0 added
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Original
2026-01-01
Modified
2026-03-06
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<h2>Why settle for Salesforce when you can choose Insider?</h2>
1
<h2>Why settle for Salesforce when you can choose Insider?</h2>
2
<p>Discover why 1,200+ brands have already switched to Insider to accelerate growth, and increase productivity. Users rate Insider higher than Salesforce where it matters most:</p>
2
<p>Discover why 1,200+ brands have already switched to Insider to accelerate growth, and increase productivity. Users rate Insider higher than Salesforce where it matters most:</p>
3
<ul><li><strong>99%</strong>of users ranked us #1 for fastest integration</li>
3
<ul><li><strong>99%</strong>of users ranked us #1 for fastest integration</li>
4
<li><strong>98%</strong>of users voted our customer support as the best</li>
4
<li><strong>98%</strong>of users voted our customer support as the best</li>
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<li><strong>98%</strong>of users believe in our visionary product roadmap</li>
5
<li><strong>98%</strong>of users believe in our visionary product roadmap</li>
6
</ul><p>Discover why 1,200+ brands have already switched to Insider to accelerate growth, and increase productivity. Users rate Insider higher than Salesforce where it matters most:</p>
6
</ul><p>Discover why 1,200+ brands have already switched to Insider to accelerate growth, and increase productivity. Users rate Insider higher than Salesforce where it matters most:</p>
7
<ul><li><strong>99%</strong>of users ranked us #1 for fastest integration</li>
7
<ul><li><strong>99%</strong>of users ranked us #1 for fastest integration</li>
8
<li><strong>98%</strong>of users voted our customer support as the best</li>
8
<li><strong>98%</strong>of users voted our customer support as the best</li>
9
<li><strong>98%</strong>of users believe in our visionary product roadmap</li>
9
<li><strong>98%</strong>of users believe in our visionary product roadmap</li>
10
</ul><h2>Insider by the numbers. Our platform offers unrivaled scalability and extensibility to deliver value quickly and continuously.</h2>
10
</ul><h2>Insider by the numbers. Our platform offers unrivaled scalability and extensibility to deliver value quickly and continuously.</h2>
11
<p>Integrations and connectors available</p>
11
<p>Integrations and connectors available</p>
12
<p>Average time to complete migration</p>
12
<p>Average time to complete migration</p>
13
<p>Based on 1,000+ independent reviews, users rate Insider as the #1 choice, outranking Salesforce and every other vendor. Teams find Insider easier to set up, use, and do business with.</p>
13
<p>Based on 1,000+ independent reviews, users rate Insider as the #1 choice, outranking Salesforce and every other vendor. Teams find Insider easier to set up, use, and do business with.</p>
14
<p>Has the product been a good partner in doing business?</p>
14
<p>Has the product been a good partner in doing business?</p>
15
<p>Product Direction (% positive)</p>
15
<p>Product Direction (% positive)</p>
16
<p>Source: G2 Comparison of Insider vs Salesforce Marketing Cloud as of October 2024</p>
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<p>Source: G2 Comparison of Insider vs Salesforce Marketing Cloud as of October 2024</p>
17
<p>Based on 1,000+ independent reviews, users rate Insider as the #1 choice, outranking Salesforce and every other vendor. Teams find Insider easier to set up, use, and do business with.</p>
17
<p>Based on 1,000+ independent reviews, users rate Insider as the #1 choice, outranking Salesforce and every other vendor. Teams find Insider easier to set up, use, and do business with.</p>
18
<p>Supported integrations with zero hidden costs</p>
18
<p>Supported integrations with zero hidden costs</p>
19
<p>Advanced targeting and segmentation capabilities backed by AI</p>
19
<p>Advanced targeting and segmentation capabilities backed by AI</p>
20
<p>Cross-channel journey orchestration</p>
20
<p>Cross-channel journey orchestration</p>
21
<p>Customer Support Availability</p>
21
<p>Customer Support Availability</p>
22
<p>Implementation is complex, and costs tend to exceed the initial scope.</p>
22
<p>Implementation is complex, and costs tend to exceed the initial scope.</p>
23
<p>Outdated targeting misses unidentified users, leading to lost opportunities and lower engagement.</p>
23
<p>Outdated targeting misses unidentified users, leading to lost opportunities and lower engagement.</p>
24
<p>An outdated, hard-to-use interface with a limited journey builder and dynamic content that requires coding, creates a major user hurdle.</p>
24
<p>An outdated, hard-to-use interface with a limited journey builder and dynamic content that requires coding, creates a major user hurdle.</p>
25
