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1.473H2.947c-.814 0-1.473-.66-1.473-1.473V3.684c0-.814.66-1.473 1.473-1.473"></path></g></svg><div>Mobile app marketing</div></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/products/whatsapp"><div><div class="_iconAndLabelContainer_s73z6_168"><svg xmlns="http://www.w3.org/2000/svg" data-name="whatsapp" viewBox="0 0 32 32" color="currentColor" style="height:1.4rem" class="_icon_s73z6_56"><path fill="currentColor" fill-rule="evenodd" d="M26.86 5.13C23.98 2.26 20.15.68 16.06.67 7.65.67.8 7.48.8 15.86c0 2.68.7 5.29 2.04 7.6L.67 31.33l8.09-2.11a15.3 15.3 0 0 0 7.3 1.85c8.41 0 15.26-6.82 15.27-15.19 0-4.06-1.58-7.88-4.47-10.75M16.06 28.5c-2.28 0-4.51-.61-6.46-1.76l-.46-.27-4.8 1.25 1.28-4.66-.3-.48a12.55 12.55 0 0 1-1.94-6.72c0-6.96 5.69-12.63 12.69-12.63 3.39 0 6.57 1.32 8.97 3.7a12.5 12.5 0 0 1 3.71 8.93c0 6.96-5.69 12.63-12.69 12.63Zm6.96-9.46c-.38-.19-2.26-1.11-2.61-1.23-.35-.13-.6-.19-.86.19-.25.38-.99 1.24-1.21 1.49s-.45.28-.83.09-1.61-.59-3.07-1.88c-1.13-1.01-1.9-2.25-2.12-2.63s-.02-.59.17-.77c.17-.17.38-.44.57-.67.19-.22.25-.38.38-.63s.06-.47-.03-.67c-.1-.19-.86-2.06-1.18-2.82-.31-.74-.62-.64-.86-.65-.22-.01-.48-.01-.73-.01s-.67.09-1.02.47-1.34 1.3-1.34 3.17 1.37 3.67 1.56 3.93c.19.25 2.69 4.09 6.52 5.73.91.39 1.62.62 2.17.8.91.29 1.75.25 2.4.15.73-.11 2.26-.92 2.57-1.81.32-.89.32-1.65.22-1.81s-.35-.25-.73-.44Z"></path></svg><div>WhatsApp marketing</div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">NEW</span></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/products/social"><div><div class="_iconAndLabelContainer_s73z6_168"><svg xmlns="http://www.w3.org/2000/svg" data-name="navigation social marketing" viewBox="0 0 32 32" color="currentColor" style="height:1.4rem" class="_icon_s73z6_56"><path fill="currentColor" fill-rule="evenodd" d="M.7 10.96c0-4.65 3.77-8.41 8.42-8.41 2.76 0 5 1.19 6.46 2.76l.43.43.43-.43c1.46-1.58 3.7-2.76 6.46-2.76 4.65 0 8.41 3.77 8.41 8.42 0 1.66-.21 3.04-.81 4.36-.59 1.3-1.51 2.41-2.7 3.6l-9.63 9.63c-1.2 1.2-3.13 1.2-4.33 0l-9.63-9.63c-1.2-1.2-2.11-2.31-2.7-3.6-.6-1.32-.81-2.7-.81-4.36Zm8.42-5.35a5.36 5.36 0 0 0-5.36 5.36c0 1.4.17 2.31.53 3.1.37.81.98 1.61 2.08 2.71L16 26.41l9.63-9.63c1.1-1.1 1.71-1.9 2.08-2.71.36-.79.53-1.7.53-3.1 0-2.96-2.4-5.36-5.36-5.36-1.85 0-3.3.79-4.23 1.8l-.02.02L16 10.06l-2.63-2.63-.02-.02c-.93-1.01-2.37-1.8-4.23-1.8"></path></svg><div>Social marketing</div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">NEW</span></div></div></a></li></ul></li><li class="_column_vqtvm_52 _list_14087_13 _link_list_14087_60 _standard_14087_42"><div class="_eyebrow_14087_1">TOP PRODUCTS + FEATURES</div><ul class="_childList_14087_22"><li><a class="_universalMenuItem_s73z6_1" href="/solutions/ai/marketing-agent"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Marketing Agent</div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">New</span></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/solutions/ai/customer-agent"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Customer Agent</div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">NEW</span></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/products/customer-experience-hub"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Customer Hub</div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">NEW</span></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/products/helpdesk"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Helpdesk</div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">NEW</span></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/products/marketing-analytics"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Marketing Analytics</div></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/products/advanced-cdp"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Advanced Klaviyo Data Platform</div></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/features/segmentation"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Segmentation</div></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/products/review-management"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Reviews</div></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/features/templates"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Templates</div></div></div></a></li></ul></li></ul><ul class="grid _list_vqtvm_10 _lower_vqtvm_62"><li class="_column_vqtvm_52 _lower_14087_124 _list_14087_13 _six_column_14087_100"><div class="_eyebrow_14087_1">SPOTLIGHT</div><ul class="_childList_14087_22"><li><a class="_universalMenuItem_s73z6_1" href="/solutions/omnichannel"><div><div class="_imageContainer_s73z6_74"><img class="_image_s73z6_74" loading="lazy" src="https://cdn.sanity.io/images/6ct6b26e/marketing-prod/baeb51700705ac37ed422f09fff04a0bf9900422-668x400.webp"/></div><div class="_iconAndLabelContainer_s73z6_168"><div>The Klaviyo omniverse</div></div><div class="_description_s73z6_61">One platform. Every channel. Real results.</div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/solutions/ai/marketing-agent"><div><div class="_imageContainer_s73z6_74"><img class="_image_s73z6_74" loading="lazy" src="https://cdn.sanity.io/images/6ct6b26e/marketing-prod/ae936bd6b977ede47a47817389f3f4c88af83bf3-502x300.webp"/></div><div class="_iconAndLabelContainer_s73z6_168"><div>Marketing Agent</div></div><div class="_description_s73z6_61">AI strategist and assistant for marketers.</div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/solutions/ai/customer-agent"><div><div class="_imageContainer_s73z6_74"><img class="_image_s73z6_74" loading="lazy" src="https://cdn.sanity.io/images/6ct6b26e/marketing-prod/9de21910b9048ec6cb4ef0826d2a072d0cb02af0-502x300.webp"/></div><div class="_iconAndLabelContainer_s73z6_168"><div>Customer Agent</div></div><div class="_description_s73z6_61">AI support and sales rep for shoppers.</div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/whats-new"><div><div class="_imageContainer_s73z6_74"><img class="_image_s73z6_74" loading="lazy" src="https://cdn.sanity.io/images/6ct6b26e/marketing-prod/ce5b07ba71d2f4ad7dda0ced439c6b20c954e263-669x400.webp"/></div><div class="_iconAndLabelContainer_s73z6_168"><div>New features</div></div><div class="_description_s73z6_61">Get more personal on more channels.</div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/events/kbos-2025-recap"><div><div class="_imageContainer_s73z6_74"><img class="_image_s73z6_74" loading="lazy" src="https://cdn.sanity.io/images/6ct6b26e/marketing-prod/5f35a8bf57394c93ee3d334660e938e206268dc0-669x400.webp"/></div><div class="_iconAndLabelContainer_s73z6_168"><div>K:BOS 2025</div></div><div class="_description_s73z6_61">Watch the replay of our livestream sessions.</div></div></a></li></ul></li></ul></div></div></li><li class="_listItem_1pr3e_176 _hasChildren_1pr3e_181"><div class="_link_1pr3e_157 _hasChildren_1pr3e_181 _openOnClick_1pr3e_181 _universalMenuItem_s73z6_1" tabindex="0"><span>Apps & Integrations</span></div><div class="_drawer_1pr3e_181 _drawer_vqtvm_1"><div class="_content_vqtvm_40"><ul class="grid _list_vqtvm_10"><li class="_column_vqtvm_52 _list_14087_13 _link_list_14087_60 _standard_14087_42"><div class="_eyebrow_14087_1">KLAVIYO APP MARKETPLACE</div><ul class="_childList_14087_22"><li><a class="_universalMenuItem_s73z6_1 _featured_s73z6_33" href="https://marketplace.klaviyo.com/en-us/"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Explore apps<span class="_trailingMark_s73z6_126"></span></div></div><div class="_description_s73z6_61">Integrate with 350+ apps to seamlessly connect all of your data to Klaviyo</div></div></a></li></ul></li><li class="_column_vqtvm_52 _list_14087_13 _visual_list_14087_109"><ul class="_childList_14087_22"><li><a class="_visualList_s73z6_83 _universalMenuItem_s73z6_1" href="https://www.klaviyo.com/ecommerce-integrations/shopify"><div><div class="_imageContainer_s73z6_74"><img class="_image_s73z6_74" loading="lazy" src="https://cdn.sanity.io/images/6ct6b26e/marketing-prod/ebac5b0bbbfad81c1d7784c51c525832e7700a38-262x120.webp"/></div><div class="_iconAndLabelContainer_s73z6_168"></div></div></a></li><li><a class="_visualList_s73z6_83 _universalMenuItem_s73z6_1" href="https://www.klaviyo.com/ecommerce-integrations/commerce-cloud"><div><div class="_imageContainer_s73z6_74"><img class="_image_s73z6_74" loading="lazy" src="https://cdn.sanity.io/images/6ct6b26e/marketing-prod/cbe11091b91c8f140bf47b6656218b19b0bd9fac-262x120.webp"/></div><div class="_iconAndLabelContainer_s73z6_168"></div></div></a></li><li><a class="_visualList_s73z6_83 _universalMenuItem_s73z6_1" href="https://www.klaviyo.com/ecommerce-integrations//wix"><div><div class="_imageContainer_s73z6_74"><img class="_image_s73z6_74" loading="lazy" src="https://cdn.sanity.io/images/6ct6b26e/marketing-prod/7c3c7232e4d426b133fb7a1458ee5a6faa371eaf-262x120.webp"/></div><div class="_iconAndLabelContainer_s73z6_168"></div></div></a></li><li><a class="_visualList_s73z6_83 _universalMenuItem_s73z6_1" href="https://www.klaviyo.com/ecommerce-integrations/woocommerce"><div><div class="_imageContainer_s73z6_74"><img class="_image_s73z6_74" loading="lazy" src="https://cdn.sanity.io/images/6ct6b26e/marketing-prod/810a806fe9ab3d05f9e2bfc701aba0774b1866b5-262x120.webp"/></div><div class="_iconAndLabelContainer_s73z6_168"></div></div></a></li><li><a class="_visualList_s73z6_83 _universalMenuItem_s73z6_1" href="https://www.klaviyo.com/ecommerce-integrations/magento"><div><div class="_imageContainer_s73z6_74"><img class="_image_s73z6_74" loading="lazy" src="https://cdn.sanity.io/images/6ct6b26e/marketing-prod/ea92879e13620ad4c849c1d0322334fb409ed111-262x120.webp"/></div><div class="_iconAndLabelContainer_s73z6_168"></div></div></a></li><li><a class="_visualList_s73z6_83 _universalMenuItem_s73z6_1" href="https://www.klaviyo.com/ecommerce-integrations/bigcommerce"><div><div class="_imageContainer_s73z6_74"><img class="_image_s73z6_74" loading="lazy" src="https://cdn.sanity.io/images/6ct6b26e/marketing-prod/43f28b304c058503374e25edfb214b7eed123afc-262x120.webp"/></div><div class="_iconAndLabelContainer_s73z6_168"></div></div></a></li></ul></li><li class="_column_vqtvm_52 _list_14087_13 _link_list_14087_60 _standard_14087_42"><ul class="_childList_14087_22"><li><a class="_universalMenuItem_s73z6_1 _featured_s73z6_33" href="/platform-integrations"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Integration benefits<span class="_trailingMark_s73z6_126"></span></div></div><div class="_description_s73z6_61">Our apps make it simple to integrate your entire tech stack</div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="https://marketplace.klaviyo.com/en-us/browse/?categoryId=15"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Advertising</div></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="https://marketplace.klaviyo.com/en-us/browse/?categoryId=9"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Shipping</div></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="https://marketplace.klaviyo.com/en-us/browse/?categoryId=18"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Point of sale</div></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="https://marketplace.klaviyo.com/en-us/browse/?categoryId=8"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Loyalty</div></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="https://marketplace.klaviyo.com/en-us/browse/?categoryId=25"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Subscription</div></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="http://marketplace.klaviyo.com/en-us"><div><div