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Original
2026-02-18
Modified
2026-02-28
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<p>As a high-volume employer hiring for roles spanning across warehouse workers and drivers to sales team members and senior executives, Johnson Brothers needed screenings that kept pace with their recruiting needs. Their previous vendor couldn’t deliver.</p>
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<p>As a high-volume employer hiring for roles spanning across warehouse workers and drivers to sales team members and senior executives, Johnson Brothers needed screenings that kept pace with their recruiting needs. Their previous vendor couldn’t deliver.</p>
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<p>Turnaround times stretched to three to four weeks, leading to candidate attrition and operational slowdowns. Visibility was minimal, support was difficult to reach, and their previous screening solution also lacked an integration with Workday for a seamless experience.</p>
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<p>Turnaround times stretched to three to four weeks, leading to candidate attrition and operational slowdowns. Visibility was minimal, support was difficult to reach, and their previous screening solution also lacked an integration with Workday for a seamless experience.</p>
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<p>It was taking three to four weeks to get results back on background checks, which caused us to lose candidates, which was unacceptable…With our old vendor, we had no way of understanding the progress that the candidates were making until we received a final result.</p>
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<p>It was taking three to four weeks to get results back on background checks, which caused us to lose candidates, which was unacceptable…With our old vendor, we had no way of understanding the progress that the candidates were making until we received a final result.</p>
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<p>Sue Gilliam</p>
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<p>Sue Gilliam</p>
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<p>Director of Human Resources</p>
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<p>Director of Human Resources</p>
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<p>Their HR team needed faster results, transparency into candidate progress, and a partner who could scale across diverse roles.</p>
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<p>Their HR team needed faster results, transparency into candidate progress, and a partner who could scale across diverse roles.</p>
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<p>During their evaluation of new background check partners, several features were top of mind:</p>
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<p>During their evaluation of new background check partners, several features were top of mind:</p>
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<ul><li><b>Technology built for speed</b></li>
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<ul><li><b>Technology built for speed</b></li>
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<li><b>A Workday integration supported by dedicated specialists</b></li>
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<li><b>A Workday integration supported by dedicated specialists</b></li>
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<li><b>A people-first, responsive support experience</b></li>
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<li><b>A people-first, responsive support experience</b></li>
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</ul><p>Checkr delivered on all of these, giving Johnson Brothers the confidence to move forward.</p>
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</ul><p>Checkr delivered on all of these, giving Johnson Brothers the confidence to move forward.</p>
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<p>The quality and the caliber of the Checkr team was phenomenal. Not only did Checkr provide us with the ability to integrate with Workday, but also offered a team to help set up that integration. That was very important as we were looking at different vendors.</p>
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<p>The quality and the caliber of the Checkr team was phenomenal. Not only did Checkr provide us with the ability to integrate with Workday, but also offered a team to help set up that integration. That was very important as we were looking at different vendors.</p>
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<p>Sue Gilliam</p>
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<p>Sue Gilliam</p>
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<p>Director of Human Resources</p>
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<p>Director of Human Resources</p>
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<p>Their internal systems team even noted it was the easiest integration they’d completed in five or six years.</p>
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<p>Their internal systems team even noted it was the easiest integration they’d completed in five or six years.</p>
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<p>Johnson Brothers now sees meaningful speed gains across their screening process:</p>
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<p>Johnson Brothers now sees meaningful speed gains across their screening process:</p>
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<ul><li><b>Standalone MVRs return in 2-3 hours,</b>instead of 2-3 days</li>
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<ul><li><b>Standalone MVRs return in 2-3 hours,</b>instead of 2-3 days</li>
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<li><b>Full background check packages</b>(criminal, drug testing, MVR) finish in<b>less than a week</b></li>
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<li><b>Full background check packages</b>(criminal, drug testing, MVR) finish in<b>less than a week</b></li>
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<li><b>Drug testing turnaround is more than two days faster,</b>translating to a<b>30-40% speed gain</b></li>
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<li><b>Drug testing turnaround is more than two days faster,</b>translating to a<b>30-40% speed gain</b></li>
