4 added
36 removed
Original
2026-01-01
Modified
2026-03-01
1
-
<p>Product Update Audience:</p>
1
+
<p>Several factors can directly influence turnaround times, including the local culture and political climate, national laws and regulations, regional- or country-specific data protections, natural disasters, accessibility of data and technology, and more. All of these vary by geography.</p>
2
-
<h2>Global</h2>
2
+
<p>Regions with some of the fastest turnaround times include the United States, Canada, Central Europe, South America, Australia, China, and India.</p>
3
-
<p>Description</p>
3
+
<p>Regions with slower turnaround times include Kazakhstan, Uzbekistan, Algeria, Angola, and the Democratic Republic of Congo.</p>
4
-
<p><strong>Improved Navigation for More Information workflow</strong></p>
4
+
<p>Are you currently looking for international background check services? Give us a call. First Advantage’s international background check services provide identification, employment, and education verifications using the most robust international coverage available</p>
5
-
<p>Candidates can now input any requested “More Information” using our more modern, intuitive Next Generation Profile Advantage (NGPA) navigation experience, reducing confusion and the amount of these tasks that go uncompleted by candidates.<a>Learn More</a></p>
6
-
<p>Description</p>
7
-
<p><strong>New Session Timeout Notification Increases Visibility for Candidates</strong></p>
8
-
<p>A new timeout warning, along with an overall refreshed look and feel for our Candidate Hub experience, helps address prior candidate frustrations and provides increased visibility into when the candidate may be signed out of their account.</p>
9
-
<p>Description</p>
10
-
<p><strong>Additional Preferences Support Contingent Hiring and Offer Greater Flexibility</strong></p>
11
-
<p>Contingent Hiring enhancement allows you to define “Closed Pending” case scoring rules to tailor to your hiring strategy and risk tolerance. Reach out to your Customer Success Partner to opt-in today!<a>Learn More</a></p>
12
-
<p>Description</p>
13
-
<p><strong>DOT Verifications for Non-US Drive Addresses</strong></p>
14
-
<p>If you hire drivers with non-US addresses who operate in the US, you can now include Department of Transportation (DOT) Verifications as part of the candidate’s background check. This enhancement helps you meet compliance requirements more easily and helps create a smoother hiring process.<a>Learn More</a></p>
15
-
<p>Description</p>
16
-
<p><strong>Streamlined Login Experience with Direct Dashboard Access</strong></p>
17
-
<p>To improve your experience and reduce clicks, we will now route you directly to your Client Hub dashboard upon login - ensuring faster access to the tools and features you use most.<a>Learn More</a></p>
18
-
<p>Description</p>
19
-
<p><strong>Verified! Database Expansion for Education Verifications</strong></p>
20
-
<p>We’ve expanded the Verified! database by adding historical and ongoing education records from ScreeningDirect. This enhancement increases the speed and cost-effectiveness of our Education Verifications - helping you make informed hiring decisions faster. <a>Learn More</a></p>
21
-
<p>Description</p>
22
-
<p><strong>Easier Access to International Identity Results</strong>For non-FCRA products, identity results for international candidates can now be easily viewed and downloaded via Administrative Services PDF in the Order Manager - streamlining access to critical candidate information and supporting faster decision-making.<a>Learn More</a></p>
23
-
<p>Description</p>
24
-
<p><strong>Unified Brand Experience Following Acquisition</strong>As part of our acquisition with Sterling, we’re introducing a refreshed brand experience across candidate, customer and login touchpoints. Updates include a modernized logo, updated customer care contact details, standardized email templates, and more - reflecting our unified identity and commitment to delivering a seamless experience.</p>
25
-
<p>Description</p>
26
-
<p><strong>Stronger Security with Multi-Factor Authentication</strong></p>
27
-
<p>To enhance account protection, multi-factor authentication (MFA) is now required for all login through our unified login page. This added layer of security helps safeguard your account from unauthorized access and potential threats.</p>
28
-
<h3>Stay up to date</h3>
29
-
<p>Like these updates but want more? Sign up for our newsletter and you'll get:</p>
30
-
<ul><li>Valuable resources</li>
31
-
<li>Tips and tools</li>
32
-
<li>Timely information</li>
33
-
</ul><p>LIve Webinar</p>
34
-
<h3>Maximizing WOTC Savings: Insights from Belk’s Success</h3>
35
-
<p>Thursday, January 22, 2026, at 1 p.m. ET (45 mins.)</p>
36
-
<p><a>Register Now</a></p>
37
5