class="_iconAndLabelContainer_s73z6_168"><div>View top apps and integrations</div></div></div></a></li></ul></li><li class="_column_vqtvm_52 _list_14087_13 _link_list_14087_60 _standard_14087_42"><ul class="_childList_14087_22"><li><a class="_universalMenuItem_s73z6_1 _featured_s73z6_33" href="https://developers.klaviyo.com/en"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Developers<span class="_trailingMark_s73z6_126"></span></div></div><div class="_description_s73z6_61">Create apps and integrations to grow your business using Klaviyo’s APIs</div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="https://developers.klaviyo.com/en/docs/get_started"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Getting started</div></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="https://developers.klaviyo.com/en/docs"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Developer guides</div></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="https://developers.klaviyo.com/en/reference/api_overview"><div><div class="_iconAndLabelContainer_s73z6_168"><div>API docs</div></div></div></a></li></ul></li></ul></div></div></li><li class="_listItem_1pr3e_176 _hasChildren_1pr3e_181"><div class="_link_1pr3e_157 _hasChildren_1pr3e_181 _openOnClick_1pr3e_181 _universalMenuItem_s73z6_1" tabindex="0"><span>Resources</span></div><div class="_drawer_1pr3e_181 _drawer_vqtvm_1"><div class="_content_vqtvm_40"><ul class="grid _list_vqtvm_10"><li class="_column_vqtvm_52 _list_14087_13 _link_list_14087_60 _standard_14087_42"><ul class="_childList_14087_22"><li><a class="_universalMenuItem_s73z6_1 _featured_s73z6_33" href="/customer-resources"><div><div class="_iconAndLabelContainer_s73z6_168"><div>The Klaviyo Power Up<span class="_trailingMark_s73z6_126"></span></div></div><div class="_description_s73z6_61">Your all-in-one success center with answers, resources, and community to keep you growing</div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="https://help.klaviyo.com/hc/en-us"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Help center</div></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="https://academy.klaviyo.com/en-us"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Academy</div></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="https://community.klaviyo.com"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Community</div></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="https://developers.klaviyo.com/en"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Developers</div></div></div></a></li></ul></li><li class="_column_vqtvm_52 _list_14087_13 _link_list_14087_60 _standard_14087_42"><div class="_eyebrow_14087_1">Support</div><ul class="_childList_14087_22"><li><a class="_universalMenuItem_s73z6_1" href="/success"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Support overview</div></div><div class="_description_s73z6_61">Onboarding and support resources to get the most out of Klaviyo</div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="https://www.klaviyo.com/success/premium-support"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Professional services</div></div><div class="_description_s73z6_61">Enterprise and professional support packages and services</div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="https://connect.klaviyo.com"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Partner directory</div></div><div class="_description_s73z6_61">Explore partners to work with</div></div></a></li></ul></li><li class="_column_vqtvm_52 _list_14087_13 _link_list_14087_60 _standard_14087_42"><div class="_eyebrow_14087_1">Discover more</div><ul class="_childList_14087_22"><li><a class="_universalMenuItem_s73z6_1" href="/customers"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Case studies</div></div><div class="_description_s73z6_61">Learn from customers who have grown with Klaviyo</div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/blog"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Blog</div></div><div class="_description_s73z6_61">Industry news and growth strategies</div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/marketing-resources"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Guides and reports</div></div><div class="_description_s73z6_61">Best practices, strategic guidance, and benchmark reports</div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/events"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Events</div></div><div class="_description_s73z6_61">Join us at our flagship conference K:BOS and other events throughout the year</div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="https://www.klaviyo.com/trust"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Trust center</div></div><div class="_description_s73z6_61">Trust and security information</div></div></a></li></ul></li><li class="_column_vqtvm_52 _list_14087_13 _link_list_14087_60 _standard_14087_42"><div class="_eyebrow_14087_1">Free Tools</div><ul class="_childList_14087_22"><li><a class="_universalMenuItem_s73z6_1" href="https://www.klaviyo.com/features/email-templates" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Email marketing templates</div></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="https://www.klaviyo.com/marketing-resources/marketing-campaign-calendar" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>2026 Marketing calendar</div></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="https://www.klaviyo.com/tools/email-subject-line-generator" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Email subject line generator</div></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="https://www.klaviyo.com/tools/roi-calculator" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Email & SMS ROI calculator</div></div></div></a></li></ul></li></ul><ul class="grid _list_vqtvm_10 _lower_vqtvm_62"><li class="_column_vqtvm_52 _lower_14087_124 _list_14087_13 _inline_list_14087_50"><div class="_eyebrow_14087_1">2025 BFCM RECAP</div><ul class="_childList_14087_22"><li><a class="_universalMenuItem_s73z6_1" href="https://www.klaviyo.com/bfcm/holiday-shopping-trends" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Check out the data that defined Black Friday & Cyber Monday</div></div></div></a></li></ul></li></ul></div></div></li><li class="_listItem_1pr3e_176"><a class="_link_1pr3e_157 _openOnClick_1pr3e_181 _universalMenuItem_s73z6_1" href="/platform-demo"><span>How it works</span></a></li><li class="_listItem_1pr3e_176"><a class="_link_1pr3e_157 _openOnClick_1pr3e_181 _universalMenuItem_s73z6_1" href="/pricing"><span>Pricing</span></a></li></ul></nav><ul class="_list_1pr3e_139 _ctaList_1pr3e_143"><li class="_ctaListItem_1pr3e_149"><a class="_cta_1pr3e_143 _primary_1pr3e_259 _universalMenuItem_s73z6_1" href="https://www.klaviyo.com/sign-up" _type="ctaMenuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Sign up</div></div></div></a></li><li class="_ctaListItem_1pr3e_149"><a class="_cta_1pr3e_143 _secondary_1pr3e_260 _universalMenuItem_s73z6_1" href="https://www.klaviyo.com/demo-request" _type="ctaMenuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Get a demo</div></div></div></a></li></ul><div class="_mobileMenuToggle_1pr3e_126"><button aria-label="Toggle mobile menu" class="_toggleButton_1pr3e_131"><svg width="24" height="18" viewBox="0 0 24 18" fill="none" xmlns="http://www.w3.org/2000/svg"><rect width="24" height="2" rx="1" fill="currentColor"></rect><rect y="8" width="24" height="2" rx="1" fill="currentColor"></rect><rect y="16" width="24" height="2" rx="1" fill="currentColor"></rect></svg></button></div></div><dialog class="_mobileMenuDialog_scbs5_1"><div class="_closeContainer_scbs5_62"><button class="_close_scbs5_62" autofocus=""></button></div><nav class="_nav_scbs5_51"><ul class="_list_scbs5_58"><li class="_listItem_scbs5_58 _hasChildren_scbs5_121"><details><summary><div class="_link_scbs5_114 _hasChildren_scbs5_121 _universalMenuItem_s73z6_1 _featured_s73z6_33"><span>Platform</span></div></summary><div class="_drawer_vqtvm_1"><div class="_content_vqtvm_40"><ul class="grid _list_vqtvm_10"><li class="_column_vqtvm_52 _list_14087_13 _link_list_14087_60 _standard_14087_42"><div class="_eyebrow_14087_1">Overview</div><ul class="_childList_14087_22"><li><a class="_universalMenuItem_s73z6_1 _featured_s73z6_33" href="/platform"><div><div class="_iconAndLabelContainer_s73z6_168"><div>The B2C CRM<span class="_trailingMark_s73z6_126"></span></div></div><div class="_description_s73z6_61">Discover how the Klaviyo CRM, built for your business, can help you create lasting customer relationships.</div></div></a></li></ul></li><li class="_column_vqtvm_52 _list_14087_13 _link_list_14087_60 _standard_14087_42"><div class="_eyebrow_14087_1">SOLUTIONS</div><ul class="_childList_14087_22"><li><a class="_universalMenuItem_s73z6_1 _featured_s73z6_33" href="/solutions/ai"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Klaviyo AI (K:AI)<span class="_trailingMark_s73z6_126"></span></div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">New</span></div><div class="_description_s73z6_61">AI agents, Image Remix, insights & more</div></div></a></li><li><a class="_universalMenuItem_s73z6_1 _featured_s73z6_33" href="/solutions/marketing-automation"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Klaviyo Marketing<span class="_trailingMark_s73z6_126"></span></div></div><div class="_description_s73z6_61">Marketing automation across all channels</div></div></a></li><li><a class="_universalMenuItem_s73z6_1 _featured_s73z6_33" href="/solutions/customer-service"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Klaviyo Service<span class="_trailingMark_s73z6_126"></span></div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">NEW</span></div><div class="_description_s73z6_61">Happier customers, more sales</div></div></a></li><li><a class="_universalMenuItem_s73z6_1 _featured_s73z6_33" href="/solutions/analytics"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Klaviyo Analytics<span class="_trailingMark_s73z6_126"></span></div></div><div class="_description_s73z6_61">What’s working, what’s next, zero noise</div></div></a></li><li><a class="_universalMenuItem_s73z6_1 _featured_s73z6_33" href="/solutions/customer-data-platform"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Klaviyo Data Platform<span class="_trailingMark_s73z6_126"></span></div></div><div class="_description_s73z6_61">The smarter, simpler CDP to unify and activate your data in real time</div></div></a></li></ul></li><li class="_column_vqtvm_52 _list_14087_13 _link_list_14087_60 _standard_14087_42"><div class="_eyebrow_14087_1">CHANNELS</div><ul class="_childList_14087_22"><li><a class="_universalMenuItem_s73z6_1 _featured_s73z6_33" href="/solutions/omnichannel"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Omnichannel marketing<span class="_trailingMark_s73z6_126"></span></div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">NEW</span></div><div class="_description_s73z6_61">AI, data, and channels working as one</div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/products/email-marketing"><div><div class="_iconAndLabelContainer_s73z6_168"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 14 11" color="currentColor" style="height:1.4rem" class="_icon_s73z6_56"><path fill="currentColor" fill-rule="evenodd" d="M2.1 0C.94 0 0 .923 0 