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.pop-header .sub-menu::-webkit-scrollbar-thumb {
background-color: #28C0A1;
}
.pop-header .sub-menu {
scrollbar-width: auto;
scrollbar-color: #28C0A1 #ffffff;
}
/*end scrollbar*/
.sample h1 {
max-width: 500px;
padding: 10px 0;
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.sample h1 span:first-child{
display:inline-block;
}
.sample h1 span:first-child:after {
position: absolute;
content: "";
right: -48px;
top: -19px;
background-image: url("data:image/svg+xml,%3Csvg width='37' height='45' viewBox='0 0 37 45' fill='none' xmlns='http://www.w3.org/2000/svg'%3E%3Cpath fill-rule='evenodd' clip-rule='evenodd' d='M15.0012 40.1002C14.6047 39.9772 14.2598 39.7273 14.0202 39.3894C13.7807 39.0515 13.6599 38.6445 13.6765 38.2316L13.7234 37.2787C13.7956 34.2947 12.9709 31.3555 11.355 28.8377C9.43797 25.8353 6.51315 23.6064 3.10231 22.5485L2.04402 22.2592C1.0155 22.0255 0.382106 21.0558 0.580544 20.0841C0.823502 19.07 1.77763 18.439 2.79091 18.6624L3.07506 18.7256C7.79435 19.8661 11.8874 22.7869 14.4899 26.871C16.2484 29.6195 17.2572 32.7756 17.4166 36.0276L17.4611 37.0114L23.0288 38.2484L22.9968 36.6008C22.9099 32.1689 21.5986 27.844 19.2066 24.1004C15.9815 19.0391 10.9809 15.351 5.17973 13.755L4.26037 13.5036L3.96099 13.4458C2.93136 13.217 2.30059 12.2671 2.52794 11.2443L4.62661 1.80281C4.84657 0.813261 5.83727 0.183445 6.83922 0.402576L7.11781 0.474946L8.06273 0.674424C17.2248 2.85672 24.8857 8.39143 30.1779 16.6757C32.9392 20.9979 34.7517 25.659 35.5609 30.5248C36.2137 34.477 36.2008 38.5085 35.5228 42.4538L35.4728 42.7656C35.3552 43.2297 35.064 43.6313 34.6588 43.8886C34.2535 44.1459 33.7646 44.2394 33.2918 44.1501C32.2669 43.8526 31.6771 43.0182 31.8217 42.0678L31.9853 40.9767C33.0454 33.1887 31.2944 25.2732 27.0438 18.6391C22.6065 11.6932 16.5981 7.03347 9.18318 4.78735L7.85984 4.38861L6.54822 10.2893L7.64557 10.6553C13.765 12.7008 18.8461 16.6711 22.3404 22.1387C25.9543 27.7934 27.4044 34.1716 26.5321 40.5818L26.4961 40.7833C26.3849 41.2531 26.0948 41.6612 25.6867 41.9215C25.2787 42.1818 24.7848 42.2741 24.3091 42.1787L15.1243 40.138L15.0012 40.1002Z' fill='white'/%3E%3C/svg%3E%0A");
background-size:63%;
background-position:center;
background-repeat:no-repeat;
width: 56px;
border-radius: 100%;
height: 56px;
}
.sample h1 span {
display: block;
position: relative;
}
.sample h2 span:first-child{
display:inline-block;
}
.sample h2 span:first-child:after {
position: absolute;
content: "";
right: -48px;
top: -19px;
background:black ;
background-size:63%;
background-position:center;
background-repeat:no-repeat;
width: 56px;
border-radius: 100%;
height: 56px;
}
.sample h2 span {
display: block;
position: relative;
}
/* landing page css */
.elevating-col .owl-nav button.owl-prev {
position: absolute;
top: 40%;
transform: translatey(-50%);
left: 0px;
background-color: #CDDDDA;
height: 60px;
width: 60px;
border-radius: 100%;
display: flex;
justify-content: center;
align-items: center;
outline: none;
z-index: 20;
}
.elevating-col .owl-nav button.owl-next {
position: absolute;
top: 40%;
transform: translatey(-50%);
right: 0px;
background-color: #CDDDDA;
height: 60px;
width: 60px;
border-radius: 100%;
display: flex;
justify-content: center;
align-items: center;
outline: none;
z-index: 20;
}
.elevating-col .owl-nav button {
box-shadow:none;
}
.elevating-col .owl-nav button:hover{
background-color:#28C0A1;
}
.elevating-col .owl-nav button:hover svg path{
fill:#fff;
}
.elevating-col .owl-nav button svg{
margin-top:5px;
}
.elementor-spacer{
--spacer-size: 1px;
}
/*responsive*/
@media(max-width:1600px){
.pop-header .sub-menu{
top:0px!important;
margin-top:0px!important;
height:500px;
overflow-y:scroll;
}
}
@media(max-width:1024px){
.sample h1 span:first-child:after{
width:35px;
height:35px;
}
.elevating-col .owl-nav button {
height: 35px !important;
width: 35px !important;
}
.elevating-col .owl-nav button svg{
font-size: 20px;
height: 14px;
width: 8px;
}
}
@media(max-width:767px){
.sample h1 span:first-child:after{
display:none;
}
.gated-blck .elementor-image-box-wrapper{
display:flex;
align-items:center;
justify-content:center;
}
.gated-blck .elementor-image-box-img img{
width:25px !important;
height:25px !important;
}
.news input{
max-height:50px;
}
.gated-blck .elementor-image-box-wrapper{
display:flex;
align-items:center;
justify-content:center;
}
.gated-blck .elementor-image-box-img img{
width:25px !important;
height:25px !important;
}
}
@media(min-width:1300px) and (max-width:1600px){
.pop-header .elementor-item:hover,.pop-header .elementor-item.highlighted,.pop-header .elementor-item.elementor-item-active{
padding: 10px!important;
}
.pop-header img._mi._before._svg {
border-radius: 10px;
background: #1724215e;
width: 50px;
height: 50px;
padding: 13px;
margin-right:25px!important;
}
.pop-header .elementor-item{
border-radius: 20px!important;
padding: 8px!important;
border: 2px solid transparent;
width: 525px!important;
}
.pop-header .elementor-nav-menu--dropdown a {
padding-bottom:30px!important;
}
}
@media(min-width:768px) and (max-width:1299px){
.pop-header img._mi._before._svg {
border-radius: 10px;
background: #1724215e;
width: 40px;
height: 40px;
padding: 10px;
margin-right:20px!important;
}
.right-cir{
position: absolute;
right:-500px!important;
left: auto;
top:70%;
}
}
@media(max-width:1024px){
.pop-header .elementor-item{
border-radius: 20px!important;
padding: 13px!important;
border: 2px solid transparent;
width: 300px!important;
}
.pop-header .elementor-item:hover,.pop-header .elementor-item.highlighted,.pop-header .elementor-item.elementor-item-active{
width: 300px!important;
}
}
#ninja_form_2 .nf-prev-btn {
display: none;
}</style></head><body class="wp-singular post-template-default single single-post postid-4252 single-format-standard wp-custom-logo wp-embed-responsive wp-theme-hello-elementor wp-child-theme-hello-theme-child-master eio-default hello-elementor-default elementor-default elementor-template-full-width elementor-kit-1971 elementor-page elementor-page-4252"> <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-NKJGNST3"
