Email merupakan hal penting untuk bisa login ke akun Ruangguru. Namun, terkadang ada kemungkinan kamu lupa email mana yang digunakan untuk mendaftar di Ruangguru.
Tidak perlu khawatir jika saat ini kamu lupa alamat email yang pernah didaftarkan di Ruangguru, kamu bisa login menggunakan nomor WhatsApp.
Apabila kamu masih lupa email dan nomor hp yang digunakan untuk login di aplikasi Ruangguru, hubungi Customer Service kami untuk bantuan lebih lanjut.
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<h1>Bagaimana jika saya lupa email Ruangguru</h1>
<p>Email merupakan hal penting untuk bisa login ke akun Ruangguru. Namun, terkadang ada kemungkinan kamu lupa email mana yang digunakan untuk mendaftar di Ruangguru.</p>
<p>Tidak perlu khawatir jika saat ini kamu lupa alamat email yang pernah didaftarkan di Ruangguru, kamu bisa login menggunakan nomor WhatsApp.</p>
<p>Apabila kamu masih lupa email dan nomor hp yang digunakan untuk login di aplikasi Ruangguru, hubungi Customer Service kami untuk bantuan lebih lanjut.</p>
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<p>Tidak bisa login Ruangguru di app.ruangguru.com</p>
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<a href="/akun-0002/lupa-password-ruangguru-0017">
<p>Lupa password Ruangguru</p>
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<div class="footer__content">
<div class="footer__content--top">
<div class="sec-app">
<div class="sec-address">
<div class="sec-address__logo">
<a href="https://www.ruangguru.com/">
<img src="https://cdn-web-2.ruangguru.com/landing-pages/assets/hs/OPTIMIZE/logo%20rg.svg" alt="Logo Ruangguru" loading="lazy">
</a>
</div>
<div class="sec-address__detail">
<p class="font-base-footer font-white font-bold footer__title--hq">
RUANGGURU HQ
</p>
<p class="font-base-footer font-white footer-address">Jl. Dr. Saharjo No.161, Manggarai Selatan, Tebet, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12860</p>
</div>
</div>
<p class="font-base-footer font-white font-bold footer__title">Coba GRATIS Aplikasi Ruangguru</p>
<div class="sec-app__content">
<div class="sec-app__content--gplay">
<a target="_blank" rel="nofollow" href="https://play.google.com/store/apps/details?id=com.ruangguru.livestudents&hl=in">
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</a>
</div>
<div class="sec-app__content--appstore">
<a target="_blank" rel="nofollow" href="https://apps.apple.com/id/app/ruangguru-solusi-belajar/id1099742206?l=id">
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</a>
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<div class="sec-app__content--huawei">
<a target="_blank" rel="nofollow" href="https://appgallery.huawei.com/#/app/C102352375">
<picture>
<source type="image/webp" srcset="https://roboguru-forum-cdn.ruangguru.com/image/e5df282a-3b96-4af4-8b3c-a4634b511680.png?convert=webp">
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<img src="https://roboguru-forum-cdn.ruangguru.com/image/e5df282a-3b96-4af4-8b3c-a4634b511680.png" alt="Button AppGallery Footer" loading="lazy" width="156">
</picture>
</a>
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</div>
<div class="sec-menu">
<div class="sec-menu__rg">
<p class="font-base-footer font-white font-bold footer__title">Produk Ruangguru</p>
<ul type="none" class="no-space">
<li><a class="font-base-footer font-white" href="https://roboguru.ruangguru.com" target="_blank">Roboguru</a></li>
<li><a class="font-base-footer font-white" href="https://www.ruangguru.com/roboguruplus">Roboguru Plus</a></li>
<li><a class="font-base-footer font-white" href="https://www.ruangguru.com/dafa-lulu">Dafa dan Lulu</a></li>
<li><a class="font-base-footer font-white" href="https://www.ruangguru.com/for-kids">Ruangguru for Kids</a></li>
<li><a class="font-base-footer font-white" href="https://www.ruangguru.com/bisnis">Ruangguru for Business</a></li>
<li><a class="font-base-footer font-white" href="https://www.ruangguru.com/ruanguji">Ruanguji</a></li>
