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2026-01-01
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2026-03-06
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<h2>Create personalized journeys as fast as your customers.</h2>
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<h2>Create personalized journeys as fast as your customers.</h2>
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<p>Insider helps CRM marketers turn data into revenue with personalized, omnichannel journeys-no IT bottlenecks, no guesswork.</p>
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<p>Insider helps CRM marketers turn data into revenue with personalized, omnichannel journeys-no IT bottlenecks, no guesswork.</p>
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<h2>Built for marketers who want results-not roadblocks</h2>
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<h2>Built for marketers who want results-not roadblocks</h2>
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<h3>Drive results with predictive power</h3>
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<h3>Drive results with predictive power</h3>
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<h3>Use real-time intent scoring and predictive algorithms to turn passive visitors into engaged customers-automatically.</h3>
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<h3>Use real-time intent scoring and predictive algorithms to turn passive visitors into engaged customers-automatically.</h3>
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<h3>Be where your customers are</h3>
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<h3>Be where your customers are</h3>
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<h3>Send the perfect message on the perfect channel. From web to app to email and beyond-build journeys that follow your customer, not the other way around.</h3>
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<h3>Send the perfect message on the perfect channel. From web to app to email and beyond-build journeys that follow your customer, not the other way around.</h3>
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<h3>Turn segments into revenue</h3>
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<h3>Turn segments into revenue</h3>
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<h3>Target high-value audiences with ultra-specific segmentation using Insider’s CDP, and track performance across every journey touchpoint.</h3>
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<h3>Target high-value audiences with ultra-specific segmentation using Insider’s CDP, and track performance across every journey touchpoint.</h3>
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<h2>Proven Results. Real Revenue. Real Fast.</h2>
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<h2>Proven Results. Real Revenue. Real Fast.</h2>
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<p>Here’s why CRM teams at 1,500+ brands trust Insider.</p>
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<p>Here’s why CRM teams at 1,500+ brands trust Insider.</p>
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<h2>Why CRM marketers choose Insider</h2>
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<h2>Why CRM marketers choose Insider</h2>
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<p>“Partnering with Insider has been incredible. From the platform and its solutions to the results, everything has exceeded my expectations. The 39% increase in ROAS has changed our ad strategy for the foreseeable future.“</p>
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<p>“Partnering with Insider has been incredible. From the platform and its solutions to the results, everything has exceeded my expectations. The 39% increase in ROAS has changed our ad strategy for the foreseeable future.“</p>
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<p>CRM Manager at<strong>Yves Rocher</strong></p>
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<p>CRM Manager at<strong>Yves Rocher</strong></p>
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<p>Increase in CVR via Smart Recommender</p>
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<p>Increase in CVR via Smart Recommender</p>
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<p>Increase in lead generation via Gamification</p>
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<p>Increase in lead generation via Gamification</p>
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<p>“The real-time personalization and automation tools from Insider have helped us increase AOV and reduce cart abandonment significantly.”</p>
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<p>“The real-time personalization and automation tools from Insider have helped us increase AOV and reduce cart abandonment significantly.”</p>
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<p>Increase in average order value</p>
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<p>Increase in average order value</p>
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<p>Increase in conversion rate</p>
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<p>Increase in conversion rate</p>
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<p>Uplift in conversion rate</p>
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<p>Uplift in conversion rate</p>
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<p>“Partnering with Insider and using Architect has transformed our ecommerce strategy, reducing abandonment and driving significant revenue growth through personalized journeys and notifications.”</p>
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<p>“Partnering with Insider and using Architect has transformed our ecommerce strategy, reducing abandonment and driving significant revenue growth through personalized journeys and notifications.”</p>
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<p>CRM Director at<strong>Leroy Merlin</strong></p>
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<p>CRM Director at<strong>Leroy Merlin</strong></p>
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<h2>Why CRM marketers choose Insider</h2>
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<h2>Why CRM marketers choose Insider</h2>
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<p>“Partnering with Insider has been incredible. From the platform and its solutions to the results, everything has exceeded my expectations. The 39% increase in ROAS has changed our ad strategy for the foreseeable future.“</p>
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<p>“Partnering with Insider has been incredible. From the platform and its solutions to the results, everything has exceeded my expectations. The 39% increase in ROAS has changed our ad strategy for the foreseeable future.“</p>
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<p>CRM Manager at<strong>Yves Rocher</strong></p>
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<p>CRM Manager at<strong>Yves Rocher</strong></p>
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<p>Increase in CVR via Smart Recommender</p>
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<p>Increase in CVR via Smart Recommender</p>
