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Original 2026-01-01

Modified 2026-02-28

1 <h2>Top Help Articles</h2>

2 <p><a>How to provide my address history?</a></p>

3 <p><a>How to View Results for Drug or Health Services?</a></p>

4 <p><a>How do I schedule my drug test using eScreen?</a></p>

5 <p><a>How to view results in progress and the final report</a></p>

6 <p><a>How to login to the Orange Tree client portal</a></p>

7 <p><a>What happens where there is a “hit” on a National Criminal Records Search?</a></p>

8 <p><a>How to provide the information needed for your background check?</a></p>

9 <h2>Orange Tree Help Center</h2>

10 <ul><li><h2>SCREENING TYPES</h2>

11 </li>

12 <li><h2>USING ORANGE TREE</h2>

13 </li>

14 <li><h2>CANDIDATE PORTAL</h2>

15 </li>

16 <li><h2>DRUG, HEALTH, AND SPECIALTY SERVICES</h2>

17 </li>

18 </ul><h3>SCREENING TYPES</h3>

19 <p>Locator and Trace Services</p>

20 <ul><li><a>Social Security Number Trace (SSN)</a></li>

21 <li><a>National Criminal Record Search (NCRS)</a></li>

22 <li><a>National Sex Offender Record Search (NSOR)</a></li>

23 <li><a>What happens when there is a “hit” on a National Criminal Records Search?</a></li>

24 </ul><p>Criminal Research</p>

25 <ul><li><a>Sanctions and Exclusions Lists</a></li>

26 <li><a>International Criminal History</a></li>

27 <li><a>Statewide Criminal Records Check</a></li>

28 <li><a>County Criminal Records</a></li>

29 <li><a>Federal Criminal Records Check</a></li>

30 </ul><p>Verification Services</p>

31 <ul><li><a>International Education Verification</a></li>

32 <li><a>Professional License Verification</a></li>

33 <li><a>Motor Vehicle/Driving Record Research</a></li>

34 <li><a>International Credit Report</a></li>

35 <li><a>International Employment Verification</a></li>

36 <li><a>Professional Reference Verification</a></li>

37 <li><a>Education Verification</a></li>

38 <li><a>Consumer Credit Reports</a></li>

39 <li><a>Employment Verification</a></li>

40 </ul><p>Drug Screens</p>

41 <ul><li><a>Drug Testing Services</a></li>

42 </ul><p>Occupational Health</p>

43 <ul><li><a>Occupational Health Services</a></li>

44 </ul><h3>USING ORANGE TREE</h3>

45 <h4>How to login</h4>

46 <ul><li><a>How to login to the Orange Tree client portal</a></li>

47 </ul><h4>How to order a background check</h4>

48 <ul><li><a>How to place an order via Applicant Entry</a></li>

49 <li><a>How to place an order via Applicant Order</a></li>

50 </ul><h4>How to view pending interviews</h4>

51 <ul><li><a>How to view pending Applicant Interviews</a></li>

52 </ul><h4>How to view Annotations</h4>

53 <ul><li><a>How to view Annotations</a></li>

54 </ul><h4>How to view order results</h4>

55 <ul><li><a>How to view results in progress and the final report</a></li>

56 </ul><h4>Initiate Adverse Action</h4>

57 <ul><li><a>How to initiate Adverse Action</a></li>

58 </ul><h4>How to reset your password</h4>

59 <ul><li><a>How to reset your Orange Tree client portal password</a></li>

60 </ul><h4>How to Place Mass/Bulk Orders</h4>

61 <ul><li><a>How to Place Mass/Bulk Orders</a></li>

62 </ul><h4>How to search for candidates and orders</h4>

63 <ul><li><a>How to search for orders, candidates, and save customized search views</a></li>

64 </ul><h3>CANDIDATE PORTAL</h3>

65 <h4>How to update or provide missing information</h4>

66 <ul><li><a>How to update or provide missing information</a></li>

67 </ul><h4>How to complete background check application</h4>

68 <ul><li><a>How to provide the information needed for your background check</a></li>

69 </ul><h4>How to enter address history</h4>

70 <ul><li><a>How to provide my address history?</a></li>

71 </ul><h4>How to schedule eScreen drug test</h4>

72 <ul><li><a>How do I schedule my drug test using eScreen?</a></li>

73 </ul><h4>How to complete application for International candidates</h4>

74 <ul><li><a>International candidates: How to complete your background check application</a></li>

75 </ul><h4>How to provide your employment history</h4>

76 <ul><li><a>How to provide your employment history</a></li>

77 </ul><h3>DRUG, HEALTH, AND SPECIALTY SERVICES</h3>

78 <h4>How to View Results for Drug Tests or Health Services</h4>

79 <ul><li><a>How to View Results for Drug or Health Services</a></li>

80 </ul><h4>How to Order a Drug Test via MyeScreen</h4>

81 <ul><li><a>How to Order a Drug Test via MyeScreen</a></li>

82 </ul><h4>Adverse Action</h4>

83 <ul><li><a>Understanding Adverse Action</a></li>

84 </ul><h4>Adjudication</h4>

85 <ul><li><a>Automated Adjudication Service</a></li>

86 </ul><h2>Stay in the know</h2>

87 <p>Stay current on background screening best practices and industry news.</p>

88 <h2>Ready for a better background screening experience?</h2>

89 <p>Tell us what you need. We’ll show you how it can happen.</p>

90 <p><a>Contact Us</a></p>