<li><a class="font-base-footer font-white" href="https://www.ruangguru.com/blog">Ruangbaca</a></li>
<li><a class="font-base-footer font-white" href="https://www.ruangguru.com/ruangkelas">Ruangkelas</a></li>
<li><a class="font-base-footer font-white" href="https://www.ruangguru.com/ruangbelajar">Ruangbelajar</a></li>
<li><a class="font-base-footer font-white" href="https://pengajar.ruangguru.com/">Ruangpengajar</a></li>
<li><a class="font-base-footer font-white" href="https://www.ruangguru.com/privat">Ruangguru Privat</a></li>
<li><a class="font-base-footer font-white" href="https://www.ruangpeduli.org/" target="_blank">Ruangpeduli</a></li>
</ul>
</div>
<div class="sec-menu__lainnya">
<p class="font-base-footer font-white font-bold footer__title">Produk Lainnya</p>
<ul type="none" class="no-space">
<li><a class="font-base-footer font-white" href="https://www.brainacademy.id/" target="_blank">Brain Academy</a></li>
<li><a class="font-base-footer font-white" href="https://www.english-academy.id/" target="_blank">English Academy</a></li>
<li><a class="font-base-footer font-white" href="https://skillacademy.com/" target="_blank">Skill Academy</a></li>
<li><a class="font-base-footer font-white" href="https://www.ruangkerja.id/" target="_blank">Ruangkerja</a></li>
<li><a class="font-base-footer font-white" href="https://www.schoters.com/id/" target="_blank">Schoters</a></li>
<li><a class="font-base-footer font-white" href="https://www.kalananti.id/" target="_blank">Kalananti</a></li>
</ul>
</div>
<div class="sec-menu__bantuan">
<p class="font-base-footer font-white font-bold footer__title">Bantuan & Panduan</p>
<ul type="none" class="no-space">
<li><a class="font-base-footer font-white" href="https://www.ruangguru.com/company-credentials">Company Credentials</a></li>
<li><a class="font-base-footer font-white" href="https://www.ruangguru.com/beasiswa">Beasiswa Ruangguru</a></li>
<li><a class="font-base-footer font-white" href="https://www.ruangguru.com/cicilan">Cicilan Ruangguru</a></li>
<li><a class="font-base-footer font-white" href="https://www.ruangguru.com/promo">Promo Ruangguru</a></li>
<li><a class="font-base-footer font-white" href="https://ticketing.ruangguru.com/help?request_type_id=459" target="_blank">Vulnerability Report</a></li>
<li><a class="font-base-footer font-white" href="https://www.ruangguru.com/bantuan#layanan">Layanan Pengaduan</a></li>
<li><a class="font-base-footer font-white" href="https://www.ruangguru.com/terms-conditions">Syarat & Ketentuan</a></li>
<li><a class="font-base-footer font-white" href="https://www.ruangguru.com/privacy-policy">Kebijakan Privasi</a></li>
<li><a class="font-base-footer font-white" href="https://www.ruangguru.com/about-us">Tentang Kami</a></li>
<li><a class="font-base-footer font-white" href="https://www.ruangguru.com/contact-us">Kontak Kami</a></li>
<li><a class="font-base-footer font-white" href="https://www.ruangguru.com/press">Press Kit</a></li>
<li><a class="font-base-footer font-white" href="https://www.ruangguru.com/bantuan">Bantuan</a></li>
<li><a class="font-base-footer font-white" href="https://career.ruangguru.com/">Karier</a></li>
</ul>
</div>
<div class="sec-menu__contact">
<p class="font-base-footer font-white font-bold footer__title">Hubungi Kami</p>
<div class="group-contact">
<div class="contact__container">
<div class="contact__container--img"><img src="https://cdn-web-2.ruangguru.com/landing-pages/assets/hs/1%20Homepage%20RG/Optimize%20V2/ic-mail.svg" loading="lazy" alt="Logo Email Footer"></div>
<div class="contact__container--text"><a class="font-base-footer font-white" href="mailto:info@ruangguru.com">info@ruangguru.com</a></div>
</div>
<div class="contact__container">
<div class="contact__container--img"><img src="https://cdn-web-2.ruangguru.com/landing-pages/assets/hs/1%20Homepage%20RG/Optimize%20V2/ic-phone.svg" loading="lazy" alt="Logo Phone Footer"></div>
