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:root :where(.wp-block-pullquote){font-size: 1.5em;line-height: 1.6;}
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<link rel='stylesheet' id='cookie-law-info-css' href='https://insiderone.com/wp-content/plugins/webtoffee-gdpr-cookie-consent/public/css/cookie-law-info-public.css?ver=2.3.6' media='all' />
<link rel='stylesheet' id='cookie-law-info-gdpr-css' href='https://insiderone.com/wp-content/plugins/webtoffee-gdpr-cookie-consent/public/css/cookie-law-info-gdpr.css?ver=2.3.6' media='all' />
<style id='cookie-law-info-gdpr-inline-css'>
.cli-modal-content, .cli-tab-content { background-color: #ffffff; }.cli-privacy-content-text, .cli-modal .cli-modal-dialog, .cli-tab-container p, a.cli-privacy-readmore { color: #000000; }.cli-tab-header { background-color: #f2f2f2; }.cli-tab-header, .cli-tab-header a.cli-nav-link,span.cli-necessary-caption,.cli-switch .cli-slider:after { color: #000000; }.cli-switch .cli-slider:before { background-color: #ffffff; }.cli-switch input:checked + .cli-slider:before { background-color: #ffffff; }.cli-switch .cli-slider { background-color: #e3e1e8; }.cli-switch input:checked + .cli-slider { background-color: #28a745; }.cli-modal-close svg { fill: #000000; }.cli-tab-footer .wt-cli-privacy-accept-all-btn { background-color: #00acad; color: #ffffff}.cli-tab-footer .wt-cli-privacy-accept-btn { background-color: #00acad; color: #ffffff}.cli-tab-header a:before{ border-right: 1px solid #000000; border-bottom: 1px solid #000000; }
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.container{
max-width: 100%;
}
}/* End custom CSS */
/* Start Custom Fonts CSS */@font-face {
font-family: 'Gilroy';
font-style: normal;
font-weight: 200;
font-display: auto;
src: url('https://insiderone.com/assets/font/gilroy/subset-Gilroy-UltraLight.woff2') format('woff2'),
url('https://insiderone.com/assets/font/gilroy/subset-Gilroy-UltraLight.woff') format('woff');
}
@font-face {
font-family: 'Gilroy';
font-style: normal;
font-weight: 100;
font-display: auto;
src: url('https://insiderone.com/assets/font/gilroy/subset-Gilroy-Thin.woff2') format('woff2'),
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}
@font-face {
font-family: 'Gilroy';
font-style: normal;
font-weight: 300;
font-display: auto;
src: url('https://insiderone.com/assets/font/gilroy/subset-Gilroy-Light.woff2') format('woff2'),
url('https://insiderone.com/assets/font/gilroy/subset-Gilroy-Light.woff') format('woff');
}
@font-face {
font-family: 'Gilroy';
font-style: normal;
font-weight: 400;
font-display: auto;
src: url('https://insiderone.com/assets/font/gilroy/Gilroy-Regular-1.woff') format('woff');
}
@font-face {
font-family: 'Gilroy';
font-style: normal;
font-weight: 500;
font-display: auto;
src: url('https://insiderone.com/assets/font/gilroy/Gilroy-Medium-1.woff') format('woff');
}
@font-face {
font-family: 'Gilroy';
font-style: normal;
font-weight: 800;
font-display: auto;
src: url('https://insiderone.com/assets/font/gilroy/subset-Gilroy-Black.woff2') format('woff2'),
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}
@font-face {
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font-style: normal;
font-weight: 900;
font-display: auto;
src: url('https://insiderone.com/assets/font/gilroy/subset-Gilroy-Heavy.woff2') format('woff2'),
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}
@font-face {
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font-style: normal;
font-weight: 600;
font-display: auto;
src: url('https://insiderone.com/assets/font/gilroy/subset-Gilroy-Bold.woff2') format('woff2'),
url('https://insiderone.com/assets/font/gilroy/subset-Gilroy-Bold.woff') format('woff');
}
@font-face {
font-family: 'Gilroy';
font-style: normal;
font-weight: 700;
font-display: auto;
src: url('https://insiderone.com/assets/font/gilroy/subset-Gilroy-Extrabold.woff') format('woff2'),
url('https://insiderone.com/assets/font/gilroy/subset-Gilroy-Extrabold.woff') format('woff');
}
/* End Custom Fonts CSS */
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<div class="header-menu-item-dropdown-item-wrapper"><div class="header-menu-item-dropdown-item " style=""><div class="title"><h3>VUE D’ENSEMBLE</h3></div><ul><li class=""><a class="" href="/fr/platform/" target=""><span data-text="Vue d’ensemble de la plateforme"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/grid.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/grid-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/grid-hover.svg"></i>Vue d’ensemble de la plateforme</span><p data-text="Explorez Insider One : tout ce dont vous avez besoin, sans superflu — en un seul endroit.">Explorez Insider One : tout ce dont vous avez besoin, sans superflu — en un seul endroit.</p></a></li></ul></div><div class="header-menu-item-dropdown-item " style=""><div class="title"><h3>'+100 INTÉGRATIONS</h3></div><ul><li class=""><a class="" href="/integrations/" target=""><span data-text="Hub d’intégration"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/link.