2.063v6.874C0 10.078.94 11 2.1 11h9.795c1.16 0 2.1-.922 2.1-2.061L14 2.064C14 .924 13.06 0 11.9 0zm-.7 2.063c0-.38.314-.688.7-.688h9.8c.387 0 .7.308.7.688v.1l-.004-.006L7 5.39 1.405 2.157l-.005.009zm0 1.687v5.188c0 .38.314.687.7.687h9.795c.386 0 .7-.307.7-.687l.004-5.187L7 6.985z" clip-rule="evenodd"></path></svg><div>Email marketing</div></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/products/sms-marketing"><div><div class="_iconAndLabelContainer_s73z6_168"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 14 14" color="currentColor" style="height:1.4rem" class="_icon_s73z6_56"><g fill="currentColor"><path d="M10.5 5.6a.7.7 0 0 1-.7.7H4.2a.7.7 0 1 1 0-1.4h5.6a.7.7 0 0 1 .7.7M7.7 9.1a.7.7 0 1 0 0-1.4H4.2a.7.7 0 1 0 0 1.4z"></path><path fill-rule="evenodd" d="M0 7a7 7 0 0 1 14 0c0 1.075-.284 2.079-.7 2.96v3.34H9.96c-.881.416-1.885.7-2.96.7a7 7 0 0 1-7-7m7-5.6a5.6 5.6 0 0 0 0 11.2c.875 0 1.719-.244 2.488-.627l.148-.073H11.9V9.636l.073-.148c.382-.769.627-1.613.627-2.488A5.6 5.6 0 0 0 7 1.4" clip-rule="evenodd"></path></g></svg><div>SMS marketing</div></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/products/sms-marketing/rcs"><div><div class="_iconAndLabelContainer_s73z6_168"><svg xmlns="http://www.w3.org/2000/svg" data-name="rcs" viewBox="0 0 32 32" color="currentColor" style="height:1.4rem" class="_icon_s73z6_56"><path fill="currentColor" fill-rule="evenodd" d="M11.4 9.56c-1.52 0-2.76 1.24-2.76 2.76v7.36c0 1.52 1.24 2.76 2.76 2.76h9.19a2.76 2.76 0 0 0 2.76-2.76v-7.36c0-1.52-1.23-2.76-2.75-2.76zm3.68 4.14c0 .76-.62 1.38-1.38 1.38s-1.38-.62-1.38-1.38.62-1.38 1.38-1.38 1.38.62 1.38 1.38m4.87 1.82a2.77 2.77 0 0 0-3.71 0l-1.62 1.47c-1.03-.84-2.59-.8-3.58.1l-.56.51v2.08c0 .12.02.24.07.35l1.73-1.58c.33-.3.89-.3 1.22 0l1.14 1.02 2.84-2.58a.92.92 0 0 1 1.24 0l2.8 2.54v-2.48l-1.56-1.42Z"></path><path fill="currentColor" fill-rule="evenodd" d="M16 .67C7.53.67.67 7.53.67 16S7.53 31.33 16 31.33c2.35 0 4.55-.62 6.48-1.53h7.31v-7.31c.91-1.93 1.53-4.13 1.53-6.48C31.33 7.53 24.47.67 16 .67M3.74 16C3.74 9.23 9.23 3.74 16 3.74S28.26 9.23 28.26 16c0 1.92-.54 3.76-1.37 5.45l-.16.32v4.96h-4.96l-.32.16c-1.69.84-3.53 1.37-5.45 1.37-6.77 0-12.26-5.49-12.26-12.26"></path></svg><div>RCS for Business</div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">NEW</span></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/products/mobile-push"><div><div class="_iconAndLabelContainer_s73z6_168"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 14 14" color="currentColor" style="height:1.4rem" class="_icon_s73z6_56"><g fill="currentColor"><path fill-rule="evenodd" d="M10.684 0a3.316 3.316 0 1 0 0 6.632 3.316 3.316 0 0 0 0-6.632M8.842 3.316a1.842 1.842 0 1 1 3.684 0 1.842 1.842 0 0 1-3.684 0" clip-rule="evenodd"></path><path d="M2.947 2.21h3.076c.125-.53.339-1.027.625-1.473h-3.7A2.947 2.947 0 0 0 0 3.684v7.369A2.947 2.947 0 0 0 2.947 14h7.369a2.947 2.947 0 0 0 2.947-2.947v-3.7c-.446.285-.943.499-1.474.624v3.076c0 .813-.66 1.473-1.473 1.473H2.947c-.814 0-1.473-.66-1.473-1.473V3.684c0-.814.66-1.473 1.473-1.473"></path></g></svg><div>Mobile app marketing</div></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/products/whatsapp"><div><div class="_iconAndLabelContainer_s73z6_168"><svg xmlns="http://www.w3.org/2000/svg" data-name="whatsapp" viewBox="0 0 32 32" color="currentColor" style="height:1.4rem" class="_icon_s73z6_56"><path fill="currentColor" fill-rule="evenodd" d="M26.86 5.13C23.98 2.26 20.15.68 16.06.67 7.65.67.8 7.48.8 15.86c0 2.68.7 5.29 2.04 7.6L.67 31.33l8.09-2.11a15.3 15.3 0 0 0 7.3 1.85c8.41 0 15.26-6.82 15.27-15.19 0-4.06-1.58-7.88-4.47-10.75M16.06 28.5c-2.28 0-4.51-.61-6.46-1.76l-.46-.27-4.8 1.25 1.28-4.66-.3-.48a12.55 12.55 0 0 1-1.94-6.72c0-6.96 5.69-12.63 12.69-12.63 3.39 0 6.57 1.32 8.97 3.7a12.5 12.5 0 0 1 3.71 8.93c0 6.96-5.69 12.63-12.69 12.63Zm6.96-9.46c-.38-.19-2.26-1.11-2.61-1.23-.35-.13-.6-.19-.86.19-.25.38-.99 1.24-1.21 1.49s-.45.28-.83.09-1.61-.59-3.07-1.88c-1.13-1.01-1.9-2.25-2.12-2.63s-.02-.59.17-.77c.17-.17.38-.44.57-.67.19-.22.25-.38.38-.63s.06-.47-.03-.67c-.1-.19-.86-2.06-1.18-2.82-.31-.74-.62-.64-.86-.65-.22-.01-.48-.01-.73-.01s-.67.09-1.02.47-1.34 1.3-1.34 3.17 1.37 3.67 1.56 3.93c.19.25 2.69 4.09 6.52 5.73.91.39 1.62.62 2.17.8.91.29 1.75.25 2.4.15.73-.11 2.26-.92 2.57-1.81.32-.89.32-1.65.22-1.81s-.35-.25-.73-.44Z"></path></svg><div>WhatsApp marketing</div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">NEW</span></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/products/social"><div><div class="_iconAndLabelContainer_s73z6_168"><svg xmlns="http://www.w3.org/2000/svg" data-name="navigation social marketing" viewBox="0 0 32 32" color="currentColor" style="height:1.4rem" class="_icon_s73z6_56"><path fill="currentColor" fill-rule="evenodd" d="M.7 10.96c0-4.65 3.77-8.41 8.42-8.41 2.76 0 5 1.19 6.46 2.76l.43.43.43-.43c1.46-1.58 3.7-2.76 6.46-2.76 4.65 0 8.41 3.77 8.41 8.42 0 1.66-.21 3.04-.81 4.36-.59 1.3-1.51 2.41-2.7 3.6l-9.63 9.63c-1.2 1.2-3.13 1.2-4.33 0l-9.63-9.63c-1.2-1.2-2.11-2.31-2.7-3.6-.6-1.32-.81-2.7-.81-4.36Zm8.42-5.35a5.36 5.36 0 0 0-5.36 5.36c0 1.4.17 2.31.53 3.1.37.81.98 1.61 2.08 2.71L16 26.41l9.63-9.63c1.1-1.1 1.71-1.9 2.08-2.71.36-.79.53-1.7.53-3.1 0-2.96-2.4-5.36-5.36-5.36-1.85 0-3.3.79-4.23 1.8l-.02.02L16 10.06l-2.63-2.63-.02-.02c-.93-1.01-2.37-1.8-4.23-1.8"></path></svg><div>Social marketing</div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">NEW</span></div></div></a></li></ul></li><li class="_column_vqtvm_52 _list_14087_13 _link_list_14087_60 _standard_14087_42"><div class="_eyebrow_14087_1">TOP PRODUCTS + FEATURES</div><ul class="_childList_14087_22"><li><a class="_universalMenuItem_s73z6_1" href="/solutions/ai/marketing-agent"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Marketing Agent</div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">New</span></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/solutions/ai/customer-agent"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Customer Agent</div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">NEW</span></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/products/customer-experience-hub"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Customer Hub</div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">NEW</span></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/products/helpdesk"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Helpdesk</div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">NEW</span></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/products/marketing-analytics"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Marketing Analytics</div></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/products/advanced-cdp"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Advanced Klaviyo Data Platform</div></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/features/segmentation"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Segmentation</div></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/products/review-management"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Reviews</div></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/features/templates"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Templates</div></div></div></a></li></ul></li></ul><ul class="grid _list_vqtvm_10 _lower_vqtvm_62"><li class="_column_vqtvm_52 _lower_14087_124 _list_14087_13 _six_column_14087_100"><div class="_eyebrow_14087_1">SPOTLIGHT</div><ul class="_childList_14087_22"><li><a class="_universalMenuItem_s73z6_1" href="/solutions/omnichannel"><div><div class="_imageContainer_s73z6_74"><img class="_image_s73z6_74" loading="lazy" src="https://cdn.sanity.io/images/6ct6b26e/marketing-prod/baeb51700705ac37ed422f09fff04a0bf9900422-668x400.webp"/></div><div class="_iconAndLabelContainer_s73z6_168"><div>The Klaviyo omniverse</div></div><div class="_description_s73z6_61">One platform. Every channel. Real results.</div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/solutions/ai/marketing-agent"><div><div class="_imageContainer_s73z6_74"><img class="_image_s73z6_74" loading="lazy" src="https://cdn.sanity.io/images/6ct6b26e/marketing-prod/ae936bd6b977ede47a47817389f3f4c88af83bf3-502x300.webp"/></div><div class="_iconAndLabelContainer_s73z6_168"><div>Marketing Agent</div></div><div class="_description_s73z6_61">AI strategist and assistant for marketers.</div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/solutions/ai/customer-agent"><div><div class="_imageContainer_s73z6_74"><img class="_image_s73z6_74" loading="lazy" src="https://cdn.sanity.io/images/6ct6b26e/marketing-prod/9de21910b9048ec6cb4ef0826d2a072d0cb02af0-502x300.webp"/></div><div class="_iconAndLabelContainer_s73z6_168"><div>Customer Agent</div></div><div class="_description_s73z6_61">AI support and sales rep for shoppers.</div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/whats-new"><div><div class="_imageContainer_s73z6_74"><img class="_image_s73z6_74" loading="lazy" src="https://cdn.sanity.io/images/6ct6b26e/marketing-prod/ce5b07ba71d2f4ad7dda0ced439c6b20c954e263-669x400.webp"/></div><div class="_iconAndLabelContainer_s73z6_168"><div>New features</div></div><div class="_description_s73z6_61">Get more personal on more channels.</div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/events/kbos-2025-recap"><div><div class="_imageContainer_s73z6_74"><img class="_image_s73z6_74" loading="lazy" src="https://cdn.sanity.io/images/6ct6b26e/marketing-prod/5f35a8bf57394c93ee3d334660e938e206268dc0-669x400.webp"/></div><div class="_iconAndLabelContainer_s73z6_168"><div>K:BOS 2025</div></div><div class="_description_s73z6_61">Watch the replay of our livestream sessions.</div></div></a></li></ul></li></ul></div></div></details></li><li class="_listItem_scbs5_58 _hasChildren_scbs5_121"><details><summary><div class="_link_scbs5_114 _hasChildren_scbs5_121 _universalMenuItem_s73z6_1 _featured_s73z6_33"><span>Apps & Integrations</span></div></summary><div class="_drawer_vqtvm_1"><div class="_content_vqtvm_40"><ul class="grid _list_vqtvm_10"><li class="_column_vqtvm_52 _list_14087_13 _link_list_14087_60 _standard_14087_42"><div class="_eyebrow_14087_1">KLAVIYO APP MARKETPLACE</div><ul class="_childList_14087_22"><li><a class="_universalMenuItem_s73z6_1 _featured_s73z6_33" href="https://marketplace.klaviyo.com/en-us/"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Explore apps<span class="_trailingMark_s73z6_126"></span></div></div><div class="_description_s73z6_61">Integrate with 350+ apps to seamlessly connect all of your data to Klaviyo</div></div></a></li></ul></li><li class="_column_vqtvm_52 _list_14087_13 _visual_list_14087_109"><ul class="_childList_14087_22"><li><a class="_visualList_s73z6_83 _universalMenuItem_s73z6_1" href="https://www.klaviyo.com/ecommerce-integrations/shopify"><div><div 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style="height:2rem"><path fill="currentColor" d="M21.884 16.884a1.25 1.25 0 0 1-1.768 0L12 8.768l-8.116 8.116a1.25 1.25 0 0 1-1.768-1.768l9-9a1.25 1.25 0 0 1 1.768 0l9 9a1.25 1.25 0 0 1 0 1.768"></path></svg></div></summary><ul style="max-height:220px" class="_sectionLinkList_1nmf9_12 content"><div><a aria-current="true" href="#working-toward-a-more-equitable-beauty-industry" class="sectionLink _sectionLinkToc_1nmf9_39"><li class="linkListItem _linkListItem_1nmf9_34"><p class="paragraph1 _sectionName_1nmf9_4">Working toward a more equitable beauty industry</p></li></a><a aria-current="false" href="#how-authentic-content-powers-thirteen-lunes-marketing" class="sectionLink _sectionLinkToc_1nmf9_39"><li class="linkListItem _linkListItem_1nmf9_34"><p class="paragraph1 _sectionName_1nmf9_4">How authentic content powers Thirteen Lune’s marketing</p></li></a><a aria-current="false" href="#whats-next" class="sectionLink _sectionLinkToc_1nmf9_39"><li class="linkListItem 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playing field</h1> <div class="_infoContainer_ertsd_104"> <div class="_row_1r0t6_2"><div class="_authorImageFrame_1r0t6_10"><img alt="Profile photo of author Mae Rice" class="_authorImage_1r0t6_10" src="https://cdn.sanity.io/images/6ct6b26e/marketing-prod/dc1ad4d24d7f1d02b67c405cf30587a2db168460-1242x1242.webp?w=80&h=80&fm=webp"/></div><div class="_authorDetails_1r0t6_45"><a href="/blog/author/mae-rice-2" class="_authorName_1r0t6_51 formRegular">Mae Rice</a><div class="formRegular">19 min read</div></div></div> <div class="_blogCategoryButton_ertsd_114 _detailsRow_1803p_12 blogCategoryButton"><a href="/blog/category/customer-experience" class="formRegular _categoryLink_1803p_1">Customer experience</a><div class="formRegular _blogDate_1803p_16"> June 14, 2022 </div></div> <button type="button" class="button" id="copy-as-markdown" data-copy-label="Copy as Markdown" data-copied-label="Copied" aria-label="Copy as Markdown" data-astro-cid-fysp7rwx> <svg xmlns="http://www.w3.org/2000/svg" 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1.11 8.1a1.2 1.2 0 0 1-.28-.85c.02-.31.17-.59.4-.79.49-.42 1.23-.36 1.64.12l3.18 3.71 7.11-7.11c.4-.4 1.02-.45 1.47-.15h.03l.16.15c.22.22.34.51.34.82s-.12.6-.34.82z"></path></svg> <span class="label" data-astro-cid-fysp7rwx>Copy as Markdown</span> </button> <script type="module" src="/blog/_astro/CopyAsMarkdown.astro_astro_type_script_index_0_lang.uxrBQ-BP.js"></script> </div> </div> </div> <article class="content" id="content" data-astro-cid-nvwpp57f> <div class="blockContent"> <hr class="wp-block-separator"> <p>When Nyakio Grieco walks into the beauty section at JCPenney, she sometimes encounters…herself.</p><p>Specifically, a six-foot-tall, larger-than-lifesize photo of herself on a wall in a branded section, devoted to her retail platform for BIPOC beauty founders: <a href="https://thirteenlune.com/">Thirteen Lune</a>.</p><p>Though the startup is less than two years old, Thirteen Lune has branded square footage in 10 JCPenney stores. By 2023, the brand will have real estate in all 600 U.S. JCPenney locations.</p><p>When Grieco sees her face in the national retailer, it feels like a sign that all the highs and lows of her twenty-year career in beauty—from the “tear-filled moments” to her recent appearance on <a href="https://www.youtube.com/watch?v=dyIXF9xcdXo"><em>Good Morning America</em></a> —have been worth it.</p><p>“All of that was to bring me to this point, so that I could use my experience to amplify and celebrate people who do the same thing I do and get them to success much quicker,” Grieco says.</p><figure class="pull-quote" data-astro-cid-dxvkur3t> <blockquote class="pull-quote__blockquote" data-astro-cid-dxvkur3t> The goal of Thirteen Lune is to spotlight BIPOC beauty founders, and get them access to the attention and capital they deserve. </blockquote> <figcaption class="pull-quote__figcaption--attribution" data-astro-cid-dxvkur3t> </figcaption> </figure><p>That’s thanks to the platform she co-founded with Patrick Herning in 2020. The goal of Thirteen Lune is to spotlight BIPOC beauty founders, and get them access to the attention and capital they deserve.</p><p>Grieco knows the challenges of bootstrapped entrepreneurship firsthand. She got her start in the <a href="https://www.klaviyo.com/blog/health-and-beauty-ecommerce-marketing">beauty industry</a> selling the same coffee scrub her grandmother, a Kenyan coffee farmer, relied on to exfoliate her skin.</p><p>As a first-generation American and a Black founder, though, Grieco struggled to amass the venture funding she needed to scale her beauty business—and afford the up-front costs and fees involved in major partnerships.</p><p>“I would make it into a national retailer and very quickly, it would be shown to me that I couldn’t afford to be there,” she says.</p><p>With Thirteen Lune, she solves that problem for a new crop of BIPOC beauty founders. Grieco and her team have raised more than $4.5M in venture funding, and inked a partnership with JCPenney after just six months in business. Needless to say, her team helps brands on the platform manage the costs involved.</p><p>Oh, and the beauty partner Thirteen Lune’s replacing? Sephora. In 2020, the beauty giant <a href="https://www.retaildive.com/news/sephora-to-open-850-kohls-shop-in-shops-in-break-with-jc-penney/589896/">severed its JCPenney’s partnership</a> to do business with Kohl’s.</p><p>Grieco, an early-stage founder herself, reached Sephora’s level so quickly with two secret ingredients. </p><p>One is an urgent mission that has attracted an incredible crew of partners, from venture capitalists to celebrities. The other is <a href="https://www.klaviyo.com/owned-marketing">growth powered by authentic content</a>.</p><h2 id><strong>Working toward a more equitable beauty industry</strong></h2><p>Grieco got the germ of the idea for Thirteen Lune in 2020. That spring, police officer Derek Chauvin murdered George Floyd, a Black man, in Minneapolis—a tragedy that sparked nationwide Black Lives Matter protests.</p><p>It also prompted thousands of personal reckonings with systemic racism, and inspired many consumers to shop with Black-owned businesses. Search volume for “Black owned businesses” rose 600% year-over-year in 2020, <a href="https://blog.google/outreach-initiatives/small-business/black-history-month-2021/">Google reports.</a></p><blockquote>2020 Google report:</blockquote><p>Search volume for “Black owned businesses” rose 600% year-over-year</p><p>Lists of Black-owned businesses began circulating online, many of them featuring Grieco’s clean beauty brand <a href="https://www.nyakio.com/us/en">Nyakio</a>, which has since been acquired. Grieco took notice.</p><p>She took notice of retailers like Nordstrom and Sephora taking <a href="https://15percentpledge.org/">the 15% Pledge</a>, too—promising to devote a proportional 15% of shelf space to Black-owned brands, because Black people make up 15% of the U.S. population.</p><p>Even in her grief, Grieco felt inspired by the <a href="https://www.klaviyo.com/customers/case-studies/wilkinson-sword-uk">people and organizations</a> imagining a more racially equitable capitalism. She decided to join the movement. She would help elevate Black- and BIPOC-owned businesses in the beauty sector, where she had built her career.</p><p>She and Herning wanted to offer more sustained, robust support than a list of BIPOC-owned beauty brands, though. Something less like PR, more like a long-term partnership.</p><p>Thirteen Lune launched as an <a href="https://www.klaviyo.com/ecommerce-integrations">ecommerce platform </a>in December 2020, with thirteen Black-owned beauty brands—hence the brand name.</p><figure class="pull-quote" data-astro-cid-dxvkur3t> <blockquote class="pull-quote__blockquote" data-astro-cid-dxvkur3t> We wanted to debunk the myth that Black and Brown people only create products for themselves.Nyakio Grieco </blockquote> <figcaption class="pull-quote__figcaption--attribution" data-astro-cid-dxvkur3t> </figcaption> </figure><p>Grieco and Herning specifically curated a slate of inclusive beauty brands, making products for all kinds of people. They wanted to “debunk the myth that Black and Brown people only create products for themselves,” Grieco says.</p><p>Grieco and Herning specifically curated a slate of inclusive beauty brands, making products for all kinds of people. They wanted to “debunk the myth that Black and Brown people only create products for themselves,” Grieco says.</p><div class="wp-block-image size-full" data-astro-cid-hhol7apy><img src="https://cdn.sanity.io/images/6ct6b26e/marketing-prod/20ff2bc1ec27596ba06780f5ab7895e30ac6929a-683x1024.webp" alt="Image shows Nyakio Grieco, co-founder of Thirteen Lune. "><script>(function(){const dialogId = "image-dialog-s6x7ltpkrei";
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})();</script></div><p>Their mission immediately attracted major partners. Like, celebrities. In January 2021, Thirteen Lune announced it had <a href="https://www.yahoo.com/video/thirteen-lune-raises-1-million-050144164.html?guccounter=1&guce_referrer=aHR0cHM6Ly93d3cuZ29vZ2xlLmNvbS8&guce_referrer_sig=AQAAAH84zKaNqo6Be2DJtr0tfYBjFCkZUcsZUmjsctNUcE-IaMy50saJz-YIbX-M2w020-hBHWvNn2QcTNKuvWXwfBVOTf7HTGwyyuKR-B2qtjJaVp5aeEto4_t30cOIqCKkELIBCSTWjORoE7yhVfy-Z68H1FFG6xvZTtoSRD5tUGTb">raised $1M</a> from investors like Sean Combs, Gwyneth Paltrow, and Naomi Watts.</p><p>Thirteen Lune’s superstar investors didn’t just write checks, either. They bought in more deeply. In April 2021, Paltrow’s lifestyle brand Goop became the first “ally brand” to join Thirteen Lune’s platform.</p><p>Thirteen Lune follows a 90/10 rule, Grieco explains—the brands on their platform are 90% BIPOC-founded, like <a href="https://www.buttahskin.com/">Buttah</a> and <a href="https://pradosbeauty.com/">Prados Beauty</a>, and 10% ally brands, like Goop and Olaplex.</p><p>The ally brands aren’t necessarily BIPOC-founded, but they’re committed to inclusivity and help Grieco “earn eyeballs.”</p><p>Watts went the extra mile, too, and joined Thirteen Lune’s <a href="https://thirteenlune.com/pages/community-page-1">Beauty Vanguard</a>, a panel of beauty industry insiders that vets and co-signs Thirteen Lune products. Other members: supermodel Molly Sims, InStyle executive beauty editor Kayla Greaves, and makeup artist <a href="https://www.instagram.com/emilychengmakeup/?hl=en">Emily Cheng</a>.</p><p>Within a year of that first celebrity fundraising, more partners had come out of the woodwork: first JCPenney, then venture firms. In November 2021, Thirteen Lune announced a $3M seed round led by Fearless Fund, “a Black female-owned fund, which I never met in my journey coming up as an entrepreneur,” Grieco says.</p><blockquote>ProjectDiane report:</blockquote><p>Before 2020, only 93 Black woman founders had raised $1M in venture funding for their businesses. In July 2021, less than 1% of all venture capital had gone to Black woman founders. </p><p>This was a striking achievement for Grieco. Before 2020, only 93 Black woman founders had raised $1M in venture funding for their businesses, <a href="https://www.projectdiane.com/">ProjectDiane reports</a>. In July 2021, less than 1% of all venture capital had gone to Black woman founders.</p><p>This is the unfair game that Thirteen Lune strives to change. And in a virtuous feedback loop, all the partners galvanized by Thirteen Lune’s mission have helped the company execute on it.</p><p>Today, the platform supports over 150 brands—more than 10 times the number it launched with—and helps all its brands with:</p><ul><li><strong>Reaching influential industry leaders,</strong> from Grieco herself—who has more than 25K <a href="https://www.instagram.com/nyakio/?hl=en">Instagram followers</a>—to the star-studded partners on the Beauty Vanguard roster.</li><li><strong>Brick-and-mortar distribution</strong>, thanks to its partnership with JCPenney.</li><li><strong>Ecommerce distribution</strong>, by selling products through JCPenney’s online store and the Thirteen Lune website.</li><li><strong>Growth strategy,</strong> by connecting them with its venture partners at Fearless Fund and beyond.