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1.473H2.947c-.814 0-1.473-.66-1.473-1.473V3.684c0-.814.66-1.473 1.473-1.473"></path></g></svg><div>Mobile app marketing</div></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/products/whatsapp"><div><div class="_iconAndLabelContainer_s73z6_168"><svg xmlns="http://www.w3.org/2000/svg" data-name="whatsapp" viewBox="0 0 32 32" color="currentColor" style="height:1.4rem" class="_icon_s73z6_56"><path fill="currentColor" fill-rule="evenodd" d="M26.86 5.13C23.98 2.26 20.15.68 16.06.67 7.65.67.8 7.48.8 15.86c0 2.68.7 5.29 2.04 7.6L.67 31.33l8.09-2.11a15.3 15.3 0 0 0 7.3 1.85c8.41 0 15.26-6.82 15.27-15.19 0-4.06-1.58-7.88-4.47-10.75M16.06 28.5c-2.28 0-4.51-.61-6.46-1.76l-.46-.27-4.8 1.25 1.28-4.66-.3-.48a12.55 12.55 0 0 1-1.94-6.72c0-6.96 5.69-12.63 12.69-12.63 3.39 0 6.57 1.32 8.97 3.7a12.5 12.5 0 0 1 3.71 8.93c0 6.96-5.69 12.63-12.69 12.63Zm6.96-9.46c-.38-.19-2.26-1.11-2.61-1.23-.35-.13-.6-.19-.86.19-.25.38-.99 1.24-1.21 1.49s-.45.28-.83.09-1.61-.59-3.07-1.88c-1.13-1.01-1.9-2.25-2.12-2.63s-.02-.59.17-.77c.17-.17.38-.44.57-.67.19-.22.25-.38.38-.63s.06-.47-.03-.67c-.1-.19-.86-2.06-1.18-2.82-.31-.74-.62-.64-.86-.65-.22-.01-.48-.01-.73-.01s-.67.09-1.02.47-1.34 1.3-1.34 3.17 1.37 3.67 1.56 3.93c.19.25 2.69 4.09 6.52 5.73.91.39 1.62.62 2.17.8.91.29 1.75.25 2.4.15.73-.11 2.26-.92 2.57-1.81.32-.89.32-1.65.22-1.81s-.35-.25-.73-.44Z"></path></svg><div>WhatsApp marketing</div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">NEW</span></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/products/social"><div><div class="_iconAndLabelContainer_s73z6_168"><svg xmlns="http://www.w3.org/2000/svg" data-name="navigation social marketing" viewBox="0 0 32 32" color="currentColor" style="height:1.4rem" class="_icon_s73z6_56"><path fill="currentColor" fill-rule="evenodd" d="M.7 10.96c0-4.65 3.77-8.41 8.42-8.41 2.76 0 5 1.19 6.46 2.76l.43.43.43-.43c1.46-1.58 3.7-2.76 6.46-2.76 4.65 0 8.41 3.77 8.41 8.42 0 1.66-.21 3.04-.81 4.36-.59 1.3-1.51 2.41-2.7 3.6l-9.63 9.63c-1.2 1.2-3.13 1.2-4.33 0l-9.63-9.63c-1.2-1.2-2.11-2.31-2.7-3.6-.6-1.32-.81-2.7-.81-4.36Zm8.42-5.35a5.36 5.36 0 0 0-5.36 5.36c0 1.4.17 2.31.53 3.1.37.81.98 1.61 2.08 2.71L16 26.41l9.63-9.63c1.1-1.1 1.71-1.9 2.08-2.71.36-.79.53-1.7.53-3.1 0-2.96-2.4-5.36-5.36-5.36-1.85 0-3.3.79-4.23 1.8l-.02.02L16 10.06l-2.63-2.63-.02-.02c-.93-1.01-2.37-1.8-4.23-1.8"></path></svg><div>Social marketing</div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">NEW</span></div></div></a></li></ul></li><li class="_column_vqtvm_52 _list_14087_13 _link_list_14087_60 _standard_14087_42"><div class="_eyebrow_14087_1">TOP PRODUCTS + FEATURES</div><ul class="_childList_14087_22"><li><a class="_universalMenuItem_s73z6_1" href="/solutions/ai/marketing-agent"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Marketing Agent</div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">New</span></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/solutions/ai/customer-agent"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Customer Agent</div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">NEW</span></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/products/customer-experience-hub"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Customer Hub</div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">NEW</span></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/products/helpdesk"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Helpdesk</div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">NEW</span></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/products/marketing-analytics"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Marketing Analytics</div></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/products/advanced-cdp"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Advanced Klaviyo Data Platform</div></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/features/segmentation"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Segmentation</div></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/products/review-management"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Reviews</div></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/features/templates"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Templates</div></div></div></a></li></ul></li></ul><ul class="grid _list_vqtvm_10 _lower_vqtvm_62"><li class="_column_vqtvm_52 _lower_14087_124 _list_14087_13 _six_column_14087_100"><div class="_eyebrow_14087_1">SPOTLIGHT</div><ul class="_childList_14087_22"><li><a class="_universalMenuItem_s73z6_1" href="/solutions/omnichannel"><div><div class="_imageContainer_s73z6_74"><img class="_image_s73z6_74" loading="lazy" src="https://cdn.sanity.io/images/6ct6b26e/marketing-prod/baeb51700705ac37ed422f09fff04a0bf9900422-668x400.webp"/></div><div class="_iconAndLabelContainer_s73z6_168"><div>The Klaviyo omniverse</div></div><div class="_description_s73z6_61">One platform. Every channel. Real results.</div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/solutions/ai/marketing-agent"><div><div class="_imageContainer_s73z6_74"><img class="_image_s73z6_74" loading="lazy" src="https://cdn.sanity.io/images/6ct6b26e/marketing-prod/ae936bd6b977ede47a47817389f3f4c88af83bf3-502x300.webp"/></div><div class="_iconAndLabelContainer_s73z6_168"><div>Marketing Agent</div></div><div class="_description_s73z6_61">AI strategist and assistant for marketers.</div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/solutions/ai/customer-agent"><div><div class="_imageContainer_s73z6_74"><img class="_image_s73z6_74" loading="lazy" src="https://cdn.sanity.io/images/6ct6b26e/marketing-prod/9de21910b9048ec6cb4ef0826d2a072d0cb02af0-502x300.webp"/></div><div class="_iconAndLabelContainer_s73z6_168"><div>Customer Agent</div></div><div class="_description_s73z6_61">AI support and sales rep for shoppers.</div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/whats-new"><div><div class="_imageContainer_s73z6_74"><img class="_image_s73z6_74" loading="lazy" src="https://cdn.sanity.io/images/6ct6b26e/marketing-prod/ce5b07ba71d2f4ad7dda0ced439c6b20c954e263-669x400.webp"/></div><div class="_iconAndLabelContainer_s73z6_168"><div>New features</div></div><div class="_description_s73z6_61">Get more personal on more channels.</div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/events/kbos-2025-recap"><div><div class="_imageContainer_s73z6_74"><img class="_image_s73z6_74" loading="lazy" src="https://cdn.sanity.io/images/6ct6b26e/marketing-prod/5f35a8bf57394c93ee3d334660e938e206268dc0-669x400.webp"/></div><div class="_iconAndLabelContainer_s73z6_168"><div>K:BOS 2025</div></div><div class="_description_s73z6_61">Watch the replay of our livestream sessions.</div></div></a></li></ul></li></ul></div></div></li><li class="_listItem_1pr3e_176 _hasChildren_1pr3e_181"><div class="_link_1pr3e_157 _hasChildren_1pr3e_181 _openOnClick_1pr3e_181 _universalMenuItem_s73z6_1" tabindex="0"><span>Apps & Integrations</span></div><div class="_drawer_1pr3e_181 _drawer_vqtvm_1"><div class="_content_vqtvm_40"><ul class="grid _list_vqtvm_10"><li class="_column_vqtvm_52 _list_14087_13 _link_list_14087_60 _standard_14087_42"><div class="_eyebrow_14087_1">KLAVIYO APP MARKETPLACE</div><ul class="_childList_14087_22"><li><a class="_universalMenuItem_s73z6_1 _featured_s73z6_33" href="https://marketplace.klaviyo.com/en-us/"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Explore apps<span class="_trailingMark_s73z6_126"></span></div></div><div class="_description_s73z6_61">Integrate with 350+ apps to seamlessly connect all of your data to Klaviyo</div></div></a></li></ul></li><li class="_column_vqtvm_52 _list_14087_13 _visual_list_14087_109"><ul class="_childList_14087_22"><li><a class="_visualList_s73z6_83 _universalMenuItem_s73z6_1" href="https://www.klaviyo.com/ecommerce-integrations/shopify"><div><div class="_imageContainer_s73z6_74"><img class="_image_s73z6_74" loading="lazy" src="https://cdn.sanity.io/images/6ct6b26e/marketing-prod/ebac5b0bbbfad81c1d7784c51c525832e7700a38-262x120.webp"/></div><div class="_iconAndLabelContainer_s73z6_168"></div></div></a></li><li><a class="_visualList_s73z6_83 _universalMenuItem_s73z6_1" href="https://www.klaviyo.com/ecommerce-integrations/commerce-cloud"><div><div class="_imageContainer_s73z6_74"><img class="_image_s73z6_74" loading="lazy" src="https://cdn.sanity.io/images/6ct6b26e/marketing-prod/cbe11091b91c8f140bf47b6656218b19b0bd9fac-262x120.webp"/></div><div class="_iconAndLabelContainer_s73z6_168"></div></div></a></li><li><a class="_visualList_s73z6_83 _universalMenuItem_s73z6_1" href="https://www.klaviyo.com/ecommerce-integrations//wix"><div><div class="_imageContainer_s73z6_74"><img class="_image_s73z6_74" loading="lazy" src="https://cdn.sanity.io/images/6ct6b26e/marketing-prod/7c3c7232e4d426b133fb7a1458ee5a6faa371eaf-262x120.webp"/></div><div class="_iconAndLabelContainer_s73z6_168"></div></div></a></li><li><a class="_visualList_s73z6_83 _universalMenuItem_s73z6_1" href="https://www.klaviyo.com/ecommerce-integrations/woocommerce"><div><div class="_imageContainer_s73z6_74"><img class="_image_s73z6_74" loading="lazy" src="https://cdn.sanity.io/images/6ct6b26e/marketing-prod/810a806fe9ab3d05f9e2bfc701aba0774b1866b5-262x120.webp"/></div><div class="_iconAndLabelContainer_s73z6_168"></div></div></a></li><li><a class="_visualList_s73z6_83 _universalMenuItem_s73z6_1" href="https://www.klaviyo.com/ecommerce-integrations/magento"><div><div class="_imageContainer_s73z6_74"><img class="_image_s73z6_74" loading="lazy" src="https://cdn.sanity.io/images/6ct6b26e/marketing-prod/ea92879e13620ad4c849c1d0322334fb409ed111-262x120.webp"/></div><div class="_iconAndLabelContainer_s73z6_168"></div></div></a></li><li><a class="_visualList_s73z6_83 _universalMenuItem_s73z6_1" href="https://www.klaviyo.com/ecommerce-integrations/bigcommerce"><div><div class="_imageContainer_s73z6_74"><img class="_image_s73z6_74" loading="lazy" src="https://cdn.sanity.io/images/6ct6b26e/marketing-prod/43f28b304c058503374e25edfb214b7eed123afc-262x120.webp"/></div><div class="_iconAndLabelContainer_s73z6_168"></div></div></a></li></ul></li><li class="_column_vqtvm_52 _list_14087_13 _link_list_14087_60 _standard_14087_42"><ul class="_childList_14087_22"><li><a class="_universalMenuItem_s73z6_1 _featured_s73z6_33" href="/platform-integrations"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Integration benefits<span class="_trailingMark_s73z6_126"></span></div></div><div class="_description_s73z6_61">Our apps make it simple to integrate your entire tech stack</div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="https://marketplace.klaviyo.com/en-us/browse/?categoryId=15"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Advertising</div></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="https://marketplace.klaviyo.com/en-us/browse/?categoryId=9"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Shipping</div></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="https://marketplace.klaviyo.com/en-us/browse/?categoryId=18"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Point of sale</div></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="https://marketplace.klaviyo.com/en-us/browse/?categoryId=8"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Loyalty</div></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="https://marketplace.klaviyo.com/en-us/browse/?categoryId=25"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Subscription</div></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="http://marketplace.klaviyo.com/en-us"><div><div class="_iconAndLabelContainer_s73z6_168"><div>View top apps and integrations</div></div></div></a></li></ul></li><li class="_column_vqtvm_52 _list_14087_13 _link_list_14087_60 _standard_14087_42"><ul class="_childList_14087_22"><li><a class="_universalMenuItem_s73z6_1 _featured_s73z6_33" href="https://developers.klaviyo.com/en"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Developers<span class="_trailingMark_s73z6_126"></span></div></div><div class="_description_s73z6_61">Create apps and integrations to grow your business using Klaviyo’s APIs</div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="https://developers.klaviyo.com/en/docs/get_started"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Getting started</div></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="https://developers.klaviyo.com/en/docs"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Developer guides</div></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="https://developers.klaviyo.com/en/reference/api_overview"><div><div class="_iconAndLabelContainer_s73z6_168"><div>API docs</div></div></div></a></li></ul></li></ul></div></div></li><li class="_listItem_1pr3e_176 _hasChildren_1pr3e_181"><div class="_link_1pr3e_157 _hasChildren_1pr3e_181 _openOnClick_1pr3e_181 _universalMenuItem_s73z6_1" tabindex="0"><span>Resources</span></div><div class="_drawer_1pr3e_181 _drawer_vqtvm_1"><div class="_content_vqtvm_40"><ul class="grid _list_vqtvm_10"><li class="_column_vqtvm_52 _list_14087_13 _link_list_14087_60 _standard_14087_42"><ul class="_childList_14087_22"><li><a class="_universalMenuItem_s73z6_1 _featured_s73z6_33" href="/customer-resources"><div><div class="_iconAndLabelContainer_s73z6_168"><div>The Klaviyo Power Up<span class="_trailingMark_s73z6_126"></span></div></div><div class="_description_s73z6_61">Your all-in-one success center with answers, resources, and community to keep you growing</div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="https://help.klaviyo.com/hc/en-us"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Help center</div></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="https://academy.klaviyo.com/en-us"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Academy</div></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="https://community.klaviyo.com"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Community</div></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="https://developers.klaviyo.com/en"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Developers</div></div></div></a></li></ul></li><li class="_column_vqtvm_52 _list_14087_13 _link_list_14087_60 _standard_14087_42"><div class="_eyebrow_14087_1">Support</div><ul class="_childList_14087_22"><li><a class="_universalMenuItem_s73z6_1" href="/success"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Support overview</div></div><div class="_description_s73z6_61">Onboarding and support resources to get the most out of Klaviyo</div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="https://www.klaviyo.com/success/premium-support"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Professional services</div></div><div class="_description_s73z6_61">Enterprise and professional