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<p>Increase in lead generation via Gamification</p>
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<p>Increase in lead generation via Gamification</p>
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<p>“The real-time personalization and automation tools from Insider have helped us increase AOV and reduce cart abandonment significantly.”</p>
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<p>“The real-time personalization and automation tools from Insider have helped us increase AOV and reduce cart abandonment significantly.”</p>
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<p>Increase in average order value</p>
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<p>Increase in average order value</p>
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<p>Increase in conversion rate</p>
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<p>Increase in conversion rate</p>
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<p>Uplift in conversion rate</p>
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<p>Uplift in conversion rate</p>
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<p>“Partnering with Insider and using Architect has transformed our ecommerce strategy, reducing abandonment and driving significant revenue growth through personalized journeys and notifications.”</p>
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<p>“Partnering with Insider and using Architect has transformed our ecommerce strategy, reducing abandonment and driving significant revenue growth through personalized journeys and notifications.”</p>
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<p>CRM Director at<strong>Leroy Merlin</strong></p>
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<p>CRM Director at<strong>Leroy Merlin</strong></p>
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<h2>Want to move as fast as your customers do?</h2>
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<h2>Want to move as fast as your customers do?</h2>
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<p>In just 24 hours, we’ll show you how to launch real-time, cross-channel campaigns that boost retention, loyalty, and CLV - all from a single platform.</p>
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<p>In just 24 hours, we’ll show you how to launch real-time, cross-channel campaigns that boost retention, loyalty, and CLV - all from a single platform.</p>
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<h2>Create consistent, personalized experiences across every channel</h2>
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<h2>Create consistent, personalized experiences across every channel</h2>
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<p>Use Insider’s journey orchestration platform to send tailored messaging across a wide range of channels-email, SMS, app push notifications, and more. Ensure each customer touchpoint aligns with their lifecycle stage for a consistent, impactful experience.</p>
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<p>Use Insider’s journey orchestration platform to send tailored messaging across a wide range of channels-email, SMS, app push notifications, and more. Ensure each customer touchpoint aligns with their lifecycle stage for a consistent, impactful experience.</p>
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<h2>Personalize every interaction with real-time, data-driven segmentation</h2>
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<h2>Personalize every interaction with real-time, data-driven segmentation</h2>
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<p>Use real-time and predicted customer data. Automate dynamic journeys that adapt to customer behavior, ensuring that every interaction-whether on-site, via email, or mobile-feels perfectly tailored to their needs.</p>
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<p>Use real-time and predicted customer data. Automate dynamic journeys that adapt to customer behavior, ensuring that every interaction-whether on-site, via email, or mobile-feels perfectly tailored to their needs.</p>
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<h2>Boost CLV with personalized upsell and cross-sell opportunities</h2>
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<h2>Boost CLV with personalized upsell and cross-sell opportunities</h2>
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<p>Automate personalized product recommendations at key touchpoints in the customer journey. Offer upsells or complementary products based on their purchase history and preferences, boosting overall CLV.</p>
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<p>Automate personalized product recommendations at key touchpoints in the customer journey. Offer upsells or complementary products based on their purchase history and preferences, boosting overall CLV.</p>
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<h2>Prevent churn and retain high-value customers with proactive campaigns</h2>
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<h2>Prevent churn and retain high-value customers with proactive campaigns</h2>
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<p>Utilize predictive analytics to identify customers showing signs of churn. Automatically trigger personalized win-back campaigns through their preferred channels (e.g., email, SMS, or push notifications), offering tailored incentives or reminders to re-engage them.</p>
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<p>Utilize predictive analytics to identify customers showing signs of churn. Automatically trigger personalized win-back campaigns through their preferred channels (e.g., email, SMS, or push notifications), offering tailored incentives or reminders to re-engage them.</p>
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<h2>Create consistent, personalized experiences across every channel</h2>
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<h2>Create consistent, personalized experiences across every channel</h2>
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<p>Use Insider’s journey orchestration platform to send tailored messaging across a wide range of channels-email, SMS, app push notifications, and more. Ensure each customer touchpoint aligns with their lifecycle stage for a consistent, impactful experience.</p>
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<p>Use Insider’s journey orchestration platform to send tailored messaging across a wide range of channels-email, SMS, app push notifications, and more. Ensure each customer touchpoint aligns with their lifecycle stage for a consistent, impactful experience.</p>
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<h2>Personalize every interaction with real-time, data-driven segmentation</h2>
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<h2>Personalize every interaction with real-time, data-driven segmentation</h2>
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<p>Use real-time and predicted customer data. Automate dynamic journeys that adapt to customer behavior, ensuring that every interaction-whether on-site, via email, or mobile-feels perfectly tailored to their needs.</p>
