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<p>17 SEP 2025 I 17:00 - 20:00 PM | FAIRMONT HOTEL</p>
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<p>17 SEP 2025 I 17:00 - 20:00 PM | FAIRMONT HOTEL</p>
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<p>Discover battle-tested strategies transforming customer relationships across Indonesia’s financial services sector. </p>
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<p>Discover battle-tested strategies transforming customer relationships across Indonesia’s financial services sector. </p>
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<p><strong>Join Indonesia’s most innovative financial leaders</strong>- from established banks and digital neobanks to insurance providers, fintech platforms, e-wallets, government retirement schemes, cryptocurrency exchanges, and trading platforms - as they reveal how they’re building unbreakable customer loyalty through secure, AI-powered personalization. Walk away with actionable frameworks designed to amplify your thinking, strengthen your execution, and deliver the kind of results that set industry benchmarks.</p>
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<p><strong>Join Indonesia’s most innovative financial leaders</strong>- from established banks and digital neobanks to insurance providers, fintech platforms, e-wallets, government retirement schemes, cryptocurrency exchanges, and trading platforms - as they reveal how they’re building unbreakable customer loyalty through secure, AI-powered personalization. Walk away with actionable frameworks designed to amplify your thinking, strengthen your execution, and deliver the kind of results that set industry benchmarks.</p>
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<p>Days</p>
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<p>Days</p>
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<p>Hours</p>
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<p>Hours</p>
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<p>Minutes</p>
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<p>Minutes</p>
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<p>Seconds</p>
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<p>Seconds</p>
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<h5>Register Now!</h5>
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<h5>Register Now!</h5>
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<p><strong>Join Indonesia’s most innovative financial leaders</strong>- from established banks and digital neobanks to insurance providers, fintech platforms, e-wallets, government retirement schemes, cryptocurrency exchanges, and trading platforms - as they reveal how they’re building unbreakable customer loyalty through secure, AI-powered personalization. Walk away with actionable frameworks designed to amplify your thinking, strengthen your execution, and deliver the kind of results that set industry benchmarks.</p>
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<p><strong>Join Indonesia’s most innovative financial leaders</strong>- from established banks and digital neobanks to insurance providers, fintech platforms, e-wallets, government retirement schemes, cryptocurrency exchanges, and trading platforms - as they reveal how they’re building unbreakable customer loyalty through secure, AI-powered personalization. Walk away with actionable frameworks designed to amplify your thinking, strengthen your execution, and deliver the kind of results that set industry benchmarks.</p>
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<h2>Insider is trusted by 1,500+ global customers and recognized as a 2025 Gartner Peer Insights Customers’ Choice in Banking and Financial Services. We deliver enterprise-grade security and compliance aligned with Indonesia’s most rigorous BFSI standards, including robust local data hosting on AWS Local Zone Jakarta (ap-southeast-3-jkt-1a). Stay fully compliant with OJK and BI regulations while ensuring reliable, low-latency access to your applications.</h2>
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<h2>Insider is trusted by 1,500+ global customers and recognized as a 2025 Gartner Peer Insights Customers’ Choice in Banking and Financial Services. We deliver enterprise-grade security and compliance aligned with Indonesia’s most rigorous BFSI standards, including robust local data hosting on AWS Local Zone Jakarta (ap-southeast-3-jkt-1a). Stay fully compliant with OJK and BI regulations while ensuring reliable, low-latency access to your applications.</h2>
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<h2>Meet Our Speakers</h2>
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<h2>Meet Our Speakers</h2>
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<p>Wahyudi Sudarma</p>
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<p>Wahyudi Sudarma</p>
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<p>Head of Digital Transformation</p>
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<p>Head of Digital Transformation</p>
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<p>Wahyudi Sudarma</p>
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<p>Wahyudi Sudarma</p>
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<p>Head of Digital Transformation</p>
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<p>Head of Digital Transformation</p>
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<p>Caroline Setiabudi</p>
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<p>Caroline Setiabudi</p>
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<p>SVP Digital & Marketing Communications</p>
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<p>SVP Digital & Marketing Communications</p>
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<p>Caroline Setiabudi</p>
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<p>Caroline Setiabudi</p>
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<p>SVP Digital & Marketing Communications</p>
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<p>SVP Digital & Marketing Communications</p>
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<p>Joseph Sudibyo</p>
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<p>Joseph Sudibyo</p>
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<p>Head of Data Analytics</p>
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<p>Head of Data Analytics</p>
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<p>Joseph Sudibyo</p>
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<p>Joseph Sudibyo</p>
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<p>Head of Data Analytics</p>
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<p>Head of Data Analytics</p>
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<p>Daniel Anugrah</p>
