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Original
2026-01-01
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2026-03-10
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<p>Paul Jordan is the product lead for Helpdesk at Klaviyo. He began his career as a frontline support agent at HubSpot before transitioning to a Solution Architect on Klaviyo's Mid Market team. Before leading Helpdesk, he led the API, Developer Experience, and Code teams at Klaviyo. Outside of work he can be found gardening, walking his pug, and cheering on the Celtics.</p>
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<p>Paul Jordan is the product lead for Helpdesk at Klaviyo. He began his career as a frontline support agent at HubSpot before transitioning to a Solution Architect on Klaviyo's Mid Market team. Before leading Helpdesk, he led the API, Developer Experience, and Code teams at Klaviyo. Outside of work he can be found gardening, walking his pug, and cheering on the Celtics.</p>
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<h2>Posts by this author</h2>
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<h2>Posts by this author</h2>
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<a></a><p><a>Introducing Helpdesk in Klaviyo</a></p>
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<a></a><p><a>Introducing Helpdesk in Klaviyo</a></p>
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<p>Klaviyo Helpdesk unifies customer support across email, chat, SMS, WhatsApp, and social-giving agents a 360° view of each customer. Unify your marketing and service teams to resolve issues faster and turn every conversation into growth.</p>
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<p>Klaviyo Helpdesk unifies customer support across email, chat, SMS, WhatsApp, and social-giving agents a 360° view of each customer. Unify your marketing and service teams to resolve issues faster and turn every conversation into growth.</p>
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