Insider One x Swissotel Exclusive Masterclass - Insider
2026-02-01 03:28 Diff

Wednesday, October 15 | 1:30 PM New York | 2:30 PM Brasilia
5 additional time options are in the form on the right - please select your slot.

Insider has been powering Swissôtel ever since 2021 to create individualized, cross-channel guest experiences across web, app, and email. By reducing customer acquisition costs through predictive segmentation, enhancing conversion with personalized offers, and strengthening loyalty point engagement, Swissôtel achieved a 23% uplift in booking conversion rate and a 21% increase in loyalty program participation, while also driving incremental ancillary revenue from dining and spa services.