0 added
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Original
2026-01-01
Modified
2026-03-10
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<p>Customer Hub</p>
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<h2>One hub for every customer experience</h2>
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<p>Build loyalty and drive revenue by giving every customer one place on your site where they can manage their entire relationship with your brand.</p>
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<h3>Everything in one place</h3>
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<h3>Everything in one place</h3>
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<p>Give customers one place to track orders, manage returns, discover products, update subscriptions, get help, and more.</p>
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<p>Give customers one place to track orders, manage returns, discover products, update subscriptions, get help, and more.</p>
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<h3>Drive more sales</h3>
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<h3>Drive more sales</h3>
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<p>Turn every visit into revenue growth with personalised recommendations, coupons, and loyalty rewards that fuel repeat purchases.</p>
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<p>Turn every visit into revenue growth with personalised recommendations, coupons, and loyalty rewards that fuel repeat purchases.</p>
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<h3>Seamless support</h3>
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<h3>Seamless support</h3>
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<p>FAQs, live chat, and helpdesk integrations make getting help simple-while Customer Agent can be added for 24/7 AI support.</p>
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<p>FAQs, live chat, and helpdesk integrations make getting help simple-while Customer Agent can be added for 24/7 AI support.</p>
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<h3>Get started in minutes</h3>
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<h3>Get started in minutes</h3>
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<p>Launch Customer Hub fast with just a few clicks, no code required-so you can start delivering personalised experiences right away.</p>
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<p>Launch Customer Hub fast with just a few clicks, no code required-so you can start delivering personalised experiences right away.</p>
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<h2>One hub for every customer interaction</h2>
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<p>Shoppers don’t want to bounce between pages just to track an order, start a return, or redeem points. Customer Hub brings it all together-shopping, rewards, and support-turning it into your customer’s happy place.</p>
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<ul><li>Keep shoppers buying by making it easy for them to find what they need-because when shoppers get stuck, you lose sales.</li>
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<li>Manage the full customer journey, from product discovery to post-purchase.</li>
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<li>Bring every integration-loyalty, returns, subscriptions, shipping, and support-into a single, seamless experience.</li>
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<li>Turn service and post-purchase moments into new marketing channels that drive retention and growth.</li>
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</ul><h2>Turn shopper behaviour into revenue</h2>
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<p>Every click, favourite, and view in Customer Hub is a chance to drive revenue-bringing shoppers back, filling carts, and creating experiences that feel truly personal.</p>
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<ul><li>Automatically remind shoppers to come back and buy when they add items to their favourites or wish list.</li>
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<li>Show each shopper what matters most. Give VIPs, churn-risk, and first-time buyers personalised recommendations and on-site experiences tailored to them.</li>
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<li>Put coupons and loyalty rewards right where people are ready to use them, so offers never get missed.</li>
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<li>Send customer activity back into Klaviyo to trigger flows and campaigns that drive more sales.</li>
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</ul><h2>Self-service that builds loyalty</h2>
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<p>When shoppers can’t find answers, they abandon carts or never come back. Customer Hub turns frustration into loyalty-building moments.</p>
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<ul><li>Let customers self-serve for orders, returns, and account updates without leaving your site.</li>
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<li>Resolve common questions instantly with embedded FAQs.</li>
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<li>Escalate seamlessly to Klaviyo Helpdesk or a third-party tool only when needed-with full context for faster resolution.</li>
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<li>Add an AI-powered Customer Agent for 24/7 support and personalised shopping assistance for every customer.</li>
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</ul><h2>Launch fast, prove impact</h2>
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<p>Get Customer Hub live in minutes and start driving revenue the same day-no coding required.</p>
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<ul><li>Launch in minutes with pre-built content blocks, an intuitive editor, and plug-and-play integrations.</li>
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<li>Configure the design of your Customer Hub in just a few clicks, or refine it further with advanced CSS options for technical teams.</li>
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<li>Track revenue growth, self-serve interactions, and order value with real-time dashboards.</li>
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<li>See exactly how much impact Customer Hub is having on your business from day one.</li>
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</ul><h3>Build a CX strategy that actually drives growth</h3>
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<p>Learn how to increase CLV with a smarter, more connected CX strategy-built on real data and real results.</p>
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<h3>Get a live Customer Hub training</h3>
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<p>Register for a live training to get started faster.</p>
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<h3>Shopper expectations are on the rise</h3>
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<p>Is your CX keeping up? Discover how to turn fragmented journeys into connected, revenue-driving experiences with Klaviyo.</p>
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<p>Customer Hub is a signed-in consumer experience on your brand’s online store that acts as a one-stop destination for managing the customer journey-from discovery to purchase to support. It’s currently in public beta and available for English-language Shopify brands.</p>