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Original 2026-01-01

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1 <h3>7 Strategies to drive revenue & growth across digital channels for</h3>

2 <h3>Hi, we are Insider. </h3>

3 <p>We are here to help<b>Torrid</b> <b>drive more revenue</b>,<b>growth,</b>and<b>loyalty</b>by delivering compelling, connected, and<b>personalized customer experiences</b>across all your digital properties.</p>

4 <p>Here are<strong>7 customized and highly-effective approaches</strong>to help you accelerate your online business and make it easier and more enjoyable to shop with <b>Torrid.</b></p>

5 <h2>Learn how to:</h2>

6 <p>Increase conversion rates with personalized online shop content</p>

7 <p>Create a personalized shopping experience for every customer</p>

8 <p>Increase customer loyalty and lifetime value through cross-channel journey orchestration</p>

9 <p>Generate revenue through messaging channels</p>

10 <p>Reactivate silent customers to increase CLV and tackle churn</p>

11 <p>Enhance product discovery with snackable stories</p>

12 <p>Use Web Push for unkown cart abandoners and recommendations for existing clients</p>

13 <h3>Increase conversion rates with personalized online shop content</h3>

14 <p>Showing the same content to all visitors to your online shop is a missed opportunity to generate<strong>higher engagement</strong>and<strong>conversion rates</strong>.</p>

15 <p>With Insider’s advanced personalization capabilities, you can combat “banner blindness” and present personalized content and products to known or unknown visitors. Generate a<strong>highly relevant experience</strong>that also reflects the purchase history, browsing behavior, interests or future behaviour of your customers and visitors.</p>

16 <h3>Create a personalized shopping experience for every customer</h3>

17 <p>Displaying<b>generic content</b>on your<b>website</b>is a missed opportunity to drive higher<b>engagement</b>and<b>conversion rates.</b></p>

18 <p>With Insider’s<b>deep personalization</b>capabilities, you can beat “<b>banner blindness</b>” on your website. Provide returning or known visitors with hyper-relevant content and products based on their purchasing history, browsing habits, interests - or predicted behavior.</p>

19 <h3>Increase customer loyalty and lifetime value through cross-channel journey orchestration</h3>

20 <p>Remove the guesswork and hassle of piecing together incomplete data from disconnected systems and dashboards. Instead, create a CX which is seamless, and<b>adapted</b>to<b>each customers’ behavior</b>- What did they click? Buy? What’s the best channel to engage them?</p>

21 <p>All this and more is available with Insider’s powerful and user-friendly<b>journey</b><b>orchestrator</b>. With Architect, delivering<b>relevant messages</b>and products on<b>customers’ preferred channels</b>has never been easier… or more effective.</p>

22 <h3>Generate revenue through messaging channels</h3>

23 <p><strong>Email engagement rates</strong>continue to<strong>decline.</strong>If you are relying solely on email to engage users and drive them back to your website or app, you are missing a huge piece of the puzzle and leaving<strong>revenue</strong>on the table.</p>

24 <p>Send automated alerts and personalized messages from cart reminders to back in stock reminders to speed up purchase decisions and recover lost revenue.</p>

25 <p>Utilize<strong>web push notifications, app push, WhatsApp, Facebook Messenger, Email, SMS</strong>and<strong>RCS</strong>.</p>

26 <h3>Reactivate silent customers to increase CLV and tackle churn</h3>

27 <p>All the signs are there. They’ve stopped coming to site, they’re not opening your emails, they haven’t made a purchase in months. It’s time to mix up your strategy.</p>

28 <p>Insider’s machine learning recognizes the distinct behavioral patterns of your customers to<b>detect when a customer is likely to churn</b>- before it’s too late.</p>

29 <p>Keep the conversation going by<b>identifying the right channel</b>and<b>message</b>for each customer who is in danger of churning to inspire loyalty and keep customers engaged.</p>

30 <h3>Enhance product discovery with snackable stories</h3>

31 <p>Attention spans are short. With InStory, you can<strong>capture your visitors’ imagination</strong>. Customize each story based on a visitor’s purchase history, real-time behavior, and predicted actions to<strong>reduce mobile bounce rates</strong>and help users find what they’re looking for.</p>

32 <p><strong>Not a designer?</strong>No problem. Create immersive full screen experiences with our drag-and-drop editor. Add flourishes like stickers and countdown timers to boost engagement and conversions.</p>

33 <h3>Use Web Push for unkown cart abandoners and recommendations for existing clients</h3>

34 <p>With<strong> recommendations</strong>, you can keep customers coming back to you. </p>

35 <p>By utilizing customers’ purchase histories, you can send compelling reminders via web or app push to <strong>encourage them to buy</strong> and <strong>generate recurring revenue</strong>. Provide a discount to sweeten the deal.</p>

36 - <h3>Get a complete overview of each customer</h3>

37 - <p>Visualize customer data from multiple channels in a unified dashboard. Orchestrate personalized journeys using real-time data and AI-based information to deliver more value at every user touchpoint.</p>

38 <h2>Ready to learn more?</h2>

36 <h2>Ready to learn more?</h2>

39 <p>These are just a handful of ways that Insider could bring value to your customer experience. If you would like to see more, don’t hesitate to get in touch. </p>

37 <p>These are just a handful of ways that Insider could bring value to your customer experience. If you would like to see more, don’t hesitate to get in touch. </p>

40 <h2>One platform for individualized, cross-channel customer experiences</h2>

38 <h2>One platform for individualized, cross-channel customer experiences</h2>

41 <p>Insider connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform with the fastest time to value.</p>

39 <p>Insider connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform with the fastest time to value.</p>