;offrir une expérience totalement unique à chaque personne, en changeant à jamais la façon dont les marques dialoguent entre les marques et leurs consommateurs ».</em></p>
</blockquote>



<p>La croissance d&rsquo;Insider One en France et dans le monde s&rsquo;explique par le fait que les responsables marketing considèrent l&rsquo;expérience client comme le principal facteur de valeur et la clé pour retenir les clients et gagner leur fidélité, en particulier dans le contexte économique actuel. Insider One continue de suivre la roadmap la plus ambitieuse du secteur afin d&rsquo;apporter plus de valeur aux professionnels de l&rsquo;expérience client et du marketing dans le monde entier. La mission d&rsquo;Insider One a toujours été de développer des solutions inédites qui anticipent et résolvent les plus grandes frustrations et les plus grands défis des spécialistes du marketing avant qu&rsquo;ils ne se présentent, ce qui lui a valu la réputation d&rsquo;être un précurseur, intégrant toujours les technologies et les capacités les plus modernes.</p>



<blockquote class="wp-block-quote is-layout-flow wp-block-quote-is-layout-flow">
<p><em>« Grâce à notre plateforme innovante et à notre impressionnante roadmap produit, nous sommes témoins d&rsquo;un intérêt phénoménal de la part des principales marques et retailers de France”, </em>déclare Sebastian Duque, Regional Manager chez Insider.<em> « Le fait d&rsquo;avoir atteint une croissance de 270 % au cours des 12 derniers mois, alors que le PIB de la France a stagné, témoigne de la capacité de notre plateforme à aider les marques à obtenir des résultats concrets dans un contexte économique difficile. »</em></p>
</blockquote>



<p>La croissance d&rsquo;Insider One n&rsquo;est pas seulement le reflet de la qualité de sa technologie, mais aussi de son équipe et de son obsession du client.. C&rsquo;est ce que reflète le NRR de 129 % de l&rsquo;entreprise. La démarche, récompensée, d&rsquo;Insider One en matière de service à la clientèle et d’onboarding associe son produit de pointe à une support client haut de gamme réalisé par des experts locaux de l&rsquo;industrie. Les nouveaux clients peuvent s&rsquo;attendre à une migration rapide, sans temps d&rsquo;arrêt et avec le Time To Value (TTV) le plus rapide, 3 fois plus rapide que tout autre fournisseur (vérifié indépendamment par les utilisateurs), afin de maximiser les performances par rapport aux indicateurs clés tels que le CA, l’AOV, et la CLTV.</p>



<p>Insider One résout les problèmes les plus fondamentaux auxquels tout spécialiste du marketing est confronté aujourd&rsquo;hui, notamment avoir une vue unique du client en connectant, structurant et unifiant les données clients, éliminant ainsi la difficulté à connaître et comprendre ses clients. Grâce à cette vue unique, Insider One permet de segmenter avec précision en fonction des comportements en temps réel, voire de prédire les intentions, et d&rsquo;orchestrer les parcours sur le plus large éventail de canaux, y compris WhatsApp, SMS, Web, Email et App &#8211; en mode pilote automatique. Tout cela est possible à partir d&rsquo;une plateforme unique que les utilisateurs ont vérifié indépendamment comme étant la plus facile à utiliser, la plus facile à configurer et la plus rapide à délivrer un TTV (time to value) par rapport à n&rsquo;importe quel autre fournisseur. Les modèles prêts à l&#8217;emploi d&rsquo;Insider One, ses puissantes capacités d&rsquo;IA générative (Sirius AITM) et sa vue unique permettent aux équipes marketing, CRM, digital et eCommerce de collaborer plus efficacement.</p>



<p>Hande Cilinigir, cofondatrice et PDG d&rsquo;Insider One, a déclaré :<em> « Insider One innove, développe et déploie des solutions intelligentes dans le secteur de l&rsquo;expérience client et du marketing. Depuis 2014, nous avons employé une équipe dédiée d&rsquo;ingénieurs en IA, pour développer et former certains des premiers exemples d&rsquo;IA prédictive et de modèles de machine learning en relation avec l&rsquo;optimisation du taux de conversion et les intégrer dans nos premières technologies. Nos dix années d&rsquo;expérience dans l&rsquo;IA prédictive et conversationnelle permettent à Insider One d’être particulièrement bien placé pour tirer parti de la popularité émergente de l&rsquo;IA générative au cours des derniers mois, pour offrir une valeur tangible aux spécialistes du marketing au sein de la plateforme Insider One, en éliminant les conjectures et les tâches à faible valeur ajoutée pour augmenter la productivité et l&rsquo;efficacité. »</em></p>