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<p>Use real-time and predicted customer data. Automate dynamic journeys that adapt to customer behavior, ensuring that every interaction-whether on-site, via email, or mobile-feels perfectly tailored to their needs.</p>
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<h2>Boost CLV with personalized upsell and cross-sell opportunities</h2>
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<h2>Boost CLV with personalized upsell and cross-sell opportunities</h2>
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<p>Automate personalized product recommendations at key touchpoints in the customer journey. Offer upsells or complementary products based on their purchase history and preferences, boosting overall CLV.</p>
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<p>Automate personalized product recommendations at key touchpoints in the customer journey. Offer upsells or complementary products based on their purchase history and preferences, boosting overall CLV.</p>
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<h2>Prevent churn and retain high-value customers with proactive campaigns</h2>
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<h2>Prevent churn and retain high-value customers with proactive campaigns</h2>
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<p>Utilize predictive analytics to identify customers showing signs of churn. Automatically trigger personalized win-back campaigns through their preferred channels (e.g., email, SMS, or push notifications), offering tailored incentives or reminders to re-engage them.</p>
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<p>Utilize predictive analytics to identify customers showing signs of churn. Automatically trigger personalized win-back campaigns through their preferred channels (e.g., email, SMS, or push notifications), offering tailored incentives or reminders to re-engage them.</p>
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<h2>A single canvas for omnichannel journeys. Infinite experiences.</h2>
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<h2>A single canvas for omnichannel journeys. Infinite experiences.</h2>
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<p>Meet Architect, Insider’s customer journey orchestration tool. Create consistent, personalized experiences across all touchpoints, from journey mapping to automated communications, all in one unified platform-built by marketers, for marketers.</p>
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<p>Meet Architect, Insider’s customer journey orchestration tool. Create consistent, personalized experiences across all touchpoints, from journey mapping to automated communications, all in one unified platform-built by marketers, for marketers.</p>
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<h2>Loved by brands, trusted by analysts ❤️</h2>
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<h2>Loved by brands, trusted by analysts ❤️</h2>
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<h3>Insider Recognized as a 2025 Gartner Peer Insights™ Customers’ Choice for Multichannel Marketing Hubs with a Score of 100/100 for Willingness to Recommend</h3>
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<h3>Insider Recognized as a 2025 Gartner Peer Insights™ Customers’ Choice for Multichannel Marketing Hubs with a Score of 100/100 for Willingness to Recommend</h3>
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<p>We have been recognized as a Customers’ Choice in the 2025 Gartner® Peer Insights™ ‘Voice of Customer’ report for Multichannel Marketing Hubs with the Highest Overall Rating of 4.9/5.</p>
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<p>We have been recognized as a Customers’ Choice in the 2025 Gartner® Peer Insights™ ‘Voice of Customer’ report for Multichannel Marketing Hubs with the Highest Overall Rating of 4.9/5.</p>
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<p>A Visionary in the 2024 Gartner® Magic Quadrant™ for Multichannel Marketing Hubs, we are now a Customers’ Choice in Gartner® Peer Insights™ ‘Voice of Customer’ reports for Personalization Engines and Multichannel Marketing Hubs.</p>
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<p>A Visionary in the 2024 Gartner® Magic Quadrant™ for Multichannel Marketing Hubs, we are now a Customers’ Choice in Gartner® Peer Insights™ ‘Voice of Customer’ reports for Personalization Engines and Multichannel Marketing Hubs.</p>
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<p><a>Read the full report</a></p>
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<p><a>Read the full report</a></p>
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<h3>Insider tops G2's Summer’25 reports as the #1 Leader across 11 categories</h3>
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<h3>Insider tops G2's Summer’25 reports as the #1 Leader across 11 categories</h3>
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<p>Insider tops the charts as the #1 Leader in Personalization Software, Customer Data Platforms (CDP), Mobile Marketing, SMS Marketing, WhatsApp Marketing, E-commerce Search, Customer Journey Analytics, Marketing Automation, Conversational Commerce Platforms, and more.</p>
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<p>Insider tops the charts as the #1 Leader in Personalization Software, Customer Data Platforms (CDP), Mobile Marketing, SMS Marketing, WhatsApp Marketing, E-commerce Search, Customer Journey Analytics, Marketing Automation, Conversational Commerce Platforms, and more.</p>
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<p><a>Read the full report</a></p>
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<p><a>Read the full report</a></p>
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<h3>Insider recognized as a Leader in The Forrester Wave™: Cross-Channel Campaign Management (Independent Platforms) Q3, 2021</h3>
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<h3>Insider recognized as a Leader in The Forrester Wave™: Cross-Channel Campaign Management (Independent Platforms) Q3, 2021</h3>
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<p>Insider achieved a perfect 5.0/5.0 rating across 16 Forrester Wave criteria, including personalization, platform architecture, innovation strategy, predictive analytics, and machine learning, with the highest score in the campaign orchestration category.</p>
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<p>Insider achieved a perfect 5.0/5.0 rating across 16 Forrester Wave criteria, including personalization, platform architecture, innovation strategy, predictive analytics, and machine learning, with the highest score in the campaign orchestration category.</p>
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<p><a>Read the full report</a></p>
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<p><a>Read the full report</a></p>
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<h3>Insider named a leader in the IDC MarketScape for Worldwide Omnichannel Marketing Platforms 2023</h3>
