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2026-01-01
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2026-02-21
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<p>Universal Background Screening, Inc., a leading provider of employment background screening, drug testing, physical exams, and compliance management solutions, today announced the results of its annual Client Satisfaction Survey.</p>
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<p>Universal Background Screening, Inc., a leading provider of employment background screening, drug testing, physical exams, and compliance management solutions, today announced the results of its annual Client Satisfaction Survey.</p>
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<p>Universal takes pride in its commitment to delivering a high level of customer service, a unique approach to<a><strong>dedicated account management</strong></a>and industry-leading turnaround time. According to the survey:</p>
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<p>Universal takes pride in its commitment to delivering a high level of customer service, a unique approach to<a><strong>dedicated account management</strong></a>and industry-leading turnaround time. According to the survey:</p>
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<ul><li><i></i>Universal scored a 99.8% client satisfaction rating for its level of customer service. 92.8% of clients answered that they are "very satisfied" or "extremely satisfied."</li>
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<ul><li><i></i>Universal scored a 99.8% client satisfaction rating for its level of customer service. 92.8% of clients answered that they are "very satisfied" or "extremely satisfied."</li>
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<li><i></i>Universal scored a 99.5% client satisfaction rating for the quality of its products and services. 91.0% of its clients answered that they are "very satisfied" or "extremely satisfied."</li>
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<li><i></i>Universal scored a 99.5% client satisfaction rating for the quality of its products and services. 91.0% of its clients answered that they are "very satisfied" or "extremely satisfied."</li>
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<li><i></i>98.7% of Universal's clients indicated that they are likely to recommend the Company to others.</li>
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<li><i></i>98.7% of Universal's clients indicated that they are likely to recommend the Company to others.</li>
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