<p><strong>Fondée par des femmes. A 70 % dirigée par des femmes. Détenue majoritairement par des femmes.</strong></p>



<p>Insider One a choisi la Journée internationale des Femmes pour annoncer cette étape finacière importante, car elle est l&rsquo;une des seules licornes SaaS B2B fondées par une femme, dirigées à 70 % par des femmes et détenues majoritairement par des femmes, à avoir atteint 200 millions USD de CARR. Insider One continue de défier les normes, étant donné que les entreprises fondées par des femmes représentent moins de 3 % des opérations de financement de capital-risque impliquant l&rsquo;IA (<a href="https://www.turing.ac.uk/news/women-miss-out-ai-venture-capital-investment-new-analysis-finds" target="_blank" rel="noreferrer noopener nofollow">The Alan Turing Institute, 2023</a>), et que les femmes ne représentent que 28 % des postes de direction dans le secteur de l&rsquo;expérience client au niveau mondial (<a href="https://www.mckinsey.com/featured-insights/diversity-and-inclusion/women-in-the-workplace" target="_blank" rel="noreferrer noopener nofollow">McKinsey &amp; Company, 2023</a>).</p>



<blockquote class="wp-block-quote is-layout-flow wp-block-quote-is-layout-flow">
<p><em>« Lorsque nous avons lancé Insider One, nous ne cherchions pas seulement à créer une entreprise de produits, mais aussi à construire la communauté technologique la plus socialement progressiste du monde. Nous voulions prouver qu&rsquo;il était possible de créer une entreprise fondée et dirigée par une femme dans le domaine de l&rsquo;IA et de la deep tech, et ce dans n&rsquo;importe quelle partie du monde », </em>explique Hande Cilingir, cofondatrice et PDG d&rsquo;Insider.<em> « Les entreprises dont le conseil d&rsquo;administration est composé de femmes ont tendance à obtenir de meilleurs résultats en bourse. Les sociétés qui éduquent les filles et permettent aux femmes de participer à la prise de décision sont plus prospères. Les femmes sont importantes, et leur représentation est importante. Lorsque des perspectives et des voix diverses sont apportées à la table, cela conduit à plus d&rsquo;innovation, plus d&rsquo;inclusion, plus d&rsquo;équité et à de meilleurs résultats pour les organisations, les actionnaires, les clients et la société. »</em></p>
</blockquote>



<p><strong>Récompenses récentes :</strong></p>



<p>L&rsquo;élan d&rsquo;Insider One est reconnu par les étapes et récompenses récentes, parmi lesquelles :</p>



<ul class="wp-block-list">
<li>Listé dans le <a href="https://insiderone.com/fr/?post_type=news&#038;p=460251" target="_blank" rel="noreferrer noopener">top 1% de tous les éditeurs de logiciels</a> aux côtés d&rsquo;autres légendes du SaaS comme Google, Zoom, et Monday.com dans les 2024 Software Awards, avec le plus grand nombre de classements #1.</li>
</ul>



<ul class="wp-block-list">
<li>Insider One est reconnu <a href="https://www.g2.com/best-software-companies/emea" target="_blank" rel="noreferrer noopener nofollow">#3 Meilleur éditeur de logiciels de la région EMEA</a>, par G2</li>
</ul>



<ul class="wp-block-list">
<li>La société a été nommée leader du <a href="https://insiderone.com/fr/?post_type=news&#038;p=440347" target="_blank" rel="noreferrer noopener">IDC’s inaugural MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023</a>, où Gerry Murray, Research Director, Marketing and Sales Technology chez IDC, a déclaré :<em>  » Les grands noms du marché ne disposent plus d&rsquo;un avantage technologique décisif, ce qui est symptomatique d&rsquo;un marché mature. En fait, un groupe de disrupteurs menés par des plateformes telles qu&rsquo;Insider One ont atteint ou dépassé la parité technique avec les solutions conventionnelles ».</em></li>
</ul>