<div class="contact__container--text"><a class="font-base-footer font-white" href="tel:02130930000">02130930000</a></div>
</div>
</div>
</div>
</div>
</div>
<div class="footer__content--bottom">
<div></div>
<div class="sec-follow">
<p class="font-base-footer font-white font-bold footer__title">Ikuti Kami</p>
<div class="sec-follow__content">
<div class="sec-follow__content--socmed">
<a target="_blank" href="https://www.instagram.com/ruangguru/"> <img src="https://cdn-web-2.ruangguru.com/landing-pages/assets/hs/1%20Homepage%20RG/Optimize%20V2/ic-ig.svg?convert=webp" loading="lazy" alt="Logo Instagram Footer"> </a>
<a target="_blank" href="https://www.facebook.com/ruanggurucom/"> <img src="https://cdn-web-2.ruangguru.com/landing-pages/assets/hs/1%20Homepage%20RG/Optimize%20V2/ic-fb.svg?convert=webp" loading="lazy" alt="Logo Facebook Footer"> </a>
<a target="_blank" href="https://twitter.com/ruangguru/"> <img src="https://cdn-web-2.ruangguru.com/landing-pages/assets/hs/1%20Homepage%20RG/Optimize%20V2/ic-twitter.svg?convert=webp" loading="lazy" alt="Logo Twitter Footer"> </a>
<a target="_blank" href="https://www.youtube.com/ruangguru"> <img src="https://cdn-web-2.ruangguru.com/landing-pages/assets/hs/1%20Homepage%20RG/Optimize%20V2/ic-youtube.svg?convert=webp" loading="lazy" alt="Logo Youtube Footer"> </a>
<a target="_blank" href="https://www.linkedin.com/company/ruangguru-com"><img src="https://cdn-web-2.ruangguru.com/landing-pages/assets/hs/1%20Homepage%20RG/Optimize%20V2/ic-linkedin.svg?convert=webp" loading="lazy" alt="Logo LinkedIn Footer"></a>
<a target="_blank" href="https://www.tiktok.com/@ruangguru"><img src="https://cdn-web-2.ruangguru.com/landing-pages/assets/hs/1%20Homepage%20RG/Optimize%20V2/tiktok-ic-white-40.svg?convert=webp" loading="lazy" alt="Logo TikTok Footer"></a>
</div>
</div>
</div>
</div>
</div>
<div class="footer__year">
<p class="font-base-footer font-white font-bold center">
© <script>
document.write(new Date().getFullYear());
</script> Ruangguru. All Rights Reserved PT. Ruang Raya Indonesia
</p>
</div>
</div>
</div>
<div class="bantuan-promo normalize-css" id="scrollBantuan">
<a href="https://cta.ruangguru.com/tanya-cs-bantuan-rg" target="_blank">
<img id="buttonCS" src="https://cdn-web-2.ruangguru.com/landing-pages/assets/d70d3d63-3c1f-418f-a4cc-7af2c9640eec.png?convert=webp" alt="Icon Tanya Customer Service Ruangguru" loading="lazy" />
</a>
</div>
<script src="https://cdnjs.cloudflare.com/ajax/libs/moment.js/2.24.0/moment.min.js"></script>
<script>
let isScrolling;
window.addEventListener('scroll', function ( event ) {
window.clearTimeout(isScrolling);
document.getElementById('scrollBantuan').classList.add('hidden');
isScrolling = setTimeout(function() {
document.getElementById('scrollBantuan').classList.remove('hidden');
}, 100);
}, false);
const loadImageBasedOnTime = (imageContainerId) => {
let imageContainer = document.getElementById(imageContainerId);
let currentHour = moment().format("H");
if (currentHour >= 7 && currentHour < 22) {
imageContainer.src = 'https://cdn-web-2.ruangguru.com/landing-pages/assets/d70d3d63-3c1f-418f-a4cc-7af2c9640eec.png?convert=webp';
} else {
imageContainer.src = 'https://cdn-web-2.ruangguru.com/landing-pages/assets/a9fcf873-eaae-4589-a77f-42545b5e108b.png?convert=webp';
}
let now = moment();
let nextHour = moment().add(1, 'hours').startOf('hour');
let millisecondsToNextHour = nextHour.diff(now);
setTimeout(() => loadImageBasedOnTime(imageContainerId), millisecondsToNextHour);
};
loadImageBasedOnTime("buttonCS");
</script>
<style>
.bantuan {
position: fixed;
bottom: 10rem;
right: 1rem;
z-index: 999;
display: flex;
align-items: flex-end;
justify-content: flex-end;
cursor: pointer;
transition: all 0.6s ease;
}
.bantuan-promo {
position: fixed;
bottom: 2rem;
right: 1.25rem;
z-index: 999;
display: flex;
align-items: flex-end;
justify-content: flex-end;
cursor: pointer;