support packages and services</div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="https://connect.klaviyo.com"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Partner directory</div></div><div class="_description_s73z6_61">Explore partners to work with</div></div></a></li></ul></li><li class="_column_vqtvm_52 _list_14087_13 _link_list_14087_60 _standard_14087_42"><div class="_eyebrow_14087_1">Discover more</div><ul class="_childList_14087_22"><li><a class="_universalMenuItem_s73z6_1" href="/customers"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Case studies</div></div><div class="_description_s73z6_61">Learn from customers who have grown with Klaviyo</div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/blog"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Blog</div></div><div class="_description_s73z6_61">Industry news and growth strategies</div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/marketing-resources"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Guides and reports</div></div><div class="_description_s73z6_61">Best practices, strategic guidance, and benchmark reports</div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/events"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Events</div></div><div class="_description_s73z6_61">Join us at our flagship conference K:BOS and other events throughout the year</div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="https://www.klaviyo.com/trust"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Trust center</div></div><div class="_description_s73z6_61">Trust and security information</div></div></a></li></ul></li><li class="_column_vqtvm_52 _list_14087_13 _link_list_14087_60 _standard_14087_42"><div class="_eyebrow_14087_1">Free Tools</div><ul class="_childList_14087_22"><li><a class="_universalMenuItem_s73z6_1" href="https://www.klaviyo.com/features/email-templates" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Email marketing templates</div></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="https://www.klaviyo.com/marketing-resources/marketing-campaign-calendar" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>2026 Marketing calendar</div></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="https://www.klaviyo.com/tools/email-subject-line-generator" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Email subject line generator</div></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="https://www.klaviyo.com/tools/roi-calculator" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Email & SMS ROI calculator</div></div></div></a></li></ul></li></ul><ul class="grid _list_vqtvm_10 _lower_vqtvm_62"><li class="_column_vqtvm_52 _lower_14087_124 _list_14087_13 _inline_list_14087_50"><div class="_eyebrow_14087_1">2025 BFCM RECAP</div><ul class="_childList_14087_22"><li><a class="_universalMenuItem_s73z6_1" href="https://www.klaviyo.com/bfcm/holiday-shopping-trends" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Check out the data that defined Black Friday & Cyber Monday</div></div></div></a></li></ul></li></ul></div></div></li><li class="_listItem_1pr3e_176"><a class="_link_1pr3e_157 _openOnClick_1pr3e_181 _universalMenuItem_s73z6_1" href="/platform-demo"><span>How it works</span></a></li><li class="_listItem_1pr3e_176"><a class="_link_1pr3e_157 _openOnClick_1pr3e_181 _universalMenuItem_s73z6_1" href="/pricing"><span>Pricing</span></a></li></ul></nav><ul class="_list_1pr3e_139 _ctaList_1pr3e_143"><li class="_ctaListItem_1pr3e_149"><a class="_cta_1pr3e_143 _primary_1pr3e_259 _universalMenuItem_s73z6_1" href="https://www.klaviyo.com/sign-up" _type="ctaMenuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Sign up</div></div></div></a></li><li class="_ctaListItem_1pr3e_149"><a class="_cta_1pr3e_143 _secondary_1pr3e_260 _universalMenuItem_s73z6_1" href="https://www.klaviyo.com/demo-request" _type="ctaMenuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Get a demo</div></div></div></a></li></ul><div class="_mobileMenuToggle_1pr3e_126"><button aria-label="Toggle mobile menu" class="_toggleButton_1pr3e_131"><svg width="24" height="18" viewBox="0 0 24 18" fill="none" xmlns="http://www.w3.org/2000/svg"><rect width="24" height="2" rx="1" fill="currentColor"></rect><rect y="8" width="24" height="2" rx="1" fill="currentColor"></rect><rect y="16" width="24" height="2" rx="1" fill="currentColor"></rect></svg></button></div></div><dialog class="_mobileMenuDialog_scbs5_1"><div class="_closeContainer_scbs5_62"><button class="_close_scbs5_62" autofocus=""></button></div><nav class="_nav_scbs5_51"><ul class="_list_scbs5_58"><li class="_listItem_scbs5_58 _hasChildren_scbs5_121"><details><summary><div class="_link_scbs5_114 _hasChildren_scbs5_121 _universalMenuItem_s73z6_1 _featured_s73z6_33"><span>Platform</span></div></summary><div class="_drawer_vqtvm_1"><div class="_content_vqtvm_40"><ul class="grid _list_vqtvm_10"><li class="_column_vqtvm_52 _list_14087_13 _link_list_14087_60 _standard_14087_42"><div class="_eyebrow_14087_1">Overview</div><ul class="_childList_14087_22"><li><a class="_universalMenuItem_s73z6_1 _featured_s73z6_33" href="/platform"><div><div class="_iconAndLabelContainer_s73z6_168"><div>The B2C CRM<span class="_trailingMark_s73z6_126"></span></div></div><div class="_description_s73z6_61">Discover how the Klaviyo CRM, built for your business, can help you create lasting customer relationships.</div></div></a></li></ul></li><li class="_column_vqtvm_52 _list_14087_13 _link_list_14087_60 _standard_14087_42"><div class="_eyebrow_14087_1">SOLUTIONS</div><ul class="_childList_14087_22"><li><a class="_universalMenuItem_s73z6_1 _featured_s73z6_33" href="/solutions/ai"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Klaviyo AI (K:AI)<span class="_trailingMark_s73z6_126"></span></div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">New</span></div><div class="_description_s73z6_61">AI agents, Image Remix, insights & more</div></div></a></li><li><a class="_universalMenuItem_s73z6_1 _featured_s73z6_33" href="/solutions/marketing-automation"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Klaviyo Marketing<span class="_trailingMark_s73z6_126"></span></div></div><div class="_description_s73z6_61">Marketing automation across all channels</div></div></a></li><li><a class="_universalMenuItem_s73z6_1 _featured_s73z6_33" href="/solutions/customer-service"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Klaviyo Service<span class="_trailingMark_s73z6_126"></span></div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">NEW</span></div><div class="_description_s73z6_61">Happier customers, more sales</div></div></a></li><li><a class="_universalMenuItem_s73z6_1 _featured_s73z6_33" href="/solutions/analytics"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Klaviyo Analytics<span class="_trailingMark_s73z6_126"></span></div></div><div class="_description_s73z6_61">What’s working, what’s next, zero noise</div></div></a></li><li><a class="_universalMenuItem_s73z6_1 _featured_s73z6_33" href="/solutions/customer-data-platform"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Klaviyo Data Platform<span class="_trailingMark_s73z6_126"></span></div></div><div class="_description_s73z6_61">The smarter, simpler CDP to unify and activate your data in real time</div></div></a></li></ul></li><li class="_column_vqtvm_52 _list_14087_13 _link_list_14087_60 _standard_14087_42"><div class="_eyebrow_14087_1">CHANNELS</div><ul class="_childList_14087_22"><li><a class="_universalMenuItem_s73z6_1 _featured_s73z6_33" href="/solutions/omnichannel"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Omnichannel marketing<span class="_trailingMark_s73z6_126"></span></div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">NEW</span></div><div class="_description_s73z6_61">AI, data, and channels working as one</div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/products/email-marketing"><div><div class="_iconAndLabelContainer_s73z6_168"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 14 11" color="currentColor" style="height:1.4rem" class="_icon_s73z6_56"><path fill="currentColor" fill-rule="evenodd" d="M2.1 0C.94 0 0 .923 0 2.063v6.874C0 10.078.94 11 2.1 11h9.795c1.16 0 2.1-.922 2.1-2.061L14 2.064C14 .924 13.06 0 11.9 0zm-.7 2.063c0-.38.314-.688.7-.688h9.8c.387 0 .7.308.7.688v.1l-.004-.006L7 5.39 1.405 2.157l-.005.009zm0 1.687v5.188c0 .38.314.687.7.687h9.795c.386 0 .7-.307.7-.687l.004-5.187L7 6.985z" clip-rule="evenodd"></path></svg><div>Email marketing</div></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/products/sms-marketing"><div><div class="_iconAndLabelContainer_s73z6_168"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 14 14" color="currentColor" style="height:1.4rem" class="_icon_s73z6_56"><g fill="currentColor"><path d="M10.5 5.6a.7.7 0 0 1-.7.7H4.2a.7.7 0 1 1 0-1.4h5.6a.7.7 0 0 1 .7.7M7.7 9.1a.7.7 0 1 0 0-1.4H4.2a.7.7 0 1 0 0 1.4z"></path><path fill-rule="evenodd" d="M0 7a7 7 0 0 1 14 0c0 1.075-.284 2.079-.7 2.96v3.34H9.96c-.881.416-1.885.7-2.96.7a7 7 0 0 1-7-7m7-5.6a5.6 5.6 0 0 0 0 11.2c.875 0 1.719-.244 2.488-.627l.148-.073H11.9V9.636l.073-.148c.382-.769.627-1.613.627-2.488A5.6 5.6 0 0 0 7 1.4" clip-rule="evenodd"></path></g></svg><div>SMS marketing</div></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/products/sms-marketing/rcs"><div><div class="_iconAndLabelContainer_s73z6_168"><svg xmlns="http://www.w3.org/2000/svg" data-name="rcs" viewBox="0 0 32 32" color="currentColor" style="height:1.4rem" class="_icon_s73z6_56"><path fill="currentColor" fill-rule="evenodd" d="M11.4 9.56c-1.52 0-2.76 1.24-2.76 2.76v7.36c0 1.52 1.24 2.76 2.76 2.76h9.19a2.76 2.76 0 0 0 2.76-2.76v-7.36c0-1.52-1.23-2.76-2.75-2.76zm3.68 4.14c0 .76-.62 1.38-1.38 1.38s-1.38-.62-1.38-1.38.62-1.38 1.38-1.38 1.38.62 1.38 1.38m4.87 1.82a2.77 2.77 0 0 0-3.71 0l-1.62 1.47c-1.03-.84-2.59-.8-3.58.1l-.56.51v2.08c0 .12.02.24.07.35l1.73-1.58c.33-.3.89-.3 1.22 0l1.14 1.02 2.84-2.58a.92.92 0 0 1 1.24 0l2.8 2.54v-2.48l-1.56-1.42Z"></path><path fill="currentColor" fill-rule="evenodd" d="M16 .67C7.53.67.67 7.53.67 16S7.53 31.33 16 31.33c2.35 0 4.55-.62 6.48-1.53h7.31v-7.31c.91-1.93 1.53-4.13 1.53-6.48C31.33 7.53 24.47.67 16 .67M3.74 16C3.74 9.23 9.23 3.74 16 3.74S28.26 9.23 28.26 16c0 1.92-.54 3.76-1.37 5.45l-.16.32v4.96h-4.96l-.32.16c-1.69.84-3.53 1.37-5.45 1.37-6.77 0-12.26-5.49-12.26-12.26"></path></svg><div>RCS for Business</div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">NEW</span></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/products/mobile-push"><div><div class="_iconAndLabelContainer_s73z6_168"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 14 14" color="currentColor" style="height:1.4rem" class="_icon_s73z6_56"><g fill="currentColor"><path fill-rule="evenodd" d="M10.684 0a3.316 3.316 0 1 0 0 6.632 3.316 3.316 0 0 0 0-6.632M8.842 3.316a1.842 1.842 0 1 1 3.684 0 1.842 1.842 0 0 1-3.684 0" clip-rule="evenodd"></path><path d="M2.947 2.21h3.076c.125-.53.339-1.027.625-1.473h-3.7A2.947 2.947 0 0 0 0 3.684v7.369A2.947 2.947 0 0 0 2.947 14h7.369a2.947 2.947 0 0 0 2.947-2.947v-3.7c-.446.285-.943.499-1.474.624v3.076c0 .813-.66 1.473-1.473 1.473H2.947c-.814 0-1.473-.66-1.473-1.473V3.684c0-.814.66-1.473 1.473-1.473"></path></g></svg><div>Mobile app marketing</div></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/products/whatsapp"><div><div class="_iconAndLabelContainer_s73z6_168"><svg xmlns="http://www.w3.org/2000/svg" data-name="whatsapp" viewBox="0 0 32 32" color="currentColor" style="height:1.4rem" class="_icon_s73z6_56"><path fill="currentColor" fill-rule="evenodd" d="M26.86 5.13C23.98 2.26 20.15.68 16.06.67 7.65.67.8 7.48.8 15.86c0 2.68.7 5.29 2.04 7.6L.67 31.33l8.09-2.11a15.3 15.3 0 0 0 7.3 1.85c8.41 0 15.26-6.82 15.27-15.19 0-4.06-1.58-7.88-4.47-10.75M16.06 28.5c-2.28 0-4.51-.61-6.46-1.76l-.46-.27-4.8 1.25 1.28-4.66-.3-.48a12.55 12.55 0 0 1-1.94-6.72c0-6.96 5.69-12.63 12.69-12.63 3.39 0 6.57 1.32 8.97 3.7a12.5 12.5 0 0 1 3.71 8.93c0 6.96-5.69 12.63-12.69 12.63Zm6.96-9.46c-.38-.19-2.26-1.11-2.61-1.23-.35-.13-.6-.19-.86.19-.25.38-.99 1.24-1.21 1.49s-.45.28-.83.09-1.61-.59-3.07-1.88c-1.13-1.01-1.9-2.25-2.12-2.63s-.02-.59.17-.77c.17-.17.38-.44.57-.67.19-.22.25-.38.38-.63s.06-.47-.03-.67c-.1-.19-.86-2.06-1.18-2.82-.31-.74-.62-.64-.86-.65-.22-.01-.48-.01-.73-.01s-.67.09-1.02.47-1.34 1.3-1.34 3.17 1.37 3.67 1.56 3.93c.19.25 2.69 4.09 6.52 5.73.91.39 1.62.62 2.17.8.91.29 1.75.25 2.4.15.73-.11 2.26-.92 2.57-1.81.32-.89.32-1.65.22-1.81s-.35-.25-.73-.44Z"></path></svg><div>WhatsApp marketing</div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">NEW</span></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/products/social"><div><div class="_iconAndLabelContainer_s73z6_168"><svg xmlns="http://www.w3.org/2000/svg" data-name="navigation social marketing" viewBox="0 0 32 32" color="currentColor" style="height:1.4rem" class="_icon_s73z6_56"><path fill="currentColor" fill-rule="evenodd" d="M.7 10.96c0-4.65 3.77-8.41 8.42-8.41 2.76 0 5 1.19 6.46 2.76l.43.43.43-.43c1.46-1.58 3.7-2.76 6.46-2.76 4.65 0 8.41 3.77 8.41 8.42 0 1.66-.21 3.04-.81 4.36-.59 1.3-1.51 2.41-2.7 3.6l-9.63 9.63c-1.2 1.2-3.13 1.2-4.33 0l-9.63-9.63c-1.2-1.2-2.11-2.31-2.7-3.6-.6-1.32-.81-2.7-.81-4.36Zm8.42-5.35a5.36 5.36 0 0 0-5.36 5.36c0 1.4.17 2.31.53 3.1.37.81.98 1.61 2.08 2.71L16 26.41l9.63-9.63c1.1-1.1 1.71-1.9 2.08-2.71.36-.79.53-1.7.53-3.1 0-2.96-2.4-5.36-5.36-5.36-1.85 0-3.3.79-4.23 1.8l-.02.02L16 10.06l-2.63-2.63-.02-.02c-.93-1.01-2.37-1.8-4.23-1.8"></path></svg><div>Social marketing</div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">NEW</span></div></div></a></li></ul></li><li class="_column_vqtvm_52 _list_14087_13 _link_list_14087_60 _standard_14087_42"><div class="_eyebrow_14087_1">TOP PRODUCTS + FEATURES</div><ul class="_childList_14087_22"><li><a class="_universalMenuItem_s73z6_1" href="/solutions/ai/marketing-agent"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Marketing Agent</div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">New</span></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/solutions/ai/customer-agent"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Customer Agent</div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">NEW</span></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/products/customer-experience-hub"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Customer Hub</div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">NEW</span></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/products/helpdesk"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Helpdesk</div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">NEW</span></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/products/marketing-analytics"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Marketing Analytics</div></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/products/advanced-cdp"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Advanced Klaviyo Data Platform</div></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/features/segmentation"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Segmentation</div></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/products/review-management"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Reviews</div></div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/features/templates"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Templates</div></div></div></a></li></ul></li></ul><ul class="grid _list_vqtvm_10 _lower_vqtvm_62"><li class="_column_vqtvm_52 _lower_14087_124 _list_14087_13 _six_column_14087_100"><div class="_eyebrow_14087_1">SPOTLIGHT</div><ul class="_childList_14087_22"><li><a class="_universalMenuItem_s73z6_1" href="/solutions/omnichannel"><div><div class="_imageContainer_s73z6_74"><img class="_image_s73z6_74" loading="lazy" src="https://cdn.sanity.io/images/6ct6b26e/marketing-prod/baeb51700705ac37ed422f09fff04a0bf9900422-668x400.webp"/></div><div class="_iconAndLabelContainer_s73z6_168"><div>The Klaviyo omniverse</div></div><div class="_description_s73z6_61">One platform. Every channel. Real results.