height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript> <a class="skip-link screen-reader-text" href="#content">Skip to content</a><header data-elementor-type="header" data-elementor-id="4223" class="elementor elementor-4223 elementor-location-header" data-elementor-post-type="elementor_library"><section class="elementor-section elementor-top-section elementor-element elementor-element-6565fc40 stick-header elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="6565fc40" data-element_type="section" data-settings="{"sticky":"top","sticky_effects_offset":50,"sticky_on":["desktop","laptop","tablet","mobile"],"sticky_offset":0,"sticky_anchor_link_offset":0}"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-54dc630a" data-id="54dc630a" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-303f4815 elementor-widget__width-auto elementor-widget elementor-widget-image" data-id="303f4815" data-element_type="widget" data-widget_type="image.default"><div class="elementor-widget-container"> <a href="https://zucchetti.uk"> <img width="252" height="56" src="https://zucchetti.uk/wp-content/uploads/2023/12/logo-2.svg" class="attachment-full size-full wp-image-2112" alt="" /> </a></div></div></div></div><div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-60f948a2" data-id="60f948a2" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-5f7af9da elementor-widget__width-auto elementor-hidden-mobile elementor-widget elementor-widget-theme-site-logo elementor-widget-image" data-id="5f7af9da" data-element_type="widget" data-widget_type="theme-site-logo.default"><div class="elementor-widget-container"> <a href="https://zucchetti.uk"> <img width="254" height="29" src="https://zucchetti.uk/wp-content/uploads/2023/08/logo.svg" class="attachment-full size-full wp-image-2124" alt="" /> </a></div></div><div class="elementor-element elementor-element-7bb4d358 elementor-widget__width-auto elementor-hidden-mobile elementor-widget elementor-widget-button" data-id="7bb4d358" data-element_type="widget" data-widget_type="button.default"><div class="elementor-widget-container"><div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://zucchetti.uk/contact-us/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-icon"> <i aria-hidden="true" class="fas fa-arrow-right"></i> </span> <span class="elementor-button-text">Contact Us</span> </span> </a></div></div></div><div class="elementor-element elementor-element-6815efd1 elementor-view-framed elementor-widget__width-auto elementor-hidden-tablet elementor-hidden-mobile elementor-shape-circle elementor-widget elementor-widget-icon" data-id="6815efd1" data-element_type="widget" data-widget_type="icon.default"><div class="elementor-widget-container"><div class="elementor-icon-wrapper"> <a class="elementor-icon" href="#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjIwNzYiLCJ0b2dnbGUiOmZhbHNlfQ%3D%3D"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"><path d="M3 12H21" stroke="white" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M3 6H21" stroke="white" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M3 18H21" stroke="white" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg> </a></div></div></div><div class="elementor-element elementor-element-7cde1464 elementor-view-framed elementor-widget__width-auto elementor-hidden-desktop elementor-hidden-laptop elementor-shape-circle elementor-widget elementor-widget-icon" data-id="7cde1464" data-element_type="widget" data-widget_type="icon.default"><div class="elementor-widget-container"><div class="elementor-icon-wrapper"> <a class="elementor-icon" href="#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjI3MDQiLCJ0b2dnbGUiOmZhbHNlfQ%3D%3D"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"><path d="M3 12H21" stroke="white" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M3 6H21" stroke="white" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M3 18H21" stroke="white" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg> </a></div></div></div></div></div></div></section></header><div data-elementor-type="wp-post" data-elementor-id="4252" class="elementor elementor-4252" data-elementor-post-type="post"><section class="elementor-section elementor-top-section elementor-element elementor-element-59fd31 elementor-section-height-min-height top-banner-sec elementor-section-boxed elementor-section-height-default elementor-section-items-middle" data-id="59fd31" data-element_type="section" data-settings="{"background_background":"classic","shape_divider_bottom":"tilt"}"><div class="elementor-background-overlay"></div><div class="elementor-shape elementor-shape-bottom" aria-hidden="true" data-negative="false"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 1000 100" preserveAspectRatio="none"> <path class="elementor-shape-fill" d="M0,6V0h1000v100L0,6z"/> </svg></div><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-59270128 elementor-invisible" data-id="59270128" data-element_type="column" data-settings="{"animation_delay":500,"animation":"fadeInLeft","animation_mobile":"fadeIn"}"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-453ade5e elementor-widget elementor-widget-spacer" data-id="453ade5e" data-element_type="widget" data-settings="{"_animation":"none","_animation_mobile":"none","_animation_delay":500}" data-widget_type="spacer.default"><div class="elementor-widget-container"><div class="elementor-spacer"><div class="elementor-spacer-inner"></div></div></div></div><div class="elementor-element elementor-element-4d9725f6 elementor-widget__width-inherit elementor-widget elementor-widget-heading" data-id="4d9725f6" data-element_type="widget" data-settings="{"_animation_mobile":"none","_animation_delay":500,"_animation":"none"}" data-aos="zoom-in" data-aos-delay="500" data-widget_type="heading.default"><div class="elementor-widget-container"><h1 class="elementor-heading-title elementor-size-default">Elevating the Matchday Experience at a 42,000-Capacity Stadium</h1></div></div><div class="elementor-element elementor-element-6919ea4d elementor-widget__width-initial elementor-widget-laptop__width-initial elementor-widget-mobile__width-inherit elementor-invisible elementor-widget elementor-widget-text-editor" data-id="6919ea4d" data-element_type="widget" data-settings="{"_animation":"fadeIn","_animation_mobile":"none","_animation_delay":500}" data-widget_type="text-editor.default"><div class="elementor-widget-container"><p>Zucchetti transformed matchday operations at one of Germany’s top stadiums with a fully cashless POS solution, combining fast service, VIP table ordering, and integrated retail, all built for scale, speed, and reliability.