55 added
8 removed
Original
2026-01-01
Modified
2026-03-10
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<h3>Onboarding Services</h3>
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<h2>Optimize your growth with Klaviyo support and services</h2>
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<p>Whether you need standard setup guidance or expert consultation for your Klaviyo products, our onboarding team is here to support you from day one, ensuring a seamless, successful start with Klaviyo.</p>
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<p>Our professional services and support packages provide the guidance and help you need to reach, and exceed, your goals.</p>
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<h3>Implementation Services</h3>
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<p>EnterpriseMost comprehensive</p>
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<p>Start using Klaviyo with confidence, knowing our hands-on, dedicated experts will complete key migration tasks for you, such as building new flows and templates, and provide advice to optimize your performance.</p>
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<p>ProfessionalMore strategic guidance</p>
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<h3>Email Templates</h3>
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<p>StandardIncluded in paid plans</p>
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<p>We will deliver expertly crafted, ready-to-send email templates based on your specifications, and you can easily integrate these templates into campaigns or flows to elevate customer experience and email performance.</p>
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<p>24/7 email support</p>
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<h3>Flow Build Services</h3>
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<p>Email response time*</p>
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<p>Let us help configure your customer email and SMS flows-automated sequences triggered by a single action-using details you choose, so can you boost efficiency and deliver personalized experiences at scale.</p>
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<p>Urgent issues: 1 hr</p>
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<p>High issues: 4 hrs</p>
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<p>Normal issues: 6 hrs</p>
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<p>Low issues: 12 hrs</p>
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<p>Urgent issues: 2 hrs</p>
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<p>High issues: 8 hrs</p>
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<p>Normal issues: 12 hrs</p>
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<p>Low issues: 24 hrs</p>
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<p>Urgent issues: 4 hrs</p>
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<p>High issues: 12 hrs</p>
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<p>Normal issues: 24 hrs</p>
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<p>Low issues: 48 hrs</p>
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<p>Live chat support</p>
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<p>Weekdays: 24/7</p>
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<p>Weekends: 24/7</p>
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<p>Weekdays: 24/5</p>
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<p>Weekends: Local business hours</p>
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<p>Weekdays: 24/5</p>
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<p>No weekend coverage</p>
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<p>Unlimited access to customer education</p>
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<p>Dedicated training sessions</p>
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<p>Deliverability strategist**</p>
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<p>- Tailored deliverability remediation strategies</p>
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<p>- Proactive deliverability monitoring</p>
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<p>- Deliverability marketing audit</p>
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<p>- Quarterly Deliverability Performance Reviews for monitored domains</p>
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<p>Solutions architect**</p>
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<p>- Technical guidance for advanced use cases</p>
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<p>*Email and live chat response times based on local business hours **Excluding during onboarding</p>
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<h2>Explore agency partners</h2>
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<p>Discover our agency partners and uncover what they bring to the table. Understanding the full scope of support available is key to making an informed choice. We’re here to help you, every step of the way.</p>
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<h2>Professional services</h2>
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<h3>Standard onboarding</h3>
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<p>Get structured onboarding support to set up your marketing program quickly and start engaging your audience.</p>
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<h3>Premium onboarding</h3>
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<p>Start seeing results faster with personalized guidance to launch and optimize your marketing program.</p>
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<h3>Implementation services</h3>
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<p>Start reaching your audience sooner with expert guidance and hands-on support for a faster launch.</p>
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<h3>Email templates</h3>
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<p>Save time and send polished campaigns faster with email templates built by Klaviyo to your design specifications.</p>
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<h3>Flow build services</h3>
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<p>Get automated campaigns up and running faster with flows built to your designs specifications, right in your account.</p>
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<h3>Digital strategy</h3>
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<p>Gain tailored insights to strengthen performance across email, SMS, and all connected marketing channels.</p>
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<h3>Customer education training</h3>
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<p>Build new skills through live, one-on-one training sessions designed to help you get more from Klaviyo.</p>
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<h2>Learn more about the platform and how we can support your growth</h2>
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