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</ul><p>"Two days can make a huge difference…whether someone passes or fails, we know faster. That saves a lot of time for our business," said Sue.</p>
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</ul><p>"Two days can make a huge difference…whether someone passes or fails, we know faster. That saves a lot of time for our business," said Sue.</p>
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<p>“I can see right off the top if everything is green-meaning the report is clear and we can move forward-or if something needs review," Sue explained. This gives the team immediate clarity, especially for candidates with upcoming start dates.</p>
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<p>“I can see right off the top if everything is green-meaning the report is clear and we can move forward-or if something needs review," Sue explained. This gives the team immediate clarity, especially for candidates with upcoming start dates.</p>
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<p>Checkr consolidates every required task from entering information and selecting a clinic, to completing a physical, and receiving results. Everything is done in one place.</p>
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<p>Checkr consolidates every required task from entering information and selecting a clinic, to completing a physical, and receiving results. Everything is done in one place.</p>
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<p>It’s a one-stop shop. Candidates aren’t chasing down clinics or trying to do three or four different things.</p>
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<p>It’s a one-stop shop. Candidates aren’t chasing down clinics or trying to do three or four different things.</p>
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<p>Sue Gilliam</p>
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<p>Sue Gilliam</p>
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<p>Director of Human Resources</p>
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<p>Director of Human Resources</p>
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<p>Sue’s team also sees improved verification completion rates thanks to Checkr’s flexibility. Candidates can now submit a broader range of documents-pay stubs, tax records, and other verification sources-which makes it easier for them to complete requirements and reduces back-and-forth with HR.</p>
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<p>Sue’s team also sees improved verification completion rates thanks to Checkr’s flexibility. Candidates can now submit a broader range of documents-pay stubs, tax records, and other verification sources-which makes it easier for them to complete requirements and reduces back-and-forth with HR.</p>
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<p>"Checkr has given candidates multiple different ways of providing documentation...and that's been the biggest save for us," said Sue. Placement in workflow matters too. The dashboard's summary view surfaces verification status clearly.</p>
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<p>"Checkr has given candidates multiple different ways of providing documentation...and that's been the biggest save for us," said Sue. Placement in workflow matters too. The dashboard's summary view surfaces verification status clearly.</p>
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<p>If someone shows green on employment verifications, we don’t have to look at that information-we know it’s been validated. With our former vendor, there was no summary, so we had to look through every single employer to understand if a verification came back clear.</p>
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<p>If someone shows green on employment verifications, we don’t have to look at that information-we know it’s been validated. With our former vendor, there was no summary, so we had to look through every single employer to understand if a verification came back clear.</p>
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<p>Sue Gilliam</p>
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<p>Sue Gilliam</p>
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<p>Director of Human Resources</p>
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<p>Director of Human Resources</p>
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<p>With their prior vendor, contacting support meant sending messages into a shared inbox and hoping for a response. With Checkr, questions are resolved quickly so hiring doesn’t stall.</p>
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<p>With their prior vendor, contacting support meant sending messages into a shared inbox and hoping for a response. With Checkr, questions are resolved quickly so hiring doesn’t stall.</p>
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<p>Support has become a key differentiator for Johnson Brothers’ team. "The most important thing for us is that we have a person we can call or email if we have a question or need to make a chance," said Sue, "Someone gets back to us very quickly, and that's invaluable."</p>
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<p>Support has become a key differentiator for Johnson Brothers’ team. "The most important thing for us is that we have a person we can call or email if we have a question or need to make a chance," said Sue, "Someone gets back to us very quickly, and that's invaluable."</p>
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<p>Checkr has helped Johnson Brothers streamline screening across 20 states and dozens of job types, moving from long delays to a modern, efficient, scalable screening experiences.</p>
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<p>Checkr has helped Johnson Brothers streamline screening across 20 states and dozens of job types, moving from long delays to a modern, efficient, scalable screening experiences.</p>
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<p>I would 100% recommend Checkr for any organization, big or small.</p>
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<p>I would 100% recommend Checkr for any organization, big or small.</p>
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<p>Sue Gilliam</p>
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<p>Sue Gilliam</p>
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<p>Director of Human Resources</p>
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<p>Director of Human Resources</p>