<p>Additional customer support costs and slow support time delay mission-critical campaigns.</p>
25
<p>Additional customer support costs and slow support time delay mission-critical campaigns.</p>
26
<p>Functions within Salesforce Marketing Cloud don’t work well together due to the platform being a conglomerate of acquisitions sitting on varying code bases.</p>
26
<p>Functions within Salesforce Marketing Cloud don’t work well together due to the platform being a conglomerate of acquisitions sitting on varying code bases.</p>
27
<p>Simple and clear pricing strategy, with no hidden costs for support or integration-all are included.</p>
27
<p>Simple and clear pricing strategy, with no hidden costs for support or integration-all are included.</p>
28
<p>Cover all visitors, including anonymous ones, to target and engage every user for better conversions.</p>
28
<p>Cover all visitors, including anonymous ones, to target and engage every user for better conversions.</p>
29
<p>10+ channel coverage, including in-app and on-site, with real-time triggers, price drops, and back-in-stock options.</p>
29
<p>10+ channel coverage, including in-app and on-site, with real-time triggers, price drops, and back-in-stock options.</p>
30
<p>Support is available 24/7/365 via local experts, dedicated account management, self-guided academy, and ticketing.</p>
30
<p>Support is available 24/7/365 via local experts, dedicated account management, self-guided academy, and ticketing.</p>
31
<p>Natively built platform developed by in-house teams. A leader, according to Forrester, G2, Gartner, and IDC. Helping 1,000+ enterprise brands in 26 countries.</p>
31
<p>Natively built platform developed by in-house teams. A leader, according to Forrester, G2, Gartner, and IDC. Helping 1,000+ enterprise brands in 26 countries.</p>
32
<h2>G2 Ratings</h2>
32
<h2>G2 Ratings</h2>
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<p>Based on 1,000+ independent reviews, users rate Insider as the #1 choice, outranking Salesforce and every other vendor. Teams find Insider easier to set up, use, and do business with.</p>
33
<p>Based on 1,000+ independent reviews, users rate Insider as the #1 choice, outranking Salesforce and every other vendor. Teams find Insider easier to set up, use, and do business with.</p>
34
<h2>Meets Requirements</h2>
34
<h2>Meets Requirements</h2>
35
<h2>Salesforce</h2>
35
<h2>Salesforce</h2>
36
<p>Source: G2 Comparison of Insider vs Salesforce Marketing Cloud as of October 2024</p>
36
<p>Source: G2 Comparison of Insider vs Salesforce Marketing Cloud as of October 2024</p>
37
<h2>Ease of Use</h2>
37
<h2>Ease of Use</h2>
38
<h2>Insider</h2>
38
<h2>Insider</h2>
39
<h2>Salesforce</h2>
39
<h2>Salesforce</h2>
40
<p>Source: G2 Comparison of Insider vs Salesforce Marketing Cloud as of October 2024</p>
40
<p>Source: G2 Comparison of Insider vs Salesforce Marketing Cloud as of October 2024</p>
41
<h2>Ease of Setup</h2>
41
<h2>Ease of Setup</h2>
42
<h2>Insider</h2>
42
<h2>Insider</h2>
43
<h2>Salesforce</h2>
43
<h2>Salesforce</h2>
44
<p>Source: G2 Comparison of Insider vs Salesforce Marketing Cloud as of October 2024</p>
44
<p>Source: G2 Comparison of Insider vs Salesforce Marketing Cloud as of October 2024</p>
45
<h2>Ease of Admin</h2>
45
<h2>Ease of Admin</h2>
46
<h2>Insider</h2>
46
<h2>Insider</h2>
47
<h2>Salesforce</h2>
47
<h2>Salesforce</h2>
48
<p>Source: G2 Comparison of Insider vs Salesforce Marketing Cloud as of October 2024</p>
48
<p>Source: G2 Comparison of Insider vs Salesforce Marketing Cloud as of October 2024</p>
49
<h2>Quality of Support</h2>
49
<h2>Quality of Support</h2>
50
<h2>Insider</h2>
50
<h2>Insider</h2>
51
<h2>Salesforce</h2>
51
<h2>Salesforce</h2>
52
<p>Source: G2 Comparison of Insider vs Salesforce Marketing Cloud as of October 2024</p>
52
<p>Source: G2 Comparison of Insider vs Salesforce Marketing Cloud as of October 2024</p>
53
<h2>Has the product been a good partner in doing business?</h2>
53
<h2>Has the product been a good partner in doing business?</h2>
54
<h2>Insider</h2>
54
<h2>Insider</h2>
55
<h2>Salesforce</h2>
55
<h2>Salesforce</h2>
56
<p>Source: G2 Comparison of Insider vs Salesforce Marketing Cloud as of October 2024</p>
56
<p>Source: G2 Comparison of Insider vs Salesforce Marketing Cloud as of October 2024</p>
57
<h2>Product Direction (% positive)</h2>
57
<h2>Product Direction (% positive)</h2>
58
<h2>Insider</h2>
58
<h2>Insider</h2>
59
<h2>Salesforce</h2>
59
<h2>Salesforce</h2>
60
<p>Source: G2 Comparison of Insider vs Salesforce Marketing Cloud as of October 2024</p>
60
<p>Source: G2 Comparison of Insider vs Salesforce Marketing Cloud as of October 2024</p>
61
<h2>Features</h2>
61
<h2>Features</h2>
62
<h2>Supported integrations with zero hidden costs</h2>
62
<h2>Supported integrations with zero hidden costs</h2>
63
<h2>Insider</h2>
63
<h2>Insider</h2>
64
<p>Simple and clear pricing strategy, with no hidden costs for support or integration-all are included.</p>