</div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/solutions/ai/marketing-agent"><div><div class="_imageContainer_s73z6_74"><img class="_image_s73z6_74" loading="lazy" src="https://cdn.sanity.io/images/6ct6b26e/marketing-prod/ae936bd6b977ede47a47817389f3f4c88af83bf3-502x300.webp"/></div><div class="_iconAndLabelContainer_s73z6_168"><div>Marketing Agent</div></div><div class="_description_s73z6_61">AI strategist and assistant for marketers.</div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/solutions/ai/customer-agent"><div><div class="_imageContainer_s73z6_74"><img class="_image_s73z6_74" loading="lazy" src="https://cdn.sanity.io/images/6ct6b26e/marketing-prod/9de21910b9048ec6cb4ef0826d2a072d0cb02af0-502x300.webp"/></div><div class="_iconAndLabelContainer_s73z6_168"><div>Customer Agent</div></div><div class="_description_s73z6_61">AI support and sales rep for shoppers.</div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/whats-new"><div><div class="_imageContainer_s73z6_74"><img class="_image_s73z6_74" loading="lazy" src="https://cdn.sanity.io/images/6ct6b26e/marketing-prod/ce5b07ba71d2f4ad7dda0ced439c6b20c954e263-669x400.webp"/></div><div class="_iconAndLabelContainer_s73z6_168"><div>New features</div></div><div class="_description_s73z6_61">Get more personal on more channels.</div></div></a></li><li><a class="_universalMenuItem_s73z6_1" href="/events/kbos-2025-recap"><div><div class="_imageContainer_s73z6_74"><img class="_image_s73z6_74" loading="lazy" src="https://cdn.sanity.io/images/6ct6b26e/marketing-prod/5f35a8bf57394c93ee3d334660e938e206268dc0-669x400.webp"/></div><div class="_iconAndLabelContainer_s73z6_168"><div>K:BOS 2025</div></div><div class="_description_s73z6_61">Watch the replay of our livestream sessions.</div></div></a></li></ul></li></ul></div></div></details></li><li class="_listItem_scbs5_58 _hasChildren_scbs5_121"><details><summary><div class="_link_scbs5_114 _hasChildren_scbs5_121 _universalMenuItem_s73z6_1 _featured_s73z6_33"><span>Apps & Integrations</span></div></summary><div class="_drawer_vqtvm_1"><div class="_content_vqtvm_40"><ul class="grid _list_vqtvm_10"><li class="_column_vqtvm_52 _list_14087_13 _link_list_14087_60 _standard_14087_42"><div class="_eyebrow_14087_1">KLAVIYO APP MARKETPLACE</div><ul class="_childList_14087_22"><li><a class="_universalMenuItem_s73z6_1 _featured_s73z6_33" href="https://marketplace.klaviyo.com/en-us/"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Explore apps<span class="_trailingMark_s73z6_126"></span></div></div><div class="_description_s73z6_61">Integrate with 350+ apps to seamlessly connect all of your data to Klaviyo</div></div></a></li></ul></li><li class="_column_vqtvm_52 _list_14087_13 _visual_list_14087_109"><ul class="_childList_14087_22"><li><a class="_visualList_s73z6_83 _universalMenuItem_s73z6_1" href="https://www.klaviyo.com/ecommerce-integrations/shopify"><div><div 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aria-current="true" href="#online-shopping-statistics-key-takeaways" class="sectionLink _sectionLinkToc_1nmf9_39"><li class="linkListItem _linkListItem_1nmf9_34"><p class="paragraph1 _sectionName_1nmf9_4">Online shopping statistics: key takeaways</p></li></a><a aria-current="false" href="#online-shopping-stats-generational-differences" class="sectionLink _sectionLinkToc_1nmf9_39"><li class="linkListItem _linkListItem_1nmf9_34"><p class="paragraph1 _sectionName_1nmf9_4">Online shopping stats: generational differences</p></li></a><a aria-current="false" href="#online-shopping-stats-parents-vs-non-parents" class="sectionLink _sectionLinkToc_1nmf9_39"><li class="linkListItem _linkListItem_1nmf9_34"><p class="paragraph1 _sectionName_1nmf9_4">Online shopping stats: parents vs. non-parents</p></li></a><a aria-current="false" href="#online-shopping-stats-partnered-people-vs-single-people" class="sectionLink _sectionLinkToc_1nmf9_39"><li class="linkListItem _linkListItem_1nmf9_34"><p class="paragraph1 _sectionName_1nmf9_4">Online shopping stats: partnered people vs. single people</p></li></a></div><a aria-current="false" href="#online-shopping-stats-income-based-differences" class="sectionLink _sectionLinkToc_1nmf9_39"><li class="linkListItem _linkListItem_1nmf9_34"><p class="paragraph1 _sectionName_1nmf9_4">Online shopping stats: income-based differences</p></li></a><a aria-current="false" href="#get-the-full-report-how-your-audience-is-spending-their-money-this-holiday-season" class="sectionLink _sectionLinkToc_1nmf9_39"><li class="linkListItem _linkListItem_1nmf9_34"><p class="paragraph1 _sectionName_1nmf9_4">Get the full report: how your audience is spending their money this holiday season</p></li></a></ul></details></nav><div class="_sideDownloadCta_1vo9h_1" style="--background-color:var(--color-cotton);--text-color:var(--color-core-charcoal)"><div><div class="_headline_1vo9h_30 h6 semibold">Marketing automation that fuels data-driven growth</div><a 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<div class="_infoContainer_ertsd_104"> <div class="_row_1r0t6_2"><div class="_authorImageFrame_1r0t6_10"><img alt="Profile photo of author Jax Connelly" class="_authorImage_1r0t6_10" src="https://cdn.sanity.io/images/6ct6b26e/marketing-prod/5cb6d15ffb24e902497318756938ea173745aa6c-1936x1936.webp?w=80&h=80&fm=webp"/></div><div class="_authorDetails_1r0t6_45"><a href="/blog/author/jax-connelly" class="_authorName_1r0t6_51 formRegular">Jax Connelly</a><div class="formRegular">49 min read</div></div></div> <div class="_blogCategoryButton_ertsd_114 _detailsRow_1803p_12 blogCategoryButton"><a href="/blog/category/customer-experience" class="formRegular _categoryLink_1803p_1">Customer experience</a><div class="formRegular _blogDate_1803p_16"> October 11, 2022 </div></div> <button type="button" class="button" id="copy-as-markdown" data-copy-label="Copy as Markdown" data-copied-label="Copied" aria-label="Copy as Markdown" data-astro-cid-fysp7rwx> <svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 24 25" color="" style="height:1em" class="icon iconCopy" aria-hidden="true" data-astro-cid-fysp7rwx="true"><g clip-path="url(#copy_svg__a)"><path stroke="" stroke-linecap="round" stroke-linejoin="round" stroke-width="2.624" d="M6.75 18.437H4.125A2.625 2.625 0 0 1 1.5 15.81v-10.5a2.625 2.625 0 0 1 2.625-2.624h10.5a2.625 2.625 0 0 1 2.625 2.625v2.625m-7.875 15.75h10.5A2.625 2.625 0 0 0 22.5 21.06v-10.5a2.625 2.625 0 0 0-2.625-2.624h-10.5a2.625 2.625 0 0 0-2.625 2.625v10.5a2.625 2.625 0 0 0 2.625 2.624"></path></g><defs><clipPath id="copy_svg__a"><path fill="#fff" d="M0 .687h24v24H0z"></path></clipPath></defs></svg> <svg xmlns="http://www.w3.org/2000/svg" data-name="Layer 1" viewBox="0 0 16 16" color="" style="height:1em" class="icon iconCheck" aria-hidden="true" data-astro-cid-fysp7rwx="true"><path fill="" d="M14.47 3.53c.26.26.26.68 0 .94l-8.51 8.51-4.47-5.21A.666.666 0 1 1 2.5 6.9l3.53 4.12 7.49-7.49c.26-.26.68-.26.94 0z"></path><path fill="" d="M5.93 13.72 1.11 8.1a1.2 1.2 0 0 1-.28-.85c.02-.31.17-.59.4-.79.49-.42 1.23-.36 1.64.12l3.18 3.71 7.11-7.11c.4-.4 1.02-.45 1.47-.15h.03l.16.15c.22.22.34.51.34.82s-.12.6-.34.82z"></path></svg> <span class="label" data-astro-cid-fysp7rwx>Copy as Markdown</span> </button> <script type="module" src="/blog/_astro/CopyAsMarkdown.astro_astro_type_script_index_0_lang.Cxcn66ge.js"></script> </div> </div> </div> <article class="content" id="content" data-astro-cid-nvwpp57f> <div class="blockContent"> <hr class="wp-block-separator"> <p>As pandemic precautions thaw and budgets tighten under economic pressure, online shoppers are cutting back on the fun stuff to make ends meet.</p><p>But according to a recent survey of 3.5K US consumers by <a href="https://www.klaviyo.com">Klaviyo</a> and <a href="https://www.qualtrics.com/research-center/">Qualtrics</a>, most consumers plan to spend the same amount on holiday shopping and online purchases this year as last—and some will spend significantly more.</p><p>Inflation is forcing people across demographic lines to devote more of their monthly budgets to essentials like transportation, utilities, and groceries. But instead of making budget cuts across the board, different demographic sets are simply choosing their discretionary spending more carefully, increasing budgets for some categories and decreasing them for others.</p><figure class="pull-quote" data-astro-cid-dxvkur3t> <blockquote class="pull-quote__blockquote" data-astro-cid-dxvkur3t> Instead of making budget cuts across the board, different demographic sets are simply choosing their discretionary spending more carefully. </blockquote> <figcaption class="pull-quote__figcaption--attribution" data-astro-cid-dxvkur3t> </figcaption> </figure><p><strong>What that means for businesses:</strong> As long as they get smarter about who, specifically, they’re targeting with which product categories, ecommerce brands and brick-and-mortar retailers alike should be well-poised to earn consumers’ trust and loyalty—and their business.</p><p>Read on for 778 online shopping stats that will help you better understand how your prospects and customers plan to shop this holiday season—and what you can do to make sure you’re meeting their expectations.</p><p>Want to dive into the full research? Check out our <a href="https://www.klaviyo.com/marketing-resources/ecommerce-trends-consumer-spending">ecommerce trends by demographic guide</a>. </p><h2 id="online-shopping-statistics-key-takeaways">Online shopping statistics: key takeaways</h2><h3>Inflation is here—and people are feeling it</h3><ul><li>99% of survey respondents are aware inflation is affecting the cost of goods and services.</li><li>98% believe inflation will persist for at least another 6 months.</li><li>For 67% of respondents, inflation is currently affecting their spending decisions.</li><li>For another 24% of respondents, inflation will soon affect their spending decisions.</li><li>Only 2% of respondents say inflation will not have a very strong impact on their spending plans.</li><li>By BFCM 2022, inflation will affect purchasing decisions for more than 90% of consumers.</li></ul><h3>Essentials make up the majority of monthly budgets</h3><ul><li>Food + beverage spending makes up 20% of monthly spending budgets, including grocery store visits and online grocery purchases.</li><li>Transportation makes up 13% of monthly spending.</li><li>Utilities make up another 13%.</li><li>Outside those essentials, people put the majority of their extra cash toward:<br>Traveling for fun: 9%Entertainment outside the home: 9%Health products: 6%Apparel + accessories: 6%Beauty products: 5%<ul><li>Traveling for fun: 9%</li><li>Entertainment outside the home: 9%</li><li>Health products: 6%</li><li>Apparel + accessories: 6%</li><li>Beauty products: 5%</li></ul></li><li>73% of people report that their spending on utilities has increased compared to last year.</li><li>67% say their spending on transportation has increased compared to last year.</li><li>61% say their spending on food, beverage, and groceries has increased this year compared to last year.</li></ul><h3>People are spending less in discretionary areas</h3><ul><li>29% of people have reduced their spending on their hobbies (like arts and crafts) this year compared to last.</li><li>28% have reduced their spending on entertainment outside the home.</li><li>28% have reduced their spending on apparel + accessories.</li><li>27% have reduced their spending on jewelry + watches.</li><li>27% have reduced their spending on home decor + furniture.</li></ul><h3>In-store shopping is here to stay</h3><ul><li>Only 13% of people plan to do their holiday shopping entirely online.</li><li>75% of people plan to do 50-75% of their holiday shopping online.</li><li>12% of people plan to do 50-75% of their holiday shopping in person.</li><li>67% of people say this is no change to how they shopped in previous years.</li></ul><h3>Most people spend at least $250 on holiday gifts</h3><ul><li>83% of people say they spent, on average, at least $250 on gifts for the last few holiday seasons.</li><li>28% of people say they spent between $500-999.</li><li>24% of people say they spent between $250-499.</li><li>15% of people say they spent between $1,000-1,499.</li></ul><h3>…but that could change this year</h3><ul><li>54% of people plan to spend roughly the same amount this year.</li><li>35% of people plan on reducing their spend this year.</li><li>11% of people plan on increasing their spend this year.</li><li>Of the 11% who plan on increasing their spend:<br>26% plan to increase it by $250-49925% plan to increase it by $100-24919% plan to increase it $50-199<ul><li>26% plan to increase it by $250-499</li><li>25% plan to increase it by $100-249</li><li>19% plan to increase it $50-199</li></ul></li></ul><h2 id="online-shopping-stats-generational-differences">Online shopping stats: generational differences</h2><h3>Is inflation currently impacting your spending habits?