</p></div></div><div class="elementor-element elementor-element-7c338f1 elementor-widget__width-auto btn elementor-widget elementor-widget-button" data-id="7c338f1" data-element_type="widget" data-settings="{"_animation_mobile":"none","_animation_delay":500,"_animation":"none"}" data-aos="fade-right" data-aos-delay="400" data-widget_type="button.default"><div class="elementor-widget-container"><div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="#read"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"><path d="M5 12H19" stroke="#28C0A1" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M12 5L19 12L12 19" stroke="#28C0A1" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg> </span> <span class="elementor-button-text">Read on</span> </span> </a></div></div></div><div class="elementor-element elementor-element-7800b33d post-tag-2 elementor-mobile-align-center elementor-widget elementor-widget-post-info" data-id="7800b33d" data-element_type="widget" data-settings="{"_animation_mobile":"fadeIn","_animation_delay":500,"_animation":"none"}" data-widget_type="post-info.default"><div class="elementor-widget-container"><ul class="elementor-inline-items elementor-icon-list-items elementor-post-info"><li class="elementor-icon-list-item elementor-repeater-item-a1858fb elementor-inline-item" itemprop="about"> <span class="elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-terms"> <span class="elementor-post-info__terms-list"> <a href="https://zucchetti.uk/tag/case-study/" class="elementor-post-info__terms-list-item">Case Study</a> </span> </span></li></ul></div></div></div></div><div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-15decb9e top-banner-sec elementor-invisible" data-id="15decb9e" data-element_type="column" data-settings="{"animation":"fadeInRight","animation_delay":500,"animation_mobile":"fadeIn"}"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-32b82c09 ban-inner-img elementor-widget__width-initial elementor-widget elementor-widget-image" data-id="32b82c09" data-element_type="widget" data-settings="{"motion_fx_motion_fx_scrolling":"yes","motion_fx_rotateZ_effect":"yes","motion_fx_rotateZ_direction":"negative","motion_fx_rotateZ_speed":{"unit":"px","size":1,"sizes":[]},"motion_fx_rotateZ_affectedRange":{"unit":"%","size":"","sizes":{"start":0,"end":100}},"motion_fx_devices":["desktop","laptop","tablet","mobile"]}" data-widget_type="image.default"><div class="elementor-widget-container"> <img fetchpriority="high" decoding="async" width="743" height="566" src="https://zucchetti.uk/wp-content/uploads/2023/12/Mask-group-6-1.png" class="attachment-full size-full wp-image-2218" alt="" srcset="https://zucchetti.uk/wp-content/uploads/2023/12/Mask-group-6-1.png 743w, https://zucchetti.uk/wp-content/uploads/2023/12/Mask-group-6-1-300x229.webp 300w" sizes="(max-width: 743px) 100vw, 743px" /></div></div><div class="elementor-element elementor-element-168b1ee2 elementor-widget elementor-widget-image" data-id="168b1ee2" data-element_type="widget" data-aos="fade-right" data-aos-delay="500" data-widget_type="image.default"><div class="elementor-widget-container"> <img loading="lazy" decoding="async" width="1500" height="1125" src="https://zucchetti.uk/wp-content/uploads/2025/09/pexels-pixabay-270085.jpg" class="attachment-full size-full wp-image-4253" alt="" srcset="https://zucchetti.uk/wp-content/uploads/2025/09/pexels-pixabay-270085.jpg 1500w, https://zucchetti.uk/wp-content/uploads/2025/09/pexels-pixabay-270085-300x225.jpg 300w, https://zucchetti.uk/wp-content/uploads/2025/09/pexels-pixabay-270085-1024x768.jpg 1024w, https://zucchetti.uk/wp-content/uploads/2025/09/pexels-pixabay-270085-768x576.jpg 768w" sizes="(max-width: 1500px) 100vw, 1500px" /></div></div></div></div></div></section><section class="elementor-section elementor-top-section elementor-element elementor-element-15bab4ca elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="15bab4ca" data-element_type="section" data-settings="{"background_background":"classic","shape_divider_bottom":"tilt"}"><div class="elementor-shape elementor-shape-bottom" aria-hidden="true" data-negative="false"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 1000 100" preserveAspectRatio="none"> <path class="elementor-shape-fill" d="M0,6V0h1000v100L0,6z"/> </svg></div><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2b96f7b6" data-id="2b96f7b6" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-6d5978b8 left-circle left-circle-2 elementor-widget elementor-widget-image" data-id="6d5978b8" data-element_type="widget" data-widget_type="image.default"><div class="elementor-widget-container"> <img loading="lazy" decoding="async" width="606" height="606" src="https://zucchetti.uk/wp-content/uploads/2023/12/Group-18-1.webp" class="attachment-full size-full wp-image-2394" alt="" srcset="https://zucchetti.uk/wp-content/uploads/2023/12/Group-18-1.webp 606w, https://zucchetti.uk/wp-content/uploads/2023/12/Group-18-1-300x300.webp 300w, https://zucchetti.uk/wp-content/uploads/2023/12/Group-18-1-150x150.webp 150w" sizes="(max-width: 606px) 100vw, 606px" /></div></div><div class="elementor-element elementor-element-3b8b04dc right-circle right-circle-2 elementor-widget elementor-widget-image" data-id="3b8b04dc" data-element_type="widget" data-widget_type="image.default"><div class="elementor-widget-container"> <img loading="lazy" decoding="async" width="606" height="606" src="https://zucchetti.uk/wp-content/uploads/2023/12/Group-18-1.webp" class="attachment-full size-full wp-image-2394" alt="" srcset="https://zucchetti.uk/wp-content/uploads/2023/12/Group-18-1.webp 606w, https://zucchetti.uk/wp-content/uploads/2023/12/Group-18-1-300x300.webp 300w, https://zucchetti.uk/wp-content/uploads/2023/12/Group-18-1-150x150.webp 150w" sizes="(max-width: 606px) 100vw, 606px" /></div></div><section class="elementor-section elementor-inner-section elementor-element elementor-element-1de30c43 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible" data-id="1de30c43" data-element_type="section" data-settings="{"animation":"fadeIn","animation_mobile":"fadeIn","animation_delay":500}"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-72e79a40" data-id="72e79a40" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-7adeee58 elementor-widget__width-initial elementor-widget-mobile__width-inherit case-box elementor-view-default elementor-position-top elementor-mobile-position-top elementor-invisible elementor-widget elementor-widget-icon-box" data-id="7adeee58" data-element_type="widget" data-settings="{"_animation":"fadeIn","_animation_delay":500}" data-widget_type="icon-box.default"><div class="elementor-widget-container"><div class="elementor-icon-box-wrapper"><div class="elementor-icon-box-icon"> <span class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" width="512" height="512" x="0" y="0" viewBox="0 0 256 256" style="enable-background:new 0 0 512 512" xml:space="preserve" class=""><g><path d="M66.5 169.89a46 46 0 1 1 46-46 46.053 46.053 0 0 1-46 46zm0-82a36 36 0 1 0 36 36 36.041 36.041 0 0 0-36-36.001z" fill="#28c0a1" opacity="1" data-original="#000000"></path><path d="M128 255.989H5a5 5 0 0 1-5-5v-24.6a66.5 66.5 0 0 1 133 0v24.6a5 5 0 0 1-5 5zm-118-10h113v-19.6a56.5 56.5 0 0 0-113 0zM189.5 92.342a46 46 0 1 1 46-46 46.052 46.052 0 0 1-46 46zm0-82a36 36 0 1 0 36 36 36.041 36.041 0 0 0-36-36z" fill="#28c0a1" opacity="1" data-original="#000000"></path><path d="M251 178.442H128a5 5 0 0 1-5-5v-24.6a66.5 66.5 0 0 1 133 0v24.6a5 5 0 0 1-5 5zm-118-10h113v-19.6a56.5 56.5 0 0 0-113 0z" fill="#28c0a1" opacity="1" data-original="#000000"></path></g></svg> </span></div><div class="elementor-icon-box-content"><p class="elementor-icon-box-description"> Client