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Original
2026-01-01
Modified
2026-03-10
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<p>For your brand, unread texts mean missed opportunities. Klaviyo’s virtual contact cards are here to help: This new feature makes your<a>texts</a>more recognizable, so they don’t get lost in the noise.</p>
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<p>For your brand, unread texts mean missed opportunities. Klaviyo’s virtual contact cards are here to help: This new feature makes your<a>texts</a>more recognizable, so they don’t get lost in the noise.</p>
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<p>Your customers are reading text messages all day, every day. While upwards of 95% of texts get opened and read, those from an unknown number are much more likely to be overlooked or ignored. </p>
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<p>Your customers are reading text messages all day, every day. While upwards of 95% of texts get opened and read, those from an unknown number are much more likely to be overlooked or ignored.</p>
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<h2><strong>Level up your SMS marketing</strong></h2>
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<h2><strong>Level up your SMS marketing</strong></h2>
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<p>Virtual contact cards help you up your<a>SMS marketing game</a>by making your texts feel<a>personalized</a>, relevant and familiar, just like texts from a friend - because these are the kinds of texts people are most likely to open, read, and even respond to.</p>
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<p>Virtual contact cards help you up your<a>SMS marketing game</a>by making your texts feel<a>personalized</a>, relevant and familiar, just like texts from a friend - because these are the kinds of texts people are most likely to open, read, and even respond to.</p>
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<p>Once you share your virtual contact card, recipients can save your brand’s contact information in their phone. Once a shopper saves your info, your texts are instantly recognizable: In place of a random phone number with a generic avatar, they’ll see your brand’s name and logo. </p>
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<p>Once you share your virtual contact card, recipients can save your brand’s contact information in their phone. Once a shopper saves your info, your texts are instantly recognizable: In place of a random phone number with a generic avatar, they’ll see your brand’s name and logo.</p>
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<p>Brands are already using this feature to<a>inspire engagement from customers</a>and build loyalty.</p>
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<p>Brands are already using this feature to<a>inspire engagement from customers</a>and build loyalty.</p>
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<blockquote>“Promix has made Klaviyo SMS a core part of our owned marketing strategy with the help of our partners at Ben Zettler Digital. The new virtual contact cards feature has enabled our team to create a more effective, branded experience on SMS for our most engaged customers.”</blockquote>Albert Matheny, CEO of Promix<h2><strong>Getting started</strong></h2>
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<blockquote>“Promix has made Klaviyo SMS a core part of our owned marketing strategy with the help of our partners at Ben Zettler Digital. The new virtual contact cards feature has enabled our team to create a more effective, branded experience on SMS for our most engaged customers.”</blockquote><p>Albert Matheny, CEO of Promix</p>
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<p>To get started, log into Klaviyo and head to the Company Information section under SMS Settings. Here, you’ll create your contact card by entering company details and uploading a logo.</p>
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<h2><strong>Getting started</strong></h2>
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<p>To get started, log into Klaviyo and head to the Company Information section under SMS Settings. Here, you’ll create your contact card by entering company details and uploading a logo.</p>
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<p>Now you’re ready to share your contact card with subscribers via flows. Just select one of your SMS flow messages and click edit, then select Add Media.</p>
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<p>Now you’re ready to share your contact card with subscribers via flows. Just select one of your SMS flow messages and click edit, then select Add Media.</p>
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Click Add Media to include a virtual contact card.<p><strong>Protip: Make sure you add your virtual contact card to existing welcome texts - this will help spread the word that your brand’s contact details are now available!</strong></p>
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<p><strong>Protip: Make sure you add your virtual contact card to existing welcome texts - this will help spread the word that your brand’s contact details are now available!</strong></p>
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Click Add Contact Card.<p>Here, select Virtual Contact Card and add it to your flow message.</p>
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<p>Here, select Virtual Contact Card and add it to your flow message.</p>
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Share virtual contact card with subscribers.<p>The people you text will get a contact card to save to their address book, just like they do when someone texts them a friend’s or family member’s contact information. They’ll see your brand’s name and logo at the top of your future texts.</p>
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<p>The people you text will get a contact card to save to their address book, just like they do when someone texts them a friend’s or family member’s contact information. They’ll see your brand’s name and logo at the top of your future texts.</p>
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<h3><strong>Learn more</strong></h3>
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<h3><strong>Learn more</strong></h3>
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<p>Help people recognize your brand right away in their text inboxes and<a>boost engagement</a>with virtual contact cards. To learn more about<a>creating and sharing contact cards</a>.</p>
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<p>Help people recognize your brand right away in their text inboxes and<a>boost engagement</a>with virtual contact cards. To learn more about<a>creating and sharing contact cards</a>.</p>
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