</li><li><strong>Authentic founder storytelling</strong>, which is at the heart of Thirteen Lune’s PR, marketing and <a href="https://www.klaviyo.com/platform/crm-strategy">CRM strategy</a>.</li></ul><p>That last item really deserves a section of its own.</p><h2 id><strong>How authentic content powers Thirteen Lune’s marketing</strong></h2><p>Grieco grew Thirteen Lune more than 100% in its first six months. Her secret weapon: content about Thirteen Lune founders’ personal and entrepreneurial journeys.</p><p>“It’s not really a tactic or even a strategy—it’s just authentically showing up,” says Grieco. “People buy into people before they buy into products.”</p><figure class="pull-quote" data-astro-cid-dxvkur3t> <blockquote class="pull-quote__blockquote" data-astro-cid-dxvkur3t> People buy into people before they buy into products.Nyakio Grieco </blockquote> <figcaption class="pull-quote__figcaption--attribution" data-astro-cid-dxvkur3t> </figcaption> </figure><p>Prados Beauty founder CeCe Meadows, for example, has an epic personal story behind her business.</p><p>Diagnosed with cancer as a 27-year-old single mom, Meadows got overwhelmed by medical bills—but still found a way to move to New York and enroll in cosmetology school, <a href="https://www.marieclaire.com/beauty/a36318034/cece-meadows-prados-beauty/">she told Marie Claire</a>.</p><p>In 2018, she was the first Native American makeup artist to head a New York Fashion Week show. She began mixing her own products in her baby’s nursery to use on her models’ clients—and Grieco saw photos of her handiwork on Instagram.</p><p>She signed her to Thirteen Lune.</p><p>Today, Meadows is the first Native American or Chicano beauty founder to enter a national retailer (JCPenney), Grieco says.</p><p>Thirteen Lune shares her story—and stories like it—through several distribution channels, most of them organic.</p><p>Thirteen Lune launched after Apple announced <a href="https://www.apple.com/newsroom/2020/06/apple-reimagines-the-iphone-experience-with-ios-14/">iOS 14.5 in summer of 2020</a>, an iPhone system update that radically reduced social media platforms’ ability to track—and optimize their ads for—conversions.</p><figure class="pull-quote" data-astro-cid-dxvkur3t> <blockquote class="pull-quote__blockquote" data-astro-cid-dxvkur3t> Thirteen Lune launched our paid marketing after the iOS update, so we didn’t have to be on that marketing hamster wheel.Nyakio Grieco </blockquote> <figcaption class="pull-quote__figcaption--attribution" data-astro-cid-dxvkur3t> </figcaption> </figure><p>So Grieco treats paid social as more or less an afterthought. “Thirteen Lune launched our paid marketing after the iOS update,” she explains, “so we didn’t have to be on that marketing hamster wheel.”</p><p>Instead, their marketing leans on email, social media, <a href="https://www.klaviyo.com/owned-marketing">owned media</a>, and earned media. Here, Grieco breaks down how her team uses each one.</p><h3><strong>Email-first content marketing</strong></h3><p>Grieco has spent decades in the beauty industry, but she never started a beauty blog until she founded Thirteen Lune—and discovered Klaviyo.</p><p>“I was so intimidated by programs out there I didn’t understand,” she says. “I didn’t know how to onboard.”</p><p>Klaviyo onboarding was a breeze, the pricing was affordable, and the customer service team was “a supportive partner for a startup,” Grieco said.</p><p>The customer platform offered her an alternative to an old-school blog: an email-native drip of shoppable content, perfect for a content-centric retail platform.</p><p>Grieco and her team often email out:</p><ul><li><strong>Founder stories, </strong>like a <a href="https://thirteenlune.com/blogs/shop-talk/why-founder-david-yi-thinks-skincare-should-have-no-gender">feature on Very Good Light skincare founder David Yi</a></li><li><strong>Personal product recommendations</strong> from Thirteen Lune team members</li><li><strong>Holiday gift guides</strong>, like this <a href="https://thirteenlune.com/collections/gift-guide-1">Valentine’s Day gift guide</a>packed with lip-care products, candles and more</li><li><strong>Links to earned media appearances, </strong>like Grieco’s recent cameo on the Tamron Hall Show</li><li><strong>Commentary on current events,</strong> like a send on how to stop hate crimes against Asian Americans</li></ul><p>And they repurpose the evergreen content on their website, too, under the Shop Talk, Gift Guide, and About Us tabs.</p><p>“<a href="https://www.klaviyo.com/customers/case-studies/ecommerce-sms-case-study">Klaviyo just made it so easy</a> for a small and mighty team to reach a consumer base authentically,” Grieco says.</p><figure class="pull-quote" data-astro-cid-dxvkur3t> <blockquote class="pull-quote__blockquote" data-astro-cid-dxvkur3t> Klaviyo just made it so easy for a small and mighty team to reach a consumer base authentically.Nyakio Grieco </blockquote> <figcaption class="pull-quote__figcaption--attribution" data-astro-cid-dxvkur3t> </figcaption> </figure><p>Not only are the sends timely and human—they also convert. Grieco and her team often feature the 10 slowest-selling brands––and see them become the top 10 by the next week.</p><p>Klaviyo “allows us to very quickly conceive content to make sure those brands that maybe aren’t getting the attention they deserve rise to the top,” she explains. “Without failure, those brands then become part of the top 10.”</p><p>Klaviyo’s intuitive email builder helps Thirteen Lune support all its brands in a responsive, data-driven way.</p><h3><strong>Social media</strong></h3><p>At first pass, it looks like Thirteen Lune has about 25K followers on social: 22.5K on <a href="https://www.instagram.com/thirteenlune/?hl=en">Instagram</a>, and another 1.5K on <a href="https://www.tiktok.com/@thirteenlune">TikTok</a>.</p><p>That sells the brand short, though, because Thirteen Lune has two types of social media: company accounts and founder-run accounts.</p><p>The company’s Instagram account—its pillar social channel—focuses on “not only celebrating beauty, but being there to champion social issues that need attention,” Grieco explains.</p><p>That means posts highlighting:</p><ul><li><strong>Founder reflections, </strong>like <a href="https://www.instagram.com/p/Ca-LmbBJmrC/?hl=en">this Instagram reel of female beauty founders’ advice</a> for their 13-year-old selves</li><li><strong>Beauty inspiration, </strong>like <a href="https://www.instagram.com/p/CbYMQ1oFg39/?hl=en">this backstage shot from an 11 Honore fashion show</a></li><li><strong>Thirteen Lune events, </strong>like <a href="https://www.instagram.com/p/CeW46HvOP4y/?hl=en">this candid slideshow from a drag celebration</a> in honor of Pride Month</li><li><strong>Products on a face and in the tube</strong>, like <a href="https://www.instagram.com/p/CcoJqGtPfRw/?hl=en">this two-shot slideshow</a> highlighting skincare line <a href="http://y">Strange Bird Beauty</a></li></ul><p>In addition, many founders who sell their beauty products through Thirteen Lune have their own Instagram accounts for their brands and themselves, where they dig deeper into their founder stories and product lines.</p><p>Take Prados Beauty. <a href="https://www.instagram.com/pradosbeauty/?hl=en">Its brand Instagram</a> has more than 115K followers; Meadows, its founder, has another 14K on <a href="https://www.instagram.com/cecemeadows/?hl=en">her personal Instagram account</a>.</p><p>That means Prados Beauty can signal boost Thirteen Lune to 130K new eyeballs, assuming no follower overlap.</p><p>With more than 150 total brands on the Thirteen Lune platform, that adds up to a major secondary social audience.</p><div class="wp-block-image size-full" data-astro-cid-hhol7apy><img src="https://cdn.sanity.io/images/6ct6b26e/marketing-prod/a6ab84e9b9d8a3534992dff7ae7874fc18ccdd68-1000x667.webp" alt="Image shows several bottle of makeup. "><script>(function(){const dialogId = "image-dialog-2v3iaqxaqv5";
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})();</script></div><h3><strong>Earned media</strong></h3><p>Grieco is a press magnet. She’s spoken about Thirteen Lune recently on <em>Good Morning America</em> and <em>The Tamron Hall Show</em>, and both were top-of-funnel marketing wins.</p><p>“We’ve had so much organic press and media that has really driven people to our site and to our social channels,” Grieco says.</p><figure class="pull-quote" data-astro-cid-dxvkur3t> <blockquote class="pull-quote__blockquote" data-astro-cid-dxvkur3t> We’ve had so much organic press and media that has really driven people to our site and to our social channels.Nyakio Grieco </blockquote> <figcaption class="pull-quote__figcaption--attribution" data-astro-cid-dxvkur3t> </figcaption> </figure><p>The brand gets news coverage, too. Its launch, fundraising successes, and JCPenney partnership have earned it stories in <em>Cosmopolitan</em>, <em>Vogue</em>, and <em>Forbes</em>, among many others.</p><p>By featuring so many founders with noteworthy stories on her platform, Grieco set up her business for secondary press success, too. Coverage of founders on the Thirteen Lune platform often mentions the business.</p><p>Gemini founder Joann Zehenni, whose skincare line was designed for people (like her) with lupus and sensitive skin, recently earned <a href="https://www.allure.com/story/gemini-beauty-skin-care-founder-johann-zehenni-interview">a feature in Allure</a>—including several links to products on Thirteen Lune.</p><h3><strong>A branded podcast</strong></h3><p>To get the word out about Thirteen Lune at a more predictable cadence, Grieco co-hosts a beauty podcast with the brand’s head of content, <a href="https://www.melissamagsaysay.com/">Melissa Magsaysay</a>, called <a href="https://podcasts.apple.com/us/podcast/the-beauty-vanguard/id1573161911"><em>The Beauty Vanguard</em></a>—the same title as Thirteen Lune’s star-studded panel of product testers.</p><p>The subject matter sits at the intersection of beauty and business. “We have conversations with celebrities, tastemakers, <a href="https://www.klaviyo.com/customers/case-studies/graza-customer-first-email">experts in beauty</a>, to really discover—what does the beauty of inclusion really mean and look like?” Grieco says. “How can we propel the industry forward?”</p><figure class="pull-quote" data-astro-cid-dxvkur3t> <blockquote class="pull-quote__blockquote" data-astro-cid-dxvkur3t> What does the beauty of inclusion really mean and look like? How can we propel the industry forward?Nyakio Grieco </blockquote> <figcaption class="pull-quote__figcaption--attribution" data-astro-cid-dxvkur3t> </figcaption> </figure><p>Produced by Embassy Row at Sony, the podcast attracted superstar guests in its first season, including:</p><ul><li><strong>Tracee Ellis Ross</strong>, actress and founder of curly hair care line <a href="https://patternbeauty.com/">PATTERN Beauty</a></li><li><strong>Jerrod Blandino</strong>, co-founder and CCO of <a href="https://www.toofaced.com/">Too Faced</a></li><li><strong>Alli Webb</strong>, co-founder of blowout franchise and haircare line <a href="https://www.drybar.com/">Drybar</a></li><li><strong>Lulu Grieco</strong>, Nyakio’s Gen Z daughter</li></ul><p>The Beauty Vanguard is two things at once: a standalone media property, and an owned channel for Thirteen Lune.