How Raízs achieved 10X ROI in just 6 months of using Insider One’s personalization and journey orchestration Success Story - Insider
2026-03-06 01:20 Diff

About Raízs

Raízs is the first and largest company to connect the small organic producer to the table in large urban centers. As part of their commitment to organic produce, they work with 800 producers who are all certified and audited by IBD, which is the leading organic certification organization in Latin America. In addition, they partner with many cooperatives from the south to the Amazon. Raízs aims to value and empower family farmers by providing them with all the support they need, from technical support during planting and harvesting to fair-price marketing. Unlike other growing companies, Raízs only harvests after the customer has confirmed their purchase, which ensures freshness, quality, and prevents waste.

Looking Ahead

In the near future, Raízs will look to explore Insider’s email capabilities and advanced architect integration to target users more effectively and deliver individualized experiences that are tailored to each individual user’s behavior.

Raízs is already exploring advanced journey orchestration using Insider, where an extensive range of features offered through Architect will be put to use to engage customers with the most relevant experiences across channels.