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Original
2026-01-01
Modified
2026-02-28
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<p>1. Click on the<b>Candidate Name</b><b></b>to view a high level overview of order details. </p>
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<p>1. Click on the<b>Candidate Name</b><b></b>to view a high level overview of order details. </p>
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<p>2. The SSN and Date of Birth are masked throughout the portal and report. </p>
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<p>2. The SSN and Date of Birth are masked throughout the portal and report. </p>
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<p>3. All the completed services and results are viewable as they are received. </p>
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<p>3. All the completed services and results are viewable as they are received. </p>
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<p><b>Green</b>means no records, or discrepancies found. <b>Red</b>means a discrepancy was found. </p>
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<p><b>Green</b>means no records, or discrepancies found. <b>Red</b>means a discrepancy was found. </p>
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<p>4. Click on the<b>‘Complete’</b>icon or service to view the results. </p>
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<p>4. Click on the<b>‘Complete’</b>icon or service to view the results. </p>
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<p>5. Here we see a discrepancy, a record was found. </p>
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<p>5. Here we see a discrepancy, a record was found. </p>
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<p>Click on the <b>‘Complete’</b> icon or service to collapse details. </p>
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<p>Click on the <b>‘Complete’</b> icon or service to collapse details. </p>
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<p>6. Click on the <b>‘Complete’</b> icon or service to view the results of another service. </p>
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<p>6. Click on the <b>‘Complete’</b> icon or service to view the results of another service. </p>
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<p>7. Here we see a discrepancy, the information provided for a verification did not match.<b></b>Click on the <b>‘Complete’</b> icon or service to collapse details. </p>
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<p>7. Here we see a discrepancy, the information provided for a verification did not match.<b></b>Click on the <b>‘Complete’</b> icon or service to collapse details. </p>
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<p>8. A comprehensive report of all completed services is available under’Attachments’. <b></b>Click on<b>‘Report’</b>to download a pdf copy of the final report. </p>
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<p>8. A comprehensive report of all completed services is available under’Attachments’. <b></b>Click on<b>‘Report’</b>to download a pdf copy of the final report. </p>
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<p>9. The first page of the report will provide the candidate’s name, your company name, and the location the order was submitted under.</p>
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<p>9. The first page of the report will provide the candidate’s name, your company name, and the location the order was submitted under.</p>
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<p>10. The<b>‘Personal Data’</b>section, provides the information that was received for the order. The dates when the order was received, completed, and sent are also provided. </p>
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<p>10. The<b>‘Personal Data’</b>section, provides the information that was received for the order. The dates when the order was received, completed, and sent are also provided. </p>
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<p>11. The<b>‘Summary’</b>section provides all the services ordered. </p>
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<p>11. The<b>‘Summary’</b>section provides all the services ordered. </p>
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<p>A status of ‘Complete’, or ‘Pending’ and service level results are provided for each service. </p>
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<p>A status of ‘Complete’, or ‘Pending’ and service level results are provided for each service. </p>
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<p>12. You will have the ability to view the details of each service completed.</p>
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<p>12. You will have the ability to view the details of each service completed.</p>
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<p>13. All criminal results follow the same reporting format: the area searched, name searched, completion date and service result.</p>
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<p>13. All criminal results follow the same reporting format: the area searched, name searched, completion date and service result.</p>
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<p>14. All employment and education verification services have the same reporting format.The city and state the employer/school is located, details on who verified the information, and the service completion date is provided. </p>
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<p>14. All employment and education verification services have the same reporting format.The city and state the employer/school is located, details on who verified the information, and the service completion date is provided. </p>
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<p>15. The<b>‘Provided’</b>column is the information provided for the order.</p>
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<p>15. The<b>‘Provided’</b>column is the information provided for the order.</p>
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<p>The<b>‘Actual’</b>column is the information verified. </p>
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<p>The<b>‘Actual’</b>column is the information verified. </p>
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<p>Any discrepant information will be in<b>bold</b>font.</p>
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<p>Any discrepant information will be in<b>bold</b>font.</p>
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<p>16. This concludes the<b>‘How to view results and final report’</b>tutorial. </p>
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<p>16. This concludes the<b>‘How to view results and final report’</b>tutorial. </p>
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<p>Thank you! </p>
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<p>Thank you! </p>
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<h3>Here’s an interactive tutorial</h3>
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<h3>Here’s an interactive tutorial</h3>
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<p><a>https://www.iorad.com/player/1772620/How-to-view-results-and-the-final-report-</a></p>
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<p><a>https://www.iorad.com/player/1772620/How-to-view-results-and-the-final-report-</a></p>
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