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Original 2026-01-01

Modified 2026-03-10

1 <p>Klaviyo AI</p>

2 <h2>Meet K:AI, AI that does the work</h2>

3 <p>K:AI creates winning strategies, builds launch-ready campaigns, answers customer questions 24/7, and helps you sell more by personalising every interaction. All powered by your data-all where you already work. You take the lead, K:AI does the rest.</p>

4 <h2>K:AI agents</h2>

5 <p>What if AI could do your work for you? With an agent for marketers and an agent for customers powered by K:AI, your data can be used to automatically create on-brand, launch-ready campaigns, resolve customer issues, and sell 24/7. K:AI agents are everything you want in a teammate, built right into the Klaviyo platform.</p>

6 - <p>K:AI Marketing Agent</p>

6 + <h2>K:AI Marketing Agent</h2>

7 <p>Marketing Agent learns from your website to create launch-ready campaigns.</p>

8 <p>K:AI MARKETING AGENT</p>

9 <h2>Go from monotonous to autonomous</h2>

10 <p>New No need to spend your time planning, creating content, and optimising when Marketing Agent is here to do it for you-no prompts required.</p>

11 <p><strong>Start fast</strong>Get up and running in just 3 clicks-enter your website, and AI automatically creates your fully designed on-brand campaigns, sets your must-have flows live, and launches your first form.</p>

12 <p><strong>Scale content</strong>Keep customers engaged-Marketing Agent generates fresh, strategic, on-brand content and weekly campaign ideas fast, based on historical performance and seasonal insights.</p>

13 - <p><strong>Optimise growth</strong>Coming Soon Never miss a conversion-Marketing Agent continuously tests timing, creative, and offers across channels, then automatically applies what wins to improve performance and lifetime value.</p>

13 + <p><strong>Optimise growth</strong>Coming SoonNever miss a conversion-Marketing Agent continuously tests timing, creative, and offers across channels, then automatically applies what wins to improve performance and lifetime value.</p>

14 - <p>K:AI Customer Agent</p>

14 + <h2>K:AI Customer Agent</h2>

15 <p>Give your customers a personalised assistant that works 24/7 to resolve issues, answer questions, recommend products, and start returns (coming soon). And when a live agent is needed, it hands off the convo with full context. It’s a win-win.</p>

16 <p>K:AI Customer Agent</p>

17 <h2>Go from conversation to conversion</h2>

18 <p>New Customer Agent is your best sales rep, available to your customers anytime across every channel-web chat, SMS, email, and WhatsApp (coming soon).</p>

19 <p><strong>Ready on day one</strong>Learns your storefront, policies, and help content instantly-no developer required.</p>

20 <p><strong>Drives more revenue</strong>Suggests personalised products that shoppers can add to their cart directly in the chat.</p>

21 <p><strong>Pre- and post-purchase resolutions</strong>Helps with order status, returns, subscriptions, and more, from “just browsing” to “just bought.”</p>

22 <p><strong>Seamless handoff to live agents</strong>Escalates to your team when needed-with full context-so nothing gets lost.</p>

23 <p><strong>Plays well with others</strong>Becomes an even more powerful tool when paired with<a>Customer Hub</a>for self-service and<a>Klaviyo Helpdesk</a>for live agent support.</p>

24 <p>KLAVIYO AI PERSONALISATION</p>

25 <h2>AI-powered personalisation that scales</h2>

26 <p>No more guesswork. No more generic sends. With over 40 AI-powered features built into Klaviyo B2C CRM, sending the right message, with the right product, at the right time, on the right channel-to each and every customer-is automatic.</p>

27 <h2>Personalse faster with built-in AI tools</h2>

28 <h3>Image Remix</h3>

29 <p>Create and update images with plain language prompts right inside the Klaviyo editor.</p>

30 <h3>Channel affinity</h3>

31 <p>Discover every customer profiles’ channel preferences and automatically reach them where they’re most engaged.</p>

32 <h3>Product recommendations</h3>

33 <p>Suggest the perfect product with AI-driven “next best product” and “products you may like” content blocks.</p>

34 <h3>Personalized send time</h3>

35 <p>New Deliver messages at the optimal time for each individual subscriber, on every channel.</p>

36 <h3>Personalised campaigns</h3>

37 <p>Transform A/B tests from one-size-fits-all to individualised experiences for each customer.</p>