64
<p>Simple and clear pricing strategy, with no hidden costs for support or integration-all are included.</p>
65
<h2>Salesforce</h2>
65
<h2>Salesforce</h2>
66
<p>Implementation is complex, and costs tend to exceed the initial scope.</p>
66
<p>Implementation is complex, and costs tend to exceed the initial scope.</p>
67
<h2>Advanced targeting and segmentation capabilities backed by AI</h2>
67
<h2>Advanced targeting and segmentation capabilities backed by AI</h2>
68
<h2>Insider</h2>
68
<h2>Insider</h2>
69
<p>Cover all visitors, including anonymous ones, to target and engage every user for better conversions.</p>
69
<p>Cover all visitors, including anonymous ones, to target and engage every user for better conversions.</p>
70
<h2>Salesforce</h2>
70
<h2>Salesforce</h2>
71
<p>Outdated targeting misses unidentified users, leading to lost opportunities and lower engagement.</p>
71
<p>Outdated targeting misses unidentified users, leading to lost opportunities and lower engagement.</p>
72
<h2>Cross-channel journey orchestration</h2>
72
<h2>Cross-channel journey orchestration</h2>
73
<h2>Insider</h2>
73
<h2>Insider</h2>
74
<p>10+ channel coverage, including in-app and on-site, with real-time triggers, price drops, and back-in-stock options.</p>
74
<p>10+ channel coverage, including in-app and on-site, with real-time triggers, price drops, and back-in-stock options.</p>
75
<h2>Salesforce</h2>
75
<h2>Salesforce</h2>
76
<p>An outdated, hard-to-use interface with a limited journey builder and dynamic content that requires coding, creates a major user hurdle.</p>
76
<p>An outdated, hard-to-use interface with a limited journey builder and dynamic content that requires coding, creates a major user hurdle.</p>
77
<h2>Customer Support Availability</h2>
77
<h2>Customer Support Availability</h2>
78
<h2>Insider</h2>
78
<h2>Insider</h2>
79
<p>Support is available 24/7/365 via local experts, dedicated account management, self-guided academy, and ticketing.</p>
79
<p>Support is available 24/7/365 via local experts, dedicated account management, self-guided academy, and ticketing.</p>
80
<h2>Salesforce</h2>
80
<h2>Salesforce</h2>
81
<p>Additional customer support costs and slow support time delay mission-critical campaigns.</p>
81
<p>Additional customer support costs and slow support time delay mission-critical campaigns.</p>
82
<h2>Natively built platform</h2>
82
<h2>Natively built platform</h2>
83
<h2>Insider</h2>
83
<h2>Insider</h2>
84
<p>Natively built platform developed by in-house teams. A leader, according to Forrester, G2, Gartner, and IDC. Helping 1,000+ enterprise brands in 26 countries.</p>
84
<p>Natively built platform developed by in-house teams. A leader, according to Forrester, G2, Gartner, and IDC. Helping 1,000+ enterprise brands in 26 countries.</p>
85
<h2>Salesforce</h2>
85
<h2>Salesforce</h2>
86
<p>Functions within Salesforce Marketing Cloud don’t work well together due to the platform being a conglomerate of acquisitions sitting on varying code bases.</p>
86
<p>Functions within Salesforce Marketing Cloud don’t work well together due to the platform being a conglomerate of acquisitions sitting on varying code bases.</p>
87
<h2>Ditch Salesforce and find out what you’re missing.</h2>
87
<h2>Ditch Salesforce and find out what you’re missing.</h2>
88
<h2>Why customers recommend Insider</h2>
88
<h2>Why customers recommend Insider</h2>
89
<p>“Insider’s capabilities are amazing. We needed a solution that would help us deliver personalization at scale to boost engagement and drive conversions - Insider had just the right set of tools.”</p>
89
<p>“Insider’s capabilities are amazing. We needed a solution that would help us deliver personalization at scale to boost engagement and drive conversions - Insider had just the right set of tools.”</p>
90
<p>Senior Ecommerce Manager<strong>at Adidas</strong></p>
90
<p>Senior Ecommerce Manager<strong>at Adidas</strong></p>
91
<p>Increase in average order value</p>
91
<p>Increase in average order value</p>
92
<p>Increase in conversion rate</p>
92
<p>Increase in conversion rate</p>
93
<p>Uplift in Conversion Rate</p>
93
<p>Uplift in Conversion Rate</p>
94
<p>“Insider has become so much more than a technology partner for us. They own our growth targets like their own and always share best practices and industry know-how”</p>
94
<p>“Insider has become so much more than a technology partner for us. They own our growth targets like their own and always share best practices and industry know-how”</p>
95
<p>Group Head of Digital Marketing and Ecommerce<strong>at Vodafone</strong></p>
95
<p>Group Head of Digital Marketing and Ecommerce<strong>at Vodafone</strong></p>
96
<p>Return on investment in 12 weeks</p>
96
<p>Return on investment in 12 weeks</p>
97
<p>Increase in average revenue per user</p>
97
<p>Increase in average revenue per user</p>
98