Profile: 42,000 Capacity Stadium</p></div></div></div></div><div class="elementor-element elementor-element-ec6ece3 elementor-widget elementor-widget-menu-anchor" data-id="ec6ece3" data-element_type="widget" data-widget_type="menu-anchor.default"><div class="elementor-widget-container"><div class="elementor-menu-anchor" id="read"></div></div></div></div></div><div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-3c0d0a6b" data-id="3c0d0a6b" data-element_type="column"><div class="elementor-widget-wrap 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class="elementor-icon-box-content"><p class="elementor-icon-box-description"><p>Sector: Stadium Hospitality and Retail </p></p></div></div></div></div></div></div><div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-544d1e20" data-id="544d1e20" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-7467dce8 elementor-widget__width-initial elementor-widget-mobile__width-inherit case-box elementor-view-default elementor-position-top elementor-mobile-position-top elementor-invisible elementor-widget elementor-widget-icon-box" data-id="7467dce8" data-element_type="widget" data-settings="{"_animation":"fadeIn","_animation_delay":500}" data-widget_type="icon-box.default"><div class="elementor-widget-container"><div class="elementor-icon-box-wrapper"><div class="elementor-icon-box-icon"> <span class="elementor-icon"> <svg xmlns="http://www.w3.org/2000/svg" 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On matchdays, thousands of fans stream through the gates, each with only a short window to order food, buy merchandise, and take their seats before kick-off. In the concourse, speed is the priority, queues must move quickly to serve the crowds. In the VIP lounges, however, expectations are different: guests want restaurant-style dining, with orders taken at the table and service paced smoothly between courses. </p><p>At the same time, retail teams face their busiest trading hours. Permanent stores and pop-up vans must serve fans quickly, while managing complex product ranges from replica kits to customised memorabilia. With sales concentrated into just a few hours, every transaction matters. The stadium needed a POS solution that could handle both the scale of matchday catering and the precision of retail, all while integrating seamlessly with enterprise systems. </p><h2><strong>Customer Requirements</strong> </h2><p>Before Zucchetti, the stadium’s operations were being held back by an ageing POS system. The hardware was outdated, and the system could not support the heavy demands of matchday service. Public catering service operators required high-speed, high-volume transactions to keep queues moving. VIP lounges needed restaurant-style table service, with the ability to place orders against a table and settle the bill at the end of the match. </p><p>At the same time, retail operations were preparing to migrate to a new ERP system and required a POS that could integrate seamlessly. Just as important was offline resilience. They needed a robust solution that could function even during network outages </p><p>Finally, the stadium needed a flexible solution that could be deployed across very different environments from large-scale catering counters to compact kiosks and temporary pop -up vans. </p><h2><strong>The Project</strong> </h2><p>Implemented Solutions </p><ul><li>Zucchetti’s TCPOS software tailored to their specific needs and custom integrations </li></ul><ul><li>Over 180 fixed POS terminals rolled out across public and VIP catering areas, all operating cashlessly. </li></ul><ul><li>Compact tills installed in matchday vans, combining printers and customer displays in a small footprint. </li></ul><ul><li>More than 150 TCPOS SmartPOS handhelds introduced in 2024, used by mobile runners in the stands and by waitstaff in the VIP lounges. </li></ul><h3>Features Delivered </h3><ul><li>Dual service modes: fast transactions for public catering, table service for VIP lounges. </li></ul><ul><li>Real-time ERP integration for merchandising. </li></ul><ul><li>Offline functionality to guarantee uninterrupted trading. </li></ul><ul><li>Customer-facing displays in retail outlets for basket visibility and promotions. </li></ul><h2><strong>Implementation </strong> </h2><p>The project was completed within six months, carefully aligned with the start of the Bundesliga season. Like all stadium deployments, it had to be delivered in the “frozen” window between seasons. Once matches began, the system had to run flawlessly, with no possibility of changes mid-season. </p><p>The initial phase focused on hospitality. Once live, the system immediately demonstrated its reliability and flexibility, leading to a follow-on contract for retail and merchandising just five months later. </p><h2><strong>Results</strong> </h2><h3>Hospitality</h3><p> <br />Matchday service is now fully digital and cashless: </p><ul><li>Public catering benefits from high-speed tills that reduce queues at peak times. </li></ul><ul><li>In the VIP lounges, staff who once carried pens and notepads now use handheld POS devices to take orders directly at the table. Bills are linked to the table and closed seamlessly at the end of the match, providing a polished restaurant-style experience. </li></ul><ul><li>Mobile runners use handhelds to sell drinks and snacks directly in the stands, creating new revenue streams while reducing congestion at kiosks. </li></ul><h3>Merchandising </h3><p>Retail operations have also been transformed: </p><ul><li>ERP integration ensures real-time accuracy across stock, pricing, and sales data. </li></ul><ul><li>Offline mode proved especially valuable, allowing tills to continue trading even during connectivity issues. Where outages once meant queues stalling and frustrated fans leaving empty-handed, sales now continue uninterrupted, safeguarding revenue during the most critical matchday periods. </li></ul><ul><li>Compact tills enabled retail to operate efficiently in space-constrained vans around the stadium. </li></ul><ul><li>Customer-facing displays improved the checkout experience by showing baskets in real time and promoting special offers. </li></ul><h2>Scalability and Trust </h2><p>The success of the hospitality rollout gave the stadium the confidence to extend TCPOS into retail. The trust built during the first phase has since evolved into a longer-term partnership, with the system now at the heart of both catering and merchandising operations. </p><p>The stadium continues to expand its use of TCPOS, exploring new features and products such as Zucchetti’s digital receipts solution, E-Bon and voucher management integration to modernise manual processes. </p><h2>Conclusion </h2><p>By delivering a fully cashless, multifunctional POS solution, Zucchetti enabled one of