</p><p>Conversations with industry luminaries builds discoverability—people surely search podcast apps for Tracee Ellis Ross—and the steady stream of Thirteen Lune mentions in intros, outros, and relevant episodes builds brand awareness.</p><p>So far, its Apple podcast ratings average a perfect 5 stars.</p><h2 id><strong>What’s next</strong></h2><p>Next on the roadmap for Thirteen Lune: steady expansion.</p><p>Every Tuesday, the platform launches a new brand—and this month features a launch from Grieco herself. <em>Relevant: Your Skin Seen</em> continues her mission of inclusive beauty, one that has sustained her 20-year beauty career, believing that everyone has skin that deserves to be seen, loved and protected.</p><p>The first product to debut from the collection is One & Done Everyday Cream with SPF 40, a 4-in-1 lightweight treatment that replaces daily sunscreen, moisturizer, serum and primer.</p><p>The mineral-based formula is suitable for all skin tones—from the lightest to the darkest—without leaving a white cast. Relevant’s R-Rev Complex protects and refines skin with a potent blend of antioxidant-rich superfruits and actives.</p><blockquote>A growing presence</blockquote><p>Thirteen Lune’s JCPenney presence continues to roll out to more and more stores. By the end of 2022, they’ll be in 300; by 2023, 600. </p><p>Meanwhile, Thirteen Lune’s JCPenney presence continues to roll out to more and more stores. By the end of 2022, they’ll be in 300; by 2023, 600.</p><p>Longer-term, Grieco hopes to take Thirteen Lune global. Recently, at a beauty conference in Barcelona, Grieco was struck by the number of attendees from all over the world who had heard of Thirteen Lune and begged her to launch in their country.</p><p>It made sense, upon reflection. “It’s a brand that’s celebrating global beauty secrets,” she says—like her grandmother’s Kenyan coffee scrub. No wonder it resonates with a global audience.</p><figure class="pull-quote" data-astro-cid-dxvkur3t> <blockquote class="pull-quote__blockquote" data-astro-cid-dxvkur3t> Thirteen Lune is a brand that’s celebrating global beauty secrets.Nyakio Grieco </blockquote> <figcaption class="pull-quote__figcaption--attribution" data-astro-cid-dxvkur3t> </figcaption> </figure><p>Going global gels with Thirteen Lune’s brand value of inclusivity, too. “Most of the ingredients that we use in products manufactured in the United States come from some of the most marginalized parts of the globe,” Grieco says.</p><p>The people and places that produce those ingredients deserve to be included in Thirteen Lune’s storytelling and audience. Ultimately, Grieco sees more inclusivity leading to a fairer world.</p><figure class="pull-quote" data-astro-cid-dxvkur3t> <blockquote class="pull-quote__blockquote" data-astro-cid-dxvkur3t> It’s going to even the playing field and there’s going to be less room for systemic racism and more room for unity.Nyakio Grieco </blockquote> <figcaption class="pull-quote__figcaption--attribution" data-astro-cid-dxvkur3t> </figcaption> </figure><p>“It’s going to even the playing field and there’s going to be less room for systemic racism and more room for unity,” she says.</p><p>Her change-making mission keeps Grieco excited about her work, and has helped her attract her dream team of partners and a growing audience.</p><p>“I think if you are starting a business, you better have something that you’re authentically passionate about that will help to make the world a better place,” Grieco says. “It’s the only way to truly make a difference.”</p><div class="cta" data-astro-cid-x5r2lpxd style="--backgroundColor: rgb(255, 252, 249);--textColor: rgb(35, 33, 33);"> <div class="cta-text-container h6" data-astro-cid-x5r2lpxd style="--backgroundColor: rgb(255, 252, 249);--textColor: rgb(35, 33, 33);"> <p>Ready to level up?</p> <a class="button dark primary" aria-label="Try Klaviyo" href="?modal=demo" rel="noopener" target="_self" data-astro-cid-yxithoyc> Try Klaviyo </a> </div> </div> </div> <div class="_styledAuthors_15srf_95 _singleAuthor_15srf_107"><div class="_authorContainer_15srf_1"><img alt="Mae Rice" class="_authorImage_15srf_44" src="https://cdn.sanity.io/images/6ct6b26e/marketing-prod/dc1ad4d24d7f1d02b67c405cf30587a2db168460-1242x1242.webp?w=360&h=360&fm=webp"/><div class="_authorDetails_15srf_38"><div class="_authorName_15srf_70">Mae Rice</div><div class="_authorDescription_15srf_27">Mae Rice is a senior content marketing manager at Klaviyo, leading case studies and writing customer-focused blog posts. A longtime journalist and content marketer, she has covered marketing, technology and the ways they intersect since 2019, and her freelance work has appeared in Insider, Vox, Buzzfeed Reader and beyond. She graduated from the University of Chicago and lives in Chicago.</div></div></div></div> <div class="_relatedContentGrid_ertsd_156"> <div class="_relatedContent_ertsd_156"> <div class="blogCards _blogCards_hdowa_25 _paddingTopmd_hdowa_46 _paddingBottommd_hdowa_55 _light_hdowa_30 _white_hdowa_35"><div class="grid _wrapper_hdowa_59"><div class="_borderContainer_hdowa_63 _displayGrayLine_hdowa_66"><div class="_titleRow_hdowa_70"><div class="_text_hdowa_81"><h2 class="_categoryTitle_hdowa_87 h3 semiBold">Related content</h2></div></div><div class="grid _cardContainer_hdowa_1"><div class="blogCard _blogCard_hdowa_6 _blogCard_kfoew_2 _light_kfoew_8"><a aria-label="Read" style="aspect-ratio:1.5 / 1" target="_self" href="/blog/best-subscription-management-software" class="_animationOutline_vezxe_1 animationOutline"><div class="_cardImageAnimation_kfoew_17 _imageContainer_vezxe_63 _isAnchor_vezxe_74"><img alt="" class="_image_kfoew_23" sizes="(max-width: 575px) 535px, (max-width: 991px) 448px, (max-width: 1023px) 436px, (max-width: 1199px) 355px, (max-width: 1365px) 399px, 396px" src="https://cdn.sanity.io/images/6ct6b26e/marketing-prod/68e752e867b0ac0ccb4b82809258a952e2e8a805-766x512.png?rect=0,1,766,511&w=768&h=512&fm=webp" srcSet="" style="aspect-ratio:1.5 / 1"/><div class="_hoverContainer_vezxe_16"><div class="_hoverSlideContainer_vezxe_44"><button aria-label="" class="_light_1dvtu_41 _button_vezxe_59 _button_1dvtu_1" role="button" tabindex="-1" variant="primary" aria-hidden="true">Read</button></div></div></div></a><div class="_categoryButton_kfoew_34 _detailsRow_1803p_12 blogCategoryButton"><a href="/blog/category/customer-experience" class="formRegular _categoryLink_1803p_1">Customer experience</a><div class="formRegular _blogDate_1803p_16">Feb 19, 2026</div></div><a tabindex="-1" href="/blog/best-subscription-management-software" class="_title_kfoew_38 semiBold h5">8 best subscription management software tools</a><div class="_excerpt_kfoew_11 p2">Compare 8 of the best subscription management software platforms for B2C brands in 2026.</div></div><div class="blogCard _blogCard_hdowa_6 _blogCard_kfoew_2 _light_kfoew_8"><a aria-label="Read" style="aspect-ratio:1.5 / 1" target="_self" href="/blog/best-ecommerce-platforms" class="_animationOutline_vezxe_1 animationOutline"><div class="_cardImageAnimation_kfoew_17 _imageContainer_vezxe_63 _isAnchor_vezxe_74"><img alt="" class="_image_kfoew_23" sizes="(max-width: 575px) 535px, (max-width: 991px) 448px, (max-width: 1023px) 436px, (max-width: 1199px) 355px, (max-width: 1365px) 399px, 396px" src="https://cdn.sanity.io/images/6ct6b26e/marketing-prod/4a35cf571e86f3b5dc00086d649491f40b0dc559-766x512.png?rect=0,1,766,511&w=768&h=512&fm=webp" srcSet="" style="aspect-ratio:1.5 / 1"/><div class="_hoverContainer_vezxe_16"><div class="_hoverSlideContainer_vezxe_44"><button aria-label="" class="_light_1dvtu_41 _button_vezxe_59 _button_1dvtu_1" role="button" tabindex="-1" variant="primary" aria-hidden="true">Read</button></div></div></div></a><div class="_categoryButton_kfoew_34 _detailsRow_1803p_12 blogCategoryButton"><a href="/blog/category/customer-experience" class="formRegular _categoryLink_1803p_1">Customer experience</a><div class="formRegular _blogDate_1803p_16">Feb 10, 2026</div></div><a tabindex="-1" href="/blog/best-ecommerce-platforms" class="_title_kfoew_38 semiBold h5">19 of the best ecommerce platforms</a><div class="_excerpt_kfoew_11 p2">Looking for the right ecommerce platform? 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//# sourceMappingURL=BackToTop.astro_astro_type_script_index_0_lang.B4qlbOT9.js.map</script> <pre aria-hidden="true" class="rawMarkdown" id="raw-markdown" hidden># Inclusive beauty platform Thirteen Lune is forging their own growth path, and paving the way for a more level playing field
When Nyakio Grieco walks into the beauty section at JCPenney, she sometimes encounters…herself.
Specifically, a six-foot-tall, larger-than-lifesize photo of herself on a wall in a branded section, devoted to her retail platform for BIPOC beauty founders: [Thirteen Lune](https://thirteenlune.com/).
Though the startup is less than two years old, Thirteen Lune has branded square footage in 10 JCPenney stores. By 2023, the brand will have real estate in all 600 U.S. JCPenney locations.
When Grieco sees her face in the national retailer, it feels like a sign that all the highs and lows of her twenty-year career in beauty—from the “tear-filled moments” to her recent appearance on [_Good Morning America_](https://www.youtube.com/watch?v=dyIXF9xcdXo) —have been worth it.
“All of that was to bring me to this point, so that I could use my experience to amplify and celebrate people who do the same thing I do and get them to success much quicker,” Grieco says.
> The goal of Thirteen Lune is to spotlight BIPOC beauty founders, and get them access to the attention and capital they deserve.
That’s thanks to the platform she co-founded with Patrick Herning in 2020. The goal of Thirteen Lune is to spotlight BIPOC beauty founders, and get them access to the attention and capital they deserve.
Grieco knows the challenges of bootstrapped entrepreneurship firsthand. She got her start in the [beauty industry](https://www.klaviyo.com/blog/health-and-beauty-ecommerce-marketing) selling the same coffee scrub her grandmother, a Kenyan coffee farmer, relied on to exfoliate her skin.
As a first-generation American and a Black founder, though, Grieco struggled to amass the venture funding she needed to scale her beauty business—and afford the up-front costs and fees involved in major partnerships.
“I would make it into a national retailer and very quickly, it would be shown to me that I couldn’t afford to be there,” she says.
With Thirteen Lune, she solves that problem for a new crop of BIPOC beauty founders. Grieco and her team have raised more than $4.5M in venture funding, and inked a partnership with JCPenney after just six months in business. Needless to say, her team helps brands on the platform manage the costs involved.
Oh, and the beauty partner Thirteen Lune’s replacing? Sephora. In 2020, the beauty giant [severed its JCPenney’s partnership](https://www.retaildive.com/news/sephora-to-open-850-kohls-shop-in-shops-in-break-with-jc-penney/589896/) to do business with Kohl’s.
Grieco, an early-stage founder herself, reached Sephora’s level so quickly with two secret ingredients.
One is an urgent mission that has attracted an incredible crew of partners, from venture capitalists to celebrities. The other is [growth powered by authentic content](https://www.klaviyo.com/owned-marketing).
## **Working toward a more equitable beauty industry**
Grieco got the germ of the idea for Thirteen Lune in 2020. That spring, police officer Derek Chauvin murdered George Floyd, a Black man, in Minneapolis—a tragedy that sparked nationwide Black Lives Matter protests.
