Rivalry2

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Original 2026-01-01

Modified 2026-02-28

1 2025 has been a transformative year for Checkr, marked by strategic achievements that support<a>our mission</a>to build the data platform that powers safe and fair decisions. We're committed to turning complex people data into actionable insights to inform decisions that require trust.

2 Over120,000 customersuse Checkr to power trust decisions-like hiring an employee, approving a loan, or selecting a caregiver-and that number is growing every day, reflected by our company’s gross revenue surpassing $800M.

3 As a reflection of our commitment to innovating to meet customer needs, for the eighth consecutive year, Checkr was named to the<a>Forbes Cloud 100</a>-the definitive ranking of the top 100 private cloud companies in the world.

4 In April, we were thrilled to announce our acquisition of<a>Truework</a>, a leading income and employment verification provider with an AI-powered, customer-obsessed product vision that mirrors our own. Truework was the first provider to connect every major verification method into one platform. Welcoming their thousands of customers and incredible team members to the Checkr family was a standout moment of our year. This acquisition represents critical continued expansion of product capabilities for the fast-growing enterprise segment and the ability to meet more of our customers’ employment verification needs.

5 <a>Checkr Trust</a>, our product line that helps businesses gather risk intelligence at scale, continued to grow in 2025-delivering essential criminal record, identity, and driver record information to customers like<a>Verkada</a>and Turo.<a>Checkr Personal</a>is reimagining personal background checks foreveryonewho needs to make a trust decision, not just businesses. Unlike some other personal screening tools, Checkr Personal uses the same people data graph and AI technology as<a>Checkr Workforce</a>(our employment background checks), so customers can trust that the information they receive is accurate and complete.

6 Every day, the Checkr team shows up to first and foremost deliver an exceptional experience to all our customers, whether they are a small business or a large enterprise. We are proud to partner with them to modernize their hiring processes.

7 Let’s look back on a few<a>customer highlights</a>from 2025.

8 <a>Bojangles</a>(BOJ of WNC), the nation's largest Bojangles franchisee with 125 locations across six states, needed a new background check provider who could deliver reliable, complete background check reports-something their previous provider continued to fall short on delivering. They also needed enhanced compliance solutions, such as automated adverse action workflows that helped mitigate risk and improve consistency as they managed checks for over 4,200 employees. After switching to Checkr, they saw a50% reduction in manual adjudication tasksand could finally trust that their reports were accurate and comprehensive.

9 <a>E-J Electric</a>, the nation’s leading privately owned electrical contractor, needed to streamline its background check process and eliminate the delays and manual tasks caused by its legacy provider. Their previous system resulted in slow turnaround times, complex compliance challenges, and a lack of transparency for both recruiters and candidates. After partnering with Checkr and integrating the platform with their HR system, E-J Electric saw a71% decrease in background check turnaround time, fully automated DOT employment verifications, and increased hiring confidence thanks to detailed, transparent reports.

10 I look at the growth opportunities when evaluating software, and it's clear to me, based on what I've seen from Checkr, you're not done growing yet. Checkr continues to add features and enhancements, and it's exciting to see what's coming. It's comforting to know that as we grow as a company, Checkr will also be growing.

11 Jesse Lender

12 Recruiting & Onboarding Manager,E-J Electric

13 <a>McDonald's</a>(Welburn Management), a family-owned group operating over 70 McDonald's franchises across the Southeast, needed a reliable background check process to support compliance, safeguard young employees, and accelerate hiring for 45 locations. With Checkr, Welburn built aconsistent, fair, and compliant hiring programfrom the ground up-improving safety standards for youth workers, keeping location managers staffed, and promoting second-chance hiring while maintaining trust and operational efficiency across thousands of employees.