</h3><ul><li><strong>Boomers</strong>Inflation is affecting my spending decisions right now: 66%Inflation will be affecting my future spending decision: 20%Inflation is not currently and will not affect my spending decisions: 14%<ul><li>Inflation is affecting my spending decisions right now: 66%</li><li>Inflation will be affecting my future spending decision: 20%</li><li>Inflation is not currently and will not affect my spending decisions: 14%</li></ul></li><li><strong>Gen X</strong>Inflation is affecting my spending decisions right now: 73%Inflation will be affecting my future spending decision: 19%Inflation is not currently and will not affect my spending decisions: 8%<ul><li>Inflation is affecting my spending decisions right now: 73%</li><li>Inflation will be affecting my future spending decision: 19%</li><li>Inflation is not currently and will not affect my spending decisions: 8%</li></ul></li><li><strong>Millennials</strong>Inflation is affecting my spending decisions right now: 73%Inflation will be affecting my future spending decision: 20%Inflation is not currently and will not affect my spending decisions: 7%<ul><li>Inflation is affecting my spending decisions right now: 73%</li><li>Inflation will be affecting my future spending decision: 20%</li><li>Inflation is not currently and will not affect my spending decisions: 7%</li></ul></li><li><strong>Gen Z</strong>Inflation is affecting my spending decisions right now: 68%Inflation will be affecting my future spending decision: 25%Inflation is not currently and will not affect my spending decisions: 7%<ul><li>Inflation is affecting my spending decisions right now: 68%</li><li>Inflation will be affecting my future spending decision: 25%</li><li>Inflation is not currently and will not affect my spending decisions: 7%</li></ul></li></ul><h3>How much of an impact will inflation continue to have on your spending plans?</h3><ul><li><strong>Boomers</strong>Very strong impact: 19%Strong impact: 38%Somewhat of an impact: 39%Not very strong impact: 4%No impact at all: 0%<ul><li>Very strong impact: 19%</li><li>Strong impact: 38%</li><li>Somewhat of an impact: 39%</li><li>Not very strong impact: 4%</li><li>No impact at all: 0%</li></ul></li><li><strong>Gen X</strong>Very strong impact: 33%Strong impact: 37%Somewhat of an impact: 28%Not very strong impact: 2%No impact at all: 0%<ul><li>Very strong impact: 33%</li><li>Strong impact: 37%</li><li>Somewhat of an impact: 28%</li><li>Not very strong impact: 2%</li><li>No impact at all: 0%</li></ul></li><li><strong>Millennials</strong>Very strong impact: 34%Strong impact: 43%Somewhat of an impact: 22%Not very strong impact: 1%No impact at all: 0%<ul><li>Very strong impact: 34%</li><li>Strong impact: 43%</li><li>Somewhat of an impact: 22%</li><li>Not very strong impact: 1%</li><li>No impact at all: 0%</li></ul></li><li><strong>Gen Z</strong>Very strong impact: 26%Strong impact: 48%Somewhat of an impact: 25%Not very strong impact: 1%No impact at all: 0%<ul><li>Very strong impact: 26%</li><li>Strong impact: 48%</li><li>Somewhat of an impact: 25%</li><li>Not very strong impact: 1%</li><li>No impact at all: 0%</li></ul></li></ul><h3>How has your spending changed in 2022?</h3><ul><li><strong>Top 5 categories in which boomers say their spending has increased</strong>Utilities: 71%Transportation (gas, car payments, transit passes, etc.): 69%Food + bev, including grocery: 64%Education: 53%Health products: 46%<ul><li>Utilities: 71%</li><li>Transportation (gas, car payments, transit passes, etc.): 69%</li><li>Food + bev, including grocery: 64%</li><li>Education: 53%</li><li>Health products: 46%</li></ul></li><li><strong>Top 5 categories in which boomers say their spending has decreased</strong>Jewelry + watches: 38%Entertainment outside the home: 35%Hobbies: 31%Beauty products: 31%Apparel + accessories: 29%<ul><li>Jewelry + watches: 38%</li><li>Entertainment outside the home: 35%</li><li>Hobbies: 31%</li><li>Beauty products: 31%</li><li>Apparel + accessories: 29%</li></ul></li><li><strong>Top 5 categories in which Gen X says their spending has increased</strong>Transportation (gas, car payments, transit passes, etc.): 68%Utilities: 68%Food + bev, including grocery: 61%Education: 47%Health products: 45%<ul><li>Transportation (gas, car payments, transit passes, etc.): 68%</li><li>Utilities: 68%</li><li>Food + bev, including grocery: 61%</li><li>Education: 47%</li><li>Health products: 45%</li></ul></li><li><strong>Top 5 categories in which Gen X says their spending has decreased</strong>Home decor + furniture: 39%Hobbies: 37%Apparel + accessories: 35%Entertainment outside the home: 33%Travel for fun (vacationing): 32%<ul><li>Home decor + furniture: 39%</li><li>Hobbies: 37%</li><li>Apparel + accessories: 35%</li><li>Entertainment outside the home: 33%</li><li>Travel for fun (vacationing): 32%</li></ul></li><li><strong>Top 5 categories in which millennials say their spending has increased</strong>Transportation (gas, car payments, transit passes, etc.): 65%Utilities: 64%Food + bev, including grocery: 59%Education: 47%Health products: 43%<ul><li>Transportation (gas, car payments, transit passes, etc.): 65%</li><li>Utilities: 64%</li><li>Food + bev, including grocery: 59%</li><li>Education: 47%</li><li>Health products: 43%</li></ul></li><li><strong>Top 5 categories in which millennials say their spending has decreased</strong>Home decor + furniture: 29%Entertainment outside the home: 29%Hobbies: 28%Apparel + accessories: 27%Travel for fun (vacationing): 26%<ul><li>Home decor + furniture: 29%</li><li>Entertainment outside the home: 29%</li><li>Hobbies: 28%</li><li>Apparel + accessories: 27%</li><li>Travel for fun (vacationing): 26%</li></ul></li><li><strong>Top 5 categories in which Gen Z says their spending has increased</strong>Transportation (gas, car payments, transit passes, etc.): 71%Utilities: 59%Food + bev, including grocery: 57%Health products: 48%Electronics: 44%<ul><li>Transportation (gas, car payments, transit passes, etc.): 71%</li><li>Utilities: 59%</li><li>Food + bev, including grocery: 57%</li><li>Health products: 48%</li><li>Electronics: 44%</li></ul></li><li><strong>Top 5 categories in which Gen Z says their spending has decreased:</strong>Hobbies: 36%Apparel + accessories: 27%Travel for fun (vacationing): 21%Home decor + furniture: 16%Entertainment outside the home: 15%<ul><li>Hobbies: 36%</li><li>Apparel + accessories: 27%</li><li>Travel for fun (vacationing): 21%</li><li>Home decor + furniture: 16%</li><li>Entertainment outside the home: 15%</li></ul></li></ul><h3>In what retail sectors do you plan to increase your spend this year?</h3><ul><li><strong>Boomers</strong>Apparel + accessories: 29%Jewelry: 50%Electronics: 29%Food + bev: 45%Home decor: 38%Fitness: 50%Hobbies: 57%Beauty products: 31%Health products: 48%<ul><li>Apparel + accessories: 29%</li><li>Jewelry: 50%</li><li>Electronics: 29%</li><li>Food + bev: 45%</li><li>Home decor: 38%</li><li>Fitness: 50%</li><li>Hobbies: 57%</li><li>Beauty products: 31%</li><li>Health products: 48%</li></ul></li><li><strong>Gen X</strong>Apparel + accessories: 26%Jewelry: 56%Electronics: 48%Food + bev: 64%Home decor: 29%Fitness: 45%Hobbies: 8%Beauty products: 42%Health products: 66%<ul><li>Apparel + accessories: 26%</li><li>Jewelry: 56%</li><li>Electronics: 48%</li><li>Food + bev: 64%</li><li>Home decor: 29%</li><li>Fitness: 45%</li><li>Hobbies: 8%</li><li>Beauty products: 42%</li><li>Health products: 66%</li></ul></li><li><strong>Millennials</strong>Apparel + accessories: 33%Jewelry: 43%Electronics: 38%Food + bev: 49%Home decor: 34%Fitness: 54%Hobbies: 30%Beauty products: 35%Health products: 58%<ul><li>Apparel + accessories: 33%</li><li>Jewelry: 43%</li><li>Electronics: 38%</li><li>Food + bev: 49%</li><li>Home decor: 34%</li><li>Fitness: 54%</li><li>Hobbies: 30%</li><li>Beauty products: 35%</li><li>Health products: 58%</li></ul></li><li><strong>Gen Z</strong>Apparel + accessories: 33%Jewelry: 29%Electronics: 50%Food + bev: 55%Home decor: 38%Fitness: 33%Hobbies: 67%Beauty products: 30%Health products: 67%<ul><li>Apparel + accessories: 33%</li><li>Jewelry: 29%</li><li>Electronics: 50%</li><li>Food + bev: 55%</li><li>Home decor: 38%</li><li>Fitness: 33%</li><li>Hobbies: 67%</li><li>Beauty products: 30%</li><li>Health products: 67%</li></ul></li></ul><h3>Where do you plan on doing your holiday shopping this year?</h3><ul><li><strong>Boomers</strong>100% online: 10%75% online: 30%50/50: 41%75% in person: 11%100% in person: 8%<ul><li>100% online: 10%</li><li>75% online: 30%</li><li>50/50: 41%</li><li>75% in person: 11%</li><li>100% in person: 8%</li></ul></li><li><strong>Gen X</strong>100% online: 9%75% online: 35%50/50: 43%75% in person: 10%100% in person: 3%<ul><li>100% online: 9%</li><li>75% online: 35%</li><li>50/50: 43%</li><li>75% in person: 10%</li><li>100% in person: 3%</li></ul></li><li><strong>Millennials</strong>100% online: 12%75% online: 39%50/50: 40%75% in person: 7%100% in person: 2%<ul><li>100% online: 12%</li><li>75% online: 39%</li><li>50/50: 40%</li><li>75% in person: 7%</li><li>100% in person: 2%</li></ul></li><li><strong>Gen Z</strong>100% online: 15%75% online: 31%50/50: 45%75% in person: 7%100% in person: 2%<ul><li>100% online: 15%</li><li>75% online: 31%</li><li>50/50: 45%</li><li>75% in person: 7%</li><li>100% in person: 2%</li></ul></li></ul><h3>How is this different from last year?</h3><ul><li><strong>Boomers</strong>Did most of my shopping online last year: 22%No difference: 73%Did most of my shopping in person last year: 5%<ul><li>Did most of my shopping online last year: 22%</li><li>No difference: 73%</li><li>Did most of my shopping in person last year: 5%</li></ul></li><li><strong>Gen X</strong>Did most of my shopping online last year: 27%No difference: 67%Did most of my shopping in person last year: 6%<ul><li>Did most of my shopping online last year: 27%</li><li>No difference: 67%</li><li>Did most of my shopping in person last year: 6%</li></ul></li><li><strong>Millennials</strong>Did most of my shopping online last year: 32%No difference: 61%Did most of my shopping in person last year: 7%<ul><li>Did most of my shopping online last year: 32%</li><li>No difference: 61%</li><li>Did most of my shopping in person last year: 7%</li></ul></li><li><strong>Gen Z</strong>Did most of my shopping online last year: 32%No difference: 59%Did most of my shopping in person last year: 9%<ul><li>Did most of my shopping online last year: 32%</li><li>No difference: 59%</li><li>Did most of my shopping in person last year: 9%</li></ul></li></ul><h3>How much do you typically spend on holiday gifts?</h3><ul><li><strong>Boomers</strong><$100: 4%$100-249: 7%$250-499: 24%$500-999: 31%$1,000-1,499: 16%$1,500-1,999: 8%>$2,000: 10%<ul><li><$100: 4%</li><li>$100-249: 7%</li><li>$250-499: 24%</li><li>$500-999: 31%</li><li>$1,000-1,499: 16%</li><li>$1,500-1,999: 8%</li><li>>$2,000: 10%</li></ul></li><li><strong>Gen X</strong><$100: 3%$100-249: 8%$250-499: 19%$500-999: 32%$1,000-1,499: 17%$1,500-1,999: 10%>$2,000: 11%<ul><li><$100: 3%</li><li>$100-249: 8%</li><li>$250-499: 19%</li><li>$500-999: 32%</li><li>$1,000-1,499: 17%</li><li>$1,500-1,999: 10%</li><li>>$2,000: 11%</li></ul></li><li><strong>Millennials</strong><$100: 3%$100-249: 11%$250-499: 22%$500-999: 29%$1,000-1,499: 17%$1,500-1,999: 9%>$2,000: 9%<ul><li><$100: 3%</li><li>$100-249: 11%</li><li>$250-499: 22%</li><li>$500-999: 29%</li><li>$1,000-1,499: 17%</li><li>$1,500-1,999: 9%</li><li>>$2,000: 9%</li></ul></li><li><strong>Gen Z</strong><$100: 4%$100-249: 18%$250-499: 29%$500-999: 22%$1,000-1,499: 13%$1,500-1,999: 7%>$2,000: 7%<ul><li><$100: 4%</li><li>$100-249: 18%</li><li>$250-499: 29%</li><li>$500-999: 22%</li><li>$1,000-1,499: 13%</li><li>$1,500-1,999: 7%</li><li>>$2,000: 7%</li></ul></li></ul><h3>Is that amount changing this year?</h3><ul><li><strong>Boomers</strong>I plan on spending more: 6%I plan on spending the same: 62%I plan on spending less: 32%<ul><li>I plan on spending more: 6%</li><li>I plan on spending the same: 62%</li><li>I plan on spending less: 32%</li></ul></li><li><strong>Gen X</strong>I plan on spending more: 9%I plan on spending the same: 53%I plan on spending less: 38%<ul><li>I plan on spending more: 9%</li><li>I plan on spending the same: 53%</li><li>I plan on spending less: 38%</li></ul></li><li><strong>Millennials</strong>I plan on spending more: 21%I plan on spending the same: 50%I plan on spending less: 29%<ul><li>I plan on spending more: 21%</li><li>I plan on spending the same: 50%</li><li>I plan on spending less: 29%</li></ul></li><li><strong>Gen Z</strong>I plan on spending more: 31%I plan on spending the same: 59%I plan on spending less: 10%<ul><li>I plan on spending more: 31%</li><li>I plan on spending the same: 59%</li><li>I plan on spending less: 10%</li></ul></li></ul><h3>By how much are you planning on increasing?</h3><ul><li><strong>Boomers</strong><$50: 2%$50-199: 23%$200-249: 20%$250-499: 35%$500-999: 6%>$1,000: 14%<ul><li><$50: 2%</li><li>$50-199: 23%</li><li>$200-249: 20%</li><li>$250-499: 35%</li><li>$500-999: 6%</li><li>>$1,000: 14%</li></ul></li><li><strong>Gen X</strong><$50: 4%$50-199: 17%$200-249: 17%$250-499: 27%$500-999: 20%>$1,000: 15%<ul><li><$50: 4%</li><li>$50-199: 17%</li><li>$200-249: 17%</li><li>$250-499: 27%</li><li>$500-999: 20%</li><li>>$1,000: 15%</li></ul></li><li><strong>Millennials</strong><$50: 3%$50-199: 18%$200-249: 25%$250-499: 27%$500-999: 14%>$1,000: 14%<ul><li><$50: 3%</li><li>$50-199: 18%</li><li>$200-249: 25%</li><li>$250-499: 27%</li><li>$500-999: 14%</li><li>>$1,000: 14%</li></ul></li><li><strong>Gen Z</strong><$50: 2%$50-199: 14%$200-249: 31%$250-499: 21%$500-999: 14%>$1,000: 17%<ul><li><$50: 2%</li><li>$50-199: 14%</li><li>$200-249: 31%</li><li>$250-499: 21%</li><li>$500-999: 14%</li><li>>$1,000: 17%</li></ul></li></ul><h3>By how much are you planning on decreasing?</h3><ul><li><strong>Boomers</strong><$50: 8%$50-199: 22%$200-249: 25%$250-499: 30%$500-999: 12%>$1,000: 3%<ul><li><$50: 8%</li><li>$50-199: 22%</li><li>$200-249: 25%</li><li>$250-499: 30%</li><li>$500-999: 12%</li><li>>$1,000: 3%</li></ul></li><li><strong>Gen X</strong><$50: 7%$50-199: 22%$200-249: 25%$250-499: 29%$500-999: 12%>$1,000: 5%<ul><li><$50: 7%</li><li>$50-199: 22%</li><li>$200-249: 25%</li><li>$250-499: 29%</li><li>$500-999: 12%</li><li>>$1,000: 5%</li></ul></li><li><strong>Millennials</strong><$50: 5%$50-199: 24%$200-249: 25%$250-499: 28%$500-999: 14%>$1,000: 5%<ul><li><$50: 5%</li><li>$50-199: 24%</li><li>$200-249: 25%</li><li>$250-499: 28%</li><li>$500-999: 14%</li><li>>$1,000: 5%</li></ul></li><li><strong>Gen Z</strong><$50: 21%$50-199: 43%$200-249: 21%$250-499: 7%$500-999: 7%>$1,000: 0%<ul><li><$50: 21%</li><li>$50-199: 43%</li><li>$200-249: 21%</li><li>$250-499: 7%</li><li>$500-999: 7%</li><li>>$1,000: 0%</li></ul></li></ul><h2 id="online-shopping-stats-parents-vs-non-parents">Online shopping stats: parents vs. non-parents</h2><h3>Is inflation currently impacting your spending habits?</h3><ul><li><strong>Parents</strong>Inflation is affecting my spending decisions right now: 74%Inflation will be affecting my future spending decision: 19%Inflation is not currently and will not affect my spending decisions: 7%<ul><li>Inflation is affecting my spending decisions right now: 74%</li><li>Inflation will be affecting my future spending decision: 19%</li><li>Inflation is not currently and will not affect my spending decisions: 7%</li></ul></li><li><strong>Non-parents</strong>Inflation is affecting my spending decisions right now: 68%Inflation will be affecting my future spending decision: 20%Inflation is not currently and will not affect my spending decisions: 12%<ul><li>Inflation is affecting my spending decisions right now: 68%</li><li>Inflation will be affecting my future spending decision: 20%</li><li>Inflation is not currently and will not affect my spending decisions: 12%</li></ul></li></ul><h3>How much of an impact will inflation continue to have on your spending plans?