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/link-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/link-hover.svg"></i>Hub d’intégration</span><p data-text="Connectez Insider One à l’ensemble de votre stack MarTech : simplement, instantanément et en toute sécurité.">Connectez Insider One à l’ensemble de votre stack MarTech : simplement, instantanément et en toute sécurité.</p></a></li></ul></div></div><div class="header-menu-item-dropdown-item " style=""><div class="title"><h3>FONCTIONNALITÉS</h3></div><ul><li class=""><a class="" href="/fr/ai-overview/" target=""><span data-text="Sirius AI™"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/sparkle.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/sparkle-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/sparkle-hover.svg"></i>Sirius AI™</span></a></li><li class=""><a class="" href="/fr/customer-data-management/" target=""><span data-text="Gestion des données clients"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/database.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/database-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/database-hover.svg"></i>Gestion des données clients</span></a></li><li class=""><a class="" href="/fr/ai-personalization/" target=""><span data-text="Personnalisation"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/tools.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/tools-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/tools-hover.svg"></i>Personnalisation</span></a></li><li class=""><a class="" href="/fr/customer-journey/orchestration/" target=""><span data-text="Orchestration des parcours"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/flow.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/flow-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/flow-hover.svg"></i>Orchestration des parcours</span></a></li><li class=""><a class="" href="/fr/reporting-analytics/" target=""><span data-text="Reporting & insights"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/chart.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/chart-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/chart-hover.svg"></i>Reporting & insights</span></a></li><li class=""><a class="indented" href="/fr/behavioral-analytics/" target=""><span data-text="Analytique comportementale"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/behavioral_analytics.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/behavioral_analytics-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/behavioral_analytics-hover.svg"></i>Analytique comportementale</span></a></li></ul></div><div class="header-menu-item-dropdown-item " style=""><div class="title"><h3>CANAUX</h3></div><ul><li class=""><a class="" href="/fr/channels/web/" target=""><span data-text="Web"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/web.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/web-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/web-hover.svg"></i>Web</span></a></li><li class=""><a class="" href="/fr/channels/email/" target=""><span data-text="Email"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/enevelope.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/enevelope-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/enevelope-hover.svg"></i>Email</span></a></li><li class=""><a class="" href="/fr/eureka-search/" target=""><span data-text="Recherche sur site"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/magnify.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/magnify-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/magnify-hover.svg"></i>Recherche sur site</span></a></li><li class=""><a class="" href="/fr/conversational-cx/" target=""><span data-text="CX conversationnel"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/chat.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/chat-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/chat-hover.svg"></i>CX conversationnel</span></a></li><li class=""><a class="" href="/fr/channels/whatsapp/" target=""><span data-text="WhatsApp"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/wp.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/wp-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/wp-hover.svg"></i>WhatsApp</span></a></li><li class=""><a class="" href="/fr/channels/web-push/" target=""><span data-text="Notifications Web Push"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/bell.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/bell-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/bell-hover.svg"></i>Notifications Web Push</span></a></li><li class=""><a class="" href="/fr/instory-product-discovery-solution/" target=""><span data-text="InStory"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/image.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/image-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/image-hover.svg"></i>InStory</span></a></li><li class=""><a class="" href="/fr/channels/app/" target=""><span data-text="Application mobile"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/smartphone.