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Original 2026-01-01

Modified 2026-03-06

1 <h2>Insider recognized as a Leader in The Forrester Wave™:Cross-Channel Campaign Management (Independent Platforms) Q3, 2021</h2>

2 <p>Insider received the highest possible ratings, 5.0/5.0 in 16 criteria including personalization, platform architecture, innovation roadmap, native & 3rd party integration, predictive analytics & machine learning - and the highest score in the campaign orchestration criterion. </p>

3 <p>Insider’s mobile-first, messaging-first approach to personalization with customized local market requirements and native support makes it the #1 choice for over 800 global enterprise brands and high-growth startups - comprising of eCommerce, Retail, Online Travel, Media companies and more.</p>

4 <h2>Insider recognized as a Leader in The Forrester Wave™:Cross-Channel Campaign Management (Independent Platforms) Q3, 2021</h2>

5 <p>Insider received the highest possible ratings, 5.0/5.0 in 16 criteria including personalization, platform architecture, innovation roadmap, native & 3rd party integration, predictive analytics & machine learning - and the highest score in the campaign orchestration criterion. </p>

6 <p>Insider’s mobile-first, messaging-first approach to personalization with customized local market requirements and native support makes it the #1 choice for over 800 global enterprise brands and high-growth startups - comprising of eCommerce, Retail, Online Travel, Media companies and more.</p>

7 <h2>Insider's Scorecard: 5.0/5.0 in 16 out of 30 criteria and top score in the Campaign Orchestration criterion</h2>

8 <h2>Insider's Scorecard: 5.0/5.0 in 16 out of 30 criteria and top score in the Campaign Orchestration criterion</h2>

9 <p>We believe, Insider’s Customer Journey Orchestration platform, Architect provides the perfect canvas to design and deploy individualized cross channel journeys with precision. With our industry-first fusion of individualized onsite/in-app experiences with messaging channels (WhatsApp, Facebook Messenger, RCS and more), brands can create comprehensive and high-performing journeys. Insider’s uncommon AI-led features like auto-winner, next best channel and send time optimization make journeys more precise than ever before.</p>

10 <h2>Highest possible rating in the Innovation Roadmap criterion</h2>

11 <p>We believe, with our mobile-first, messaging-first vision, we have enabled marketers with industry-first solutions. From delivering product discovery via stories to building a comprehensive template store for in-app messages and developing promotional messages on<a>WhatsApp</a>, Facebook Messenger, RCS and other emerging messaging channels, we have disrupted the way brands engage with their customers.</p>

12 <p>We received the highest possible scores in these criteria:</p>

13 <ul><li>Web & eCommerce</li>

14 <li>Mobile</li>

15 <li>Emerging channels</li>

16 <li>Predictive analytics and machine learning</li>

17 </ul><h2>Flexible platform architecture with 5.0/5.0 in Customer Data Management criterion</h2>

18 <p>...Insider provides the most flexible platform architecture in this study based on its localization and integration capabilities.</p>

19 <p>- The Forrester Wave™: Cross-Channel Campaign Management (Independent Platforms) Q3, 2021</p>

20 <p>Our<a>Cross Channel Marketing</a>Platform provides a flexible data architecture that enables brands to build 360 customer profiles. Marketers can leverage deep data integration capabilities of the platform through SDKs and merge them with data from first-party and third-party sources.</p>

21 <h2>Trusted by 1000+ global enterprise brands & high-growth startups</h2>

22 <p>Insider is the preferred growth partner for more than 800 powerhouse brands worldwide helping marketers connect data across channels, predict future behavior with AI and individualize multi-channel experiences from a single platform-with the fastest time to value.</p>

23 <h2>Request a Demo</h2>

24 <h3>One platform for individualized, cross-channel customer experiences</h3>

25 <p>Insider connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform with the fastest time to value.</p>