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<p>Daniel Anugrah</p>
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<p>Head of Enterprise Business - Indonesia</p>
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<p>Head of Enterprise Business - Indonesia</p>
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<p>Daniel Anugrah</p>
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<p>Daniel Anugrah</p>
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<p>Head of Enterprise Business - Indonesia</p>
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<p>Head of Enterprise Business - Indonesia</p>
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<p>Eka Arora</p>
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<p>Eka Arora</p>
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<p>Indonesia Success Lead</p>
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<p>Indonesia Success Lead</p>
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<p>Eka Arora</p>
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<p>Eka Arora</p>
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<p>Indonesia Success Lead</p>
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<p>Indonesia Success Lead</p>
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<p>Harris Naga Putra</p>
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<p>Harris Naga Putra</p>
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<p>Country Growth Director</p>
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<p>Country Growth Director</p>
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<p>Wahyudi Sudarma</p>
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<p>Wahyudi Sudarma</p>
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<p>Head of Digital Transformation</p>
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<p>Head of Digital Transformation</p>
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<p>Wahyudi Sudarma</p>
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<p>Wahyudi Sudarma</p>
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<p>Head of Digital Transformation</p>
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<p>Head of Digital Transformation</p>
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<p>Caroline Setiabudi</p>
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<p>Caroline Setiabudi</p>
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<p>SVP Digital & Marketing Communications</p>
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<p>SVP Digital & Marketing Communications</p>
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<p>Caroline Setiabudi</p>
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<p>Caroline Setiabudi</p>
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<p>SVP Digital & Marketing Communications</p>
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<p>SVP Digital & Marketing Communications</p>
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<p>Joseph Sudibyo</p>
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<p>Joseph Sudibyo</p>
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<p>Head of Data Analytics</p>
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<p>Head of Data Analytics</p>
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<p>Joseph Sudibyo</p>
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<p>Joseph Sudibyo</p>
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<p>Head of Data Analytics</p>
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<p>Head of Data Analytics</p>
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<p>Daniel Anugrah</p>
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<p>Daniel Anugrah</p>
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<p>Head of Enterprise Business - Indonesia</p>
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<p>Head of Enterprise Business - Indonesia</p>
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<p>Daniel Anugrah</p>
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<p>Daniel Anugrah</p>
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<p>Head of Enterprise Business - Indonesia</p>
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<p>Head of Enterprise Business - Indonesia</p>
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<p>Eka Arora</p>
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<p>Eka Arora</p>
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<p>Indonesia Success Lead</p>
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<p>Indonesia Success Lead</p>
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<p>Eka Arora</p>
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<p>Eka Arora</p>
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<p>Indonesia Success Lead</p>
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<p>Indonesia Success Lead</p>
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<p>Harris Naga Putra</p>
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<p>Harris Naga Putra</p>
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<p>Country Growth Director</p>
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<p>Country Growth Director</p>
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<p>Wahyudi Sudarma</p>
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<p>Wahyudi Sudarma</p>
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<p>Head of Digital Transformation</p>
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<p>Head of Digital Transformation</p>
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<p>Caroline Setiabudi</p>
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<p>Caroline Setiabudi</p>
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<p>SVP Digital & Marketing Communications</p>
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<p>SVP Digital & Marketing Communications</p>
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<p>Joseph Sudibyo</p>
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<p>Joseph Sudibyo</p>
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<p>Head of Data Analytics</p>
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<p>Head of Data Analytics</p>
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<p>Daniel Anugrah</p>
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<p>Daniel Anugrah</p>
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<p>Head of Enterprise Business - Indonesia</p>
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<p>Head of Enterprise Business - Indonesia</p>
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<p>Eka Arora</p>
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<p>Eka Arora</p>
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<p>Indonesia Success Lead</p>