Germany’s largest stadiums to modernise its operations from the ground up. TCPOS now powers the speed and scale of public catering, the refinement of VIP table service, and the complexity of merchandising — all with the resilience of offline capability to ensure sales never stop, even when connectivity does. </p><p>For staff, the changes have been transformative: pen-and-paper orders have given way to digital handhelds, queues move more quickly, and retail teams can serve fans with confidence. For fans, the experience is smoother, faster, and more enjoyable, no matter where in the stadium they choose to spend their time. </p></div></div></div></main></div></section><section class="elementor-section elementor-top-section elementor-element elementor-element-44b03ab7 resource-sec elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="44b03ab7" data-element_type="section" data-settings="{"background_background":"classic","background_motion_fx_motion_fx_scrolling":"yes","background_motion_fx_scale_effect":"yes","background_motion_fx_scale_direction":"in-out","background_motion_fx_scale_speed":{"unit":"px","size":4,"sizes":[]},"background_motion_fx_scale_range":{"unit":"%","size":"","sizes":{"start":20,"end":80}},"background_motion_fx_devices":["desktop","laptop","tablet","mobile"]}"><div class="elementor-background-overlay"></div><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7bba46c9" data-id="7bba46c9" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-7e41bbf1 elementor-widget__width-auto elementor-absolute elementor-widget elementor-widget-image" data-id="7e41bbf1" data-element_type="widget" data-settings="{"_position":"absolute","motion_fx_motion_fx_scrolling":"yes","motion_fx_translateX_effect":"yes","motion_fx_translateX_direction":"negative","motion_fx_translateX_affectedRange":{"unit":"%","size":"","sizes":{"start":0,"end":49}},"motion_fx_rotateZ_effect":"yes","motion_fx_rotateZ_affectedRange":{"unit":"%","size":"","sizes":{"start":0,"end":50}},"motion_fx_translateX_speed":{"unit":"px","size":4,"sizes":[]},"motion_fx_rotateZ_speed":{"unit":"px","size":1,"sizes":[]},"motion_fx_devices":["desktop","laptop","tablet","mobile"]}" data-widget_type="image.default"><div class="elementor-widget-container"> <img loading="lazy" decoding="async" width="156" height="197" src="https://zucchetti.uk/wp-content/uploads/2023/12/Ellipse-24-1-2.webp" class="attachment-large size-large wp-image-2332" alt="" /></div></div><div class="elementor-element elementor-element-65a4e8a2 elementor-widget__width-auto elementor-absolute elementor-widget elementor-widget-image" data-id="65a4e8a2" data-element_type="widget" data-settings="{"_position":"absolute","motion_fx_motion_fx_scrolling":"yes","motion_fx_translateX_effect":"yes","motion_fx_translateX_affectedRange":{"unit":"%","size":"","sizes":{"start":0,"end":49}},"motion_fx_rotateZ_effect":"yes","motion_fx_rotateZ_affectedRange":{"unit":"%","size":"","sizes":{"start":0,"end":50}},"motion_fx_translateX_speed":{"unit":"px","size":4,"sizes":[]},"motion_fx_rotateZ_speed":{"unit":"px","size":1,"sizes":[]},"motion_fx_devices":["desktop","laptop","tablet","mobile"]}" data-widget_type="image.default"><div class="elementor-widget-container"> <img loading="lazy" decoding="async" width="99" height="130" src="https://zucchetti.uk/wp-content/uploads/2023/12/Ellipse-25-3.webp" class="attachment-large size-large wp-image-2331" alt="" /></div></div><section class="elementor-section elementor-inner-section elementor-element elementor-element-24731262 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="24731262" data-element_type="section"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-54108eec animated-slow elementor-invisible" data-id="54108eec" data-element_type="column" data-settings="{"animation":"fadeIn","animation_mobile":"fadeIn","animation_delay":500}"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-6d263daf elementor-widget__width-auto res-cl elementor-invisible elementor-widget elementor-widget-heading" data-id="6d263daf" data-element_type="widget" data-settings="{"_animation":"fadeIn","_animation_mobile":"fadeIn","_animation_delay":500}" data-aos="fade-down" data-aos-delay="500" data-widget_type="heading.default"><div class="elementor-widget-container"><h3 class="elementor-heading-title elementor-size-default">Resources you may like</h3></div></div><div class="elementor-element elementor-element-69fe9df2 elementor-widget__width-auto elementor-invisible elementor-widget elementor-widget-image" data-id="69fe9df2" data-element_type="widget" data-settings="{"_animation":"fadeIn","_animation_mobile":"fadeIn","_animation_delay":500}" data-aos="fade-down" data-aos-delay="500" data-widget_type="image.default"><div class="elementor-widget-container"> <img loading="lazy" decoding="async" width="31" height="37" src="https://zucchetti.uk/wp-content/uploads/2023/12/Vector.webp" class="attachment-full size-full wp-image-2184" alt="" /></div></div><div class="elementor-element elementor-element-5a33a5ff elementor-widget elementor-widget-spacer" data-id="5a33a5ff" data-element_type="widget" data-widget_type="spacer.default"><div class="elementor-widget-container"><div class="elementor-spacer"><div class="elementor-spacer-inner"></div></div></div></div><div class="elementor-element elementor-element-31932e15 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-invisible elementor-widget elementor-widget-text-editor" data-id="31932e15" data-element_type="widget" data-settings="{"_animation":"fadeIn","_animation_mobile":"fadeIn","_animation_delay":500}" data-aos="fade-up" data-aos-delay="500" data-widget_type="text-editor.default"><div class="elementor-widget-container"><p>Discover valuable insights in the resources below or visit our Resources Hub for more helpful blogs, reports, guides and more to enhance your knowledge and expertise.