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Original
2026-01-01
Modified
2026-03-10
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<p><em>Updated April 17, 2025</em></p>
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<p>Updated: February 3, 2026</p>
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<h4>OUR APPROACH TO PRIVACY AND GOVERNMENT DATA ACCESS REQUESTS</h4>
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<h4>OUR APPROACH TO PRIVACY AND GOVERNMENT DATA ACCESS REQUESTS</h4>
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<p>Klaviyo, Inc. (“Klaviyo”) takes its privacy responsibility seriously and is committed to protecting and respecting the privacy of our customers and their end consumers. To the extent legally permissible, Klaviyo will forward any requests regarding a Customer’s Personal Data to the Customer, allowing them to respond directly. </p>
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<p>Klaviyo, Inc. (“Klaviyo”) takes its privacy responsibility seriously and is committed to protecting and respecting the privacy of our customers and their end consumers. To the extent legally permissible, Klaviyo will forward any requests regarding a Customer’s Personal Data to the Customer, allowing them to respond directly.</p>
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<h4><strong>UNITED STATES REQUESTS </strong></h4>
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<h4><strong>UNITED STATES REQUESTS</strong></h4>
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<p>GOVERNMENT REQUESTS TRANSPARENCY REPORT</p>
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<p>GOVERNMENT REQUESTS TRANSPARENCY REPORT</p>
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<p>U.S. Surveillance Laws </p>
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<p>U.S. Surveillance Laws</p>
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<p>To date, Klaviyo has not received a U.S. National Security Request (including requests for access under FISA 702 or direct access under EO 12333) requiring the disclosure of Customer Personal Data. </p>
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<p>To date, Klaviyo has not received a U.S. National Security Request (including requests for access under FISA 702 or direct access under EO 12333) requiring the disclosure of Customer Personal Data.</p>
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<p>Other U.S. Laws </p>
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<p>Other U.S. Laws</p>
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<p>To date, Klaviyo has not received a U.S. Federal or State governmental data access request requiring the disclosure of Customer Personal Data.</p>
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<p>To date, Klaviyo has not received a U.S. Federal or State governmental data access request requiring the disclosure of Customer Personal Data.</p>
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<p><strong>NON-UNITED STATES REQUESTS </strong></p>
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<p><strong>NON-UNITED STATES REQUESTS</strong></p>
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<p>GOVERNMENT REQUESTS TRANSPARENCY REPORT </p>
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<p>GOVERNMENT REQUESTS TRANSPARENCY REPORT</p>
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<p>To date, Klaviyo has not received any non-U.S. governmental data access request requiring the disclosure of Customer Personal Data. </p>
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<p>To date, Klaviyo has not received any non-U.S. governmental data access request requiring the disclosure of Customer Personal Data.</p>
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<p><strong>How Klaviyo Responds to Governmental Data Access Requests</strong></p>
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<p><strong>How Klaviyo Responds to Governmental Data Access Requests</strong></p>
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<p>It is important to highlight that the nature of the data processed by Klaviyo makes it highly unlikely we would be subject to such requests. However, if Klaviyo were to receive a demand for Customer Personal Data from any government, Klaviyo has policies in place that govern how we would handle any such requests. </p>
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<p>It is important to highlight that the nature of the data processed by Klaviyo makes it highly unlikely we would be subject to such requests. However, if Klaviyo were to receive a demand for Customer Personal Data from any government, Klaviyo has policies in place that govern how we would handle any such requests.</p>
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<p>Specifically, Klaviyo would respond as follows: </p>
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<p>Specifically, Klaviyo would respond as follows:</p>
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<p> (a) Klaviyo will review any requests for information, including an analysis by Klaviyo’s legal team, to determine the appropriate response. </p>
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<p> (a) Klaviyo will review any requests for information, including an analysis by Klaviyo’s legal team, to determine the appropriate response.</p>
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<p> (b) Where possible, Klaviyo will direct the requesting authorities to request the data directly from its Customer. </p>
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<p> (b) Where possible, Klaviyo will direct the requesting authorities to request the data directly from its Customer.</p>
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<p> (c) Klaviyo will also notify the affected Customer(s), unless the law prohibits Klaviyo from doing so. </p>
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<p> (c) Klaviyo will also notify the affected Customer(s), unless the law prohibits Klaviyo from doing so.</p>
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<p> (d) Where there is a legal basis for doing so, Klaviyo will challenge the order.</p>
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<p> (d) Where there is a legal basis for doing so, Klaviyo will challenge the order.</p>
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<h4>QUESTIONS? </h4>
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<h4>QUESTIONS?</h4>
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<p>If you have any questions regarding Klaviyo’s government data access request transparency report or process, or otherwise require further information, we are happy to assist. Please do not hesitate to contact us at<a>privacy@klaviyo.com</a>. </p>
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<p>If you have any questions regarding Klaviyo’s government data access request transparency report or process, or otherwise require further information, we are happy to assist. Please do not hesitate to contact us at<a>privacy@klaviyo.com</a>.</p>
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