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Original
2026-01-01
Modified
2026-03-10
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<p>Klaviyo Reviews</p>
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<h2>Let customer reviews do the selling</h2>
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<p>Klaviyo Reviews helps you showcase social proof across the customer journey and collect more buyer insights. Available for<a>Shopify</a>and<a>WooCommerce</a>stores.</p>
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<h3>Unlock more customer data</h3>
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<h3>Unlock more customer data</h3>
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<p>Use insights gathered from reviews to create smarter customer segments and personalised messages.</p>
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<p>Use insights gathered from reviews to create smarter customer segments and personalised messages.</p>
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<h3>Collect powerful social proof</h3>
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<h3>Collect powerful social proof</h3>
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<p>Social proof builds trust fast. Amplify your best reviews to build trust and turn shoppers into buyers.</p>
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<p>Social proof builds trust fast. Amplify your best reviews to build trust and turn shoppers into buyers.</p>
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<h3>Design on-brand experiences</h3>
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<h3>Design on-brand experiences</h3>
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<p>Show off reviews your way, using custom CSS and flexible widgets to keep your design on-brand.</p>
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<p>Show off reviews your way, using custom CSS and flexible widgets to keep your design on-brand.</p>
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<h3>Drive even more conversions</h3>
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<h3>Drive even more conversions</h3>
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<p>Display reviews front and centre throughout the customer journey to better convert at every step.</p>
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<p>Display reviews front and centre throughout the customer journey to better convert at every step.</p>
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<h2>Find your fan favorites</h2>
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<p>More reviews = more insights. Discover which products your customers love to create smarter segments and personalisation.</p>
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<ul><li>Automatically request reviews from eligible customers through email or SMS, with pre-built flows.</li>
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<li>Capture physical attributes, personal preferences, and even more data with<a>custom review questions</a>.</li>
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<li>Send automatic review follow-ups, thanking customers for leaving a good review with a promo code or creating a support ticket if they were disappointed.</li>
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</ul><h2>Show your best reviews across the customer journey</h2>
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<p>Display reviews in more places to build trust.</p>
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<ul><li>New Showcase your best reviews across Google, Shopify, and Shop app stores. Coming soon for Meta stores.</li>
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<li>Display reviews on your website with<a>flexible widgets</a>, or use<a>custom CSS</a>to design their appearance.</li>
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<li><a>Auto-verify reviews</a>that meet key criteria, adding a checkmark next to the review. A little trust goes a long way.</li>
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<li>Boost shopper confidence by pairing your review section with product Q&A; potential customers can ask questions and get answers from customers who already bought your products.</li>
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</ul><h2>Get more value from reviews with less effort</h2>
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<p>Make it easier for customers to leave reviews with AI, and track response rates, conversions, and sentiment with built-in reporting.</p>
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<ul><li>Help customers leave reviews faster with AI-generated<a>headline recommendations</a>. AI-generated<a>quick replies</a>speed up your responses while matching your brand voice.</li>
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<li>Monitor<a>response rates</a>, total reviews, rating trends, and review conversion, gleaning more insight into what customers love (and don’t love) about your products.</li>
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<li>Use advanced funnel tracking to see when a prospect views a product review and when they add that product to their cart.</li>
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<li>Easily bring your review history to Klaviyo by uploading a CSV file.</li>
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</ul><p>Klaviyo Reviews allows Shopify and WooCommerce merchants to seamlessly collect customer reviews, sync existing reviews with the Klaviyo platform, showcase their best reviews across stores, and gather more customer data-all in a single platform.</p>
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<h3>Email</h3>
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<p>Move customers through the funnel and drive more conversions with email automations.</p>
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<h3>SMS</h3>
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<p>Unlock more engagement and conversion with SMS campaigns and 2-way conversations.</p>
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<h3>Reviews</h3>
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<p>Showcase social proof across channels and gather more insights with customer reviews.</p>