It also prompted thousands of personal reckonings with systemic racism, and inspired many consumers to shop with Black-owned businesses. Search volume for “Black owned businesses” rose 600% year-over-year in 2020, [Google reports.](https://blog.google/outreach-initiatives/small-business/black-history-month-2021/)
> 2020 Google report:
Search volume for “Black owned businesses” rose 600% year-over-year
Lists of Black-owned businesses began circulating online, many of them featuring Grieco’s clean beauty brand [Nyakio](https://www.nyakio.com/us/en), which has since been acquired. Grieco took notice.
She took notice of retailers like Nordstrom and Sephora taking [the 15% Pledge](https://15percentpledge.org/), too—promising to devote a proportional 15% of shelf space to Black-owned brands, because Black people make up 15% of the U.S. population.
Even in her grief, Grieco felt inspired by the [people and organizations](https://www.klaviyo.com/customers/case-studies/wilkinson-sword-uk) imagining a more racially equitable capitalism. She decided to join the movement. She would help elevate Black- and BIPOC-owned businesses in the beauty sector, where she had built her career.
She and Herning wanted to offer more sustained, robust support than a list of BIPOC-owned beauty brands, though. Something less like PR, more like a long-term partnership.
Thirteen Lune launched as an [ecommerce platform ](https://www.klaviyo.com/ecommerce-integrations)in December 2020, with thirteen Black-owned beauty brands—hence the brand name.
> We wanted to debunk the myth that Black and Brown people only create products for themselves.Nyakio Grieco
Grieco and Herning specifically curated a slate of inclusive beauty brands, making products for all kinds of people. They wanted to “debunk the myth that Black and Brown people only create products for themselves,” Grieco says.
Grieco and Herning specifically curated a slate of inclusive beauty brands, making products for all kinds of people. They wanted to “debunk the myth that Black and Brown people only create products for themselves,” Grieco says.

Their mission immediately attracted major partners. Like, celebrities. In January 2021, Thirteen Lune announced it had [raised $1M](https://www.yahoo.com/video/thirteen-lune-raises-1-million-050144164.html?guccounter=1&guce_referrer=aHR0cHM6Ly93d3cuZ29vZ2xlLmNvbS8&guce_referrer_sig=AQAAAH84zKaNqo6Be2DJtr0tfYBjFCkZUcsZUmjsctNUcE-IaMy50saJz-YIbX-M2w020-hBHWvNn2QcTNKuvWXwfBVOTf7HTGwyyuKR-B2qtjJaVp5aeEto4_t30cOIqCKkELIBCSTWjORoE7yhVfy-Z68H1FFG6xvZTtoSRD5tUGTb) from investors like Sean Combs, Gwyneth Paltrow, and Naomi Watts.
Thirteen Lune’s superstar investors didn’t just write checks, either. They bought in more deeply. In April 2021, Paltrow’s lifestyle brand Goop became the first “ally brand” to join Thirteen Lune’s platform.
Thirteen Lune follows a 90/10 rule, Grieco explains—the brands on their platform are 90% BIPOC-founded, like [Buttah](https://www.buttahskin.com/) and [Prados Beauty](https://pradosbeauty.com/), and 10% ally brands, like Goop and Olaplex.
The ally brands aren’t necessarily BIPOC-founded, but they’re committed to inclusivity and help Grieco “earn eyeballs.”
Watts went the extra mile, too, and joined Thirteen Lune’s [Beauty Vanguard](https://thirteenlune.com/pages/community-page-1), a panel of beauty industry insiders that vets and co-signs Thirteen Lune products. Other members: supermodel Molly Sims, InStyle executive beauty editor Kayla Greaves, and makeup artist [Emily Cheng](https://www.instagram.com/emilychengmakeup/?hl=en).
Within a year of that first celebrity fundraising, more partners had come out of the woodwork: first JCPenney, then venture firms. In November 2021, Thirteen Lune announced a $3M seed round led by Fearless Fund, “a Black female-owned fund, which I never met in my journey coming up as an entrepreneur,” Grieco says.
> ProjectDiane report:
Before 2020, only 93 Black woman founders had raised $1M in venture funding for their businesses. In July 2021, less than 1% of all venture capital had gone to Black woman founders.
This was a striking achievement for Grieco. Before 2020, only 93 Black woman founders had raised $1M in venture funding for their businesses, [ProjectDiane reports](https://www.projectdiane.com/). In July 2021, less than 1% of all venture capital had gone to Black woman founders.
This is the unfair game that Thirteen Lune strives to change. And in a virtuous feedback loop, all the partners galvanized by Thirteen Lune’s mission have helped the company execute on it.
Today, the platform supports over 150 brands—more than 10 times the number it launched with—and helps all its brands with:
- **Reaching influential industry leaders,** from Grieco herself—who has more than 25K [Instagram followers](https://www.instagram.com/nyakio/?hl=en)—to the star-studded partners on the Beauty Vanguard roster.
- **Brick-and-mortar distribution**, thanks to its partnership with JCPenney.
- **Ecommerce distribution**, by selling products through JCPenney’s online store and the Thirteen Lune website.
- **Growth strategy,** by connecting them with its venture partners at Fearless Fund and beyond.
- **Authentic founder storytelling**, which is at the heart of Thirteen Lune’s PR, marketing and [CRM strategy](https://www.klaviyo.com/platform/crm-strategy).
That last item really deserves a section of its own.
## **How authentic content powers Thirteen Lune’s marketing**
Grieco grew Thirteen Lune more than 100% in its first six months. Her secret weapon: content about Thirteen Lune founders’ personal and entrepreneurial journeys.
“It’s not really a tactic or even a strategy—it’s just authentically showing up,” says Grieco. “People buy into people before they buy into products.”
> People buy into people before they buy into products.Nyakio Grieco
Prados Beauty founder CeCe Meadows, for example, has an epic personal story behind her business.
Diagnosed with cancer as a 27-year-old single mom, Meadows got overwhelmed by medical bills—but still found a way to move to New York and enroll in cosmetology school, [she told Marie Claire](https://www.marieclaire.com/beauty/a36318034/cece-meadows-prados-beauty/).
In 2018, she was the first Native American makeup artist to head a New York Fashion Week show. She began mixing her own products in her baby’s nursery to use on her models’ clients—and Grieco saw photos of her handiwork on Instagram.
She signed her to Thirteen Lune.
Today, Meadows is the first Native American or Chicano beauty founder to enter a national retailer (JCPenney), Grieco says.
Thirteen Lune shares her story—and stories like it—through several distribution channels, most of them organic.
Thirteen Lune launched after Apple announced [iOS 14.5 in summer of 2020](https://www.apple.com/newsroom/2020/06/apple-reimagines-the-iphone-experience-with-ios-14/), an iPhone system update that radically reduced social media platforms’ ability to track—and optimize their ads for—conversions.
> Thirteen Lune launched our paid marketing after the iOS update, so we didn’t have to be on that marketing hamster wheel.Nyakio Grieco
So Grieco treats paid social as more or less an afterthought. “Thirteen Lune launched our paid marketing after the iOS update,” she explains, “so we didn’t have to be on that marketing hamster wheel.”
Instead, their marketing leans on email, social media, [owned media](https://www.klaviyo.com/owned-marketing), and earned media. Here, Grieco breaks down how her team uses each one.
### **Email-first content marketing**
Grieco has spent decades in the beauty industry, but she never started a beauty blog until she founded Thirteen Lune—and discovered Klaviyo.
“I was so intimidated by programs out there I didn’t understand,” she says. “I didn’t know how to onboard.”
Klaviyo onboarding was a breeze, the pricing was affordable, and the customer service team was “a supportive partner for a startup,” Grieco said.
The customer platform offered her an alternative to an old-school blog: an email-native drip of shoppable content, perfect for a content-centric retail platform.
Grieco and her team often email out:
- **Founder stories, **like a [feature on Very Good Light skincare founder David Yi](https://thirteenlune.com/blogs/shop-talk/why-founder-david-yi-thinks-skincare-should-have-no-gender)
- **Personal product recommendations** from Thirteen Lune team members
- **Holiday gift guides**, like this [Valentine’s Day gift guide](https://thirteenlune.com/collections/gift-guide-1)packed with lip-care products, candles and more
- **Links to earned media appearances, **like Grieco’s recent cameo on the Tamron Hall Show
- **Commentary on current events,** like a send on how to stop hate crimes against Asian Americans
And they repurpose the evergreen content on their website, too, under the Shop Talk, Gift Guide, and About Us tabs.
“[Klaviyo just made it so easy](https://www.klaviyo.com/customers/case-studies/ecommerce-sms-case-study) for a small and mighty team to reach a consumer base authentically,” Grieco says.
> Klaviyo just made it so easy for a small and mighty team to reach a consumer base authentically.Nyakio Grieco
Not only are the sends timely and human—they also convert. Grieco and her team often feature the 10 slowest-selling brands––and see them become the top 10 by the next week.
Klaviyo “allows us to very quickly conceive content to make sure those brands that maybe aren’t getting the attention they deserve rise to the top,” she explains. “Without failure, those brands then become part of the top 10.”
Klaviyo’s intuitive email builder helps Thirteen Lune support all its brands in a responsive, data-driven way.
### **Social media**
At first pass, it looks like Thirteen Lune has about 25K followers on social: 22.5K on [Instagram](https://www.instagram.com/thirteenlune/?hl=en), and another 1.5K on [TikTok](https://www.tiktok.com/@thirteenlune).
That sells the brand short, though, because Thirteen Lune has two types of social media: company accounts and founder-run accounts.
The company’s Instagram account—its pillar social channel—focuses on “not only celebrating beauty, but being there to champion social issues that need attention,” Grieco explains.
That means posts highlighting:
- **Founder reflections, **like [this Instagram reel of female beauty founders’ advice](https://www.instagram.com/p/Ca-LmbBJmrC/?hl=en) for their 13-year-old selves
- **Beauty inspiration, **like [this backstage shot from an 11 Honore fashion show](https://www.instagram.com/p/CbYMQ1oFg39/?hl=en)
- **Thirteen Lune events, **like [this candid slideshow from a drag celebration](https://www.instagram.com/p/CeW46HvOP4y/?hl=en) in honor of Pride Month
- **Products on a face and in the tube**, like [this two-shot slideshow](https://www.instagram.com/p/CcoJqGtPfRw/?hl=en) highlighting skincare line [Strange Bird Beauty](http://y)
In addition, many founders who sell their beauty products through Thirteen Lune have their own Instagram accounts for their brands and themselves, where they dig deeper into their founder stories and product lines.
Take Prados Beauty. [Its brand Instagram](https://www.instagram.com/pradosbeauty/?hl=en) has more than 115K followers; Meadows, its founder, has another 14K on [her personal Instagram account](https://www.instagram.com/cecemeadows/?hl=en).
That means Prados Beauty can signal boost Thirteen Lune to 130K new eyeballs, assuming no follower overlap.
With more than 150 total brands on the Thirteen Lune platform, that adds up to a major secondary social audience.

### **Earned media**
Grieco is a press magnet. She’s spoken about Thirteen Lune recently on _Good Morning America_ and _The Tamron Hall Show_, and both were top-of-funnel marketing wins.
“We’ve had so much organic press and media that has really driven people to our site and to our social channels,” Grieco says.
> We’ve had so much organic press and media that has really driven people to our site and to our social channels.Nyakio Grieco
The brand gets news coverage, too. Its launch, fundraising successes, and JCPenney partnership have earned it stories in _Cosmopolitan_, _Vogue_, and _Forbes_, among many others.
By featuring so many founders with noteworthy stories on her platform, Grieco set up her business for secondary press success, too. Coverage of founders on the Thirteen Lune platform often mentions the business.