</h3><ul><li><strong>Parents:</strong>Very strong impact: 35%Strong impact: 41%Somewhat of an impact: 23%Not very strong impact: 1%No impact at all: 0%<ul><li>Very strong impact: 35%</li><li>Strong impact: 41%</li><li>Somewhat of an impact: 23%</li><li>Not very strong impact: 1%</li><li>No impact at all: 0%</li></ul></li><li><strong>Non-parents:</strong>Very strong impact: 22%Strong impact: 39%Somewhat of an impact: 36%Not very strong impact: 3%No impact at all: 0%<ul><li>Very strong impact: 22%</li><li>Strong impact: 39%</li><li>Somewhat of an impact: 36%</li><li>Not very strong impact: 3%</li><li>No impact at all: 0%</li></ul></li></ul><h3>How has your spending changed in 2022?</h3><ul><li><strong>Top 5 categories in which parents say their spending has increased</strong>Transportation (gas, car payments, transit passes, etc.): 69%Utilities: 68%Food + bev, including grocery: 62%Health products: 46%Education: 46%<ul><li>Transportation (gas, car payments, transit passes, etc.): 69%</li><li>Utilities: 68%</li><li>Food + bev, including grocery: 62%</li><li>Health products: 46%</li><li>Education: 46%</li></ul></li><li><strong>Top 5 categories in which parents say their spending has decreased</strong>Hobbies: 30%Apparel + accessories: 30%Entertainment outside the home: 30%Travel for fun (vacationing): 29%Home decor + furniture: 29%<ul><li>Hobbies: 30%</li><li>Apparel + accessories: 30%</li><li>Entertainment outside the home: 30%</li><li>Travel for fun (vacationing): 29%</li><li>Home decor + furniture: 29%</li></ul></li><li><strong>Top 5 categories in which non-parents say their spending has increased</strong>Transportation (gas, car payments, transit passes, etc.): 68%Utilities: 66%Food + bev, including grocery: 61%Education: 55%Health products: 44%<ul><li>Transportation (gas, car payments, transit passes, etc.): 68%</li><li>Utilities: 66%</li><li>Food + bev, including grocery: 61%</li><li>Education: 55%</li><li>Health products: 44%</li></ul></li><li><strong>Top 5 categories in which non-parents say their spending has decreased</strong>Jewelry and watches: 31%Hobbies: 31%Home decor + furniture: 29%Entertainment outside the home: 28%Apparel + accessories: 27%<ul><li>Jewelry and watches: 31%</li><li>Hobbies: 31%</li><li>Home decor + furniture: 29%</li><li>Entertainment outside the home: 28%</li><li>Apparel + accessories: 27%</li></ul></li></ul><h3>In what retail sectors do you plan to increase your spend this year?</h3><ul><li><strong>Parents</strong>Apparel + accessories: 32%Jewelry: 50%Electronics: 48%Food + bev: 58%Home decor: 39%Fitness: 52%Hobbies: 33%Beauty products: 35%Health products: 57%<ul><li>Apparel + accessories: 32%</li><li>Jewelry: 50%</li><li>Electronics: 48%</li><li>Food + bev: 58%</li><li>Home decor: 39%</li><li>Fitness: 52%</li><li>Hobbies: 33%</li><li>Beauty products: 35%</li><li>Health products: 57%</li></ul></li><li><strong>Non-parents</strong>Apparel + accessories: 27%Jewelry: 25%Electronics: 24%Food + bev: 52%Home decor: 19%Fitness: 54%Hobbies: 27%Beauty products: 33%Health products: 60%<ul><li>Apparel + accessories: 27%</li><li>Jewelry: 25%</li><li>Electronics: 24%</li><li>Food + bev: 52%</li><li>Home decor: 19%</li><li>Fitness: 54%</li><li>Hobbies: 27%</li><li>Beauty products: 33%</li><li>Health products: 60%</li></ul></li></ul><h3>Where do you plan on doing your holiday shopping this year?</h3><ul><li><strong>Parents</strong>100% online: 10%75% online: 38%50/50: 42%75% in person: 7%100% in person: 3%<ul><li>100% online: 10%</li><li>75% online: 38%</li><li>50/50: 42%</li><li>75% in person: 7%</li><li>100% in person: 3%</li></ul></li><li><strong>Non-parents</strong>100% online: 10%75% online: 31%50/50: 40%75% in person: 12%100% in person: 7%<ul><li>100% online: 10%</li><li>75% online: 31%</li><li>50/50: 40%</li><li>75% in person: 12%</li><li>100% in person: 7%</li></ul></li></ul><h3>How is this different from last year?</h3><ul><li><strong>Parents</strong>Did most of my shopping online last year: 31%No difference: 63%Did most of my shopping in person last year: 7%<ul><li>Did most of my shopping online last year: 31%</li><li>No difference: 63%</li><li>Did most of my shopping in person last year: 7%</li></ul></li><li><strong>Non-parents</strong>Did most of my shopping online last year: 23%No difference: 70%Did most of my shopping in person last year: 7%<ul><li>Did most of my shopping online last year: 23%</li><li>No difference: 70%</li><li>Did most of my shopping in person last year: 7%</li></ul></li></ul><h3>How much do you typically spend on holiday gifts?</h3><ul><li><strong>Parents</strong><$100: 2%$100-249: 8%$250-499: 20%$500-999: 30%$1,000-1,499: 19%$1,500-1,999: 11%>$2,000: 10%<ul><li><$100: 2%</li><li>$100-249: 8%</li><li>$250-499: 20%</li><li>$500-999: 30%</li><li>$1,000-1,499: 19%</li><li>$1,500-1,999: 11%</li><li>>$2,000: 10%</li></ul></li><li><strong>Non-parents</strong><$100: 4%$100-249: 10%$250-499: 24%$500-999: 31%$1,000-1,499: 14%$1,500-1,999: 7%>$2,000: 9%<ul><li><$100: 4%</li><li>$100-249: 10%</li><li>$250-499: 24%</li><li>$500-999: 31%</li><li>$1,000-1,499: 14%</li><li>$1,500-1,999: 7%</li><li>>$2,000: 9%</li></ul></li></ul><h3>Is that amount changing this year?</h3><ul><li><strong>Parents</strong>I plan on spending more: 17%I plan on spending the same: 51%I plan on spending less: 32%<ul><li>I plan on spending more: 17%</li><li>I plan on spending the same: 51%</li><li>I plan on spending less: 32%</li></ul></li><li><strong>Non-parents</strong>I plan on spending more: 8%I plan on spending the same: 59%I plan on spending less: 33%<ul><li>I plan on spending more: 8%</li><li>I plan on spending the same: 59%</li><li>I plan on spending less: 33%</li></ul></li></ul><h3>By how much are you planning on increasing?</h3><ul><li><strong>Parents</strong><$50: 2%$50-199: 12%$200-249: 24%$250-499: 30%$500-999: 16%>$1,000: 16%<ul><li><$50: 2%</li><li>$50-199: 12%</li><li>$200-249: 24%</li><li>$250-499: 30%</li><li>$500-999: 16%</li><li>>$1,000: 16%</li></ul></li><li><strong>Non-parents</strong><$50: 3%$50-199: 27%$200-249: 20%$250-499: 24%$500-999: 14%>$1,000: 12%<ul><li><$50: 3%</li><li>$50-199: 27%</li><li>$200-249: 20%</li><li>$250-499: 24%</li><li>$500-999: 14%</li><li>>$1,000: 12%</li></ul></li></ul><h3>By how much are you planning on decreasing?</h3><ul><li><strong>Parents</strong><$50: 5%$50-199: 23%$200-249: 24%$250-499: 28%$500-999: 15%>$1,000: 5%<ul><li><$50: 5%</li><li>$50-199: 23%</li><li>$200-249: 24%</li><li>$250-499: 28%</li><li>$500-999: 15%</li><li>>$1,000: 5%</li></ul></li><li><strong>Non-parents</strong><$50: 8%$50-199: 23%$200-249: 26%$250-499: 28%$500-999: 11%>$1,000: 4%<ul><li><$50: 8%</li><li>$50-199: 23%</li><li>$200-249: 26%</li><li>$250-499: 28%</li><li>$500-999: 11%</li><li>>$1,000: 4%</li></ul></li></ul><h2 id="online-shopping-stats-partnered-people-vs-single-people">Online shopping stats: partnered people vs. single people</h2><h3>Is inflation currently impacting your spending habits?</h3><ul><li><strong>Partnered people</strong>Inflation is affecting my spending decisions right now: 72%Inflation will be affecting my future spending decision: 19%Inflation is not currently and will not affect my spending decisions: 9%<ul><li>Inflation is affecting my spending decisions right now: 72%</li><li>Inflation will be affecting my future spending decision: 19%</li><li>Inflation is not currently and will not affect my spending decisions: 9%</li></ul></li><li><strong>Single people</strong>Inflation is affecting my spending decisions right now: 66%Inflation will be affecting my future spending decision: 23%Inflation is not currently and will not affect my spending decisions: 11%<ul><li>Inflation is affecting my spending decisions right now: 66%</li><li>Inflation will be affecting my future spending decision: 23%</li><li>Inflation is not currently and will not affect my spending decisions: 11%</li></ul></li></ul><h3>How much of an impact will inflation continue to have on your spending plans?</h3><ul><li><strong>Partnered people</strong>Very strong impact: 29%Strong impact: 39%Somewhat of an impact: 30%Not very strong impact: 2%No impact at all: 0%<ul><li>Very strong impact: 29%</li><li>Strong impact: 39%</li><li>Somewhat of an impact: 30%</li><li>Not very strong impact: 2%</li><li>No impact at all: 0%</li></ul></li><li><strong>Single people</strong>Very strong impact: 28%Strong impact: 41%Somewhat of an impact: 28%Not very strong impact: 3%No impact at all: 0%<ul><li>Very strong impact: 28%</li><li>Strong impact: 41%</li><li>Somewhat of an impact: 28%</li><li>Not very strong impact: 3%</li><li>No impact at all: 0%</li></ul></li></ul><h3>How has your spending changed in 2022?</h3><ul><li><strong>Top 5 categories in which partnered people say their spending has increased</strong>Utilities: 68%Transportation (gas, car payments, transit passes, etc.): 68%Food + bev, including grocery: 62%Education: 47%Health products: 45%<ul><li>Utilities: 68%</li><li>Transportation (gas, car payments, transit passes, etc.): 68%</li><li>Food + bev, including grocery: 62%</li><li>Education: 47%</li><li>Health products: 45%</li></ul></li><li><strong>Top 5 categories in which partnered people say their spending has decreased</strong>Home decor + furniture: 30%Entertainment outside the home: 30%Hobbies: 29%Apparel + accessories: 29%Travel for fun (vacationing): 27%<ul><li>Home decor + furniture: 30%</li><li>Entertainment outside the home: 30%</li><li>Hobbies: 29%</li><li>Apparel + accessories: 29%</li><li>Travel for fun (vacationing): 27%</li></ul></li><li><strong>Top 5 categories in which single people say their spending has increased</strong>Transportation (gas, car payments, transit passes, etc.): 67%Utilities: 62%Food + bev, including grocery: 56%Education: 47%Health products: 41%<ul><li>Transportation (gas, car payments, transit passes, etc.): 67%</li><li>Utilities: 62%</li><li>Food + bev, including grocery: 56%</li><li>Education: 47%</li><li>Health products: 41%</li></ul></li><li><strong>Top 5 categories in which single people say their spending has decreased</strong>Hobbies: 39%Jewelry and watches: 38%Entertainment outside the home: 32%Apparel + accessories: 29%Travel for fun (vacationing): 27%<ul><li>Hobbies: 39%</li><li>Jewelry and watches: 38%</li><li>Entertainment outside the home: 32%</li><li>Apparel + accessories: 29%</li><li>Travel for fun (vacationing): 27%</li></ul></li></ul><h3>In what retail sectors do you plan to increase your spend this year?</h3><ul><li><strong>Partnered people</strong>Apparel + accessories: 30%Jewelry: 56%Electronics: 42%Food + bev: 55%Home decor: 33%Fitness: 47%Hobbies: 26%Beauty products: 36%Health products: 56%<ul><li>Apparel + accessories: 30%</li><li>Jewelry: 56%</li><li>Electronics: 42%</li><li>Food + bev: 55%</li><li>Home decor: 33%</li><li>Fitness: 47%</li><li>Hobbies: 26%</li><li>Beauty products: 36%</li><li>Health products: 56%</li></ul></li><li><strong>Single people</strong>Apparel + accessories: 31%Jewelry: 20%Electronics: 33%Food + bev: 49%Home decor: 36%Fitness: 54%Hobbies: 50%Beauty products: 39%Health products: 67%<ul><li>Apparel + accessories: 31%</li><li>Jewelry: 20%</li><li>Electronics: 33%</li><li>Food + bev: 49%</li><li>Home decor: 36%</li><li>Fitness: 54%</li><li>Hobbies: 50%</li><li>Beauty products: 39%</li><li>Health products: 67%</li></ul></li></ul><h3>Where do you plan on doing your holiday shopping this year?</h3><ul><li><strong>Partnered people</strong>100% online: 10%75% online: 36%50/50: 41%75% in person: 9%100% in person: 4%<ul><li>100% online: 10%</li><li>75% online: 36%</li><li>50/50: 41%</li><li>75% in person: 9%</li><li>100% in person: 4%</li></ul></li><li><strong>Single people</strong>100% online: 13%75% online: 29%50/50: 41%75% in person: 11%100% in person: 6%<ul><li>100% online: 13%</li><li>75% online: 29%</li><li>50/50: 41%</li><li>75% in person: 11%</li><li>100% in person: 6%</li></ul></li></ul><h3>How is this different from last year?</h3><ul><li><strong>Partnered people</strong>Did most of my shopping online last year: 27%No difference: 67%Did most of my shopping in person last year: 6%<ul><li>Did most of my shopping online last year: 27%</li><li>No difference: 67%</li><li>Did most of my shopping in person last year: 6%</li></ul></li><li><strong>Single people</strong>Did most of my shopping online last year: 26%No difference: 67%Did most of my shopping in person last year: 7%<ul><li>Did most of my shopping online last year: 26%</li><li>No difference: 67%</li><li>Did most of my shopping in person last year: 7%</li></ul></li></ul><h3>How much do you typically spend on holiday gifts?</h3><ul><li><strong>Partnered people</strong><$100: 3%$100-249: 8%$250-499: 21%$500-999: 30%$1,000-1,499: 17%$1,500-1,999: 10%>$2,000: 11%<ul><li><$100: 3%</li><li>$100-249: 8%</li><li>$250-499: 21%</li><li>$500-999: 30%</li><li>$1,000-1,499: 17%</li><li>$1,500-1,999: 10%</li><li>>$2,000: 11%</li></ul></li><li><strong>Single people</strong><$100: 5%$100-249: 14%$250-499: 26%$500-999: 29%$1,000-1,499: 13%$1,500-1,999: 6%>$2,000: 7%<ul><li><$100: 5%</li><li>$100-249: 14%</li><li>$250-499: 26%</li><li>$500-999: 29%</li><li>$1,000-1,499: 13%</li><li>$1,500-1,999: 6%</li><li>>$2,000: 7%</li></ul></li></ul><h3>Is that amount changing this year?</h3><ul><li><strong>Partnered people</strong>I plan on spending more: 12%I plan on spending the same: 56%I plan on spending less: 32%<ul><li>I plan on spending more: 12%</li><li>I plan on spending the same: 56%</li><li>I plan on spending less: 32%</li></ul></li><li><strong>Single people</strong>I plan on spending more: 16%I plan on spending the same: 57%I plan on spending less: 27%<ul><li>I plan on spending more: 16%</li><li>I plan on spending the same: 57%</li><li>I plan on spending less: 27%</li></ul></li></ul><h3>By how much are you planning on increasing?</h3><ul><li><strong>Partnered people</strong><$50: 3%$50-199: 16%$200-249: 21%$250-499: 31%$500-999: 15%>$1,000: 14%<ul><li><$50: 3%</li><li>$50-199: 16%</li><li>$200-249: 21%</li><li>$250-499: 31%</li><li>$500-999: 15%</li><li>>$1,000: 14%</li></ul></li><li><strong>Single people</strong><$50: 3%$50-199: 22%$200-249: 30%$250-499: 17%$500-999: 12%>$1,000: 16%<ul><li><$50: 3%</li><li>$50-199: 22%</li><li>$200-249: 30%</li><li>$250-499: 17%</li><li>$500-999: 12%</li><li>>$1,000: 16%</li></ul></li></ul><h3>By how much are you planning on decreasing?