14 <a>GoShare</a>, an innovative gig logistics platform connecting clients with over 50,000 vetted delivery drivers, experienced significant operational slowdowns and inaccuracies after switching from Checkr for background checks. Dissatisfied with delayed checks, unreliable reports, and poor customer service from their new provider, GoShare returned to Checkr and quickly saw turnaround times improve andtime spent on adjudication tasks reduced by 83%. With Checkr’s accurate, fast, and scalable solutions, GoShare restored trust for both its independent drivers and internal teams-enabling efficient onboarding, freeing up staff time, and supporting continued business growth.

15 It didn't take long for us to realize how valuable Checkr was, and that we needed to come back. With Checkr, we don’t question the information that’s presented to us. We know that Checkr has done their due diligence, and what’s presented in the report is accurate.

16 Kelsey Eames

17 Director of Driver Support,GoShare

18 A Net Promoter Score (NPS) is considered the gold standard for customer satisfaction and loyalty, and is a valuable tool for us to gather feedback to benchmark and improve our product. We’re thrilled to report that after our most recent customer survey, ourNPS is +60, maintaining our highest score to date year over year. Our score remains well above the B2B software industry average of +36, demonstrating our dedication to delighting customers with an outstanding product experience.

19 The employers and organizations that use Checkr every day are the most valuable source of feedback, and we’re proud to have been<a>awarded G2’s “Leader” status</a>for the sixth year in a row. In fact, we were named the Market Leader among over 150 background check solutions for the highest scores in both product satisfaction and market presence.

20 G2 Grid® ranking

21 The invaluable feedback we receive daily from the employers and organizations using Checkr is a cornerstone of our product development. Over the past year, this input-gathered through customer advisory boards, product feedback sessions, and survey responses-directly led to numerous<a>product enhancements</a>.

22 AI is infused into our platform-and has been since day one. This year, we shared a more in-depth peek behind the curtain into how<a>Checkr AI</a>powers every report, helping humans trust humans.

23 <ul><li>Identity verification (IDV)Identity document validation and liveness checks<a>spot fraudulent candidates early</a>, before you run a background check.</li>

24 <li>Candidate disclosure of addresses and aliasesCandidates can now self-report names and address history to speed reporting and support accuracy.</li>

25 <li>Clinic network optimizationEnhanced clinic prioritization and the addition of a new vendor give candidates more appointment options, accelerating turnaround times.</li>

26 <li>Expanded post-hire testingOn-site testing now enables customers to test employees immediately following an incident.</li>

27 </ul><ul><li>AI charge explainerCharge intelligence improves adjudicator efficiency by generating detailed AI summaries to clarify charge details directly within the report page.</li>

28 <li>Flexible report list viewsAdjudicators can now save, edit, and reorder columns for faster<a>adjudication</a>workflows.</li>

29 <li>Candidate stories enhancementsCustomers can<a>create question templates</a>that align with compliance standards to collect structured information on specific charges. Plus, we released improvements to SMS notifications designed to drive higher response rates and shorter response times.</li>

30 <li>Automated inquiry filtering in AssessThis compliance feature in<a>Assess</a>provides a one-click opt-in to prebuilt, fair chance compliance rulesets.</li>

31 <li>Regional compliance automation in Assess Enhanced state and local compliance automation makes it easier for your team to stay up-to-date with evolving regulations in your hiring regions.</li>

32 <li>Reimagined analytics dashboardsCriminal, Overview, MVR, and Adjudication<a>analytics dashboards</a>are now available in the self-service view, empowering every user to identify trends, bottlenecks, and opportunities for improved decision-making.</li>

33 </ul><ul><li>Streamlined order flowCreate, save, and easily reorder your own custom screening packages with our new, simplified ordering experience.</li>

34 <li>Tailored screening recommendationsEliminate the guesswork when ordering your background check. View screening recommendations tailored to your industry and the role you are hiring for.</li>

35 <li>Auto-enrollment for continuous checksAuto-enrollment lets you easily add new hires to<a>continuous MVR or criminal record</a>monitoring to stay informed post-offer.</li>

36 <li>Prepaid creditsAll customers can now pre-purchase discounted report credits in bulk.</li>

37 <li>Enhanced FACIS & Healthcare PackagesContinuous<a>healthcare monitoring</a>(PLV & FACIS) is now available for healthcare customers.</li>

