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gap: 80px;
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<div class="header-menu-item-dropdown-item-wrapper"><div class="header-menu-item-dropdown-item " style=""><div class="title"><h3>VUE D’ENSEMBLE</h3></div><ul><li class=""><a class="" href="/fr/platform/" target=""><span data-text="Vue d’ensemble de la plateforme"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/grid.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/grid-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/grid-hover.svg"></i>Vue d’ensemble de la plateforme</span><p data-text="Explorez Insider One : tout ce dont vous avez besoin, sans superflu — en un seul endroit.">Explorez Insider One : tout ce dont vous avez besoin, sans superflu — en un seul endroit.</p></a></li></ul></div><div class="header-menu-item-dropdown-item " style=""><div class="title"><h3>'+100 INTÉGRATIONS</h3></div><ul><li class=""><a class="" href="/integrations/" target=""><span data-text="Hub d’intégration"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/link.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/link-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/link-hover.svg"></i>Hub d’intégration</span><p data-text="Connectez Insider One à l’ensemble de votre stack MarTech : simplement, instantanément et en toute sécurité.">Connectez Insider One à l’ensemble de votre stack MarTech : simplement, instantanément et en toute sécurité.</p></a></li></ul></div></div><div class="header-menu-item-dropdown-item " style=""><div class="title"><h3>FONCTIONNALITÉS</h3></div><ul><li class=""><a class="" href="/fr/ai-overview/" target=""><span data-text="Sirius AI™"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/sparkle.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/sparkle-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/sparkle-hover.svg"></i>Sirius AI™</span></a></li><li class=""><a class="" href="/fr/customer-data-management/" target=""><span data-text="Gestion des données clients"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/database.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/database-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/database-hover.svg"></i>Gestion des données clients</span></a></li><li class=""><a class="" href="/fr/ai-personalization/" target=""><span 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href="/fr/reporting-analytics/" target=""><span data-text="Reporting & insights"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/chart.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/chart-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/chart-hover.svg"></i>Reporting & insights</span></a></li><li class=""><a class="indented" href="/fr/behavioral-analytics/" target=""><span data-text="Analytique comportementale"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/behavioral_analytics.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/behavioral_analytics-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/behavioral_analytics-hover.svg"></i>Analytique comportementale</span></a></li></ul></div><div class="header-menu-item-dropdown-item " style=""><div class="title"><h3>CANAUX</h3></div><ul><li class=""><a class="" href="/fr/channels/web/" target=""><span data-text="Web"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/web.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/web-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/web-hover.svg"></i>Web</span></a></li><li class=""><a class="" href="/fr/channels/email/" target=""><span data-text="Email"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/enevelope.svg"><img class="dark-svg" 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frais cachés.">Migrer sans crainte, sans contrainte ni frais cachés.</p></a></li><li class=""><a class="" href="/fr/why-insiderone/" target=""><span data-text="La différence Insider One"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/loop.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/loop-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/loop-hover.svg"></i>La différence Insider One</span><p data-text="Découvrez ce qui nous rend uniques">Découvrez ce qui nous rend uniques</p></a></li><li class=""><a class="" href="/fr/compare-insiderone/" target=""><span data-text="Comparer les fournisseurs"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/network.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/network-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/network-hover.svg"></i>Comparer les fournisseurs</span><p data-text="Voyez comment nous nous positionnons face aux autres acteurs du marché">Voyez comment nous nous positionnons face aux autres acteurs du marché</p></a></li><li class=""><a class="" href="/fr/insiderone-switch/" target=""><span data-text="Passer à Insider One"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/reload.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/reload-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/reload-hover.svg"></i>Passer à Insider One</span><p data-text="Découvrez pourquoi les marques les plus emblématiques au monde nous choisissent">Découvrez pourquoi les marques les plus emblématiques au monde nous choisissent</p></a></li></ul></div>