</h3><ul><li><strong>Partnered people</strong><$50: 5%$50-199: 22%$200-249: 26%$250-499: 29%$500-999: 14%>$1,000: 4%<ul><li><$50: 5%</li><li>$50-199: 22%</li><li>$200-249: 26%</li><li>$250-499: 29%</li><li>$500-999: 14%</li><li>>$1,000: 4%</li></ul></li><li><strong>Single people</strong><$50: 10%$50-199: 30%$200-249: 23%$250-499: 26%$500-999: 7%>$1,000: 4%<ul><li><$50: 10%</li><li>$50-199: 30%</li><li>$200-249: 23%</li><li>$250-499: 26%</li><li>$500-999: 7%</li><li>>$1,000: 4%</li></ul></li></ul><h2 id="online-shopping-stats-income-based-differences">Online shopping stats: income-based differences</h2><h3>Is inflation currently impacting your spending habits?</h3><ul><li><strong><$75K</strong>Inflation is affecting my spending decisions right now: 76%Inflation will be affecting my future spending decision: 18%Inflation is not currently and will not affect my spending decisions: 6%<ul><li>Inflation is affecting my spending decisions right now: 76%</li><li>Inflation will be affecting my future spending decision: 18%</li><li>Inflation is not currently and will not affect my spending decisions: 6%</li></ul></li><li><strong>$75K-100K</strong>Inflation is affecting my spending decisions right now: 73%Inflation will be affecting my future spending decision: 18%Inflation is not currently and will not affect my spending decisions: 9%<ul><li>Inflation is affecting my spending decisions right now: 73%</li><li>Inflation will be affecting my future spending decision: 18%</li><li>Inflation is not currently and will not affect my spending decisions: 9%</li></ul></li><li><strong>$100K-150K</strong>Inflation is affecting my spending decisions right now: 69%Inflation will be affecting my future spending decision: 21%Inflation is not currently and will not affect my spending decisions: 10%<ul><li>Inflation is affecting my spending decisions right now: 69%</li><li>Inflation will be affecting my future spending decision: 21%</li><li>Inflation is not currently and will not affect my spending decisions: 10%</li></ul></li><li><strong>$150K-200K</strong>Inflation is affecting my spending decisions right now: 66%Inflation will be affecting my future spending decision: 22%Inflation is not currently and will not affect my spending decisions: 12%<ul><li>Inflation is affecting my spending decisions right now: 66%</li><li>Inflation will be affecting my future spending decision: 22%</li><li>Inflation is not currently and will not affect my spending decisions: 12%</li></ul></li><li><strong>$200K-500K</strong>Inflation is affecting my spending decisions right now: 57%Inflation will be affecting my future spending decision: 21%Inflation is not currently and will not affect my spending decisions: 22%<ul><li>Inflation is affecting my spending decisions right now: 57%</li><li>Inflation will be affecting my future spending decision: 21%</li><li>Inflation is not currently and will not affect my spending decisions: 22%</li></ul></li></ul><h3>How much of an impact will inflation continue to have on your spending plans?</h3><ul><li><strong><$75K</strong>Very strong impact: 34%Strong impact: 39%Somewhat of an impact: 25%Not very strong impact: 2%No impact at all: 0%<ul><li>Very strong impact: 34%</li><li>Strong impact: 39%</li><li>Somewhat of an impact: 25%</li><li>Not very strong impact: 2%</li><li>No impact at all: 0%</li></ul></li><li><strong>$75K-100K</strong>Very strong impact: 27%Strong impact: 45%Somewhat of an impact: 26%Not very strong impact: 2%No impact at all: 0%<ul><li>Very strong impact: 27%</li><li>Strong impact: 45%</li><li>Somewhat of an impact: 26%</li><li>Not very strong impact: 2%</li><li>No impact at all: 0%</li></ul></li><li><strong>$100K-150K</strong>Very strong impact: 27%Strong impact: 38%Somewhat of an impact: 33%Not very strong impact: 2%No impact at all: 0%<ul><li>Very strong impact: 27%</li><li>Strong impact: 38%</li><li>Somewhat of an impact: 33%</li><li>Not very strong impact: 2%</li><li>No impact at all: 0%</li></ul></li><li><strong>$150K-200K</strong>Very strong impact: 27%Strong impact: 38%Somewhat of an impact: 31%Not very strong impact: 3%No impact at all: 0%<ul><li>Very strong impact: 27%</li><li>Strong impact: 38%</li><li>Somewhat of an impact: 31%</li><li>Not very strong impact: 3%</li><li>No impact at all: 0%</li></ul></li><li><strong>$200K-500K</strong>Very strong impact: 18%Strong impact: 39%Somewhat of an impact: 39%Not very strong impact: 4%No impact at all: 0%<ul><li>Very strong impact: 18%</li><li>Strong impact: 39%</li><li>Somewhat of an impact: 39%</li><li>Not very strong impact: 4%</li><li>No impact at all: 0%</li></ul></li></ul><h3>How has your spending changed in 2022?</h3><ul><li><strong>Top 5 categories in which people with household incomes <$75K say their spending has increased</strong>Transportation (gas, car payments, transit passes, etc.): 68%Utilities: 67%Food + bev, including grocery: 61%Education: 53%Health products: 46%<ul><li>Transportation (gas, car payments, transit passes, etc.): 68%</li><li>Utilities: 67%</li><li>Food + bev, including grocery: 61%</li><li>Education: 53%</li><li>Health products: 46%</li></ul></li><li><strong>Top 5 categories in which people with household incomes <$75K say their spending has decreased</strong>Home decor + furniture: 43%Entertainment outside the home: 39%Apparel + accessories: 37%Jewelry + watches: 36%Hobbies: 35%<ul><li>Home decor + furniture: 43%</li><li>Entertainment outside the home: 39%</li><li>Apparel + accessories: 37%</li><li>Jewelry + watches: 36%</li><li>Hobbies: 35%</li></ul></li><li><strong>Top 5 categories in which people with household incomes $75K-100K say their spending has increased</strong>Utilities: 67%Transportation (gas, car payments, transit passes, etc.): 63%Food + bev, including grocery: 59%Health products: 40%Education: 38%<ul><li>Utilities: 67%</li><li>Transportation (gas, car payments, transit passes, etc.): 63%</li><li>Food + bev, including grocery: 59%</li><li>Health products: 40%</li><li>Education: 38%</li></ul></li><li><strong>Top 5 categories in which people with household incomes $75K-100K say their spending has decreased</strong>Jewelry + watches: 36%Hobbies: 34%Home decor + furniture: 33%Entertainment outside the home: 32%Travel for fun (vacationing): 32%<ul><li>Jewelry + watches: 36%</li><li>Hobbies: 34%</li><li>Home decor + furniture: 33%</li><li>Entertainment outside the home: 32%</li><li>Travel for fun (vacationing): 32%</li></ul></li><li><strong>Top 5 categories in which people with household incomes $100-150K say their spending has increased</strong>Transportation (gas, car payments, transit passes, etc.): 69%Utilities: 67%Food + bev, including grocery: 63%Health products: 44%Education: 44%<ul><li>Transportation (gas, car payments, transit passes, etc.): 69%</li><li>Utilities: 67%</li><li>Food + bev, including grocery: 63%</li><li>Health products: 44%</li><li>Education: 44%</li></ul></li><li><strong>Top 5 categories in which people with household incomes $100-150K say their spending has decreased</strong>Hobbies: 29%Jewelry + watches: 26%Travel for fun (vacationing): 25%Entertainment outside the home: 24%Apparel + accessories: 23%<ul><li>Hobbies: 29%</li><li>Jewelry + watches: 26%</li><li>Travel for fun (vacationing): 25%</li><li>Entertainment outside the home: 24%</li><li>Apparel + accessories: 23%</li></ul></li><li><strong>Top 5 categories in which people with household incomes $150K-200K say their spending has increased</strong>Transportation (gas, car payments, transit passes, etc.): 71%Utilities: 65%Food + bev, including grocery: 63%Electronics: 60%Work-related items (tools, tech products, office supplies): 49%<ul><li>Transportation (gas, car payments, transit passes, etc.): 71%</li><li>Utilities: 65%</li><li>Food + bev, including grocery: 63%</li><li>Electronics: 60%</li><li>Work-related items (tools, tech products, office supplies): 49%</li></ul></li><li><strong>Top 5 categories in which people with household incomes $150K-200K say their spending has decreased</strong>Entertainment outside the home: 31%Home decor + furniture: 29%Apparel + accessories: 26%Hobbies: 24%Jewelry + watches: 22%<ul><li>Entertainment outside the home: 31%</li><li>Home decor + furniture: 29%</li><li>Apparel + accessories: 26%</li><li>Hobbies: 24%</li><li>Jewelry + watches: 22%</li></ul></li><li><strong>Top 5 categories in which people with household incomes $200-500K say their spending has increased</strong>Transportation (gas, car payments, transit passes, etc.): 70%Utilities: 67%Food + bev, including grocery: 57%Work-related items (tools, tech products, office supplies): 56%At home entertainment: 54%<ul><li>Transportation (gas, car payments, transit passes, etc.): 70%</li><li>Utilities: 67%</li><li>Food + bev, including grocery: 57%</li><li>Work-related items (tools, tech products, office supplies): 56%</li><li>At home entertainment: 54%</li></ul></li><li><strong>Top 5 categories in which people with household incomes $200-500K say their spending has decreased</strong>Hobbies: 48%Electronics: 21%Apparel + accessories: 21%Entertainment outside the home: 19%Fitness and sporting goods equipment: 18%<ul><li>Hobbies: 48%</li><li>Electronics: 21%</li><li>Apparel + accessories: 21%</li><li>Entertainment outside the home: 19%</li><li>Fitness and sporting goods equipment: 18%</li></ul></li></ul><h3>In what retail sectors do you plan to increase your spend this year?</h3><ul><li><strong><$75K</strong>Apparel + accessories: 26%Jewelry: 43%Electronics: 70%Food + bev: 42%Home decor: 29%Fitness: 60%Hobbies: 50%Beauty products: 39%Health products: 50%<ul><li>Apparel + accessories: 26%</li><li>Jewelry: 43%</li><li>Electronics: 70%</li><li>Food + bev: 42%</li><li>Home decor: 29%</li><li>Fitness: 60%</li><li>Hobbies: 50%</li><li>Beauty products: 39%</li><li>Health products: 50%</li></ul></li><li><strong>$75K-100K</strong>Apparel + accessories: 37%Jewelry: 50%Electronics: 25%Food + bev: 56%Home decor: 45%Fitness: 63%Hobbies: 18%Beauty products: 32%Health products: 63%<ul><li>Apparel + accessories: 37%</li><li>Jewelry: 50%</li><li>Electronics: 25%</li><li>Food + bev: 56%</li><li>Home decor: 45%</li><li>Fitness: 63%</li><li>Hobbies: 18%</li><li>Beauty products: 32%</li><li>Health products: 63%</li></ul></li><li><strong>$100K-150K</strong>Apparel + accessories: 31%Jewelry: 33%Electronics: 37%Food + bev: 56%Home decor: 26%Fitness: 35%Hobbies: 24%Beauty products: 36%Health products: 60%<ul><li>Apparel + accessories: 31%</li><li>Jewelry: 33%</li><li>Electronics: 37%</li><li>Food + bev: 56%</li><li>Home decor: 26%</li><li>Fitness: 35%</li><li>Hobbies: 24%</li><li>Beauty products: 36%</li><li>Health products: 60%</li></ul></li><li><strong>$150K-200K</strong>Apparel + accessories: 38%Jewelry: 50%Electronics: 67%Food + bev: 73%Home decor: 42%Fitness: 71%Hobbies: 25%Beauty products: 25%Health products: 80%<ul><li>Apparel + accessories: 38%</li><li>Jewelry: 50%</li><li>Electronics: 67%</li><li>Food + bev: 73%</li><li>Home decor: 42%</li><li>Fitness: 71%</li><li>Hobbies: 25%</li><li>Beauty products: 25%</li><li>Health products: 80%</li></ul></li><li><strong>$200K-500K</strong>Apparel + accessories: 17%Jewelry: 40%Electronics: 12%Food + bev: 52%Home decor: 50%Fitness: 15%Hobbies: 50%Beauty products: 56%Health products: 20%<ul><li>Apparel + accessories: 17%</li><li>Jewelry: 40%</li><li>Electronics: 12%</li><li>Food + bev: 52%</li><li>Home decor: 50%</li><li>Fitness: 15%</li><li>Hobbies: 50%</li><li>Beauty products: 56%</li><li>Health products: 20%</li></ul></li></ul><h3>Where do you plan on doing your holiday shopping this year?</h3><ul><li><strong><$75K</strong>100% online: 12%75% online: 28%50/50: 43%75% in person: 11%100% in person: 6%<ul><li>100% online: 12%</li><li>75% online: 28%</li><li>50/50: 43%</li><li>75% in person: 11%</li><li>100% in person: 6%</li></ul></li><li><strong>$75K-100K</strong>100% online: 9%75% online: 36%50/50: 39%75% in person: 11%100% in person: 5%<ul><li>100% online: 9%</li><li>75% online: 36%</li><li>50/50: 39%</li><li>75% in person: 11%</li><li>100% in person: 5%</li></ul></li><li><strong>$100K-150K:</strong>100% online: 9%75% online: 36%50/50: 42%75% in person: 8%100% in person: 5%<ul><li>100% online: 9%</li><li>75% online: 36%</li><li>50/50: 42%</li><li>75% in person: 8%</li><li>100% in person: 5%</li></ul></li><li><strong>$150K-200K</strong>100% online: 8%75% online: 43%50/50: 39%75% in person: 6%100% in person: 4%<ul><li>100% online: 8%</li><li>75% online: 43%</li><li>50/50: 39%</li><li>75% in person: 6%</li><li>100% in person: 4%</li></ul></li><li><strong>$200K-500K</strong>100% online: 15%75% online: 34%50/50: 44%75% in person: 4%100% in person: 3%<ul><li>100% online: 15%</li><li>75% online: 34%</li><li>50/50: 44%</li><li>75% in person: 4%</li><li>100% in person: 3%</li></ul></li></ul><h3>How is this different from last year?</h3><ul><li><strong><$75K</strong>Did most of my shopping online last year: 28%No difference: 66%Did most of my shopping in person last year: 6%<ul><li>Did most of my shopping online last year: 28%</li><li>No difference: 66%</li><li>Did most of my shopping in person last year: 6%</li></ul></li><li><strong>$75K-100K</strong>Did most of my shopping online last year: 25%No difference: 68%Did most of my shopping in person last year: 7%<ul><li>Did most of my shopping online last year: 25%</li><li>No difference: 68%</li><li>Did most of my shopping in person last year: 7%</li></ul></li><li><strong>$100K-150K</strong>Did most of my shopping online last year: 27%No difference: 67%Did most of my shopping in person last year: 6%<ul><li>Did most of my shopping online last year: 27%</li><li>No difference: 67%</li><li>Did most of my shopping in person last year: 6%</li></ul></li><li><strong>$150K-200K</strong>Did most of my shopping online last year: 28%No difference: 65%Did most of my shopping in person last year: 7%<ul><li>Did most of my shopping online last year: 28%</li><li>No difference: 65%</li><li>Did most of my shopping in person last year: 7%</li></ul></li><li><strong>$200K-500K</strong>Did most of my shopping online last year: 29%No difference: 65%Did most of my shopping in person last year: 6%<ul><li>Did most of my shopping online last year: 29%</li><li>No difference: 65%</li><li>Did most of my shopping in person last year: 6%</li></ul></li></ul><h3>How much do you typically spend on holiday gifts?