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<p>Indonesia Success Lead</p>
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<p>Harris Naga Putra</p>
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<p>Harris Naga Putra</p>
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<p>Country Growth Director</p>
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<p>Country Growth Director</p>
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<h2>Fairmont Hotel Jakarta</h2>
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<h2>Fairmont Hotel Jakarta</h2>
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<p>Fairmont Jakarta is a premier 5-star destination in Senayan, offering refined luxury, exceptional service, and an ideal setting for distinguished gatherings.</p>
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<p>Fairmont Jakarta is a premier 5-star destination in Senayan, offering refined luxury, exceptional service, and an ideal setting for distinguished gatherings.</p>
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<p>Agenda</p>
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<p>Agenda</p>
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<p>17:00 - 18:00</p>
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<p>17:00 - 18:00</p>
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<p>Executive Networking & Registration</p>
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<p>Executive Networking & Registration</p>
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<p>Meet senior leaders from banking, fintech, and insurance. Share insights, exchange ideas, and spark partnerships that can shape the future of finance.</p>
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<p>Meet senior leaders from banking, fintech, and insurance. Share insights, exchange ideas, and spark partnerships that can shape the future of finance.</p>
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<p>18:00 - 18:05</p>
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<p>18:00 - 18:05</p>
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<p>Opening Remarks & Dinner</p>
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<p>Opening Remarks & Dinner</p>
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<ul><li><p>The state of BFSI in Indonesia & across the globe</p>
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<ul><li><p>The state of BFSI in Indonesia & across the globe</p>
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</li>
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</li>
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<li><p>A curated evening of strategy, innovation, and dinner serve, designed to inspire and connect industry decision-makers</p>
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<li><p>A curated evening of strategy, innovation, and dinner serve, designed to inspire and connect industry decision-makers</p>
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</li>
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</li>
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</ul><p>18:05 - 18:30</p>
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</ul><p>18:05 - 18:30</p>
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<p>Keynote : From Advisor to Architect: Building Indonesia’s Fastest-Growing Digital Bank</p>
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<p>Keynote : From Advisor to Architect: Building Indonesia’s Fastest-Growing Digital Bank</p>
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<ul><li><p>Discover how to architect a future-ready banking and financial services organization that can scale fast without breaking under pressure.</p>
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<ul><li><p>Discover how to architect a future-ready banking and financial services organization that can scale fast without breaking under pressure.</p>
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</li>
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</li>
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<li><p>This keynote unpacks the ideal technology stack, data-driven customer experience strategies, and proven growth hacks that enable BFSI leaders to accelerate market share while maintaining operational excellence.</p>
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<li><p>This keynote unpacks the ideal technology stack, data-driven customer experience strategies, and proven growth hacks that enable BFSI leaders to accelerate market share while maintaining operational excellence.</p>
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</li>
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</li>
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</ul><p>18:30 - 18:45</p>
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</ul><p>18:30 - 18:45</p>
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<p>Fireside chat: Resilient Technology Strategies & CX for Hyper-Growth BFSI</p>
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<p>Fireside chat: Resilient Technology Strategies & CX for Hyper-Growth BFSI</p>
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<ul><li><p>Discover how to architect a future-ready banking and financial services organization that can scale fast without breaking under pressure.</p>
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<ul><li><p>Discover how to architect a future-ready banking and financial services organization that can scale fast without breaking under pressure.</p>
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</li>
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<li><p>This keynote unpacks the ideal technology stack, data-driven customer experience strategies, and proven growth hacks that enable BFSI leaders to accelerate market share while maintaining operational excellence.</p>
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<li><p>This keynote unpacks the ideal technology stack, data-driven customer experience strategies, and proven growth hacks that enable BFSI leaders to accelerate market share while maintaining operational excellence.</p>
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</li>
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</li>
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</ul><p>18:45 - 19:30 PM</p>
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</ul><p>18:45 - 19:30 PM</p>
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<p>Panel Discussion: Innovation in Action: AI, CDxP, and CX in BFSI</p>
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<p>Panel Discussion: Innovation in Action: AI, CDxP, and CX in BFSI</p>
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<ul><li>A deep dive into practical applications of AI, customer data platforms, and business messaging to increase and deliver measurable growth.</li>