</p></div></div><div class="elementor-element 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}/* End custom CSS */</style><div data-elementor-type="loop-item" data-elementor-id="2175" class="elementor elementor-2175 e-loop-item e-loop-item-4290 post-4290 post type-post status-publish format-standard has-post-thumbnail hentry category-case-study tag-case-study resource-sector-corporate-hospitality resource-role-customer-experience resource-role-operations resource-role-technology" data-elementor-post-type="elementor_library" data-custom-edit-handle="1"><section class="elementor-section elementor-top-section elementor-element elementor-element-0c0654f elementor-section-full_width resource-sec elementor-section-height-default elementor-section-height-default" data-id="0c0654f" data-element_type="section" data-settings="{"background_background":"classic"}"><div class="elementor-container elementor-column-gap-no"><div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-38fe162 parent-hvr" data-id="38fe162" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><section class="elementor-section elementor-inner-section elementor-element elementor-element-38fe18d elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="38fe18d" data-element_type="section"><div class="elementor-container elementor-column-gap-no"><div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-64328e2" data-id="64328e2" data-element_type="column" data-settings="{"background_background":"classic"}"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-a931e68 post-image elementor-widget__width-inherit elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image" data-id="a931e68" data-element_type="widget" data-widget_type="theme-post-featured-image.default"><div class="elementor-widget-container"> <a href="https://zucchetti.uk/case-study/three-sites-5000-employees-millions-of-meals-served-with-zucchettis-tcpos/"> <img loading="lazy" decoding="async" width="800" height="450" src="https://zucchetti.uk/wp-content/uploads/2025/11/case-study-17-1.webp" class="attachment-full size-full wp-image-4292" alt="" srcset="https://zucchetti.uk/wp-content/uploads/2025/11/case-study-17-1.webp 800w, https://zucchetti.uk/wp-content/uploads/2025/11/case-study-17-1-300x169.webp 300w, https://zucchetti.uk/wp-content/uploads/2025/11/case-study-17-1-768x432.webp 768w" sizes="(max-width: 800px) 100vw, 800px" /> </a></div></div></div></div></div></section><section class="elementor-section elementor-inner-section elementor-element elementor-element-a4fb400 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="a4fb400" data-element_type="section" data-settings="{"background_background":"classic"}"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-d86fc7a" data-id="d86fc7a" data-element_type="column" data-settings="{"background_background":"classic"}"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-928f06c elementor-widget elementor-widget-post-info" data-id="928f06c" data-element_type="widget" data-widget_type="post-info.default"><div class="elementor-widget-container"><ul class="elementor-inline-items elementor-icon-list-items elementor-post-info"><li class="elementor-icon-list-item elementor-repeater-item-b6e866a elementor-inline-item" itemprop="datePublished"> <span class="elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date"> <time> 28 November, 2025</time> </span></li></ul></div></div><div class="elementor-element elementor-element-1e5d8c5 elementor-widget__width-initial elementor-widget-mobile__width-inherit blog-heading elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading" data-id="1e5d8c5" data-element_type="widget" data-widget_type="theme-post-title.default"><div class="elementor-widget-container"><h2 class="elementor-heading-title elementor-size-default"><a href="https://zucchetti.uk/case-study/three-sites-5000-employees-millions-of-meals-served-with-zucchettis-tcpos/">Three Sites, 5,000 Employees, Millions of Meals Served with Zucchetti’s TCPOS</a></h2></div></div><div class="elementor-element elementor-element-1e6870a elementor-widget elementor-widget-theme-post-excerpt" data-id="1e6870a" data-element_type="widget" data-widget_type="theme-post-excerpt.default"><div class="elementor-widget-container"><p>This case study shows how a major pharmaceutical manufacturer upgraded its dining operations across three..</div></div><div class="elementor-element elementor-element-adc49ce elementor-widget elementor-widget-button" data-id="adc49ce" data-element_type="widget" data-widget_type="button.default"><div class="elementor-widget-container"><div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://zucchetti.uk/case-study/three-sites-5000-employees-millions-of-meals-served-with-zucchettis-tcpos/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-icon"> <i aria-hidden="true" class="fas fa-arrow-right"></i> </span> <span class="elementor-button-text">learn more</span> </span> </a></div></div></div><div class="elementor-element elementor-element-9c14f3a post-tag-lp elementor-widget elementor-widget-post-info" data-id="9c14f3a" data-element_type="widget" data-widget_type="post-info.default"><div class="elementor-widget-container"><ul class="elementor-inline-items elementor-icon-list-items elementor-post-info"><li class="elementor-icon-list-item elementor-repeater-item-a1858fb elementor-inline-item" itemprop="about"> <span class="elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-terms"> <span class="elementor-post-info__terms-list"> <span class="elementor-post-info__terms-list-item">Case Study</span> </span> </span></li></ul></div></div></div></div></div></section></div></div></div></section></div><div data-elementor-type="loop-item" data-elementor-id="2175" class="elementor elementor-2175 e-loop-item e-loop-item-4279 post-4279 post type-post status-publish format-standard has-post-thumbnail hentry category-blog tag-blog resource-sector-retail resource-role-marketing resource-role-operations" data-elementor-post-type="elementor_library" data-custom-edit-handle="1"><section class="elementor-section elementor-top-section elementor-element elementor-element-0c0654f elementor-section-full_width resource-sec elementor-section-height-default elementor-section-height-default" data-id="0c0654f" data-element_type="section" data-settings="{"background_background":"classic"}"><div class="elementor-container elementor-column-gap-no"><div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-38fe162 parent-hvr" data-id="38fe162" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><section class="elementor-section elementor-inner-section elementor-element elementor-element-38fe18d elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="38fe18d" data-element_type="section"><div class="elementor-container elementor-column-gap-no"><div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-64328e2" data-id="64328e2" data-element_type="column" data-settings="{"background_background":"classic"}"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-a931e68 post-image elementor-widget__width-inherit elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image" data-id="a931e68" data-element_type="widget" data-widget_type="theme-post-featured-image.default"><div class="elementor-widget-container"> <a href="https://zucchetti.uk/blog/the-retail-hack-for-a-successful-golden-quarter/"> <img loading="lazy" decoding="async" width="800" height="600" src="https://zucchetti.uk/wp-content/uploads/2025/11/TRB-Guide-2-2.webp" class="attachment-full size-full wp-image-4280" alt="" srcset="https://zucchetti.uk/wp-content/uploads/2025/11/TRB-Guide-2-2.webp 800w, https://zucchetti.uk/wp-content/uploads/2025/11/TRB-Guide-2-2-300x225.webp 300w, https://zucchetti.uk/wp-content/uploads/2025/11/TRB-Guide-2-2-768x576.webp 