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<h1 class="content-title">
[Bantuan] Guru Gagal Unggah Materi Video atau PPT </h1>
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<p class="content-author"><a href="https://www.ruangguru.com/ruangkelas/komunitas/author/ana-melyana" class="">Ana Melyana</a> </p>
<p class="content-info"><span>April 26, 2021 • </span> <span>1 minute read</span></p>
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<p><img decoding="async" src="https://cdn-web.ruangguru.com/landing-pages/assets/hs/ruangkelas/ruangkelas%20-%20Gagal%20upload%20file%20video%20atau%20ppt-01%20(1).jpg" alt="ruangkelas - Gagal upload file video atau ppt-01 (1)" width="1709" loading="lazy" style="width: 1709px;">Untuk menyelesaikan kendala jika guru di ruangkelas mengalami kendala pada saat ingin mengunggah file pada menu materi, silakan lakukan hal berikut ini:</p>
<p><span id="more-256"></span></p>
<ol>
<li aria-level="1">Mohon dicoba kembali pastikan ukuran file sesuai
<ul>
<li aria-level="1"><strong><em>maks. ukuran file 10 MB dengan format jpg, jpeg, dan png.</em></strong></li>
<li aria-level="1"><strong><em>maks. ukuran file 100 MB dengan format doc, docx, ppt, pptx, xls, xlsx, dan MP4</em></strong></li>
</ul>
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<li aria-level="1">Pastikan jaringan koneksi internet stabil</li>
<li aria-level="1">Apabila masih terjadi kendala silakan menghubungi official <a href="https://bit.ly/WAruangkelas" rel="noopener" target="_blank">Whatsapp ruangkelas</a> dan menginfokan gambar/screenschot/video saat terjadi kendala beserta detailnya.</li>
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<h5 class="author-title">Ana Melyana</h5>
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