<p>Uplift in lead generation across channels</p>
98
<p>Uplift in lead generation across channels</p>
99
<p>“No one should think twice about choosing Insider. The Insider team is always available, and always helping us optimize our customer experience.”</p>
99
<p>“No one should think twice about choosing Insider. The Insider team is always available, and always helping us optimize our customer experience.”</p>
100
<p>Ecommerce Lead<strong>at MAC Cosmetics</strong></p>
100
<p>Ecommerce Lead<strong>at MAC Cosmetics</strong></p>
101
<p>Increase in average order value</p>
101
<p>Increase in average order value</p>
102
<p>Uplift in conversion rate</p>
102
<p>Uplift in conversion rate</p>
103
<p>“We couldn’t believe how quick [it] was to set up and the results have ben incredible. Insider enabled us to build relevant campaigns across nearly 30 different customer segments.”</p>
103
<p>“We couldn’t believe how quick [it] was to set up and the results have ben incredible. Insider enabled us to build relevant campaigns across nearly 30 different customer segments.”</p>
104
<p>Ecommerce Director<strong>at Slazenger</strong></p>
104
<p>Ecommerce Director<strong>at Slazenger</strong></p>
105
<p>Return on investment in 8 weeks</p>
105
<p>Return on investment in 8 weeks</p>
106
<p>Uplift in customer acquisition</p>
106
<p>Uplift in customer acquisition</p>
107
<h2>Salesforce lacks native channel support</h2>
107
<h2>Salesforce lacks native channel support</h2>
108
<p>Salesforce Marketing Cloud lacks native support for key channels like WhatsApp and SMS, requiring users to rely on third-party integrations that complicate operations and delay campaigns.</p>
108
<p>Salesforce Marketing Cloud lacks native support for key channels like WhatsApp and SMS, requiring users to rely on third-party integrations that complicate operations and delay campaigns.</p>
109
<h2>Salesforce: data without action</h2>
109
<h2>Salesforce: data without action</h2>
110
<p>Salesforce may be a powerful CRM, but it lacks an integrated action layer for real-time marketing when connected to Salesforce Marketing Cloud. Insider combines customer data with real-time actions, delivering personalized experiences that drive better results.</p>
110
<p>Salesforce may be a powerful CRM, but it lacks an integrated action layer for real-time marketing when connected to Salesforce Marketing Cloud. Insider combines customer data with real-time actions, delivering personalized experiences that drive better results.</p>
111
<h2>Poor customer support with Salesforce</h2>
111
<h2>Poor customer support with Salesforce</h2>
112
<p>Salesforce receives criticism for its slow and unresponsive customer support, leaving users waiting for critical issue resolution. This lack of timely assistance can disrupt marketing operations and create frustration for businesses relying on the platform for mission-critical campaigns.</p>
112
<p>Salesforce receives criticism for its slow and unresponsive customer support, leaving users waiting for critical issue resolution. This lack of timely assistance can disrupt marketing operations and create frustration for businesses relying on the platform for mission-critical campaigns.</p>
113
<h2>Outdated and clunky UI and UX on Salesforce</h2>
113
<h2>Outdated and clunky UI and UX on Salesforce</h2>
114
<p>Users cite Salesforce Marketing Cloud’s UX/UI as overly complex and unintuitive, with a steep learning curve that hinders campaign execution. This slows workflows, requires extensive training, and delays both basic and advanced tasks.</p>
114
<p>Users cite Salesforce Marketing Cloud’s UX/UI as overly complex and unintuitive, with a steep learning curve that hinders campaign execution. This slows workflows, requires extensive training, and delays both basic and advanced tasks.</p>
115
<p>“32X ROI. From integration and implementation to execution, we’ve been impressed with every aspect of Insider.”</p>
115
<p>“32X ROI. From integration and implementation to execution, we’ve been impressed with every aspect of Insider.”</p>
116
<p>Verified G2 User</p>
116
<p>Verified G2 User</p>
117
<p>Enterprise (>1000 emp.)</p>
117
<p>Enterprise (>1000 emp.)</p>
118
<p>“One of the worst platforms I have ever encountered. Terrible user experience. Integration is complicated and breaks easily.”</p>
118
<p>“One of the worst platforms I have ever encountered. Terrible user experience. Integration is complicated and breaks easily.”</p>
119
<p>Verified G2 User</p>
119
<p>Verified G2 User</p>
120
<p>Enterprise (>1000 emp.)</p>
120
<p>Enterprise (>1000 emp.)</p>
121
<p>“We were surprised by how fast and easy the integration process was. Insider’s team was helpful throughout the process and left no question [unanswered].</p>
121
<p>“We were surprised by how fast and easy the integration process was. Insider’s team was helpful throughout the process and left no question [unanswered].</p>