768w" sizes="(max-width: 800px) 100vw, 800px" /> </a></div></div></div></div></div></section><section class="elementor-section elementor-inner-section elementor-element elementor-element-a4fb400 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="a4fb400" data-element_type="section" data-settings="{"background_background":"classic"}"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-d86fc7a" data-id="d86fc7a" data-element_type="column" data-settings="{"background_background":"classic"}"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-928f06c elementor-widget elementor-widget-post-info" data-id="928f06c" data-element_type="widget" data-widget_type="post-info.default"><div class="elementor-widget-container"><ul class="elementor-inline-items elementor-icon-list-items elementor-post-info"><li class="elementor-icon-list-item elementor-repeater-item-b6e866a elementor-inline-item" itemprop="datePublished"> <span class="elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date"> <time> 6 November, 2025</time> </span></li></ul></div></div><div class="elementor-element elementor-element-1e5d8c5 elementor-widget__width-initial elementor-widget-mobile__width-inherit blog-heading elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading" data-id="1e5d8c5" data-element_type="widget" data-widget_type="theme-post-title.default"><div class="elementor-widget-container"><h2 class="elementor-heading-title elementor-size-default"><a href="https://zucchetti.uk/blog/the-retail-hack-for-a-successful-golden-quarter/">The Retail Hack for a Successful Golden Quarter</a></h2></div></div><div class="elementor-element elementor-element-1e6870a elementor-widget elementor-widget-theme-post-excerpt" data-id="1e6870a" data-element_type="widget" data-widget_type="theme-post-excerpt.default"><div class="elementor-widget-container"><p>The Golden Quarter is retail’s busiest season, bringing big opportunities and pressure to perform. This..</div></div><div class="elementor-element elementor-element-adc49ce elementor-widget elementor-widget-button" data-id="adc49ce" data-element_type="widget" data-widget_type="button.default"><div class="elementor-widget-container"><div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://zucchetti.uk/blog/the-retail-hack-for-a-successful-golden-quarter/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-icon"> <i aria-hidden="true" class="fas fa-arrow-right"></i> </span> <span class="elementor-button-text">learn more</span> </span> </a></div></div></div><div class="elementor-element elementor-element-9c14f3a post-tag-lp elementor-widget elementor-widget-post-info" data-id="9c14f3a" data-element_type="widget" data-widget_type="post-info.default"><div class="elementor-widget-container"><ul class="elementor-inline-items elementor-icon-list-items elementor-post-info"><li 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elementor-section-height-default elementor-section-height-default" data-id="0c0654f" data-element_type="section" data-settings="{"background_background":"classic"}"><div class="elementor-container elementor-column-gap-no"><div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-38fe162 parent-hvr" data-id="38fe162" data-element_type="column"><div class="elementor-widget-wrap elementor-element-populated"><section class="elementor-section elementor-inner-section elementor-element elementor-element-38fe18d elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="38fe18d" data-element_type="section"><div class="elementor-container elementor-column-gap-no"><div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-64328e2" data-id="64328e2" data-element_type="column" data-settings="{"background_background":"classic"}"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-a931e68 post-image elementor-widget__width-inherit elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image" data-id="a931e68" data-element_type="widget" data-widget_type="theme-post-featured-image.default"><div class="elementor-widget-container"> <a href="https://zucchetti.uk/case-study/delivering-first-class-customer-experience-to-the-heathrow-concorde-lounge/"> <img loading="lazy" decoding="async" width="2560" height="1707" src="https://zucchetti.uk/wp-content/uploads/2025/09/GettyImages-1211403790-vip-lounge-hostess-serving-airport-2-scaled.jpg" class="attachment-full size-full wp-image-4242" alt="" srcset="https://zucchetti.uk/wp-content/uploads/2025/09/GettyImages-1211403790-vip-lounge-hostess-serving-airport-2-scaled.jpg 2560w, https://zucchetti.uk/wp-content/uploads/2025/09/GettyImages-1211403790-vip-lounge-hostess-serving-airport-2-300x200.jpg 300w, https://zucchetti.uk/wp-content/uploads/2025/09/GettyImages-1211403790-vip-lounge-hostess-serving-airport-2-1024x683.jpg 1024w, https://zucchetti.uk/wp-content/uploads/2025/09/GettyImages-1211403790-vip-lounge-hostess-serving-airport-2-768x512.jpg 768w, https://zucchetti.uk/wp-content/uploads/2025/09/GettyImages-1211403790-vip-lounge-hostess-serving-airport-2-1536x1024.jpg 1536w, https://zucchetti.uk/wp-content/uploads/2025/09/GettyImages-1211403790-vip-lounge-hostess-serving-airport-2-2048x1365.jpg 2048w" sizes="(max-width: 2560px) 100vw, 2560px" /> </a></div></div></div></div></div></section><section class="elementor-section elementor-inner-section elementor-element elementor-element-a4fb400 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="a4fb400" data-element_type="section" data-settings="{"background_background":"classic"}"><div class="elementor-container elementor-column-gap-default"><div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-d86fc7a" data-id="d86fc7a" data-element_type="column" data-settings="{"background_background":"classic"}"><div class="elementor-widget-wrap elementor-element-populated"><div class="elementor-element elementor-element-928f06c elementor-widget elementor-widget-post-info" data-id="928f06c" data-element_type="widget" data-widget_type="post-info.default"><div class="elementor-widget-container"><ul class="elementor-inline-items elementor-icon-list-items elementor-post-info"><li class="elementor-icon-list-item elementor-repeater-item-b6e866a elementor-inline-item" itemprop="datePublished"> <span class="elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date"> <time> 4 November, 2025</time> </span></li></ul></div></div><div class="elementor-element elementor-element-1e5d8c5 elementor-widget__width-initial elementor-widget-mobile__width-inherit blog-heading elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading" data-id="1e5d8c5" data-element_type="widget" data-widget_type="theme-post-title.default"><div class="elementor-widget-container"><h2 class="elementor-heading-title elementor-size-default"><a href="https://zucchetti.uk/case-study/delivering-first-class-customer-experience-to-the-heathrow-concorde-lounge/">Delivering First Class Customer Experience to the Heathrow Concorde lounge</a></h2></div></div><div class="elementor-element elementor-element-1e6870a elementor-widget elementor-widget-theme-post-excerpt" data-id="1e6870a" data-element_type="widget" data-widget_type="theme-post-excerpt.default"><div class="elementor-widget-container"><p>BaxterStorey partnered with Zucchetti to enhance service at Heathrow’s Concorde Lounge, using TCPOS to improve..