</h3><ul><li><strong><$75K</strong><$100: 5%$100-249: 13%$250-499: 29%$500-999: 31%$1,000-1,499: 12%$1,500-1,999: 5%>$2,000: 5%<ul><li><$100: 5%</li><li>$100-249: 13%</li><li>$250-499: 29%</li><li>$500-999: 31%</li><li>$1,000-1,499: 12%</li><li>$1,500-1,999: 5%</li><li>>$2,000: 5%</li></ul></li><li><strong>$75K-100K</strong><$100: 3%$100-249: 10%$250-499: 24%$500-999: 34%$1,000-1,499: 16%$1,500-1,999: 7%>$2,000: 6%<ul><li><$100: 3%</li><li>$100-249: 10%</li><li>$250-499: 24%</li><li>$500-999: 34%</li><li>$1,000-1,499: 16%</li><li>$1,500-1,999: 7%</li><li>>$2,000: 6%</li></ul></li><li><strong>$100K-150K</strong><$100: 2%$100-249: 8%$250-499: 20%$500-999: 29%$1,000-1,499: 19%$1,500-1,999: 11%>$2,000: 11%<ul><li><$100: 2%</li><li>$100-249: 8%</li><li>$250-499: 20%</li><li>$500-999: 29%</li><li>$1,000-1,499: 19%</li><li>$1,500-1,999: 11%</li><li>>$2,000: 11%</li></ul></li><li><strong>$150K-200K</strong><$100: 2%$100-249: 7%$250-499: 15%$500-999: 26%$1,000-1,499: 22%$1,500-1,999: 12%>$2,000: 16%<ul><li><$100: 2%</li><li>$100-249: 7%</li><li>$250-499: 15%</li><li>$500-999: 26%</li><li>$1,000-1,499: 22%</li><li>$1,500-1,999: 12%</li><li>>$2,000: 16%</li></ul></li><li><strong>$200K-500K</strong><$100: 2%$100-249: 3%$250-499: 10%$500-999: 25%$1,000-1,499: 17%$1,500-1,999: 17%>$2,000: 25%<ul><li><$100: 2%</li><li>$100-249: 3%</li><li>$250-499: 10%</li><li>$500-999: 25%</li><li>$1,000-1,499: 17%</li><li>$1,500-1,999: 17%</li><li>>$2,000: 25%</li></ul></li></ul><h3>Is that amount changing this year?</h3><ul><li><strong><$75K</strong>I plan on spending more: 12%I plan on spending the same: 53%I plan on spending less: 35%<ul><li>I plan on spending more: 12%</li><li>I plan on spending the same: 53%</li><li>I plan on spending less: 35%</li></ul></li><li><strong>$75K-100K</strong>I plan on spending more:11%I plan on spending the same: 57%I plan on spending less: 32%<ul><li>I plan on spending more:11%</li><li>I plan on spending the same: 57%</li><li>I plan on spending less: 32%</li></ul></li><li><strong>$100K-150K</strong>I plan on spending more: 14%I plan on spending the same: 54%I plan on spending less: 32%<ul><li>I plan on spending more: 14%</li><li>I plan on spending the same: 54%</li><li>I plan on spending less: 32%</li></ul></li><li><strong>$150K-200K</strong>I plan on spending more: 14%I plan on spending the same: 58%I plan on spending less: 28%<ul><li>I plan on spending more: 14%</li><li>I plan on spending the same: 58%</li><li>I plan on spending less: 28%</li></ul></li><li><strong>$200K-500K</strong>I plan on spending more: 16%I plan on spending the same: 63%I plan on spending less: 21%<ul><li>I plan on spending more: 16%</li><li>I plan on spending the same: 63%</li><li>I plan on spending less: 21%</li></ul></li></ul><h3>By how much are you planning on increasing?</h3><ul><li><strong><$75K</strong><$50: 4%$50-199: 30%$200-249: 28%$250-499: 19%$500-999: 11%>$1,000: 8%<ul><li><$50: 4%</li><li>$50-199: 30%</li><li>$200-249: 28%</li><li>$250-499: 19%</li><li>$500-999: 11%</li><li>>$1,000: 8%</li></ul></li><li><strong>$75K-100K</strong><$50: 4%$50-199: 19%$200-249: 32%$250-499: 23%$500-999: 13%>$1,000: 9%<ul><li><$50: 4%</li><li>$50-199: 19%</li><li>$200-249: 32%</li><li>$250-499: 23%</li><li>$500-999: 13%</li><li>>$1,000: 9%</li></ul></li><li><strong>$100K-150K</strong><$50: 3%$50-199: 13%$200-249: 20%$250-499: 33%$500-999: 14%>$1,000: 17%<ul><li><$50: 3%</li><li>$50-199: 13%</li><li>$200-249: 20%</li><li>$250-499: 33%</li><li>$500-999: 14%</li><li>>$1,000: 17%</li></ul></li><li><strong>$150K-200K</strong><$50: 0%$50-199: 15%$200-249: 10%$250-499: 34%$500-999: 28%>$1,000: 12%<ul><li><$50: 0%</li><li>$50-199: 15%</li><li>$200-249: 10%</li><li>$250-499: 34%</li><li>$500-999: 28%</li><li>>$1,000: 12%</li></ul></li><li><strong>$200K-500K</strong><$50: 0%$50-199: 9%$200-249: 22%$250-499: 25%$500-999: 13%>$1,000: 31%<ul><li><$50: 0%</li><li>$50-199: 9%</li><li>$200-249: 22%</li><li>$250-499: 25%</li><li>$500-999: 13%</li><li>>$1,000: 31%</li></ul></li></ul><h3>By how much are you planning on decreasing?</h3><ul><li><strong><$75K</strong><$50: 9%$50-199: 31%$200-249: 25%$250-499: 26%$500-999: 6%>$1,000: 3%<ul><li><$50: 9%</li><li>$50-199: 31%</li><li>$200-249: 25%</li><li>$250-499: 26%</li><li>$500-999: 6%</li><li>>$1,000: 3%</li></ul></li><li><strong>$75K-100K</strong><$50: 6%$50-199: 25%$200-249: 25%$250-499: 20%$500-999: 10%>$1,000: 4%<ul><li><$50: 6%</li><li>$50-199: 25%</li><li>$200-249: 25%</li><li>$250-499: 20%</li><li>$500-999: 10%</li><li>>$1,000: 4%</li></ul></li><li><strong>$100K-150K</strong><$50: 5%$50-199: 20%$200-249: 26%$250-499: 27%$500-999: 16%>$1,000: 6%<ul><li><$50: 5%</li><li>$50-199: 20%</li><li>$200-249: 26%</li><li>$250-499: 27%</li><li>$500-999: 16%</li><li>>$1,000: 6%</li></ul></li><li><strong>$150K-200K</strong><$50: 5%$50-199: 12%$200-249: 23%$250-499: 32%$500-999: 24%>$1,000: 4%<ul><li><$50: 5%</li><li>$50-199: 12%</li><li>$200-249: 23%</li><li>$250-499: 32%</li><li>$500-999: 24%</li><li>>$1,000: 4%</li></ul></li><li><strong>$200K-500K</strong><$50: 5%$50-199: 9%$200-249: 25%$250-499: 36%$500-999: 20%>$1,000: 5%<ul><li><$50: 5%</li><li>$50-199: 9%</li><li>$200-249: 25%</li><li>$250-499: 36%</li><li>$500-999: 20%</li><li>>$1,000: 5%</li></ul></li></ul><h2 id="get-the-full-report-how-your-audience-is-spending-their-money-this-holiday-season">Get the full report: how your audience is spending their money this holiday season</h2><p>Want the story behind these 778 data points? Get the full scoop in our <a href="https://www.klaviyo.com/marketing-resources/ecommerce-trends-consumer-spending">ecommerce trends guide</a>, including a breakdown of how each different demographic plans to spend their money this holiday season.</p><p>Klaviyo’s unified customer platform and ecommerce CDP is how more than 100K brands create unparalleled, personalized, and optimized experiences for their prospects and customers—and grow loyalty and lifetime value while they’re at it.</p><p>People aren’t all the same. Klaviyo gives your marketers the tools they need to build customer profiles, personalize communications, and scale marketing operations and automations so your brand never misses a beat.</p><div class="cta" data-astro-cid-x5r2lpxd style="--backgroundColor: rgb(255, 252, 249);--textColor: rgb(35, 33, 33);"> <div class="cta-text-container h6" data-astro-cid-x5r2lpxd style="--backgroundColor: rgb(255, 252, 249);--textColor: rgb(35, 33, 33);"> <p>Grow better. Grow smarter.</p> <a class="button dark primary" aria-label="Get started with Klaviyo" href="?modal=demo" rel="noopener" target="_self" data-astro-cid-yxithoyc> Get started with Klaviyo </a> </div> </div> </div> <div class="_styledAuthors_15srf_95 _singleAuthor_15srf_107"><div class="_authorContainer_15srf_1"><img alt="Jax Connelly" class="_authorImage_15srf_44" src="https://cdn.sanity.io/images/6ct6b26e/marketing-prod/5cb6d15ffb24e902497318756938ea173745aa6c-1936x1936.webp?w=360&h=360&fm=webp"/><div class="_authorDetails_15srf_38"><div class="_authorName_15srf_70">Jax Connelly</div><div class="_authorDescription_15srf_27">Jax Connelly (they/she) brings 15 years of editorial experience to their role as lead editor at Klaviyo. She started her career doing SEO at a small digital ad agency and spent most of her twenties managing a financial magazine for a trade association based in Washington, DC. 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Jax lives in Chicago, a block away from Lake Michigan.</div></div></div></div> <div class="_relatedContentGrid_ertsd_156"> <div class="_relatedContent_ertsd_156"> <div class="blogCards _blogCards_hdowa_25 _paddingTopmd_hdowa_46 _paddingBottommd_hdowa_55 _light_hdowa_30 _white_hdowa_35"><div class="grid _wrapper_hdowa_59"><div class="_borderContainer_hdowa_63 _displayGrayLine_hdowa_66"><div class="_titleRow_hdowa_70"><div class="_text_hdowa_81"><h2 class="_categoryTitle_hdowa_87 h3 semiBold">Related content</h2></div></div><div class="grid _cardContainer_hdowa_1"><div class="blogCard _blogCard_hdowa_6 _blogCard_kfoew_2 _light_kfoew_8"><a aria-label="Read" style="aspect-ratio:1.5 / 1" target="_self" href="/blog/best-subscription-management-software" class="_animationOutline_vezxe_1 animationOutline"><div class="_cardImageAnimation_kfoew_17 _imageContainer_vezxe_63 _isAnchor_vezxe_74"><img alt="" class="_image_kfoew_23" sizes="(max-width: 575px) 535px, (max-width: 991px) 448px, (max-width: 1023px) 436px, (max-width: 1199px) 355px, (max-width: 1365px) 399px, 396px" src="https://cdn.sanity.io/images/6ct6b26e/marketing-prod/68e752e867b0ac0ccb4b82809258a952e2e8a805-766x512.png?rect=0,1,766,511&w=768&h=512&fm=webp" srcSet="" style="aspect-ratio:1.5 / 1"/><div class="_hoverContainer_vezxe_16"><div class="_hoverSlideContainer_vezxe_44"><button aria-label="" class="_light_1dvtu_41 _button_vezxe_59 _button_1dvtu_1" role="button" tabindex="-1" variant="primary" aria-hidden="true">Read</button></div></div></div></a><div class="_categoryButton_kfoew_34 _detailsRow_1803p_12 blogCategoryButton"><a href="/blog/category/customer-experience" class="formRegular _categoryLink_1803p_1">Customer experience</a><div class="formRegular _blogDate_1803p_16">Feb 19, 2026</div></div><a tabindex="-1" href="/blog/best-subscription-management-software" class="_title_kfoew_38 semiBold h5">8 best subscription management software tools</a><div class="_excerpt_kfoew_11 p2">Compare 8 of the best subscription management software platforms for B2C brands in 2026.</div></div><div class="blogCard _blogCard_hdowa_6 _blogCard_kfoew_2 _light_kfoew_8"><a aria-label="Read" style="aspect-ratio:1.5 / 1" target="_self" href="/blog/best-ecommerce-platforms" class="_animationOutline_vezxe_1 animationOutline"><div class="_cardImageAnimation_kfoew_17 _imageContainer_vezxe_63 _isAnchor_vezxe_74"><img alt="" class="_image_kfoew_23" sizes="(max-width: 575px) 535px, (max-width: 991px) 448px, (max-width: 1023px) 436px, (max-width: 1199px) 355px, (max-width: 1365px) 399px, 396px" src="https://cdn.sanity.io/images/6ct6b26e/marketing-prod/4a35cf571e86f3b5dc00086d649491f40b0dc559-766x512.png?rect=0,1,766,511&w=768&h=512&fm=webp" srcSet="" style="aspect-ratio:1.5 / 1"/><div class="_hoverContainer_vezxe_16"><div class="_hoverSlideContainer_vezxe_44"><button aria-label="" class="_light_1dvtu_41 _button_vezxe_59 _button_1dvtu_1" role="button" tabindex="-1" variant="primary" aria-hidden="true">Read</button></div></div></div></a><div class="_categoryButton_kfoew_34 _detailsRow_1803p_12 blogCategoryButton"><a href="/blog/category/customer-experience" class="formRegular _categoryLink_1803p_1">Customer experience</a><div class="formRegular _blogDate_1803p_16">Feb 10, 2026</div></div><a tabindex="-1" href="/blog/best-ecommerce-platforms" class="_title_kfoew_38 semiBold h5">19 of the best ecommerce platforms</a><div class="_excerpt_kfoew_11 p2">Looking for the right ecommerce platform? 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//# sourceMappingURL=BackToTop.astro_astro_type_script_index_0_lang.B4qlbOT9.js.map</script> <pre aria-hidden="true" class="rawMarkdown" id="raw-markdown" hidden># Know your customers: 778 online shopping stats to help you sell smarter this year
As pandemic precautions thaw and budgets tighten under economic pressure, online shoppers are cutting back on the fun stuff to make ends meet.
But according to a recent survey of 3.5K US consumers by [Klaviyo](http://www.klaviyo.com) and [Qualtrics](https://www.qualtrics.com/research-center/), most consumers plan to spend the same amount on holiday shopping and online purchases this year as last—and some will spend significantly more.
Inflation is forcing people across demographic lines to devote more of their monthly budgets to essentials like transportation, utilities, and groceries. But instead of making budget cuts across the board, different demographic sets are simply choosing their discretionary spending more carefully, increasing budgets for some categories and decreasing them for others.
> Instead of making budget cuts across the board, different demographic sets are simply choosing their discretionary spending more carefully.
**What that means for businesses:** As long as they get smarter about who, specifically, they’re targeting with which product categories, ecommerce brands and brick-and-mortar retailers alike should be well-poised to earn consumers’ trust and loyalty—and their business.
Read on for 778 online shopping stats that will help you better understand how your prospects and customers plan to shop this holiday season—and what you can do to make sure you’re meeting their expectations.
Want to dive into the full research? Check out our [ecommerce trends by demographic guide](http://www.klaviyo.com/marketing-resources/ecommerce-trends-consumer-spending).
## Online shopping statistics: key takeaways
### Inflation is here—and people are feeling it
- 99% of survey respondents are aware inflation is affecting the cost of goods and services.
- 98% believe inflation will persist for at least another 6 months.
- For 67% of respondents, inflation is currently affecting their spending decisions.
- For another 24% of respondents, inflation will soon affect their spending decisions.
- Only 2% of respondents say inflation will not have a very strong impact on their spending plans.
- By BFCM 2022, inflation will affect purchasing decisions for more than 90% of consumers.
### Essentials make up the majority of monthly budgets
- Food + beverage spending makes up 20% of monthly spending budgets, including grocery store visits and online grocery purchases.
- Transportation makes up 13% of monthly spending.
- Utilities make up another 13%.
- Outside those essentials, people put the majority of their extra cash toward:
Traveling for fun: 9%Entertainment outside the home: 9%Health products: 6%Apparel + accessories: 6%Beauty products: 5%
- Traveling for fun: 9%
- Entertainment outside the home: 9%
- Health products: 6%
- Apparel + accessories: 6%
- Beauty products: 5%
- 73% of people report that their spending on utilities has increased compared to last year.
- 67% say their spending on transportation has increased compared to last year.
- 61% say their spending on food, beverage, and groceries has increased this year compared to last year.
### People are spending less in discretionary areas
- 29% of people have reduced their spending on their hobbies (like arts and crafts) this year compared to last.
- 28% have reduced their spending on entertainment outside the home.
- 28% have reduced their spending on apparel + accessories.
- 27% have reduced their spending on jewelry + watches.
- 27% have reduced their spending on home decor + furniture.
### In-store shopping is here to stay
- Only 13% of people plan to do their holiday shopping entirely online.
- 75% of people plan to do 50-75% of their holiday shopping online.
- 12% of people plan to do 50-75% of their holiday shopping in person.
- 67% of people say this is no change to how they shopped in previous years.
### Most people spend at least $250 on holiday gifts
- 83% of people say they spent, on average, at least $250 on gifts for the last few holiday seasons.
- 28% of people say they spent between $500-999.
- 24% of people say they spent between $250-499.
- 15% of people say they spent between $1,000-1,499.
### …but that could change this year
- 54% of people plan to spend roughly the same amount this year.
- 35% of people plan on reducing their spend this year.
- 11% of people plan on increasing their spend this year.