38 <h3>Predicted CLV</h3>

39 <p>Automate targeting and personalise offers based on predicted customer lifetime value.</p>

40 <h3>Flows AI</h3>

41 <p>Describe what you want, and Klaviyo builds the exact flows, filters, and conditional splits that you need.</p>

42 <h3>Segments AI</h3>

43 <p>Take the guesswork out of targeting and use all of your customer data to inform comprehensive, AI-generated segments.</p>

44 <h3>Auto-monitors</h3>

45 <p>Get alerts to any changes to your performance so that you can optimise and protect conversion rates.</p>

46 <h2>“Klaviyo, supercharged by its powerful AI features, enables us to easily and effectively build complex automated flows that deliver the right message to the right customers, in the right region, at the right time.”</h2>

47 <p>-Jarrod Hinvest, Head of ecommerce, Culture Kings</p>

48 <h2>Why K:AI?</h2>

49 - <p><strong>Works where you work</strong>K:AI is embedded in every workflow and acts on your behalf across marketing, service, and analytics-and with agents, there are no prompts needed.</p>

49 + <p><strong>Works where you work</strong></p>

50 + <p>K:AI is embedded in every workflow and acts on your behalf across marketing, service, and analytics-and with agents, there are no prompts needed.</p>

50 <p><strong>Data you own and trust</strong>K:AI is trained on your brand, website, catalog, and profiles-because AI is only as good as your data.</p>

51 <p><strong>Data you own and trust</strong>K:AI is trained on your brand, website, catalog, and profiles-because AI is only as good as your data.</p>

51 <p><strong>Continuous innovation</strong>We’ve been building AI features since 2017, with over 40 features available today-and counting.</p>

52 <p><strong>Continuous innovation</strong>We’ve been building AI features since 2017, with over 40 features available today-and counting.</p>

52 <p><strong>Open by design</strong>Our remote MCP server allows you to connect Klaviyo B2C CRM with your preferred AI tools.</p>

53 <p><strong>Open by design</strong>Our remote MCP server allows you to connect Klaviyo B2C CRM with your preferred AI tools.</p>

53 - <p><strong>AI your way</strong>With K:AI, you have the power to use AI your way-from predictive AI for insights and speed to assistive AI for co-creation-and now, K:AI agents that act autonomously.</p>

54 + <p><strong>AI your way</strong></p>

55 + <p>With K:AI, you have the power to use AI your way-from predictive AI for insights and speed to assistive AI for co-creation-and now, K:AI agents that act autonomously.</p>

54 <h2>Klaviyo AI tools and resources</h2>

56 <h2>Klaviyo AI tools and resources</h2>

55 <h3>AI for email marketing</h3>

57 <h3>AI for email marketing</h3>

56 <p>Create and optimise high-performing emails with AI-driven insights</p>

58 <p>Create and optimise high-performing emails with AI-driven insights</p>

57 <h3>What is AI in marketing?</h3>

59 <h3>What is AI in marketing?</h3>

58 <p>Discover the benefits of using AI in marketing, how marketing teams are using AI, and how to track its effectiveness.</p>

60 <p>Discover the benefits of using AI in marketing, how marketing teams are using AI, and how to track its effectiveness.</p>

59 <h3>Klaviyo MCP server</h3>

61 <h3>Klaviyo MCP server</h3>

60 <p>Learn how you can connect all your Klaviyo data with the AI tools you use everyday.</p>

62 <p>Learn how you can connect all your Klaviyo data with the AI tools you use everyday.</p>

61 <h3>Top 6 use cases for Klaviyo Image Remix</h3>

63 <h3>Top 6 use cases for Klaviyo Image Remix</h3>

62 <p>Be inspired by the prompts marketers like you are using to easily and instantly update their images with Remix.</p>

64 <p>Be inspired by the prompts marketers like you are using to easily and instantly update their images with Remix.</p>

63 <p>K:AI is AI powering built-in agents that use your real-time customer profile to plan and launch marketing, personalise every send, and resolve customer requests - on one platform, with humans in the loop. Learn more about<a>Marketing Agent</a>and<a>Customer Agent</a>.</p>

65 <p>K:AI is AI powering built-in agents that use your real-time customer profile to plan and launch marketing, personalise every send, and resolve customer requests - on one platform, with humans in the loop. Learn more about<a>Marketing Agent</a>and<a>Customer Agent</a>.</p>

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