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src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/store.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/store-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/store-hover.svg"></i>Retail & Ecommerce</span><p data-text="Du premier clic à l’achat répété, créez des expériences que vos clients vont adorer">Du premier clic à l’achat répété, créez des expériences que vos clients vont adorer</p></a></li><li class=""><a class="" href="/fr/industries/finance/" target=""><span data-text="Services financiers"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/dollar.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/dollar-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/dollar-hover.svg"></i>Services financiers</span><p data-text="Renforcez confiance et fidélité grâce à des expériences personnalisées qui stimulent engagement et rétention">Renforcez confiance et fidélité grâce à des expériences personnalisées qui stimulent engagement et rétention</p></a></li><li class=""><a class="" href="/fr/industries/travel/" target=""><span data-text="Travel"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/plane.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/plane-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/plane-hover.svg"></i>Travel</span><p data-text="Inspirez, personnalisez chaque étape du parcours, augmentez les réservations et les revenus additionnels">Inspirez, personnalisez chaque étape du parcours, augmentez les réservations et les revenus additionnels</p></a></li></ul></div><div class="header-menu-item-dropdown-item " style=""><ul><li class=""><a class="" href="/fr/beauty-cosmetics/" target=""><span data-text="Beauté & cosmétiques"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/water.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/water-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/water-hover.svg"></i>Beauté & cosmétiques</span><p data-text="Du skincare au bien-être : engagez avec précision, pertinence et style">Du skincare au bien-être : engagez avec précision, pertinence et style</p></a></li><li class=""><a class="" href="/fr/industries/automotive/" target=""><span data-text="Automobile"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/car.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/car-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/car-hover.svg"></i>Automobile</span><p data-text="Unifiez le online et le offline pour accélérer engagement, leads et fidélisation">Unifiez le online et le offline pour accélérer engagement, leads et fidélisation</p></a></li><li class=""><a class="" href="/fr/industries/telecom/" target=""><span data-text="Telco"><i><img class="light-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/wifi.svg"><img class="dark-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/wifi-dark.svg"><img class="hover-svg" src="https://insiderone.com/wp-content/themes/insiderone/assets/img/dynamic/icons/wifi-hover.svg"></i>Telco</span><p data-text="Réduisez l’attrition, renforcez la loyauté et personnalisez à grande échelle">Réduisez l’attrition, renforcez la loyauté et personnalisez à grande échelle</p></a></li></ul></div>
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Découvrez plus de 80 démos et cas d’usage adaptés à votre rôle, vos objectifs ou votre secteur. Aucun formulaire. Aucun délai.">Explorez Insider One et devenez inarrêtable. Découvrez plus de 80 démos et cas d’usage adaptés à votre rôle, vos objectifs ou votre secteur. Aucun formulaire. 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<h1 class="insiderone-hero-banner-content-heading">Créer des expériences sur mesure, aussi uniques que chaque voyageur</h1>
<div class="insiderone-hero-banner-content-subheading"><p data-start="273" data-end="475">Les bons souvenirs laissent une empreinte durable. Personnalisez chaque moment, transformez les recherches en réservations et convertissez les visiteurs pour la première fois en voyageurs fidèles à vie.</p></div>
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<h4 data-start="845" data-end="911"><strong data-start="850" data-end="909">Aider les voyageurs à découvrir leur destination idéale</strong></h4><p data-start="912" data-end="1063"> </p> </h2>
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<p><p data-start="912" data-end="1063">Recueillez les préférences des voyageurs, anticipez leurs réservations et démarquez-vous lors des moments clés de la découverte et de la planification.</p><p data-start="1065" data-end="1329"> </p></p>
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<div class="title"><h3>Inspirez visuellement avec InStory</h3></div>
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<div class="description"><p><p>Passez de la vignette au plein écran dans un style réseau social pour offrir une expérience immersive. Mettez en avant les destinations tendance et les services populaires, même pour les utilisateurs anonymes.</p></p></div>
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<div class="description"><p><p>Exploitez des informations en temps réel (comportement de navigation, fréquence des voyages, étape du cycle de vie) dans vos publicités ou notifications push pour créer un sentiment d’urgence et booster les conversions.</p></p></div>
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Obtenez une vue à 360 degrés de chaque client </h2>
</div>
<div class="insiderone-text-with-image-visual">
<img decoding="async" class="desktop-media" src="https://insiderone.com/assets/media/2025/10/get360.png" alt="Obtenez une vue à 360 degrés de chaque client">
<img decoding="async" class="mobile-media" src="https://insiderone.com/assets/media/2025/10/travel7.png" alt="Obtenez une vue à 360 degrés de chaque client">
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<div class="insiderone-text-with-image-text">
<div class="insiderone-text-with-image-title-div">
<p class="insiderone-eyebrow-text"><em>Plateforme de données clients</em></p>
<h2 class="insiderone-text-with-image-title">
Obtenez une vue à 360 degrés de chaque client </h2>
<div class="insiderone-text-with-image-description">
<p data-start="2956" data-end="3214">Consolidez les données de tous vos points de contact pour comprendre les préférences uniques de chaque client. Exploitez plus de 100 sources, y compris CRM, programmes de fidélité et systèmes de support client.</p><p data-start="3216" data-end="3527"> </p> </div>