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/smartphone-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/smartphone-hover.svg"></i>Application mobile</span></a></li></ul></div><div class="header-menu-item-dropdown-item " style=""><div class="title"><h3>POURQUOI INSIDER ONE</h3></div><ul><li class=""><a class="" href="https://insiderone.com/fr/the-zero-dollar-migration-movement/" target=""><span data-text="$0 Migration Movement™"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/migration.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/migration-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/migration-hover.svg"></i>$0 Migration Movement™</span><p data-text="Migrer sans crainte, sans contrainte ni frais cachés.">Migrer sans crainte, sans contrainte ni frais cachés.</p></a></li><li class=""><a class="" href="/fr/why-insiderone/" target=""><span data-text="La différence Insider One"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/loop.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/loop-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/loop-hover.svg"></i>La différence Insider One</span><p data-text="Découvrez ce qui nous rend uniques">Découvrez ce qui nous rend uniques</p></a></li><li class=""><a class="" href="/fr/compare-insiderone/" target=""><span data-text="Comparer les fournisseurs"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/network.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/network-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/network-hover.svg"></i>Comparer les fournisseurs</span><p data-text="Voyez comment nous nous positionnons face aux autres acteurs du marché">Voyez comment nous nous positionnons face aux autres acteurs du marché</p></a></li><li class=""><a class="" href="/fr/insiderone-switch/" target=""><span data-text="Passer à Insider One"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/reload.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/reload-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/reload-hover.svg"></i>Passer à Insider One</span><p data-text="Découvrez pourquoi les marques les plus emblématiques au monde nous choisissent">Découvrez pourquoi les marques les plus emblématiques au monde nous choisissent</p></a></li></ul></div>
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<button data-text="Industries">Industries<i>
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<a href="/case-studies/mac-cosmetics/" class="header-menu-item-dropdown-item highlight-link is-bg highlight-small" style="--bg-dark: url(https://insiderone.com/assets/media/2025/12/Menu-CS-Light.png);--bg-light: url(https://insiderone.com/assets/media/2025/12/Menu-CS-Light.png);"><ul><li class=""><div class="item-link "><span data-text="Success Story"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/heart.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/heart-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/heart-hover.svg"></i>Success Story</span></div></li></ul></a><div class="header-menu-item-dropdown-item mobile-border-none" style=""><ul><li class=""><a class="" href="/fr/industries/retail/" target=""><span data-text="Retail & Ecommerce"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/store.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/store-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/store-hover.svg"></i>Retail & Ecommerce</span><p data-text="Du premier clic à l’achat répété, créez des expériences que vos clients vont adorer">Du premier clic à l’achat répété, créez des expériences que vos clients vont adorer</p></a></li><li class=""><a class="" href="/fr/industries/finance/" target=""><span data-text="Services financiers"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/dollar.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/dollar-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/dollar-hover.svg"></i>Services financiers</span><p data-text="Renforcez confiance et fidélité grâce à des expériences personnalisées qui stimulent engagement et rétention">Renforcez confiance et fidélité grâce à des expériences personnalisées qui stimulent engagement et rétention</p></a></li><li class=""><a class="" href="/fr/industries/travel/" target=""><span data-text="Travel"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/plane.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/plane-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/plane-hover.svg"></i>Travel</span><p data-text="Inspirez, personnalisez chaque étape du parcours, augmentez les réservations et les revenus additionnels">Inspirez, personnalisez chaque étape du parcours, augmentez les réservations et les revenus additionnels</p></a></li></ul></div><div class="header-menu-item-dropdown-item " style=""><ul><li class=""><a class="" href="/fr/beauty-cosmetics/" target=""><span data-text="Beauté & cosmétiques"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/water.