transition: right .7s ease-in-out;
}
.bantuan-promo.hidden {
right: -15rem;
}
@media (min-width: 768px) {
.bantuan img,
.bantuan-promo img {
width: auto;
transition: all 0.4s ease;
}
.bantuan img {
width: 140px;
}
.bantuan-promo img {
height: 52px;
}
}
@media (max-width: 767px) {
.bantuan {
bottom: 7.5rem;
right: 1rem;
align-items: center;
}
.bantuan-promo {
bottom: 1.2rem;
right: 0.75rem;
align-items: center;
}
.bantuan img,
.bantuan-promo img {
width: auto;
}
.bantuan img {
width: 96px;
}
.bantuan-promo img {
height: 48px;
}
dotlottie-player.floating-lottie {
width: 80px !important;
height: 80px !important;
}
}
.footer__year {
padding-top: 5rem;
}
.ic-new__img {
margin: auto 0;
display: flex;
}
.ic-new__img img {
width: fit-content;
}
.font-base-footer {
font-family: Inter, 'sans-serif';
font-weight: 400;
font-size: 14px !important;
font-style: normal;
letter-spacing: 0;
color: #0a2540;
margin-bottom: 0;
}
.font-bold {
font-weight: 700;
}
.font-white {
color: #fff !important;
}
.font-semi-bold {
font-weight: 600;
}
.center {
text-align: center;
}
.footer {
background: #0a2540 !important;
overflow: hidden;
}
.contact__container {
display: grid;
grid-template-columns: 2fr 11fr;
gap: 0.625rem;
word-break: break-all;
}
.contact__container--text {
margin: auto 0;
}
.group-contact {
display: grid;
row-gap: 0.5rem;
}
.sec-follow__content--socmed {
display: inline-flex;
}
.sec-follow__content--socmed a {
margin: 0.25rem;
}
.ic-new {
display: inline-flex;
width: max-content;
gap: 0.25rem;
}
@media (min-width: 1025px) {
.sec-address__detail{
margin: 1rem 0 2rem;
padding-right: 2rem;
}
.sec-follow {
margin-top: -10rem;
}
.title {
font-size: 48px;
line-height: 64px;
}
.subtitle {
font-size: 32px;
line-height: 48px;
text-align: center;
}
.desc-hero {
font-size: 24px;
line-height: 36px;
margin-top: 20px;
}
.desc {
font-size: 16px;
line-height: 24px;
}
.footer {
padding: 5rem 0 1.5rem;
}
.footer__title {
font-size: 1rem;
padding-bottom: 1rem;
min-height: 1.25rem;
}
.footer__title--hq{
font-size: 1rem;
}
.footer__content--top {
display: grid;
grid-template-columns: 3fr 9fr;
}
.sec-menu {
display: grid;
grid-template-columns: 1fr 1fr 1fr 1fr;
}
.sec-app__content {
display: grid;
gap: 0.75rem;
}
.footer__content--bottom {
display: grid;
grid-template-columns: 9.75fr 2.25fr;
}
}
@media (max-width: 1024px) {
.sec-address__detail{
margin: 1rem 0 2rem;
}
.sec-app {
margin-bottom: 2.625rem;
text-align: center;
}
.title {
font-size: 24px;
line-height: 36px;
}
.subtitle {
font-size: 20px;
line-height: 30px;
text-align: center;
}
.desc-hero {
font-size: 16px;
line-height: 24px;
margin-top: 1rem;
}
.desc {
font-size: 14px;
line-height: 27px;
}
.footer {
padding: 2rem 0;
}
.sec-app__content {
display: grid;
grid-template-columns: 1fr 1fr 1fr;
gap: .5rem;
margin-top: 1rem;
}
.sec-menu {
display: grid;
grid-template-columns: 1fr 1fr;
grid-template-rows: 1fr 1fr;
}
.sec-follow {
text-align: center;
}
.footer__title {
padding-bottom: 1.25rem;
}
}
ul.no-space {
padding: 0;
}
ul.no-space li {
margin-bottom: 0.25rem;
}
.contact__container--text a,
ul.no-space a {
text-decoration: none;
}
.contact__container--text a:hover,
ul.no-space a:hover {
color: #2eb5c0 !important;
}
div.sec-address__logo img,
div.ic-new__img img {
display: inline-block;
}
</style>
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<noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-PVNLZFT" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript>
<!-- End Google Tag Manager (noscript) -->
<script src="https://unpkg.com/analytics@0.8.1/dist/analytics.min.js"></script>
<script
type="text/javascript"
src="https://unpkg.com/analytics-plugin-trackable/dist/analytics-plugin-trackable.min.js"
></script>
<script type="text/javascript" defer>
/* Initialize analytics */
var Analytics = _analytics.init({
app: "bantuan",
debug: false,
plugins: [analyticsTrackable()],
});
Analytics.page();
</script>
</body>
</html>