MAXAROMA achieves $2.3M incremental revenue with Insider's personalization solutions
2026-03-06 00:24 Diff

Boost ROI and incremental revenue using AI-powered InStory across website and mobile channels

MAXAROMA encountered challenges due to its small team size and the requirement for a low-dev, quick ROI solution. The company sought a visual storytelling tool to effectively promote products and highlight their social activities on Instagram and YouTube podcasts. Personalizing the customer experience was a critical goal, alongside improving onsite engagement, increasing time spent on the site, and enhancing product discovery. MAXAROMA also aimed to educate customers in visually appealing ways, showcase product collaborations, and build brand awareness through compelling storytelling—all within a resource-efficient framework that could be swiftly implemented.

MAXAROMA implemented Insider’s InStory solution on its website and mobile channels to enhance customer experience and achieve its goals. InStory uses AI-powered recommendations and fullscreen visuals to help shoppers quickly discover personalized products, boosting onsite engagement and time spent on the site. It also allowed MAXAROMA to use visual storytelling to promote products and highlight social activities on Instagram and YouTube podcasts. By adopting InStory, MAXAROMA personalized the customer journey, educated shoppers, showcased collaborations, built brand awareness, and optimized resources, leading to a swift return on investment.

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