122
<p>Verified G2 User</p>
122
<p>Verified G2 User</p>
123
<p>Enterprise (>1000 emp.)</p>
123
<p>Enterprise (>1000 emp.)</p>
124
<p>“It feels like it is purposefully over-complicated. Instead of being helpful…you’re left to flounder around trying to figure out how to do things.”</p>
124
<p>“It feels like it is purposefully over-complicated. Instead of being helpful…you’re left to flounder around trying to figure out how to do things.”</p>
125
<p>Verified G2 User</p>
125
<p>Verified G2 User</p>
126
<p>Enterprise (>1000 emp.)</p>
126
<p>Enterprise (>1000 emp.)</p>
127
<p>“The most comprehensive platform I’ve ever used. We were impressed by how easy to use it is.”</p>
127
<p>“The most comprehensive platform I’ve ever used. We were impressed by how easy to use it is.”</p>
128
<p>Verified G2 User</p>
128
<p>Verified G2 User</p>
129
<p>Enterprise (>1000 emp.)</p>
129
<p>Enterprise (>1000 emp.)</p>
130
<p>“One of the worst platforms I have ever encountered. Terrible user experience. Integration is complicated and breaks easily.”</p>
130
<p>“One of the worst platforms I have ever encountered. Terrible user experience. Integration is complicated and breaks easily.”</p>
131
<p>Verified G2 User</p>
131
<p>Verified G2 User</p>
132
<p>Enterprise (>1000 emp.)</p>
132
<p>Enterprise (>1000 emp.)</p>
133
<p>“Great product and excellent service. They are the best partner.”</p>
133
<p>“Great product and excellent service. They are the best partner.”</p>
134
<p>Verified G2 User</p>
134
<p>Verified G2 User</p>
135
<p>Enterprise (>1000 emp.)</p>
135
<p>Enterprise (>1000 emp.)</p>
136
<p>“Customer service and technical support are a nightmare.”</p>
136
<p>“Customer service and technical support are a nightmare.”</p>
137
<p>Verified G2 User</p>
137
<p>Verified G2 User</p>
138
<p>Enterprise (>1000 emp.)</p>
138
<p>Enterprise (>1000 emp.)</p>
139
<h2>Why customers recommend Insider</h2>
139
<h2>Why customers recommend Insider</h2>
140
<p>“Insider’s capabilities are amazing. We needed a solution that would help us deliver personalization at scale to boost engagement and drive conversions - Insider had just the right set of tools.”</p>
140
<p>“Insider’s capabilities are amazing. We needed a solution that would help us deliver personalization at scale to boost engagement and drive conversions - Insider had just the right set of tools.”</p>
141
<p>Senior Ecommerce Manager<strong>at Adidas</strong></p>
141
<p>Senior Ecommerce Manager<strong>at Adidas</strong></p>
142
<p>Increase in average order value</p>
142
<p>Increase in average order value</p>
143
<p>Increase in conversion rate</p>
143
<p>Increase in conversion rate</p>
144
<p>Uplift in Conversion Rate</p>
144
<p>Uplift in Conversion Rate</p>
145
<h2>Why customers recommend Insider</h2>
145
<h2>Why customers recommend Insider</h2>
146
<p>“Insider has become so much more than a technology partner for us. They own our growth targets like their own and always share best practices and industry know-how”</p>
146
<p>“Insider has become so much more than a technology partner for us. They own our growth targets like their own and always share best practices and industry know-how”</p>
147
<p>Group Head of Digital Marketingand Ecommerce<strong>at Vodafone</strong></p>
147
<p>Group Head of Digital Marketingand Ecommerce<strong>at Vodafone</strong></p>
148
<p>Return on investment in 12 weeks</p>
148
<p>Return on investment in 12 weeks</p>
149
<p>Increase in average revenue per user</p>
149
<p>Increase in average revenue per user</p>
150
<p>Uplift in lead generation across channels</p>
150
<p>Uplift in lead generation across channels</p>
151
<h2>Why customers recommend Insider</h2>
151
<h2>Why customers recommend Insider</h2>
152
<p>“No one should think twice about choosing Insider. The Insider team is always available, and always helping us optimize our customer experience.”</p>
152
<p>“No one should think twice about choosing Insider. The Insider team is always available, and always helping us optimize our customer experience.”</p>
153
<p>Ecommerce Lead<strong>at MAC Cosmetics</strong></p>
153
<p>Ecommerce Lead<strong>at MAC Cosmetics</strong></p>
154
<p>Increase in average order value</p>
154
<p>Increase in average order value</p>
155
<p>Uplift in conversion rate</p>
155
<p>Uplift in conversion rate</p>
156
<h2>Why customers recommend Insider</h2>
156
<h2>Why customers recommend Insider</h2>
157
<p>“We couldn’t believe how quick [it] was to set up and the results have ben incredible. Insider enabled us to build relevant campaigns across nearly 30 different customer segments.”</p>
157
<p>“We couldn’t believe how quick [it] was to set up and the results have ben incredible. Insider enabled us to build relevant campaigns across nearly 30 different customer segments.”</p>
158
<p>Ecommerce Director<strong>at Slazenger</strong></p>
158