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/water-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/water-hover.svg"></i>Beauté & cosmétiques</span><p data-text="Du skincare au bien-être : engagez avec précision, pertinence et style">Du skincare au bien-être : engagez avec précision, pertinence et style</p></a></li><li class=""><a class="" href="/fr/industries/automotive/" target=""><span data-text="Automobile"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/car.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/car-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/car-hover.svg"></i>Automobile</span><p data-text="Unifiez le online et le offline pour accélérer engagement, leads et fidélisation">Unifiez le online et le offline pour accélérer engagement, leads et fidélisation</p></a></li><li class=""><a class="" href="/fr/industries/telecom/" target=""><span data-text="Telco"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/wifi.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/wifi-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/wifi-hover.svg"></i>Telco</span><p data-text="Réduisez l’attrition, renforcez la loyauté et personnalisez à grande échelle">Réduisez l’attrition, renforcez la loyauté et personnalisez à grande échelle</p></a></li></ul></div>
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<a href="/fr/customers/" target="" class="" data-text="Clients">Clients</a> </div>
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<a href="/product-demo-hub/" class="header-menu-item-dropdown-item highlight-link is-bg highlight-large" style="--bg-dark: url(https://insiderone.com/assets/media/2025/12/Menu-PDH-Dark.png);--bg-light: url(https://insiderone.com/assets/media/2025/12/Menu-PDH-Light-new.png);"><ul><li class=""><div class="item-link "><span data-text="Visite interactive de la plateforme"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/mouse.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/mouse-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/mouse-hover.svg"></i>Visite interactive de la plateforme</span><p data-text="Explorez plus de 80 démos en self-service — sans formulaires, sans attente">Explorez plus de 80 démos en self-service — sans formulaires, sans attente</p></div></li></ul></a><div class="header-menu-item-dropdown-item " style=""><div class="title"><h3>OUTILS INTERACTIFS</h3></div><ul><li class="is-mobile"><a class="" href="/product-demo-hub/" target=""><span data-text="Demo Hub"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/mouse.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/mouse-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/mouse-hover.svg"></i>Demo Hub</span><p data-text="Explorez Insider One et devenez inarrêtable. Découvrez plus de 80 démos et cas d’usage adaptés à votre rôle, vos objectifs ou votre secteur. Aucun formulaire. Aucun délai.">Explorez Insider One et devenez inarrêtable. Découvrez plus de 80 démos et cas d’usage adaptés à votre rôle, vos objectifs ou votre secteur. Aucun formulaire. Aucun délai.</p></a></li><li class=""><a class="" href="/whatsapp-templates/" target=""><span data-text="WhatsApp Explorer"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/wp.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/wp-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/wp-hover.svg"></i>WhatsApp Explorer</span><p data-text="Découvrez le potentiel de WhatsApp pour votre entreprise">Découvrez le potentiel de WhatsApp pour votre entreprise</p></a></li><li class=""><a class="" href="/sms-templates/" target=""><span data-text="SMS Template Library"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/message.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/message-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/message-hover.svg"></i>SMS Template Library</span><p data-text="Plus de 60 modèles pour booster facilement vos campagnes SMS">Plus de 60 modèles pour booster facilement vos campagnes SMS</p></a></li><li class=""><a class="" href="/cdp-use-cases-explorer/" target=""><span data-text="CDP Explorer"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/database.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/database-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/database-hover.svg"></i>CDP Explorer</span><p data-text="Découvrez comment exploiter la puissance de vos données clients">Découvrez comment exploiter la puissance de vos données clients</p></a></li></ul></div><div class="header-menu-item-dropdown-item " style=""><div class="title"><h3>AUTRES RESSOURCES</h3></div><ul><li class=""><a class="" href="/fr/resources/?asset-type=case-studies" target=""><span data-text="Cas client"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/heart.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/heart-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/heart-hover.svg"></i>Cas client</span></a></li><li class=""><a class="" href="/fr/blog" target=""><span data-text="Blog"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/pen.