0 added
0 removed
Original
2026-01-01
Modified
2026-03-10
1
<p><strong>Archived messages</strong>are SMS messages you move from your inbox to a designated archive folder. Archiving messages helps organise your<a>SMS</a>conversations and declutter your inbox. You can access your archived messages any time, but they will no longer be visible in your primary inbox.</p>
1
<p><strong>Archived messages</strong>are SMS messages you move from your inbox to a designated archive folder. Archiving messages helps organise your<a>SMS</a>conversations and declutter your inbox. You can access your archived messages any time, but they will no longer be visible in your primary inbox.</p>
2
<h2>Why archive messages?</h2>
2
<h2>Why archive messages?</h2>
3
<p>If you’re rolling out an<a>SMS marketing campaign</a>, archiving messages helps you prioritise important conversations with your<a>subscribers</a>.</p>
3
<p>If you’re rolling out an<a>SMS marketing campaign</a>, archiving messages helps you prioritise important conversations with your<a>subscribers</a>.</p>
4
<p>The top reasons to archive messages include:</p>
4
<p>The top reasons to archive messages include:</p>
5
<ul><li><strong>Message prioritisation without data loss:</strong>Archiving messages cleans up your inbox folder so that you see only those messages that need attention. But archiving instead of deleting also means you don’t lose customer data.</li>
5
<ul><li><strong>Message prioritisation without data loss:</strong>Archiving messages cleans up your inbox folder so that you see only those messages that need attention. But archiving instead of deleting also means you don’t lose customer data.</li>
6
<li><strong>Marketing optimisation</strong>: By archiving messages, you retain a detailed history of customer interactions, so you can analyse previous marketing efforts and identify what worked and what didn’t.</li>
6
<li><strong>Marketing optimisation</strong>: By archiving messages, you retain a detailed history of customer interactions, so you can analyse previous marketing efforts and identify what worked and what didn’t.</li>
7
<li><strong>Ensuring compliance:</strong>The<a>Telephone Consumer Protection Act (TCPA)</a>mandates that businesses must have<a>consent</a>before sending promotional text messages to customers. Archived messages may contain proof someone signed up or a history of past purchases in case of disputes or compliance audits.</li>
7
<li><strong>Ensuring compliance:</strong>The<a>Telephone Consumer Protection Act (TCPA)</a>mandates that businesses must have<a>consent</a>before sending promotional text messages to customers. Archived messages may contain proof someone signed up or a history of past purchases in case of disputes or compliance audits.</li>
8
<li><strong>Future personalisation:</strong>Archived messages are a repository of valuable customer information, including<a>phone numbers</a>,<a>email addresses</a>, and conversation history. Use these details to personalise future campaigns for better engagement,<a>retention</a>, and conversions.</li>
8
<li><strong>Future personalisation:</strong>Archived messages are a repository of valuable customer information, including<a>phone numbers</a>,<a>email addresses</a>, and conversation history. Use these details to personalise future campaigns for better engagement,<a>retention</a>, and conversions.</li>
9
</ul><h2>How to archive messages</h2>
9
</ul><h2>How to archive messages</h2>
10
<p><a>Archive SMS messages in two clicks</a>with a reliable<a>marketing automation</a>platform like Klaviyo. Use its robust<a>segmentation</a>and analytics features to identify<a>engaged segments</a>.</p>
10
<p><a>Archive SMS messages in two clicks</a>with a reliable<a>marketing automation</a>platform like Klaviyo. Use its robust<a>segmentation</a>and analytics features to identify<a>engaged segments</a>.</p>
11
<p>If a customer responds to an archived message, Klaviyo will automatically unarchive it and move it back to your primary inbox, so you never miss out on a potential customer.</p>
11
<p>If a customer responds to an archived message, Klaviyo will automatically unarchive it and move it back to your primary inbox, so you never miss out on a potential customer.</p>
12
<p>Ready to declutter your inbox and streamline your SMS marketing strategies?<a>Sign up for Klaviyo</a>today!</p>
12
<p>Ready to declutter your inbox and streamline your SMS marketing strategies?<a>Sign up for Klaviyo</a>today!</p>
13
13