<ul class="wp-block-list">
<li>Nommé Leader&nbsp; #1 dans le <a href="https://insiderone.com/fr/news/insider-reconnu-leader-dans-l-2023-gartner-magic-quadrant-for-personalization-engines/" target="_blank" rel="noreferrer noopener">2023 Gartner® Magic Quadrant™ for Personalization Engines</a> pour la troisième année consécutive. Insider One a reçu les notes les plus élevées dans les trois cas d&rsquo;usage de la personnalisation : Marketing (3,99/5,0), Commerce numérique (4,11/5,0) et Services et assistance (3,94/5,0), obtenant ainsi les scores les plus élevés de tous les autres fournisseurs.</li>
</ul>



<ul class="wp-block-list">
<li><a href="https://insiderone.com/fr/?post_type=news&#038;p=452624" target="_blank" rel="noreferrer noopener">Reconnu Leader #1 dans les G2&rsquo;s Winter 2024 reports</a> dans plus de six grilles, y compris : Mobile Marketing, Customer Data Platforms (CDP), Personalization Engines, Customer Journey Analytics et E-commerce Personalization, avec un score de satisfaction utilisateur de 100/100, le plus élevé de tous les fournisseurs.</li>
</ul>



<ul class="wp-block-list">
<li>Nommé Leader #1 du <a href="https://insiderone.com/forrester-cross-channel-campaign-management-2021/" target="_blank" rel="noreferrer noopener">The Forrester Wave for Cross-Channel Campaign Management 2021</a>.</li>
</ul>



<ul class="wp-block-list">
<li>Acquisition de <a href="https://insiderone.com/news/insider-acquires-mindbehind/" target="_blank" rel="noreferrer noopener">MindBehind</a>, une plateforme d&rsquo;IA conversationnelle et de commerce, afin d&rsquo;améliorer son offre en matière d&rsquo;IA et de permettre aux marques d&rsquo;engager les consommateurs dans des conversations bidirectionnelles non structurées sur leurs canaux préférés, comme WhatsApp.</li>
</ul>



<ul class="wp-block-list">
<li>Elle a annoncé son dernier tour de table de <a href="https://insiderone.com/fr/news/insider-annonce-105-million-usd-investissement/" target="_blank" rel="noreferrer noopener">105 millions USD, ce qui porte son investissement total à 274 millions de dollars</a>, afin d&rsquo;accélérer sa stratégie de fusion-acquisition pour continuer à acquérir des sociétés de produits exceptionnels afin de compléter sa technologie et d&rsquo;atteindre des niveaux de croissance inorganique inégalés.</li>
</ul>



<p><strong>Ce qu&rsquo;en disent nos clients :</strong></p>



<blockquote class="wp-block-quote is-layout-flow wp-block-quote-is-layout-flow">
<p>“Un ROI de 12X avec Insider One”<em>— </em>Business Analyst at <strong>Decathlon</strong>&nbsp;</p>
</blockquote>



<blockquote class="wp-block-quote is-layout-flow wp-block-quote-is-layout-flow">
<p>“Un ROI de 8,7X en juste une trimestre avec le Hub de marketing multicanal d’Insider One” <em>— </em>Head of eCommerce at <strong>The Perfume Shop</strong></p>
</blockquote>



<blockquote class="wp-block-quote is-layout-flow wp-block-quote-is-layout-flow">
<p>« L&rsquo;utilisation d&rsquo;Insider One pour personnaliser les campagnes change la donne.”— Digital Content Director at <strong>PUMA</strong></p>
</blockquote>



<h3 class="wp-block-heading" id="h-se-projeter-dans-l-avenir"><strong>Se projeter dans l&rsquo;avenir</strong></h3>



<p>Insider One continuera à soutenir ses clients français avec des équipes CSM locales afin de fournir une combinaison gagnante d&rsquo;expertise mondiale associée à un savoir-faire local. Restez à l&rsquo;écoute pour d&rsquo;autres nouvelles passionnantes qui viendront bientôt démontrer l&rsquo;engagement d&rsquo;Insider One à aider les spécialistes du marketing français à offrir des expériences client exceptionnelles.</p>



<h3 class="wp-block-heading" id="h-en-savoir-plus"><strong>En savoir plus</strong></h3>



<p>Plus plus d’informations, rendez-vous sur <a href="https://insiderone.com/fr/" target="_blank" rel="noreferrer noopener">insiderone.com/fr</a> ou suivez nous sur Linkedin <a href="http://linkedin.com/company/useinsider" target="_blank" rel="noreferrer noopener nofollow">linkedin.com/company/useinsider</a></p>
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