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<div class="elementor-widget-container">
<!-- Section 1: Light theme - Image 1 style -->
<div class="insiderone-text-with-image-container theme-light">
<div class="inso-container">
<div class="insiderone-text-with-image-content text-right-con">
<div class="insiderone-text-with-image-title mob-title">
<p class="insiderone-eyebrow-text mob-title"><em>CX conversationnel</em></p>
<h2 class="">
Soyez disponible 24/7 à chaque étape du parcours </h2>
</div>
<div class="insiderone-text-with-image-visual">
<img decoding="async" class="desktop-media" src="https://insiderone.com/assets/media/2025/10/724.png" alt="Soyez disponible 24/7 à chaque étape du parcours">
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<div class="insiderone-text-with-image-text">
<div class="insiderone-text-with-image-title-div">
<p class="insiderone-eyebrow-text"><em>CX conversationnel</em></p>
<h2 class="insiderone-text-with-image-title">
Soyez disponible 24/7 à chaque étape du parcours </h2>
<div class="insiderone-text-with-image-description">
<p>Offrez des expériences conversationnelles bidirectionnelles, comme un concierge numérique alimenté par l’IA générative, pour résoudre instantanément les demandes et réduire le volume d’interventions humaines.</p> </div>
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<span data-text="Explorez la plateforme">Explorez la plateforme</span>
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</div>
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</div>
<div class="elementor-element elementor-element-4aaba93 light-theme e-flex e-con-boxed e-con e-parent" data-id="4aaba93" data-element_type="container">
<div class="e-con-inner">
<div class="elementor-element elementor-element-7aab3a1 elementor-widget elementor-widget-insiderone-card-slider" data-id="7aab3a1" data-element_type="widget" data-widget_type="insiderone-card-slider.default">
<div class="elementor-widget-container">
<div class="insiderone-card-slider-container light-theme non-slider">
<div class="inso-container">
<!-- Header -->
<div class="insiderone-card-slider-header">
<div class="insiderone-card-slider-header-left">
<div class="insiderone-card-slider-main-heading">
<h2>Renforcez la fidélité et encouragez les réservations répétées</h2>
</div>
<div class="insiderone-card-slider-sub-heading">
</div>
</div>
<!-- Arrows -->
<div class="insiderone-card-slider-header-right">
<a href="#" class="insiderone-card-slider-left-arrow"></a>
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<!-- Slides -->
<div class="insiderone-card-slider-wrapper swiper">
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<!-- Item -->
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<h3 class="insiderone-card-slider-item-title">Personnalisez les récompenses et les incitations</h3>
<div class="insiderone-card-slider-item-subtitle">
<p>Personnalisez les récompenses et incitez les clients à renouveler leurs réservations en fonction de leurs préférences et des données relatives à leurs miles en temps réel, et plus encore.</p> </div>
</div>
<!-- Slide Image -->
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<img decoding="async" src="https://insiderone.com/assets/media/2025/10/Image-15.png" alt="">
</div>
</div>
</div>
<div class="swiper-slide">
<!-- Item -->
<div class="insiderone-card-slider-item">
<div class="insiderone-card-slider-item-content">
<h4 class="insiderone-card-slider-item-highlight"></h4>
<h3 class="insiderone-card-slider-item-title">Collectez instantanément des feedbacks précieux</h3>
<div class="insiderone-card-slider-item-subtitle">
<p>Créez des parcours de fidélisation efficaces en collectant des feedbacks exploitables grâce des enquêtes interactives post-voyage sur leurs canaux préférés.</p> </div>
</div>
<!-- Slide Image -->
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<h4 class="insiderone-card-slider-item-highlight"></h4>
<h3 class="insiderone-card-slider-item-title">Boostez la CLTV grâce à l'engagement in-app</h3>
<div class="insiderone-card-slider-item-subtitle">
<p>Inspirez les voyageurs fidèles avec des offres tarifaires exclusives en utilisant l'App Push et les modèles in-app sans dépendre de l'IT.</p> </div>
</div>
<!-- Slide Image -->
<div class="insiderone-card-slider-item-img">
<img decoding="async" src="https://insiderone.com/assets/media/2025/10/Image-2-5.png" alt="">
</div>
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<!-- Arrows -->
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<a href="#" class="insiderone-card-slider-left-arrow"></a>
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<script>jQuery(document).ready(function($) {
if (!$('.homepage-case-study-body-item:nth-child(2)').hasClass('active')) {
$('.homepage-case-study-body-item').addClass('active');
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</script> </div>
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<div class="e-con-inner">
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<section class="homepage-case-study light-theme">
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<div class="inso-container">
<div class="homepage-case-study-main">
<div class="homepage-case-study-head">
<div class="title" data-delay="200">
<h2>Vous êtes en bonne compagnie</h2>
</div>
<div class="description" data-delay="250">
<p><p><span style="font-weight: 400;">Découvrez des résultats concrets : comment les marques les plus connues au monde boostent leur chiffre d’affaires et les performances de leurs emails avec Insider One</span></p></p>
</div>
</div>
<div class="homepage-case-study-body item-count-2" data-delay="400">
<div class="homepage-case-study-body-item active">
<div class="homepage-case-study-body-item-media">
<picture>
<source srcset="https://insiderone.com/assets/media/2025/10/pegasus_plane.png" media="(max-width: 1024px)">