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/pen-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/pen-hover.svg"></i>Blog</span></a></li><li class=""><a class="" href="/fr/resources/?asset-type=ebook" target=""><span data-text="Ebooks & Guides"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/book.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/book-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/book-hover.svg"></i>Ebooks & Guides</span></a></li><li class=""><a class="" href="/fr/glossary" target=""><span data-text="Glossaire"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/glossary.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/glossary-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/glossary-hover.svg"></i>Glossaire</span></a></li></ul></div>
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<a href="/fr/partners" target="_blank" class="" data-text="Glossaire">Partenaires</a> </div>
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<p data-start="491" data-end="825">Avec des taux d’ouverture pouvant atteindre 98 %, les SMS et les RCS répondent à tous vos cas d'usage : campagnes promotionnelles, messages en masse ou notifications transactionnelles. Insider One booste l'engagement et les revenus en unifiant vos campagnes de messaging avec la personnalisation, l’orchestration et l'analyse des performance en temps réel.</p><h2 data-start="827" data-end="865"> </h2> </div>
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<p><p>Insider One vous aide à consolider vos fournisseurs, à réduire vos coûts et à développer vos services SMS et RCS sans complexité.</p><p>Gagnez du temps et de l'argent en regroupant les SMS, les RCS et tous les autres canaux sur une seule plateforme.</p><p>Développez rapidement une liste d'opt-in saine, envoyez des messages personnalisés et engagez vos clients mobiles aux moments importants, transformant ainsi chaque message en revenus mesurables.</p></p>
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<p data-start="2326" data-end="2522">Connectez les SMS et les RCS à plus de 12 canaux via Insider One. Combinez données clients et signaux en temps réel pour créer des expériences cross-canal cohérentes et génératrices de chiffre d’affaires.</p><p data-start="2524" data-end="2551"> </p></div>
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<p data-start="2908" data-end="3103">Optimisez chaque envoi, adaptez le contenu selon le comportement récent et déployez la personnalisation à grande échelle. Avec Insider One, chaque SMS et RCS semble écrit juste pour votre client.</p><p data-start="3105" data-end="3132"> </p></div>
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<h2 class="insiderone-section-title inso-display-s">Plus de capacités</h2>
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<h3 class="insiderone-title inso-paragraph-l">Limitation des risques</h3>
<p class="insiderone-description inso-paragraph-l">Insider One fournit une gouvernance avancée pour construire une configuration SMS robuste et sécurisée, tout en protégeant votre capital données.</p>
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<h3 class="insiderone-title inso-paragraph-l">Hygiène des SMS</h3>
<p class="insiderone-description inso-paragraph-l">Nos intégrations avec des providers premium garantissent une délivrabilité rapide et fiable en quelques secondes.</p>
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<p class="insiderone-description inso-paragraph-l">Accédez à plus de 60 messages prévalidés pour créer des campagnes impactantes sans effort.</p>
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<p class="insiderone-description inso-paragraph-l">Réduisez vos coûts grâce à des URLs gratuits et des liens de désinscription sans frais.</p>
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<h2>Vous êtes en bonne compagnie</h2>
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<p><p><span style="font-weight: 400;">Découvrez des résultats concrets : comment les marques les plus connues au monde boostent leur chiffre d’affaires et les performances de leurs emails avec Insider One.</span></p></p>
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<a href="https://insiderone.com/case-studies/slazenger/?_gl=1*1uzlmxz*_up*MQ..*_ga*NzYzMDc5OTczLjE3NTg5NDk2Mzk.*_ga_5LPMJ6EFP5*czE3NTg5NDk2MzYkbzEkZzEkdDE3NTg5NDk2NDIkajU0JGwwJGgxNzQwOTg5NTIz"
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<span>Lire le cas client</span>
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<div class="info-text">
<span class="number">49x</span>
<span class="text">ROI</span>