<p>Ecommerce Director<strong>at Slazenger</strong></p>
159
<p>Return on investment in 8 weeks</p>
159
<p>Return on investment in 8 weeks</p>
160
<p>Uplift in customer acquisition</p>
160
<p>Uplift in customer acquisition</p>
161
<h2>The most advanced and extensive mobile capabilities</h2>
161
<h2>The most advanced and extensive mobile capabilities</h2>
162
<h2>Salesforce lacks native channel support</h2>
162
<h2>Salesforce lacks native channel support</h2>
163
<p>Salesforce Marketing Cloud lacks native support for key channels like WhatsApp and SMS, requiring users to rely on third-party integrations that complicate operations and delay campaigns.</p>
163
<p>Salesforce Marketing Cloud lacks native support for key channels like WhatsApp and SMS, requiring users to rely on third-party integrations that complicate operations and delay campaigns.</p>
164
<h2>Salesforce: data without action</h2>
164
<h2>Salesforce: data without action</h2>
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<p>Salesforce may be a powerful CRM, but it lacks an integrated action layer for real-time marketing when connected to Salesforce Marketing Cloud. Insider combines customer data with real-time actions, delivering personalized experiences that drive better results.</p>
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<p>Salesforce may be a powerful CRM, but it lacks an integrated action layer for real-time marketing when connected to Salesforce Marketing Cloud. Insider combines customer data with real-time actions, delivering personalized experiences that drive better results.</p>
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<h2>Poor customer support with Salesforce</h2>
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<h2>Poor customer support with Salesforce</h2>
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<p>Salesforce receives criticism for its slow and unresponsive customer support, leaving users waiting for critical issue resolution. This lack of timely assistance can disrupt marketing operations and create frustration for businesses relying on the platform for mission-critical campaigns.</p>
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<p>Salesforce receives criticism for its slow and unresponsive customer support, leaving users waiting for critical issue resolution. This lack of timely assistance can disrupt marketing operations and create frustration for businesses relying on the platform for mission-critical campaigns.</p>
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<h2>Outdated and clunky UI and UX on Salesforce</h2>
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<h2>Outdated and clunky UI and UX on Salesforce</h2>
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<p>Users cite Salesforce Marketing Cloud’s UX/UI as overly complex and unintuitive, with a steep learning curve that hinders campaign execution. This slows workflows, requires extensive training, and delays both basic and advanced tasks.</p>
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<p>Users cite Salesforce Marketing Cloud’s UX/UI as overly complex and unintuitive, with a steep learning curve that hinders campaign execution. This slows workflows, requires extensive training, and delays both basic and advanced tasks.</p>
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<p>“One of the<strong>worst platforms</strong>I have ever encountered. Terrible user experience. Integration is complicated and breaks easily.”</p>
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<p>“One of the<strong>worst platforms</strong>I have ever encountered. Terrible user experience. Integration is complicated and breaks easily.”</p>
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<p>“<strong>32X ROI.</strong>From integration and implementation to execution, we’ve been impressed with every aspect of Insider.”</p>
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<p>“<strong>32X ROI.</strong>From integration and implementation to execution, we’ve been impressed with every aspect of Insider.”</p>
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<p>‘’It feels like it is purposefully over-complicated. Instead of being helpful…you’re left to flounder around trying to figure out how to do things.’’</p>
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<p>‘’It feels like it is purposefully over-complicated. Instead of being helpful…you’re left to flounder around trying to figure out how to do things.’’</p>
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<p>‘’We were surprised by how fast and easy the integration process was. Insider’s team was helpful throughout the process and left no question [unanswered].’’</p>
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<p>‘’We were surprised by how fast and easy the integration process was. Insider’s team was helpful throughout the process and left no question [unanswered].’’</p>