Gemini founder Joann Zehenni, whose skincare line was designed for people (like her) with lupus and sensitive skin, recently earned [a feature in Allure](https://www.allure.com/story/gemini-beauty-skin-care-founder-johann-zehenni-interview)—including several links to products on Thirteen Lune.
### **A branded podcast**
To get the word out about Thirteen Lune at a more predictable cadence, Grieco co-hosts a beauty podcast with the brand’s head of content, [Melissa Magsaysay](https://www.melissamagsaysay.com/), called [_The Beauty Vanguard_](https://podcasts.apple.com/us/podcast/the-beauty-vanguard/id1573161911)—the same title as Thirteen Lune’s star-studded panel of product testers.
The subject matter sits at the intersection of beauty and business. “We have conversations with celebrities, tastemakers, [experts in beauty](https://www.klaviyo.com/customers/case-studies/graza-customer-first-email), to really discover—what does the beauty of inclusion really mean and look like?” Grieco says. “How can we propel the industry forward?”
> What does the beauty of inclusion really mean and look like? How can we propel the industry forward?Nyakio Grieco
Produced by Embassy Row at Sony, the podcast attracted superstar guests in its first season, including:
- **Tracee Ellis Ross**, actress and founder of curly hair care line [PATTERN Beauty](https://patternbeauty.com/)
- **Jerrod Blandino**, co-founder and CCO of [Too Faced](https://www.toofaced.com/)
- **Alli Webb**, co-founder of blowout franchise and haircare line [Drybar](https://www.drybar.com/)
- **Lulu Grieco**, Nyakio’s Gen Z daughter
The Beauty Vanguard is two things at once: a standalone media property, and an owned channel for Thirteen Lune.
Conversations with industry luminaries builds discoverability—people surely search podcast apps for Tracee Ellis Ross—and the steady stream of Thirteen Lune mentions in intros, outros, and relevant episodes builds brand awareness.
So far, its Apple podcast ratings average a perfect 5 stars.
## **What’s next**
Next on the roadmap for Thirteen Lune: steady expansion.
Every Tuesday, the platform launches a new brand—and this month features a launch from Grieco herself. _Relevant: Your Skin Seen_ continues her mission of inclusive beauty, one that has sustained her 20-year beauty career, believing that everyone has skin that deserves to be seen, loved and protected.
The first product to debut from the collection is One & Done Everyday Cream with SPF 40, a 4-in-1 lightweight treatment that replaces daily sunscreen, moisturizer, serum and primer.
The mineral-based formula is suitable for all skin tones—from the lightest to the darkest—without leaving a white cast. Relevant’s R-Rev Complex protects and refines skin with a potent blend of antioxidant-rich superfruits and actives.
> A growing presence
Thirteen Lune’s JCPenney presence continues to roll out to more and more stores. By the end of 2022, they’ll be in 300; by 2023, 600.
Meanwhile, Thirteen Lune’s JCPenney presence continues to roll out to more and more stores. By the end of 2022, they’ll be in 300; by 2023, 600.
Longer-term, Grieco hopes to take Thirteen Lune global. Recently, at a beauty conference in Barcelona, Grieco was struck by the number of attendees from all over the world who had heard of Thirteen Lune and begged her to launch in their country.
It made sense, upon reflection. “It’s a brand that’s celebrating global beauty secrets,” she says—like her grandmother’s Kenyan coffee scrub. No wonder it resonates with a global audience.
> Thirteen Lune is a brand that’s celebrating global beauty secrets.Nyakio Grieco
Going global gels with Thirteen Lune’s brand value of inclusivity, too. “Most of the ingredients that we use in products manufactured in the United States come from some of the most marginalized parts of the globe,” Grieco says.
The people and places that produce those ingredients deserve to be included in Thirteen Lune’s storytelling and audience. Ultimately, Grieco sees more inclusivity leading to a fairer world.
> It’s going to even the playing field and there’s going to be less room for systemic racism and more room for unity.Nyakio Grieco
“It’s going to even the playing field and there’s going to be less room for systemic racism and more room for unity,” she says.
Her change-making mission keeps Grieco excited about her work, and has helped her attract her dream team of partners and a growing audience.
“I think if you are starting a business, you better have something that you’re authentically passionate about that will help to make the world a better place,” Grieco says. “It’s the only way to truly make a difference.”
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_type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Wellness</div></div></div></a></li></ul></details></div></li><li class="_menuColumnListItems_17ejh_72"><div class="_menuColumnListItem_17ejh_72"><details class="_dropdown_hz1ov_1" open=""><summary class="_menuTitle_hz1ov_1"><span class="_label_hz1ov_1">Platform</span></summary><ul class="content _menuList_hz1ov_50"><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/platform" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>B2C CRM overview</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/solutions/ai" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Klaviyo AI (K:AI)</div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">NEW</span></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/solutions/marketing-automation" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Klaviyo Marketing</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/solutions/customer-service" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Klaviyo Service</div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">NEW</span></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/solutions/analytics" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Klaviyo Analytics</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/solutions/customer-data-platform" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Klaviyo Data Platform</div></div></div></a></li></ul></details></div><div class="_menuColumnListItem_17ejh_72"><details class="_dropdown_hz1ov_1" open=""><summary class="_menuTitle_hz1ov_1"><span class="_label_hz1ov_1">Why Klaviyo</span></summary><ul class="content _menuList_hz1ov_50"><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/compare" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Klaviyo vs. Klaviyo alternatives</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/compare/klaviyo-vs-mailchimp" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Klaviyo vs. Mailchimp</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/compare/klaviyo-vs-postscript" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Klaviyo vs. Postscript</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/compare/klaviyo-vs-attentive" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Klaviyo vs. Attentive</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/compare/klaviyo-vs-salesforce-marketing-cloud" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Klaviyo vs. Salesforce</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/compare/klaviyo-vs-listrak" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Klaviyo vs. Listrak</div></div></div></a></li></ul></details></div></li><li class="_menuColumnListItems_17ejh_72"><div class="_menuColumnListItem_17ejh_72"><details class="_dropdown_hz1ov_1" open=""><summary class="_menuTitle_hz1ov_1"><span class="_label_hz1ov_1">Channels</span></summary><ul class="content _menuList_hz1ov_50"><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="https://www.klaviyo.com/solutions/omnichannel" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Omnichannel marketing</div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">NEW</span></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/products/email-marketing" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Email marketing</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/products/sms-marketing" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>SMS marketing</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="https://www.klaviyo.com/products/sms-marketing/rcs" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>RCS for Business</div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">NEW</span></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/products/mobile-app-marketing" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Mobile app marketing</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="https://www.klaviyo.com/products/whatsapp" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>WhatsApp marketing</div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">NEW</span></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/products/social" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Social marketing</div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">NEW</span></div></div></a></li></ul></details></div><div class="_menuColumnListItem_17ejh_72"><details class="_dropdown_hz1ov_1" open=""><summary class="_menuTitle_hz1ov_1"><span class="_label_hz1ov_1">Tools + Resources</span></summary><ul class="content _menuList_hz1ov_50"><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/marketing-resources" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Marketing resources</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/marketing-resources/marketing-campaign-calendar" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Marketing campaign calendar</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/glossary" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Marketing glossary</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/tools/email-subject-line-generator" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Subject line generator</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/tools/roi-calculator" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>ROI calculator</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/customers" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Case studies</div></div></div></a></li></ul></details></div></li><li class="_menuColumnListItems_17ejh_72"><div class="_menuColumnListItem_17ejh_72"><details class="_dropdown_hz1ov_1" open=""><summary class="_menuTitle_hz1ov_1"><span class="_label_hz1ov_1">Top Products + Features</span></summary><ul class="content _menuList_hz1ov_50"><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/solutions/ai/marketing-agent" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Marketing Agent</div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">New</span></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/solutions/ai/customer-agent" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Customer Agent</div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">NEW</span></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/products/customer-experience-hub" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Customer Hub</div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">NEW</span></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/products/helpdesk" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Helpdesk</div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">NEW</span></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/products/marketing-analytics" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Marketing Analytics</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/products/advanced-cdp" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Advanced Klaviyo Data Platform</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/features/web-forms" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Web forms</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/features/templates" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Email templates</div></div></div></a></li></ul></details></div><div class="_menuColumnListItem_17ejh_72"><details class="_dropdown_hz1ov_1" open=""><summary class="_menuTitle_hz1ov_1"><span class="_label_hz1ov_1">Explore more</span></summary><ul class="content _menuList_hz1ov_50"><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/features/portfolio" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Portfolio</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/platform-integrations" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Apps and Integrations</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/features" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Features</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/whats-new" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>What's new</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/events" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Events</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="https://help.klaviyo.com/hc/en-us" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Help Center</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="https://academy.klaviyo.com/en-us" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Academy</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="https://community.klaviyo.com/" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Community</div></div></div></a></li></ul></details></div></li></ul><ul class="_menuContainer_17ejh_49 _mobileList_17ejh_63"><li class="_menuColumnListItem_17ejh_72"><details class="_dropdown_hz1ov_1"><summary class="_menuTitle_hz1ov_1"><span class="_label_hz1ov_1">Company</span></summary><ul class="content _menuList_hz1ov_50"><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _featured_s73z6_33 _cotton_s73z6_38" href="/about" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>About Klaviyo</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _featured_s73z6_33 _cotton_s73z6_38" href="/newsroom" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Newsroom</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _featured_s73z6_33 _cotton_s73z6_38" href="https://investors.klaviyo.com/overview/default.aspx" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Investor relations</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _featured_s73z6_33 _cotton_s73z6_38" href="/contact-us" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Contact us</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _featured_s73z6_33 _cotton_s73z6_38" href="/careers" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Careers</div></div></div></a></li></ul></details></li><li class="_menuColumnListItem_17ejh_72"><details class="_dropdown_hz1ov_1"><summary class="_menuTitle_hz1ov_1"><span class="_label_hz1ov_1">Platform</span></summary><ul class="content _menuList_hz1ov_50"><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/platform" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>B2C CRM overview</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/solutions/ai" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Klaviyo AI (K:AI)</div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">NEW</span></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/solutions/marketing-automation" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Klaviyo Marketing</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/solutions/customer-service" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Klaviyo Service</div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">NEW</span></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/solutions/analytics" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Klaviyo Analytics</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/solutions/customer-data-platform" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Klaviyo Data Platform</div></div></div></a></li></ul></details></li><li class="_menuColumnListItem_17ejh_72"><details class="_dropdown_hz1ov_1"><summary class="_menuTitle_hz1ov_1"><span class="_label_hz1ov_1">Channels</span></summary><ul class="content _menuList_hz1ov_50"><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="https://www.klaviyo.com/solutions/omnichannel" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Omnichannel marketing</div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">NEW</span></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/products/email-marketing" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Email marketing</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/products/sms-marketing" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>SMS marketing</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="https://www.klaviyo.com/products/sms-marketing/rcs" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>RCS for Business</div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">NEW</span></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/products/mobile-app-marketing" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Mobile app marketing</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="https://www.klaviyo.com/products/whatsapp" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>WhatsApp marketing</div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">NEW</span></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/products/social" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Social marketing</div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">NEW</span></div></div></a></li></ul></details></li><li class="_menuColumnListItem_17ejh_72"><details class="_dropdown_hz1ov_1"><summary class="_menuTitle_hz1ov_1"><span class="_label_hz1ov_1">Top Products + Features</span></summary><ul class="content _menuList_hz1ov_50"><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/solutions/ai/marketing-agent" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Marketing Agent</div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">New</span></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/solutions/ai/customer-agent" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Customer Agent</div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">NEW</span></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/products/customer-experience-hub" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Customer Hub</div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">NEW</span></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/products/helpdesk" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Helpdesk</div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">NEW</span></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/products/marketing-analytics" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Marketing Analytics</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/products/advanced-cdp" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Advanced Klaviyo Data Platform</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/features/web-forms" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Web forms</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/features/templates" _type="menuItem"><div><div 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