38 </ul>Checkr offers<a>200+ integrations</a>with ATS, HRIS, and HCM partners and a custom API, creating a seamless hiring flow for every customer. 2025 brought many exciting additions to our partner network, including:

39 <ul><li><a>Gusto Multi-Account Management</a>This Gusto integration enables accountants with multiple clients, or anyone running a multi-location business, to integrate Checkr directly into their Gusto workflow.</li>

40 <li><a>Dayforce</a>Our new partnership with Dayforce allows teams to access fast, accurate background checks through their Dayforce dashboard.</li>

41 <li><a>Paylocity</a>Checkr is now Paylocity’s preferred background check partner, available in both Recruiting and HR modules.</li>

42 </ul>Through the<a>Checkr.org</a>foundation and our commitment to<a>Pledge 1%</a>, corporate social responsibility is a core part of our work. We dedicate 1% of our product, profit, and equity to advancing fair chance hiring-our central social impact focus. This year, our team continued to support this mission by hosting programs and events that help our communities build more inclusive and equitable workforces.

43 In 2025, Checkr.org launched the Catalyst Apprenticeship Program to help justice-impacted individuals access career pathways and support fair chance hiring. The program offers 12-month paid apprenticeships at participating employers, aiming to reduce employment barriers for people with criminal records. By partnering with organizations like<a>TechSF</a>and<a>The Last Mile</a>, Catalyst provided training, mentorship, and financial support, fostering a more inclusive workforce and encouraging businesses to embrace untapped talent.

44 Checkr celebrated<a>Fair Chance Month</a>by partnering with community organizations, volunteering with justice-impacted individuals, and hosting networking and educational events to promote fair chance hiring. Through initiatives such as resume reviews and mock interviews, our team took action to break down barriers to employment for people with arrest or conviction histories.

45 Additionally, over 200 Checkr team members participated in the Footsteps for Fairness Walk-a-thon to raise funds for fair chance organizations. With almost 1,500 miles walked, we raised close to $17,000 for fair chance initiatives-and inspired team connection along the way.

46 In 2025, Checkr actively elevated the conversation around fair chance hiring and justice-impacted talent through thought leadership at several high-profile events. Company leaders led a panel at the<a>RBIJ Workforce & Justice Summit</a>focusing on policies that create meaningful opportunities for justice-impacted individuals. At the<a>Arouet Symposium</a>, Checkr spoke alongside industry leaders like JPMorgan Chase to engage policymakers, CEOs, and nonprofit partners in advancing fair chance hiring. The<a>NRWC Conference</a>provided Checkr with the opportunity to contribute to a roundtable promoting community adoption of fair chance practices alongside Harvard and JPMorgan Chase, and to speak in a plenary session highlighting the company’s apprenticeship program and commitment to equity in hiring.

47 Checkr employees are encouraged to use their 20 paid Volunteer Time Off hours each year to help our mission partners, including<a>Breakthrough</a>,<a>The Last Mile</a>,<a>Defy Ventures</a>, and more. These volunteer programs include providing coaching and tutoring, mock employment interviews, job fairs, and business pitch bootcamps to justice-impacted individuals.

48 Looking ahead to 2026, we’re excited to continue innovating to deliver an exceptional experience for both customers and candidates. As we sprint toward our mission to be the data platform that powers safe and fair decisions, next year’s product enhancements will include expanded identity and employment verification capabilities, document fraud detection, I-9 verification, and more screening enhancements built on Checkr’s superpower: people data that helps build trust in businesses and communities.

49 Our customers and partners continue to be the driving force behind our progress-thank you for your ongoing support and collaboration. We look forward to supporting your mission-critical trust decisions in the year ahead.

50 <h4>About the author</h4>

51 As VP of Product & Customer Marketing at Checkr, Bryan is responsible for educating current and prospective customers about the value and use of our products. He is passionate about understanding the needs of companies and candidates who use Checkr, and helping them get the most from the platform.