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<p>“One of the worst platforms I have ever encountered. Terrible user experience. Integration is complicated and breaks easily.’’</p>
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<p>“One of the worst platforms I have ever encountered. Terrible user experience. Integration is complicated and breaks easily.’’</p>
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<p>‘’The most comprehensive platform I’ve ever used. We were impressed by how easy to use it is.’’</p>
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<p>‘’The most comprehensive platform I’ve ever used. We were impressed by how easy to use it is.’’</p>
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<p>“Customer service and technical support are a nightmare..”</p>
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<p>“Customer service and technical support are a nightmare..”</p>
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<p>‘’Great product and excellent service. They are the best partner.”</p>
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<p>‘’Great product and excellent service. They are the best partner.”</p>
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<h2>Ready to see what you could achieve with Insider?</h2>
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<h2>Ready to see what you could achieve with Insider?</h2>
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<p>Explore how Insider can help you accelerate growth, increase productivity, and transform customer relationships.</p>
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<p>Explore how Insider can help you accelerate growth, increase productivity, and transform customer relationships.</p>
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<p>Leave your details below and one of our industry experts will be in touch within 24 hours.</p>
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<p>Leave your details below and one of our industry experts will be in touch within 24 hours.</p>
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<h2>Frequently asked questions</h2>
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<h2>Frequently asked questions</h2>
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<p><b>Insider</b>is a leading alternative to Salesforce Marketing Cloud, offering a<b>faster time to market</b>, more intuitive UI, and a comprehensive suite of<b>AI-powered personalization</b>tools. Brands switching from<b>Salesforce Marketing Cloud competitors</b>to Insider benefit from seamless migration,<b>zero downtime</b>, and improved results across key metrics like conversion rates and engagement.</p>
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<p><b>Insider</b>is a leading alternative to Salesforce Marketing Cloud, offering a<b>faster time to market</b>, more intuitive UI, and a comprehensive suite of<b>AI-powered personalization</b>tools. Brands switching from<b>Salesforce Marketing Cloud competitors</b>to Insider benefit from seamless migration,<b>zero downtime</b>, and improved results across key metrics like conversion rates and engagement.</p>
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<p>Insider stands out compared to<b>Salesforce Marketing Cloud alternatives</b>by offering<b>real-time personalization</b>capabilities across multiple channels, including web, mobile, app, and<b>WhatsApp Commerce</b>. While<b>Salesforce Marketing Cloud</b>offers journey orchestration, Insider’s<b>AI-driven recommendations</b>and easy-to-use<b>Architect</b>feature enable marketers to create hyper-personalized customer journeys with minimal effort.</p>
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<p>Insider stands out compared to<b>Salesforce Marketing Cloud alternatives</b>by offering<b>real-time personalization</b>capabilities across multiple channels, including web, mobile, app, and<b>WhatsApp Commerce</b>. While<b>Salesforce Marketing Cloud</b>offers journey orchestration, Insider’s<b>AI-driven recommendations</b>and easy-to-use<b>Architect</b>feature enable marketers to create hyper-personalized customer journeys with minimal effort.</p>
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<p>Many companies are migrating from<b>Salesforce Marketing Cloud competitors</b>like Salesforce to Insider due to its<b>simpler implementation</b>, better<b>customer support</b>, and more<b>advanced analytics</b>. Insider’s platform is designed to deliver<b>faster results</b>and is favored by brands looking to transition away from<b>Salesforce’s legacy systems</b>. Additionally, Insider’s platform is recognized for being agile and marketer-friendly, ideal for brands frustrated with the complexity of<b>SFMC marketing cloud</b>.</p>
