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Original 2026-01-01

Modified 2026-03-06

1 <p>5 strategies to drive revenue and customer loyalty </p>

2 <h2>Hi, we are Insider.</h2>

3 <p>We are here to help L’Oreal Partner Shop drive more<strong>revenue</strong>and<strong>loyalty</strong>by delivering compelling, connected and<strong>personalized customer experiences</strong>across all your digital properties.</p>

4 <p>We know that your customers buy for their business rather than for themselves but they’re still real people to whom great customer experiences make a big difference.</p>

5 <h2>Learn how to:</h2>

6 <p>Enhance product discovery on mobile with snackable storiesMaximize loyalty and CLV with timely replenishment remindersDeliver relevant messages via a customer’s preferred channel at scaleDrive customers back to site with timely, relevant and personalized notificationsReactivate silent customers to increase CLV and tackle churn</p>

7 <h3>Enhance product discovery with snackable stories</h3>

8 <p>Attention spans are short. With InStory, you can<strong>capture your visitors’ imagination</strong>. Customize each story based on a visitor’s purchase history, real-time behavior, and predicted actions to<strong>reduce mobile bounce rates</strong>and help users find what they’re looking for.</p>

9 <p><strong>Not a designer?</strong>Not a problem. Create immersive full screen experiences with our drag-and-drop editor. Add flourishes like stickers and countdown timers to boost engagement and conversions.</p>

10 <h3>Maximize loyalty and CLV with timely replenishment reminders</h3>

11 <p>With so many retailers vying for your customers’ attention, how do you ensure that when the time comes, they re-buy<strong>from you</strong>?</p>

12 <p>Send your customers replenishment reminders on and off-site to<strong>drive them back to your site</strong>, right before their favorite product is likely to run out.</p>

13 <p>The Insider platform uses machine learning to create<strong>powerful customer segments</strong>, meaning every message can be tailored to where your customer is in their journey -<strong>perfectly timed</strong>,<strong>every time</strong>.</p>

14 <h3>Increase customer loyalty and lifetime value through cross-channel journey orchestration</h3>

15 <p>With Architect, Insider’s<strong>cross-channel journey orchestrator</strong>, you can make every customer interaction dependent on: what are they interested in? What do they click? What have they purchases? Which is the best channel to engage?</p>

16 <p>Create<strong>powerful</strong>,<strong>personalized cross-channel experiences</strong>that deliver relevant messages via a customer’s preferred channel.</p>

17 <h3>Engage users off-site with powerful Push Notifications</h3>

18 <p>Deliver timely, relevant and personalized rich push notifications to customers even when customers are off-site to drive proactive behavior.</p>

19 <p>Notify customers when a product comes back in stock, there is a price drop, to retrieve an abandoned cart or to up-sell complimentary products. Drive your customers back to site.</p>

20 <h3>Reactivate silent customers to increase CLV and tackle churn</h3>

21 <p>All the signs are there. They’ve stopped coming to site, they’re not opening your emails, they haven’t made a purchase in months. It’s time to mix up your strategy.</p>

22 <p>Insider’s machine learning recognizes the distinct behavioral patterns of your customers to detect when a customer is<strong>likely to churn</strong>- before it’s too late.</p>

23 <p>Keep the conversation going by identifying the<strong>right channel</strong>and<strong>message</strong>for each customer who is in danger of churning to inspire loyalty and keep customers engaged.</p>

24 <h3>Trusted by 1000+ businesses, including:</h3>

25 <p><strong>Yves Rocher achieves an 18% increase in conversion rate</strong></p>

26 <p><strong> Avon increases average order value by 11% and click-through rate by 13%</strong></p>

27 <p><strong> MAC Cosmetics achieves 123.5% uplift in conversions </strong></p>

28 <h2>Ready to learn more?</h2>

29 <p>If you would like to discuss how any of these strategies would bring value to the L’Oreal customer experience, don’t hesitate to get in touch. </p>