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<h3>Insider named a leader in the IDC MarketScape for Worldwide Omnichannel Marketing Platforms 2023</h3>
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<p>Read the report to learn more about why recognized Insider as a disruptor “at or above technical parity with the conventional solutions” and highlighted our extensive breadth of channels, personalization, and AI/ML.</p>
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<p>Read the report to learn more about why recognized Insider as a disruptor “at or above technical parity with the conventional solutions” and highlighted our extensive breadth of channels, personalization, and AI/ML.</p>
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<p><a>Access the report</a></p>
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<p><a>Access the report</a></p>
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<h2>Design personalized journeys, drive better outcomes</h2>
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<h2>Design personalized journeys, drive better outcomes</h2>
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<h6>Blog</h6>
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<h6>Blog</h6>
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<h2>How to deliver AI-powered journeys across every channel</h2>
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<h2>How to deliver AI-powered journeys across every channel</h2>
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<p>Discover how ecommerce marketers use automation to scale personalization across email, web, app, and more - in real time.</p>
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<p>Discover how ecommerce marketers use automation to scale personalization across email, web, app, and more - in real time.</p>
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<h6>Ebook</h6>
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<h6>Ebook</h6>
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<h2>Build data-driven customer journeys across 12+ channels</h2>
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<h2>Build data-driven customer journeys across 12+ channels</h2>
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<p>Discover why an omnichannel journey orchestration solution is so important for CRM teams and how they benefit from Insider’s Architect.</p>
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<p>Discover why an omnichannel journey orchestration solution is so important for CRM teams and how they benefit from Insider’s Architect.</p>
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<h6>Blog</h6>
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<h6>Blog</h6>
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<h2>Build a marketing automation strategy that scales</h2>
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<h2>Build a marketing automation strategy that scales</h2>
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<p>Learn how to design end-to-end journeys that convert - using automation to personalize across channels, reduce manual work, and grow revenue faster.</p>
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<p>Learn how to design end-to-end journeys that convert - using automation to personalize across channels, reduce manual work, and grow revenue faster.</p>
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<h6>Blog</h6>
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<h6>Blog</h6>
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<h2>How to deliver AI-powered journeys across every channel</h2>
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<h2>How to deliver AI-powered journeys across every channel</h2>
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<p>Discover how ecommerce marketers use automation to scale personalization across email, web, app, and more - in real time.</p>
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<p>Discover how ecommerce marketers use automation to scale personalization across email, web, app, and more - in real time.</p>
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<h6>Ebook</h6>
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<h6>Ebook</h6>
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<h2>Build data-driven customer journeys across 12+ channels</h2>
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<h2>Build data-driven customer journeys across 12+ channels</h2>
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<p>Discover why an omnichannel journey orchestration solution is so important for CRM teams and how they benefit from Insider’s Architect.</p>
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<p>Discover why an omnichannel journey orchestration solution is so important for CRM teams and how they benefit from Insider’s Architect.</p>
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<h6>Blog</h6>
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<h6>Blog</h6>
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<h2>Build a marketing automation strategy that scales</h2>
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<h2>Build a marketing automation strategy that scales</h2>
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<p>Learn how to design end-to-end journeys that convert - using automation to personalize across channels, reduce manual work, and grow revenue faster.</p>
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<p>Learn how to design end-to-end journeys that convert - using automation to personalize across channels, reduce manual work, and grow revenue faster.</p>
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<h2>Get your personalized demo</h2>
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<h2>Get your personalized demo</h2>
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<p><em>No obligation, no hard sell. See exactly how Insider helps CRM marketers launch real-time, cross-channel campaigns that boost retention.</em></p>
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<p><em>No obligation, no hard sell. See exactly how Insider helps CRM marketers launch real-time, cross-channel campaigns that boost retention.</em></p>
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<p>#1 AI-native Omnichannel Experience and Customer Engagement Platform</p>
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<p>#1 AI-native Omnichannel Experience and Customer Engagement Platform</p>
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<p>The end-to-end platform with an integrated CDP to fuel journey orchestration across the widest set of channels to deliver experiences as unique as each customer - with the fastest ROI, higher efficiency, and better results.</p>
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<p>The end-to-end platform with an integrated CDP to fuel journey orchestration across the widest set of channels to deliver experiences as unique as each customer - with the fastest ROI, higher efficiency, and better results.</p>
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<p>© 2025 Powered by Insider. All rights reserved.</p>
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<p>© 2025 Powered by Insider. All rights reserved.</p>
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