<img decoding="async" src="https://insiderone.com/assets/media/2025/10/pegasus_plane.png" alt="">
</picture>
</div>
<div class="homepage-case-study-body-item-content">
<div class="homepage-case-study-body-item-content-start">
<div class="action">
<a href="https://insiderone.com/case-studies/pegasus/"
target="_self">
<span>Lire le cas client</span>
<i>
<svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 20 20" fill="none">
<path d="M5.83331 14.1667L14.1666 5.83337" stroke="white" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" />
<path d="M5.83331 5.83337H14.1666V14.1667" stroke="white" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" />
</svg>
</i>
</a>
</div>
<div class="info-text">
<span class="number">17x</span>
<span class="text">ROI</span>
</div>
</div>
<div class="homepage-case-study-body-item-content-end">
<div class="customer-logo">
<img decoding="async" src="https://insiderone.com/assets/media/2025/10/pegasus.png" alt="">
</div>
<div class="description">
<p><p>"nsider One a été une plateforme incroyable pour nous. Nous avons constaté une hausse de 17 % du ROAS et de 93 % du taux de conversion. Dans le secteur des compagnies aériennes à bas coût, c’est une performance remarquable."</p></p>
</div>
<div class="subtext">
<span>Digital Acquisition and Growth Marketing Director</span>
</div>
</div>
</div>
</div>
<div class="homepage-case-study-body-item ">
<div class="homepage-case-study-body-item-media">
<picture>
<source srcset="https://insiderone.com/assets/media/2025/10/airbaltic-plane.png" media="(max-width: 1024px)">
<img decoding="async" src="https://insiderone.com/assets/media/2025/10/airbaltic-plane.png" alt="">
</picture>
</div>
<div class="homepage-case-study-body-item-content">
<div class="homepage-case-study-body-item-content-start">
<div class="action">
<a href="https://insiderone.com/case-studies/airbaltic/"
target="_self">
<span>Lire le cas client</span>
<i>
<svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 20 20" fill="none">
<path d="M5.83331 14.1667L14.1666 5.83337" stroke="white" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" />
<path d="M5.83331 5.83337H14.1666V14.1667" stroke="white" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" />
</svg>
</i>
</a>
</div>
<div class="info-text">
<span class="number">72x</span>
<span class="text">ROI en 12 mois</span>
</div>
</div>
<div class="homepage-case-study-body-item-content-end">
<div class="customer-logo">
<img decoding="async" src="https://insiderone.com/assets/media/2025/10/airbaltic.png" alt="">
</div>
<div class="description">
<p><p>"Avec une seule plateforme, nous avons tout ce qu’il faut pour acquérir, activer et fidéliser nos utilisateurs — tout en stimulant nos revenus."</p></p>
</div>
<div class="subtext">
<span>Head of Digital Marketing and Loyalty</span>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</section>
</div>
</div>
</div>
</div>
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<div class="elementor-element elementor-element-62faada elementor-widget elementor-widget-template" data-id="62faada" data-element_type="widget" data-widget_type="template.default">
<div class="elementor-widget-container">
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<p><strong data-start="151" data-end="166">Insider One</strong> est reconnu comme leader dans l’étude <em data-start="205" data-end="295">IDC MarketScape : Worldwide AI-Enabled Marketing Platforms for Enterprise Companies 2025</em> (Plateformes mondiales de marketing basées sur l’IA pour les entreprises)</p> </div>
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IA
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Orchestration de parcours
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Unification des données clients
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Marketing
<span> 3.99/5.0</span>
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Commerce digital
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<span>3.94/5.0</span>
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<p>Insider One reconnu Choix des Clients 2025 de Gartner Peer Insights™ pour les hub de marketing multicanal.</p> </div>
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Capacités des produits
<span>4.9/5.0</span>
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Expérience Vente
<span>4.9/5.0</span>
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Expérience Déploiement
<span>4.8/5.0</span>
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Expérience Support
<span>4.9/5.0</span>
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<p>Insider One reconnu Choix des Clients de Gartner Peer Insights™ pour les moteurs de personnalisation '25'.</p> </div>
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Note globale
<span> 4.8/5.0</span>
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<span> 4.9/5.0</span>
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Expérience Vente
<span> 4.7/5.0</span>
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Recommandation
<span>100/100</span>
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<p>Insider One reconnu Leader du Forrester Wave : Gestion des campagnes cross-canal (plateformes indépendantes)</p> </div>
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Architecture de la plate-forme
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Analyse prédictive
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Apprentissage automatique
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<p>Insider One nommé Leader dans l'IDC MarketScape pour les plateformes mondiales de marketing omnicanal</p> </div>
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Logiciel de personnalisation
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CDP
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