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<ul><li>A deep dive into practical applications of AI, customer data platforms, and business messaging to increase and deliver measurable growth.</li>
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<li>Featuring regulators, industry leaders, and technology partners.</li>
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<li>Featuring regulators, industry leaders, and technology partners.</li>
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</ul><p>19:30 - 20:00</p>
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</ul><p>19:30 - 20:00</p>
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<p>Closing Networking & Lucky Draw</p>
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<p>Closing Networking & Lucky Draw</p>
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<p>Network over a delightful dinner</p>
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<p>Network over a delightful dinner</p>
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<h2>What is Growth Hacks Series?</h2>
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<h2>What is Growth Hacks Series?</h2>
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<p>A premium event for marketing and business leaders to unlock next-level growth. Each edition dives into a powerful theme with proven strategies, bold ideas, and real success stories from top industry minds.</p>
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<p>A premium event for marketing and business leaders to unlock next-level growth. Each edition dives into a powerful theme with proven strategies, bold ideas, and real success stories from top industry minds.</p>
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<h4>Learn</h4>
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<h4>Learn</h4>
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<p>from top industry experts who reveal their proven tactics for scaling businesses.</p>
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<p>from top industry experts who reveal their proven tactics for scaling businesses.</p>
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<h4>Discover</h4>
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<h4>Discover</h4>
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<p>innovative strategies and tools that can drive your next big leap in growth.</p>
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<p>innovative strategies and tools that can drive your next big leap in growth.</p>
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<h4>Connect</h4>
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<h4>Connect</h4>
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<p>with like-minded professionals and build valuable relationships to elevate your business.</p>
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<p>with like-minded professionals and build valuable relationships to elevate your business.</p>
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<p>By Invitation Only: The Elite BFSI Leadership Roundtable</p>
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<p>By Invitation Only: The Elite BFSI Leadership Roundtable</p>
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<p>A private roundtable for visionary leaders redefining banking, finance, and insurance. Connect with top executives to share strategies on AI engagement, secure personalization, compliance, and loyalty innovation.</p>
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<p>A private roundtable for visionary leaders redefining banking, finance, and insurance. Connect with top executives to share strategies on AI engagement, secure personalization, compliance, and loyalty innovation.</p>
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<p>Exclusively Curated for BFSI Visionaries</p>
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<p>Exclusively Curated for BFSI Visionaries</p>
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<ul><li><p><strong>Visionary BFSI Leaders</strong>: Setting the direction for banking, finance, and insurance in the AI era.</p>
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<ul><li><p><strong>Visionary BFSI Leaders</strong>: Setting the direction for banking, finance, and insurance in the AI era.</p>
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</li>
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</li>
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<li><p><strong>Decision-Makers</strong>: Driving transformation through data, compliance, and customer trust.</p>
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<li><p><strong>Decision-Makers</strong>: Driving transformation through data, compliance, and customer trust.</p>
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</li>
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</li>
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<li><p><strong>Growth Drivers</strong>: Seeking proven strategies to scale customer engagement and loyalty.</p>
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<li><p><strong>Growth Drivers</strong>: Seeking proven strategies to scale customer engagement and loyalty.</p>
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</li>
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</li>
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<li><p><strong>Influencers of Change</strong>: Ready to shape the next chapter of BFSI innovation.</p>
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<li><p><strong>Influencers of Change</strong>: Ready to shape the next chapter of BFSI innovation.</p>
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</li>
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</li>
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</ul><h2>#1 AI-native Omnichannel Experience and Customer Engagement Platform</h2>
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</ul><h2>#1 AI-native Omnichannel Experience and Customer Engagement Platform</h2>
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<p>Insider connects data across channels, predicts future behavior with AI,
and individualizes experiences from a single platform with the fastest time to value.</p>
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<p>Insider connects data across channels, predicts future behavior with AI,
and individualizes experiences from a single platform with the fastest time to value.</p>
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<p>©2026 Powered by Insider. All rights reserved.</p>
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<p>©2026 Powered by Insider. All rights reserved.</p>
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