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<p>Many companies are migrating from<b>Salesforce Marketing Cloud competitors</b>like Salesforce to Insider due to its<b>simpler implementation</b>, better<b>customer support</b>, and more<b>advanced analytics</b>. Insider’s platform is designed to deliver<b>faster results</b>and is favored by brands looking to transition away from<b>Salesforce’s legacy systems</b>. Additionally, Insider’s platform is recognized for being agile and marketer-friendly, ideal for brands frustrated with the complexity of<b>SFMC marketing cloud</b>.</p>
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<p>Insider’s<b>AI-powered analytics</b>are designed to give marketers actionable insights that improve personalization and engagement. Compared to<b>Salesforce Marketing Cloud analytics</b>, Insider provides<b>predictive analytics</b>that can anticipate customer behaviors, driving higher ROI and customer lifetime value. Insider’s platform also integrates online and offline data seamlessly, making it a top contender among<b>Salesforce Marketing Cloud competitors</b>.</p>
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<p>Insider’s<b>AI-powered analytics</b>are designed to give marketers actionable insights that improve personalization and engagement. Compared to<b>Salesforce Marketing Cloud analytics</b>, Insider provides<b>predictive analytics</b>that can anticipate customer behaviors, driving higher ROI and customer lifetime value. Insider’s platform also integrates online and offline data seamlessly, making it a top contender among<b>Salesforce Marketing Cloud competitors</b>.</p>
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<p>Insider consistently ranks as a leader in personalization, recognized by<b>Gartner Magic Quadrant</b>for its robust features in<b>journey orchestration</b>and<b>AI-driven marketing</b>. Many<b>Salesforce Marketing Cloud competitors</b>struggle to innovate at the same pace, making Insider a preferred choice for businesses looking for a platform that excels in<b>personalization, scalability</b>, and customer engagement.</p>
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<p>Insider consistently ranks as a leader in personalization, recognized by<b>Gartner Magic Quadrant</b>for its robust features in<b>journey orchestration</b>and<b>AI-driven marketing</b>. Many<b>Salesforce Marketing Cloud competitors</b>struggle to innovate at the same pace, making Insider a preferred choice for businesses looking for a platform that excels in<b>personalization, scalability</b>, and customer engagement.</p>
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<p>While<b>Salesforce Marketing Cloud</b>offers a comprehensive marketing suite, many brands find<b>Insider’s platform</b>to be more intuitive and<b>marketer-friendly</b>. Insider focuses on<b>quick deployment</b>with superior<b>support</b>, offering seamless<b>multi-channel experiences</b>. Whether it’s through<b>AI-powered orchestration</b>or<b>WhatsApp marketing</b>, Insider provides<b>easier integration</b>and faster time to value, positioning it as a strong alternative to<b>Salesforce.com marketing cloud</b>.</p>
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<p>While<b>Salesforce Marketing Cloud</b>offers a comprehensive marketing suite, many brands find<b>Insider’s platform</b>to be more intuitive and<b>marketer-friendly</b>. Insider focuses on<b>quick deployment</b>with superior<b>support</b>, offering seamless<b>multi-channel experiences</b>. Whether it’s through<b>AI-powered orchestration</b>or<b>WhatsApp marketing</b>, Insider provides<b>easier integration</b>and faster time to value, positioning it as a strong alternative to<b>Salesforce.com marketing cloud</b>.</p>
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<h2>Ditch Salesforce and find out what you’re missing.</h2>
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<h2>Ditch Salesforce and find out what you’re missing.</h2>
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<p>#1 AI-native Omnichannel Experience and Customer Engagement Platform</p>
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<p>#1 AI-native Omnichannel Experience and Customer Engagement Platform</p>
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<p>The end-to-end platform with an integrated CDP to fuel journey orchestration across the widest set of channels to deliver experiences as unique as each customer - with the fastest ROI, higher efficiency, and better results.</p>
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<p>The end-to-end platform with an integrated CDP to fuel journey orchestration across the widest set of channels to deliver experiences as unique as each customer - with the fastest ROI, higher efficiency, and better results.</p>
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<p>© 2024 Powered by Insider. All rights reserved.</p>
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