Growth Hacks Series: CX as a Verb | Exclusive Roundtable with PwC Malaysia - Insider
2026-03-06 02:48 Diff

Rakesh Mani

Partner, SEA Corporate Strategy

Partner, SEA Corporate Strategy

Rakesh is a Partner with PwC, and leads the Consumer Markets practice in Malaysia, and across South East Asia - advising local and multinational corporations, private equity firms and governments. Earlier, he served the firm across their Chicago, New York and Tokyo offices in various capacities. He specializes in developing growth strategies (sales and marketing, innovation, M&A) and in leading large transformation programs (cost realignments, commercial excellence, technology).

KC Ong

Partner, Data & Analytics

Partner, Data & Analytics

KC is a Partner in PwC Malaysia leading Data and Analytics. KC started his career in PwC with over 19 years of local and global experience in the data and technology risk. During his tenure, he has been transferred to PwC UK (London) and leads a number of data and technology related audits for some of the largest multinational clients listed on the London Stock Exchange FTSE 100 index spanning across industries such as Oil & Gas, Fast Moving Consumer Goods, Luxury Goods and Manufacturing.

He currently leads a team of specialist in the Data and Analytics, that focuses on hepling clients in data value creation and data trust, through the development of data strategy, delivery of AI and ML use cases, data governance solutions, process mining and data automation. He works closely with a number of renounded data technology players e.g. hyperscallers, MarTech solution, analytics solution and data governance solution in delivering value to the client.

Out of work, KC is an avid cyclist and has travelled around Malaysia and UK for cycling, which over the years he has clocked in over 8000 KMs. He welcomes anyone who would like join in the adventure, and explore the countryside and breeze.

Orkan Akcan

Executive Vice President, APAC

Executive Vice President, APAC

Orkan Akcan, Executive Vice President at Insider, brings a wealth of expertise in international growth and business transformation to the table. With a proven track record at Accenture, EY, and Antuit, he has successfully navigated complex challenges across diverse industries. Orkan’s deep understanding of solution design, sourcing, and supply chain management has played a key role in his achievements. He holds an MBA in Financial Mathematics from INSEAD, demonstrating his commitment to data-driven decision making.

Guneet Oberoi

Regional Growth Director, APAC

Regional Growth Director, APAC

Guneet is a passionate Regional Growth Director, APAC at Insider. A true tech evangelist, Guneet thrives on identifying cutting-edge solutions that drive impactful results for businesses in the ever-evolving APAC landscape. With a keen eye for opportunity, Guneet leverages his digital savviness and strategic expertise to solve complex problems and unlock significant growth potential. He is a strong leader known for his dedication to staying ahead of the curve and his commitment to exceeding client expectations.

Rakesh Mani

Partner, SEA Corporate Strategy

Partner, SEA Corporate Strategy

Rakesh is a Partner with PwC, and leads the Consumer Markets practice in Malaysia, and across South East Asia - advising local and multinational corporations, private equity firms and governments. Earlier, he served the firm across their Chicago, New York and Tokyo offices in various capacities. He specializes in developing growth strategies (sales and marketing, innovation, M&A) and in leading large transformation programs (cost realignments, commercial excellence, technology).

KC Ong

Partner, Data & Analytics

Partner, Data & Analytics

KC is a Partner in PwC Malaysia leading Data and Analytics. KC started his career in PwC with over 19 years of local and global experience in the data and technology risk. During his tenure, he has been transferred to PwC UK (London) and leads a number of data and technology related audits for some of the largest multinational clients listed on the London Stock Exchange FTSE 100 index spanning across industries such as Oil & Gas, Fast Moving Consumer Goods, Luxury Goods and Manufacturing.

He currently leads a team of specialist in the Data and Analytics, that focuses on hepling clients in data value creation and data trust, through the development of data strategy, delivery of AI and ML use cases, data governance solutions, process mining and data automation. He works closely with a number of renounded data technology players e.g. hyperscallers, MarTech solution, analytics solution and data governance solution in delivering value to the client.

Out of work, KC is an avid cyclist and has travelled around Malaysia and UK for cycling, which over the years he has clocked in over 8000 KMs. He welcomes anyone who would like join in the adventure, and explore the countryside and breeze.

Orkan Akcan

Executive Vice President, APAC

Executive Vice President, APAC

Orkan Akcan, Executive Vice President at Insider, brings a wealth of expertise in international growth and business transformation to the table. With a proven track record at Accenture, EY, and Antuit, he has successfully navigated complex challenges across diverse industries. Orkan’s deep understanding of solution design, sourcing, and supply chain management has played a key role in his achievements. He holds an MBA in Financial Mathematics from INSEAD, demonstrating his commitment to data-driven decision making.

Guneet Oberoi

Regional Growth Director, APAC

Regional Growth Director, APAC

Guneet is a passionate Regional Growth Director, APAC at Insider. A true tech evangelist, Guneet thrives on identifying cutting-edge solutions that drive impactful results for businesses in the ever-evolving APAC landscape. With a keen eye for opportunity, Guneet leverages his digital savviness and strategic expertise to solve complex problems and unlock significant growth potential. He is a strong leader known for his dedication to staying ahead of the curve and his commitment to exceeding client expectations.