</div></div><div class="elementor-element elementor-element-adc49ce elementor-widget elementor-widget-button" data-id="adc49ce" data-element_type="widget" 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src="https://zucchetti.uk/wp-content/uploads/2023/12/Frame-2-1.svg" class="_mi _before _svg" aria-hidden="true" alt="" width="33" height="33"/><span>Sectors</span></a><ul class="sub-menu elementor-nav-menu--dropdown"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2977"><a href="https://zucchetti.uk/sectors/corporate-hospitality/" class="elementor-sub-item">Corporate Hospitality</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2916"><a href="https://zucchetti.uk/sectors/retail/" class="elementor-sub-item">Retail</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2917"><a href="https://zucchetti.uk/sectors/food-and-beverage/" class="elementor-sub-item">Food & Beverage</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2915"><a href="https://zucchetti.uk/sectors/stadium/" class="elementor-sub-item">Stadium & Entertainment</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2914"><a href="https://zucchetti.uk/sectors/travel/" class="elementor-sub-item">Travel</a></li></ul></li><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-2920"><a href="#" class="elementor-item elementor-item-anchor"><img src="https://zucchetti.uk/wp-content/uploads/2023/12/Group-16.svg" class="_mi _before _svg" aria-hidden="true" alt="" width="39" height="37"/><span>Solutions</span></a><ul class="sub-menu elementor-nav-menu--dropdown"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-4158"><a href="https://zucchetti.uk/solutions/ai-powered-vision-checkout-system/" class="elementor-sub-item">visioncheckout</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2922"><a href="https://zucchetti.uk/solutions/point-of-sale/" class="elementor-sub-item">Point of Sale</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2921"><a href="https://zucchetti.uk/solutions/self-ordering/" class="elementor-sub-item">Self-Ordering</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2923"><a href="https://zucchetti.uk/solutions/payments/" class="elementor-sub-item">Payment</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2925"><a href="https://zucchetti.uk/solutions/loyalty/" class="elementor-sub-item">Loyalty</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2927"><a href="https://zucchetti.uk/solutions/ecommerce/" class="elementor-sub-item">eCommerce</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2924"><a href="https://zucchetti.uk/solutions/operations/" class="elementor-sub-item">Operations</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2926"><a 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class="elementor-item"><img src="https://zucchetti.uk/wp-content/uploads/2023/12/Group-17.svg" class="_mi _before _svg" aria-hidden="true" alt="" width="28" height="32"/><span>Resources</span></a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2600"><a href="https://zucchetti.uk/contact-us/" class="elementor-item"><img src="https://zucchetti.uk/wp-content/uploads/2023/12/Group-18.svg" class="_mi _before _svg" aria-hidden="true" alt="" width="39" height="33"/><span>Contact</span></a></li></ul></nav><nav class="elementor-nav-menu--dropdown elementor-nav-menu__container" aria-hidden="true"><ul id="menu-2-c3fc746" class="elementor-nav-menu sm-vertical"><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-2913"><a href="#" class="elementor-item elementor-item-anchor" tabindex="-1"><img src="https://zucchetti.uk/wp-content/uploads/2023/12/Frame-2-1.svg" class="_mi _before _svg" aria-hidden="true" alt="" width="33" height="33"/><span>Sectors</span></a><ul class="sub-menu elementor-nav-menu--dropdown"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2977"><a href="https://zucchetti.uk/sectors/corporate-hospitality/" class="elementor-sub-item" tabindex="-1">Corporate Hospitality</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2916"><a href="https://zucchetti.uk/sectors/retail/" class="elementor-sub-item" tabindex="-1">Retail</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2917"><a href="https://zucchetti.uk/sectors/food-and-beverage/" class="elementor-sub-item" tabindex="-1">Food & Beverage</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2915"><a href="https://zucchetti.uk/sectors/stadium/" class="elementor-sub-item" tabindex="-1">Stadium & Entertainment</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2914"><a 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aria-hidden=\"true\"><\/i>","library":"fa-solid"}}" data-widget_type="nav-menu.default"><div class="elementor-widget-container"><nav aria-label="Menu" class="elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-none"><ul id="menu-1-5256ff0" class="elementor-nav-menu sm-vertical"><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-2913"><a href="#" class="elementor-item elementor-item-anchor"><img src="https://zucchetti.uk/wp-content/uploads/2023/12/Frame-2-1.svg" class="_mi _before _svg" aria-hidden="true" alt="" width="33" height="33"/><span>Sectors</span></a><ul class="sub-menu elementor-nav-menu--dropdown"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2977"><a href="https://zucchetti.uk/sectors/corporate-hospitality/" class="elementor-sub-item">Corporate Hospitality</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page 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height="37"/><span>Solutions</span></a><ul class="sub-menu elementor-nav-menu--dropdown"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-4158"><a href="https://zucchetti.uk/solutions/ai-powered-vision-checkout-system/" class="elementor-sub-item">visioncheckout</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2922"><a href="https://zucchetti.uk/solutions/point-of-sale/" class="elementor-sub-item">Point of Sale</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2921"><a href="https://zucchetti.uk/solutions/self-ordering/" class="elementor-sub-item">Self-Ordering</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2923"><a href="https://zucchetti.uk/solutions/payments/" class="elementor-sub-item">Payment</a></li><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2925"><a href="https://zucchetti.uk/solutions/loyalty/" 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