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2026-01-01
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<h2>5 strategies to drive revenue & growth across digital channels for</h2>
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<h2>5 strategies to drive revenue & growth across digital channels for</h2>
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<h3>Hi, we are Insider.</h3>
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<h3>Hi, we are Insider.</h3>
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<p>We are here to help<strong>Despegar</strong>to drive more revenue, growth, and loyalty by delivering compelling, connected, and personalized customer experiences across all your digital properties.</p>
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<p>We are here to help<strong>Despegar</strong>to drive more revenue, growth, and loyalty by delivering compelling, connected, and personalized customer experiences across all your digital properties.</p>
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<p>Here are some customized and highly-effective approaches to help you accelerate your online business and make it easier and more enjoyable to shop with Despegar. </p>
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<p>Here are some customized and highly-effective approaches to help you accelerate your online business and make it easier and more enjoyable to shop with Despegar. </p>
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<h4><strong>Learn how to:</strong></h4>
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<h4><strong>Learn how to:</strong></h4>
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<ul><li>Enhance product discovery on mobile with compelling stories;</li>
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<ul><li>Enhance product discovery on mobile with compelling stories;</li>
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<li>Convert anonymous visitors into known customers with gamification;</li>
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<li>Convert anonymous visitors into known customers with gamification;</li>
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<li>Increase customer loyalty and lifetime value through cross-channel journey orchestration across multiple channels;</li>
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<li>Increase customer loyalty and lifetime value through cross-channel journey orchestration across multiple channels;</li>
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<li>Reactivate silent customers to increase CLV and tackle churn and cart abandonment;</li>
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<li>Reactivate silent customers to increase CLV and tackle churn and cart abandonment;</li>
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<li>Keep your customers nurtured and engaged even after purchase stage.</li>
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<li>Keep your customers nurtured and engaged even after purchase stage.</li>
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</ul><h2>1. Enhance product discovery on mobile with compelling stories</h2>
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</ul><h2>1. Enhance product discovery on mobile with compelling stories</h2>
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<p>Attention spans are short. With InStory, you can <strong>capture your visitors’ imagination</strong>. Customize each story based on a visitor’s purchase history, real-time behavior, and predicted actions to <strong>reduce mobile bounce rates</strong> and help users find what they’re looking for.</p>
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<p>Attention spans are short. With InStory, you can <strong>capture your visitors’ imagination</strong>. Customize each story based on a visitor’s purchase history, real-time behavior, and predicted actions to <strong>reduce mobile bounce rates</strong> and help users find what they’re looking for.</p>
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<p><strong>Not a designer?</strong> No problem. Create immersive full screen experiences with our drag-and-drop editor. Add flourishes like stickers and countdown timers to boost engagement and conversions.</p>
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<p><strong>Not a designer?</strong> No problem. Create immersive full screen experiences with our drag-and-drop editor. Add flourishes like stickers and countdown timers to boost engagement and conversions.</p>
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<h2>2. Convert anonymous visitors into known customers with gamification</h2>
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<h2>2. Convert anonymous visitors into known customers with gamification</h2>
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<p>Turn unknown visitors into known customers with gamified made-to-convert templates. Create an engaging and rewarding experience that encourages visitors to share their information with you. Lead customers seamlessly from their first purchase to long-term loyalty.</p>
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<p>Turn unknown visitors into known customers with gamified made-to-convert templates. Create an engaging and rewarding experience that encourages visitors to share their information with you. Lead customers seamlessly from their first purchase to long-term loyalty.</p>
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<p>The best part? <strong>You don’t need an IT department to build these experiences</strong>. Transform the traditional experience with an extraordinary twist.</p>
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<p>The best part? <strong>You don’t need an IT department to build these experiences</strong>. Transform the traditional experience with an extraordinary twist.</p>
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<h2>3. Increase customer loyalty and lifetime value through cross-channel journey orchestration</h2>
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<h2>3. Increase customer loyalty and lifetime value through cross-channel journey orchestration</h2>
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<p>Remove the guesswork and hassle of piecing together incomplete data from disconnected systems and dashboards. Instead, create a CX which is seamless, and <b>adapted</b> to <b>each customers’ behavior</b> - What did they click? Buy? What’s the best channel to engage them?</p>
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<p>Remove the guesswork and hassle of piecing together incomplete data from disconnected systems and dashboards. Instead, create a CX which is seamless, and <b>adapted</b> to <b>each customers’ behavior</b> - What did they click? Buy? What’s the best channel to engage them?</p>
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<p>All this and more is available with Insider’s powerful and user-friendly <b>journey</b> <b>orchestrator</b>. With Architect, delivering <b>relevant messages</b> and products on <b>customers’ preferred channels</b> has never been easier… or more effective.</p>
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<p>All this and more is available with Insider’s powerful and user-friendly <b>journey</b> <b>orchestrator</b>. With Architect, delivering <b>relevant messages</b> and products on <b>customers’ preferred channels</b> has never been easier… or more effective.</p>
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<h2>4. Reactivate silent customers to increase CLV and tackle churn</h2>
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<h2>4. Reactivate silent customers to increase CLV and tackle churn</h2>
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<p>All the signs are there. They’ve stopped coming to site, they’re not opening your emails, they haven’t made a purchase in months. It’s time to mix up your strategy.</p>
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<p>All the signs are there. They’ve stopped coming to site, they’re not opening your emails, they haven’t made a purchase in months. It’s time to mix up your strategy.</p>
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<p>Insider’s machine learning recognizes the distinct behavioral patterns of your customers to <b>detect when a customer is likely to churn</b> - before it’s too late.</p>
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<p>Insider’s machine learning recognizes the distinct behavioral patterns of your customers to <b>detect when a customer is likely to churn</b> - before it’s too late.</p>
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<p>Keep the conversation going by <b>identifying the right channel</b> and <b>message</b> for each customer who is in danger of churning to inspire loyalty and keep customers engaged.</p>
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<p>Keep the conversation going by <b>identifying the right channel</b> and <b>message</b> for each customer who is in danger of churning to inspire loyalty and keep customers engaged.</p>
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<h2>5. Keep your customers nurtured and engaged even after purchase stage.</h2>
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<h2>5. Keep your customers nurtured and engaged even after purchase stage.</h2>
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<p>Customers want to feel seen and important at any stage of their journey, including on the post-sales stage. </p>
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<p>Customers want to feel seen and important at any stage of their journey, including on the post-sales stage. </p>
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<p>Send automated alerts and personalized messages ranging from purchase confirmation, back-in-stock reminders, and recommendations based on their latest conversion to keep them coming back for more.</p>
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<p>Send automated alerts and personalized messages ranging from purchase confirmation, back-in-stock reminders, and recommendations based on their latest conversion to keep them coming back for more.</p>
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<p>Use Web Push notifications, WhatsApp, E-mails, SMS and so on.</p>
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<p>Use Web Push notifications, WhatsApp, E-mails, SMS and so on.</p>
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<h2>Ready to learn more?</h2>
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<h2>Ready to learn more?</h2>
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<p>These are just a handful of ways that Insider could bring value to your customer experience. If you would like to see more, don’t hesitate to get in touch. </p>
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<p>These are just a handful of ways that Insider could bring value to your customer experience. If you would like to see more, don’t hesitate to get in touch. </p>
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<p><b>Fabio Baiamonte</b></p>
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<p><b>Fabio Baiamonte</b></p>
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<p>Digital Growth Manager</p>
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<p>Digital Growth Manager</p>
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