17 added
8 removed
Original
2026-01-01
Modified
2026-03-10
1
<p>Rob has been at Klaviyo for over 4 years where he’s grown into several roles including Principal Customer Success Manager, helping customers strategically grow their business. He discovered his passion for SMS marketing and has since joined the Marketing team as the Product Marketing Manager for SMS. In his free time, Rob is a cyclist and runner.</p>
1
<p>Rob has been at Klaviyo for over 4 years where he’s grown into several roles including Principal Customer Success Manager, helping customers strategically grow their business. He discovered his passion for SMS marketing and has since joined the Marketing team as the Product Marketing Manager for SMS. In his free time, Rob is a cyclist and runner.</p>
2
<h2>Posts by this author</h2>
2
<h2>Posts by this author</h2>
3
-
<a></a><p><a>Write SMS campaigns in seconds with Klaviyo’s new AI-powered SMS Assistant</a></p>
3
+
<a></a><p><a>Rob Hand</a></p>
4
-
<p>Klaviyo customers use campaigns to send one-time messages to pre-established target audiences - think regular newsletters, sale announcements, or promotional sends - using either email or SMS. With Klaviyo’s new, first of its kind, AI-powered SMS Assistant, marketers can now plug-in a few descriptions about their SMS campaign to generate examples of compliant SMS copy […]</p>
4
+
<p>Nov 4, 2022</p>
5
-
<a></a><p><a>Reply to customer questions faster with Klaviyo’s AI-driven Suggested Responses</a></p>
5
+
<p><a>Write SMS campaigns in seconds with Klaviyo’s new AI-powered SMS Assistant</a></p>
6
-
<p>Klaviyo’s SMS Conversations allows brands and subscribers to communicate directly using two-way text messaging. Earlier this year we added the ability for brands to create “Quick Responses” or pre-written replies to commonly asked questions within Klaviyo’s SMS settings. Klaviyo’s release of “Suggested Responses” now makes responding even easier by using AI to evaluate incoming messages […]</p>
6
+
<p>New to SMS copywriting? Tell Klaviyo’s AI-powered SMS Assistant what content you’d like to create, and let it write SMS copy that converts.</p>
7
-
<a></a><p><a>Drive more back in stock purchases with MMS messages</a></p>
7
+
<a></a><p><a>Rob Hand</a></p>
8
-
<p>Klaviyo’s Back in Stock flows allow brands to automatically notify customers when an item they expressed interest in is available for purchase again. With Klaviyo, brands can send these notifications to subscribers with either email or SMS. This latest update to the back in stock flow allows brands to use MMS dynamically in their flow […]</p>
8
+
<p>Oct 3, 2022</p>
9
-
<a></a><p><a>Provide best-in-class customer support with Zendesk and Klaviyo SMS</a></p>
9
+
<p><a>Reply to customer questions faster with Klaviyo’s AI-driven Suggested Responses</a></p>
10
-
<p>Soon to be a distant memory will be the days of calling a support line, chatting with a bot, or scouring a website for a place to send your question via email. As an alternative, businesses are providing a better customer service experience by offering 1:1 support with SMS. The businesses adopting SMS as a […]</p>
10
+
<p>Klaviyo’s Suggested SMS Responses uses machine learning to make responding to common customer inquiries a breeze.</p>
11
+
<a></a><p><a>Rob Hand</a></p>
12
+
<p>Oct 3, 2022</p>
13
+
<p><a>Drive more back in stock purchases with MMS messages</a></p>
14
+
<p>Use Klaviyo’s Back in Stock flow to immediately notify subscribers via text message and dynamically display an image of their product.</p>
15
+
<a></a><p><a>Rob Hand</a></p>
16
+
<p>Sep 1, 2022</p>
17
+
<p><a>Provide best-in-class customer support with Zendesk and Klaviyo SMS</a></p>
18
+
<p>The Klaviyo and Zendesk integration allows businesses to provide a better customer service experience by offering 1:1 support with SMS.</p>
19
+
<a></a><a></a><p>2 of 2</p>
11
20