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Original 2026-01-01

Modified 2026-03-06

1 <h6>Success Story</h6>

2 <h2>How Ahamove Achieved a 10x CR Increase and 6,500 Incremental Orders in Two Weeks with Insider</h2>

3 <h6>CDP</h6>

4 <h6>App Push</h6>

5 <h6>In-App Personalization</h6>

6 <p>CR increase throughtargeted promotions</p>

7 <p>orders generatedin two weeks</p>

8 <p>App Push CTR forSME segment</p>

9 <p>PersonalizationCustomer Engagement</p>

10 <p>Upsert APIAdvanced VoucherTemplates</p>

11 <p>“Ahamove needed a robust platform to centralize customer data and optimize engagement. We switched from MoEngage to Insider because Insider offered a more comprehensive solution with strong local support and a consultative approach. Insider’s unified Customer Data Platform and advanced marketing automation capabilities have been instrumental in enhancing our customer experience and improving key business metrics.”</p>

12 <p><strong>Trạng Nguyễn</strong>Customer Relationship Manager</p>

13 <p>Ahamove partnered with Insider to improve customer engagement and drive conversions. By leveraging Insider’s tools, Ahamove successfully increased conversion rates and contributed to significant order growth. This partnership enabled Ahamove to deliver personalized experiences, enhancing its position in the logistics market.</p>

14 <p>Ahamove is a leading on-demand delivery company in Vietnam, founded in 2015. It focuses on developing technology-driven delivery services, catering to both corporate and individual customers, with a strong presence among small and medium-sized businesses.</p>

15 <p>Ahamove chose Insider after facing challenges with their previous platform, MoEngage, which lacked strong resource management and optimization. Insider offered a strategic solution that integrated data effectively, enhanced retention, and tracked ROI-driven performance improvements. This transition allowed Ahamove to align multiple departments under one platform, ensuring a seamless, data-driven marketing automation strategy.</p>

16 <h6>USE CASE #1</h6>

17 <p>Boosting Awareness of Limited-Time Promotions</p>

18 <p>Ahamove faced difficulties in making users aware of limited-time promotions for specific products. This lack of awareness resulted in missed opportunities for both Ahamove and its customers.</p>

19 <p>Insider helped Ahamove utilize personalized segments updated via Upsert API. Ahamove then deployed App Push and in-app notifications in a journey to remind users about available voucher codes during the promotion period. This approach allowed Ahamove to achieve rapid time to success-demonstrating the power of timely and personalized engagement in driving immediate results.</p>

20 <p>incremental ordersin two week</p>

21 <p>Enhancing SME Segmentation and Retention</p>

22 <p>Ahamove aimed to reduce order decline among SME segments. This required a more personalized approach to engage SME customers effectively.</p>

23 <p>Insider assisted Ahamove in personalizing SME segments based on the number of orders in the current month and the number of vouchers used. Ahamove utilized App Push and advanced voucher templates in a journey, complemented by A/B testing to measure uplift.</p>

24 <p>orders recoveredin 1 month</p>

25 <p>Ahamove significantly enhanced its customer engagement and drove substantial business growth by switching from MoEngage to Insider. The decision to transition was driven by Insider’s comprehensive customer engagement solutions, strong local support, and consultative approach, which addressed the limitations of their previous platform. By leveraging Insider’s advanced segmentation and personalization tools, Ahamove effectively addressed key challenges, leading to improved conversion rates and order volumes. This strategic partnership has positioned Ahamove for success in the competitive logistics market by providing actionable insights and personalized engagement strategies.</p>

26 <p>Ahamove plans to continue leveraging Insider’s capabilities to further enhance customer experiences and drive business growth. The partnership has positioned Ahamove for success in the competitive logistics market by providing actionable insights and personalized engagement strategies.</p>

27 <p>Favorite feature</p>

28 <p>Upsert API</p>

29 <p>Ahamove's favorite feature is the Upsert API, which allows for seamless integration and updating of customer segments. This feature has been instrumental in enabling Ahamove to deliver highly personalized experiences, enhancing customer engagement and driving business growth.</p>

30 <p>Discover more inspirational stories</p>

31 <p>Trusted by over<strong>1,200</strong>global brands</p>

32 <p>Want to learn what Insider can do for you?</p>