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<p><article class="text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [&:has([data-writing-block])>*]:pointer-events-auto [content-visibility:auto] supports-[content-visibility:auto]:[contain-intrinsic-size:auto_100lvh] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id="request-WEB:5105abb1-e194-4a39-9a41-2c3a5355baf3-1" data-testid="conversation-turn-4" data-scroll-anchor="true" data-turn="assistant"><div class="text-base my-auto mx-auto pb-10 [--thread-content-margin:--spacing(4)] thread-sm:[--thread-content-margin:--spacing(6)] thread-lg:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)"><div class="[--thread-content-max-width:40rem] thread-lg:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn" tabindex="-1"><div class="flex max-w-full flex-col grow"><div class="min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&]:mt-1" dir="auto" data-message-author-role="assistant" data-message-id="c6678025-f0f4-4b81-9d6e-c3c8aec80326" data-message-model-slug="gpt-5-1"><div class="flex w-full flex-col gap-1 empty:hidden first:pt-[1px]"><div class="markdown prose dark:prose-invert w-full break-words dark markdown-new-styling"><p data-start="133" data-end="417" data-is-last-node="" data-is-only-node="">« Insider One nous a permis d’activer des campagnes ultra-pertinentes sur près de 30 segments clients. En combinant expériences personnalisées, orchestration cross-canal et gamification onsite, nous avons enregistré +700 % d’acquisition et un ROI de 49X… en seulement deux mois. »</p></div></div></div></div></div></div></article></p>
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<div class="subtext">
<span>Ecommerce Director</span>
</div>
</div>
</div>
</div>
<div class="homepage-case-study-body-item ">
<div class="homepage-case-study-body-item-media">
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<div class="homepage-case-study-body-item-content">
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<div class="action">
<a href="https://insiderone.com/case-studies/na-kd/?_gl=1%2A1cryr48%2A_up%2AMQ..%2A_ga%2AMTAyNTE3MTExNy4xNzU4OTUwMTYy%2A_ga_5LPMJ6EFP5%2AczE3NTg5NTAxNTkkbzEkZzAkdDE3NTg5NTAxNTkkajYwJGwwJGgxMzAzNTM1ODcz"
target="_self">
<span>Lire le cas client</span>
<i>
<svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 20 20" fill="none">
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</div>
<div class="info-text">
<span class="number">25%</span>
<span class="text">augmentation du CLTV</span>
</div>
</div>
<div class="homepage-case-study-body-item-content-end">
<div class="customer-logo">
<img decoding="async" src="https://insiderone.com/assets/media/2025/09/nakd-logo.png" alt="">
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<p><p><span style="font-weight: 400;">“Insider One est un leader du marketing sur les canaux non traditionnels, nous offrant de nouvelles façons d’engager nos clients sur tous les points de contact. Plutôt que des campagnes rigides basées sur un calendrier, nos expériences sont désormais aussi uniques que chacun de nos clients.”</span></p></p>
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<span>CRM Manager</span>
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</div>
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<p><strong data-start="151" data-end="166">Insider One</strong> est reconnu comme leader dans l’étude <em data-start="205" data-end="295">IDC MarketScape : Worldwide AI-Enabled Marketing Platforms for Enterprise Companies 2025</em> (Plateformes mondiales de marketing basées sur l’IA pour les entreprises)</p> </div>
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IA
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Orchestration de parcours
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Unification des données clients
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<p>Insider One nommé leader<br />dans le Magic Quadrant 2023 de Gartner pour les moteurs de personnalisation.</p> </div>
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Marketing
<span> 3.99/5.0</span>
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Commerce digital
<span>4.11/5.0</span>
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Services et support
<span>3.94/5.0</span>
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<p>Insider One reconnu Choix des Clients 2025 de Gartner Peer Insights™ pour les hub de marketing multicanal.</p> </div>
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Capacités des produits
<span>4.9/5.0</span>
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Expérience Vente
<span>4.9/5.0</span>
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Expérience Déploiement
<span>4.8/5.0</span>
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Expérience Support
<span>4.9/5.0</span>
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<p>Insider One reconnu Choix des Clients de Gartner Peer Insights™ pour les moteurs de personnalisation '25'.</p> </div>
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Note globale
<span> 4.8/5.0</span>
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Expérience Support
<span> 4.9/5.0</span>
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Expérience Vente
<span> 4.7/5.0</span>
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Recommandation
<span>100/100</span>
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