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Original
2026-01-01
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2026-03-10
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<p>Nicole Birbas is the senior director of customer success at Klaviyo, leading the APAC team to support over 22k customers in driving Klaviyo-attributed revenue and business growth. With over 20 years of experience spanning CX, SaaS, customer success, workplace transformation, and business improvement, Nicole is passionate about elevating customer experience and fostering a strong company culture. She's also a dedicated advocate for STEM diversity.</p>
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<p>Nicole Birbas is the senior director of customer success at Klaviyo, leading the APAC team to support over 22k customers in driving Klaviyo-attributed revenue and business growth. With over 20 years of experience spanning CX, SaaS, customer success, workplace transformation, and business improvement, Nicole is passionate about elevating customer experience and fostering a strong company culture. She's also a dedicated advocate for STEM diversity.</p>
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<h2>Posts by this author</h2>
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<h2>Posts by this author</h2>
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<a></a><p><a>Tactics to protect profit</a></p>
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<a></a><p><a>Tactics to protect profit</a></p>
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<p>Discover 10 easy to implement tactics that local retailers are using to protect profits with better operational efficiency this sales season.</p>
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<p>Discover 10 easy to implement tactics that local retailers are using to protect profits with better operational efficiency this sales season.</p>
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