- Of the 11% who plan on increasing their spend:
26% plan to increase it by $250-49925% plan to increase it by $100-24919% plan to increase it $50-199
- 26% plan to increase it by $250-499
- 25% plan to increase it by $100-249
- 19% plan to increase it $50-199
## Online shopping stats: generational differences
### Is inflation currently impacting your spending habits?
- **Boomers**Inflation is affecting my spending decisions right now: 66%Inflation will be affecting my future spending decision: 20%Inflation is not currently and will not affect my spending decisions: 14%
- Inflation is affecting my spending decisions right now: 66%
- Inflation will be affecting my future spending decision: 20%
- Inflation is not currently and will not affect my spending decisions: 14%
- **Gen X**Inflation is affecting my spending decisions right now: 73%Inflation will be affecting my future spending decision: 19%Inflation is not currently and will not affect my spending decisions: 8%
- Inflation is affecting my spending decisions right now: 73%
- Inflation will be affecting my future spending decision: 19%
- Inflation is not currently and will not affect my spending decisions: 8%
- **Millennials**Inflation is affecting my spending decisions right now: 73%Inflation will be affecting my future spending decision: 20%Inflation is not currently and will not affect my spending decisions: 7%
- Inflation is affecting my spending decisions right now: 73%
- Inflation will be affecting my future spending decision: 20%
- Inflation is not currently and will not affect my spending decisions: 7%
- **Gen Z**Inflation is affecting my spending decisions right now: 68%Inflation will be affecting my future spending decision: 25%Inflation is not currently and will not affect my spending decisions: 7%
- Inflation is affecting my spending decisions right now: 68%
- Inflation will be affecting my future spending decision: 25%
- Inflation is not currently and will not affect my spending decisions: 7%
### How much of an impact will inflation continue to have on your spending plans?
- **Boomers**Very strong impact: 19%Strong impact: 38%Somewhat of an impact: 39%Not very strong impact: 4%No impact at all: 0%
- Very strong impact: 19%
- Strong impact: 38%
- Somewhat of an impact: 39%
- Not very strong impact: 4%
- No impact at all: 0%
- **Gen X**Very strong impact: 33%Strong impact: 37%Somewhat of an impact: 28%Not very strong impact: 2%No impact at all: 0%
- Very strong impact: 33%
- Strong impact: 37%
- Somewhat of an impact: 28%
- Not very strong impact: 2%
- No impact at all: 0%
- **Millennials**Very strong impact: 34%Strong impact: 43%Somewhat of an impact: 22%Not very strong impact: 1%No impact at all: 0%
- Very strong impact: 34%
- Strong impact: 43%
- Somewhat of an impact: 22%
- Not very strong impact: 1%
- No impact at all: 0%
- **Gen Z**Very strong impact: 26%Strong impact: 48%Somewhat of an impact: 25%Not very strong impact: 1%No impact at all: 0%
- Very strong impact: 26%
- Strong impact: 48%
- Somewhat of an impact: 25%
- Not very strong impact: 1%
- No impact at all: 0%
### How has your spending changed in 2022?
- **Top 5 categories in which boomers say their spending has increased**Utilities: 71%Transportation (gas, car payments, transit passes, etc.): 69%Food + bev, including grocery: 64%Education: 53%Health products: 46%
- Utilities: 71%
- Transportation (gas, car payments, transit passes, etc.): 69%
- Food + bev, including grocery: 64%
- Education: 53%
- Health products: 46%
- **Top 5 categories in which boomers say their spending has decreased**Jewelry + watches: 38%Entertainment outside the home: 35%Hobbies: 31%Beauty products: 31%Apparel + accessories: 29%
- Jewelry + watches: 38%
- Entertainment outside the home: 35%
- Hobbies: 31%
- Beauty products: 31%
- Apparel + accessories: 29%
- **Top 5 categories in which Gen X says their spending has increased**Transportation (gas, car payments, transit passes, etc.): 68%Utilities: 68%Food + bev, including grocery: 61%Education: 47%Health products: 45%
- Transportation (gas, car payments, transit passes, etc.): 68%
- Utilities: 68%
- Food + bev, including grocery: 61%
- Education: 47%
- Health products: 45%
- **Top 5 categories in which Gen X says their spending has decreased**Home decor + furniture: 39%Hobbies: 37%Apparel + accessories: 35%Entertainment outside the home: 33%Travel for fun (vacationing): 32%
- Home decor + furniture: 39%
- Hobbies: 37%
- Apparel + accessories: 35%
- Entertainment outside the home: 33%
- Travel for fun (vacationing): 32%
- **Top 5 categories in which millennials say their spending has increased**Transportation (gas, car payments, transit passes, etc.): 65%Utilities: 64%Food + bev, including grocery: 59%Education: 47%Health products: 43%
- Transportation (gas, car payments, transit passes, etc.): 65%
- Utilities: 64%
- Food + bev, including grocery: 59%
- Education: 47%
- Health products: 43%
- **Top 5 categories in which millennials say their spending has decreased**Home decor + furniture: 29%Entertainment outside the home: 29%Hobbies: 28%Apparel + accessories: 27%Travel for fun (vacationing): 26%
- Home decor + furniture: 29%
- Entertainment outside the home: 29%
- Hobbies: 28%
- Apparel + accessories: 27%
- Travel for fun (vacationing): 26%
- **Top 5 categories in which Gen Z says their spending has increased**Transportation (gas, car payments, transit passes, etc.): 71%Utilities: 59%Food + bev, including grocery: 57%Health products: 48%Electronics: 44%
- Transportation (gas, car payments, transit passes, etc.): 71%
- Utilities: 59%
- Food + bev, including grocery: 57%
- Health products: 48%
- Electronics: 44%
- **Top 5 categories in which Gen Z says their spending has decreased:**Hobbies: 36%Apparel + accessories: 27%Travel for fun (vacationing): 21%Home decor + furniture: 16%Entertainment outside the home: 15%
- Hobbies: 36%
- Apparel + accessories: 27%
- Travel for fun (vacationing): 21%
- Home decor + furniture: 16%
- Entertainment outside the home: 15%
### In what retail sectors do you plan to increase your spend this year?
- **Boomers**Apparel + accessories: 29%Jewelry: 50%Electronics: 29%Food + bev: 45%Home decor: 38%Fitness: 50%Hobbies: 57%Beauty products: 31%Health products: 48%
- Apparel + accessories: 29%
- Jewelry: 50%
- Electronics: 29%
- Food + bev: 45%
- Home decor: 38%
- Fitness: 50%
- Hobbies: 57%
- Beauty products: 31%
- Health products: 48%
- **Gen X**Apparel + accessories: 26%Jewelry: 56%Electronics: 48%Food + bev: 64%Home decor: 29%Fitness: 45%Hobbies: 8%Beauty products: 42%Health products: 66%
- Apparel + accessories: 26%
- Jewelry: 56%
- Electronics: 48%
- Food + bev: 64%
- Home decor: 29%
- Fitness: 45%
- Hobbies: 8%
- Beauty products: 42%
- Health products: 66%
- **Millennials**Apparel + accessories: 33%Jewelry: 43%Electronics: 38%Food + bev: 49%Home decor: 34%Fitness: 54%Hobbies: 30%Beauty products: 35%Health products: 58%
- Apparel + accessories: 33%
- Jewelry: 43%
- Electronics: 38%
- Food + bev: 49%
- Home decor: 34%
- Fitness: 54%
- Hobbies: 30%
- Beauty products: 35%
- Health products: 58%
- **Gen Z**Apparel + accessories: 33%Jewelry: 29%Electronics: 50%Food + bev: 55%Home decor: 38%Fitness: 33%Hobbies: 67%Beauty products: 30%Health products: 67%
- Apparel + accessories: 33%
- Jewelry: 29%
- Electronics: 50%
- Food + bev: 55%
- Home decor: 38%
- Fitness: 33%
- Hobbies: 67%
- Beauty products: 30%
- Health products: 67%
### Where do you plan on doing your holiday shopping this year?
- **Boomers**100% online: 10%75% online: 30%50/50: 41%75% in person: 11%100% in person: 8%
- 100% online: 10%
- 75% online: 30%
- 50/50: 41%
- 75% in person: 11%
- 100% in person: 8%
- **Gen X**100% online: 9%75% online: 35%50/50: 43%75% in person: 10%100% in person: 3%
- 100% online: 9%
- 75% online: 35%
- 50/50: 43%
- 75% in person: 10%
- 100% in person: 3%
- **Millennials**100% online: 12%75% online: 39%50/50: 40%75% in person: 7%100% in person: 2%
- 100% online: 12%
- 75% online: 39%
- 50/50: 40%
- 75% in person: 7%
- 100% in person: 2%
- **Gen Z**100% online: 15%75% online: 31%50/50: 45%75% in person: 7%100% in person: 2%
- 100% online: 15%
- 75% online: 31%
- 50/50: 45%
- 75% in person: 7%
- 100% in person: 2%
### How is this different from last year?
- **Boomers**Did most of my shopping online last year: 22%No difference: 73%Did most of my shopping in person last year: 5%
- Did most of my shopping online last year: 22%
- No difference: 73%
- Did most of my shopping in person last year: 5%
- **Gen X**Did most of my shopping online last year: 27%No difference: 67%Did most of my shopping in person last year: 6%
- Did most of my shopping online last year: 27%
- No difference: 67%
- Did most of my shopping in person last year: 6%
- **Millennials**Did most of my shopping online last year: 32%No difference: 61%Did most of my shopping in person last year: 7%
- Did most of my shopping online last year: 32%
- No difference: 61%
- Did most of my shopping in person last year: 7%
- **Gen Z**Did most of my shopping online last year: 32%No difference: 59%Did most of my shopping in person last year: 9%
- Did most of my shopping online last year: 32%
- No difference: 59%
- Did most of my shopping in person last year: 9%
### How much do you typically spend on holiday gifts?
- **Boomers**<$100: 4%$100-249: 7%$250-499: 24%$500-999: 31%$1,000-1,499: 16%$1,500-1,999: 8%>$2,000: 10%
- <$100: 4%
- $100-249: 7%
- $250-499: 24%
- $500-999: 31%
- $1,000-1,499: 16%
- $1,500-1,999: 8%
- >$2,000: 10%
- **Gen X**<$100: 3%$100-249: 8%$250-499: 19%$500-999: 32%$1,000-1,499: 17%$1,500-1,999: 10%>$2,000: 11%
- <$100: 3%
- $100-249: 8%
- $250-499: 19%
- $500-999: 32%
- $1,000-1,499: 17%
- $1,500-1,999: 10%
- >$2,000: 11%
- **Millennials**<$100: 3%$100-249: 11%$250-499: 22%$500-999: 29%$1,000-1,499: 17%$1,500-1,999: 9%>$2,000: 9%
- <$100: 3%
- $100-249: 11%
- $250-499: 22%
- $500-999: 29%
- $1,000-1,499: 17%
- $1,500-1,999: 9%
- >$2,000: 9%
- **Gen Z**<$100: 4%$100-249: 18%$250-499: 29%$500-999: 22%$1,000-1,499: 13%$1,500-1,999: 7%>$2,000: 7%
- <$100: 4%
- $100-249: 18%
- $250-499: 29%
- $500-999: 22%
- $1,000-1,499: 13%
- $1,500-1,999: 7%
- >$2,000: 7%
### Is that amount changing this year?
- **Boomers**I plan on spending more: 6%I plan on spending the same: 62%I plan on spending less: 32%
- I plan on spending more: 6%
- I plan on spending the same: 62%
- I plan on spending less: 32%
- **Gen X**I plan on spending more: 9%I plan on spending the same: 53%I plan on spending less: 38%
- I plan on spending more: 9%
- I plan on spending the same: 53%
- I plan on spending less: 38%
- **Millennials**I plan on spending more: 21%I plan on spending the same: 50%I plan on spending less: 29%
- I plan on spending more: 21%
- I plan on spending the same: 50%
- I plan on spending less: 29%
- **Gen Z**I plan on spending more: 31%I plan on spending the same: 59%I plan on spending less: 10%
- I plan on spending more: 31%
- I plan on spending the same: 59%
- I plan on spending less: 10%
### By how much are you planning on increasing?
- **Boomers**<$50: 2%$50-199: 23%$200-249: 20%$250-499: 35%$500-999: 6%>$1,000: 14%
- <$50: 2%
- $50-199: 23%
- $200-249: 20%
- $250-499: 35%
- $500-999: 6%
- >$1,000: 14%
- **Gen X**<$50: 4%$50-199: 17%$200-249: 17%$250-499: 27%$500-999: 20%>$1,000: 15%
- <$50: 4%
- $50-199: 17%
- $200-249: 17%
- $250-499: 27%
- $500-999: 20%
- >$1,000: 15%
- **Millennials**<$50: 3%$50-199: 18%$200-249: 25%$250-499: 27%$500-999: 14%>$1,000: 14%
- <$50: 3%
- $50-199: 18%
- $200-249: 25%
- $250-499: 27%
- $500-999: 14%
- >$1,000: 14%
- **Gen Z**<$50: 2%$50-199: 14%$200-249: 31%$250-499: 21%$500-999: 14%>$1,000: 17%
- <$50: 2%
- $50-199: 14%
- $200-249: 31%
- $250-499: 21%
- $500-999: 14%
- >$1,000: 17%
### By how much are you planning on decreasing?
- **Boomers**<$50: 8%$50-199: 22%$200-249: 25%$250-499: 30%$500-999: 12%>$1,000: 3%
- <$50: 8%
- $50-199: 22%
- $200-249: 25%
- $250-499: 30%
- $500-999: 12%
- >$1,000: 3%
- **Gen X**<$50: 7%$50-199: 22%$200-249: 25%$250-499: 29%$500-999: 12%>$1,000: 5%
- <$50: 7%
- $50-199: 22%
- $200-249: 25%
- $250-499: 29%
- $500-999: 12%
- >$1,000: 5%
- **Millennials**<$50: 5%$50-199: 24%$200-249: 25%$250-499: 28%$500-999: 14%>$1,000: 5%
- <$50: 5%
- $50-199: 24%
- $200-249: 25%
- $250-499: 28%
- $500-999: 14%
- >$1,000: 5%
- **Gen Z**<$50: 21%$50-199: 43%$200-249: 21%$250-499: 7%$500-999: 7%>$1,000: 0%
- <$50: 21%
- $50-199: 43%
- $200-249: 21%
- $250-499: 7%
- $500-999: 7%
- >$1,000: 0%
## Online shopping stats: parents vs. non-parents
### Is inflation currently impacting your spending habits?
- **Parents**Inflation is affecting my spending decisions right now: 74%Inflation will be affecting my future spending decision: 19%Inflation is not currently and will not affect my spending decisions: 7%
- Inflation is affecting my spending decisions right now: 74%
- Inflation will be affecting my future spending decision: 19%
- Inflation is not currently and will not affect my spending decisions: 7%
- **Non-parents**Inflation is affecting my spending decisions right now: 68%Inflation will be affecting my future spending decision: 20%Inflation is not currently and will not affect my spending decisions: 12%
- Inflation is affecting my spending decisions right now: 68%
- Inflation will be affecting my future spending decision: 20%
- Inflation is not currently and will not affect my spending decisions: 12%
### How much of an impact will inflation continue to have on your spending plans?
- **Parents:**Very strong impact: 35%Strong impact: 41%Somewhat of an impact: 23%Not very strong impact: 1%No impact at all: 0%
- Very strong impact: 35%
- Strong impact: 41%
- Somewhat of an impact: 23%
- Not very strong impact: 1%
- No impact at all: 0%
- **Non-parents:**Very strong impact: 22%Strong impact: 39%Somewhat of an impact: 36%Not very strong impact: 3%No impact at all: 0%
- Very strong impact: 22%
- Strong impact: 39%
- Somewhat of an impact: 36%
- Not very strong impact: 3%
- No impact at all: 0%
### How has your spending changed in 2022?
- **Top 5 categories in which parents say their spending has increased**Transportation (gas, car payments, transit passes, etc.): 69%Utilities: 68%Food + bev, including grocery: 62%Health products: 46%Education: 46%
- Transportation (gas, car payments, transit passes, etc.): 69%
- Utilities: 68%
- Food + bev, including grocery: 62%
- Health products: 46%
- Education: 46%
- **Top 5 categories in which parents say their spending has decreased**Hobbies: 30%Apparel + accessories: 30%Entertainment outside the home: 30%Travel for fun (vacationing): 29%Home decor + furniture: 29%
- Hobbies: 30%
- Apparel + accessories: 30%
- Entertainment outside the home: 30%
- Travel for fun (vacationing): 29%
- Home decor + furniture: 29%
- **Top 5 categories in which non-parents say their spending has increased**Transportation (gas, car payments, transit passes, etc.): 68%Utilities: 66%Food + bev, including grocery: 61%Education: 55%Health products: 44%
- Transportation (gas, car payments, transit passes, etc.): 68%
- Utilities: 66%
- Food + bev, including grocery: 61%
- Education: 55%
- Health products: 44%
- **Top 5 categories in which non-parents say their spending has decreased**Jewelry and watches: 31%Hobbies: 31%Home decor + furniture: 29%Entertainment outside the home: 28%Apparel + accessories: 27%
- Jewelry and watches: 31%
- Hobbies: 31%
- Home decor + furniture: 29%
- Entertainment outside the home: 28%
- Apparel + accessories: 27%
### In what retail sectors do you plan to increase your spend this year?
- **Parents**Apparel + accessories: 32%Jewelry: 50%Electronics: 48%Food + bev: 58%Home decor: 39%Fitness: 52%Hobbies: 33%Beauty products: 35%Health products: 57%
- Apparel + accessories: 32%
- Jewelry: 50%
- Electronics: 48%
- Food + bev: 58%
- Home decor: 39%
- Fitness: 52%
- Hobbies: 33%
- Beauty products: 35%
- Health products: 57%
- **Non-parents**Apparel + accessories: 27%Jewelry: 25%Electronics: 24%Food + bev: 52%Home decor: 19%Fitness: 54%Hobbies: 27%Beauty products: 33%Health products: 60%
- Apparel + accessories: 27%
- Jewelry: 25%
- Electronics: 24%
- Food + bev: 52%
- Home decor: 19%
- Fitness: 54%
- Hobbies: 27%
- Beauty products: 33%
- Health products: 60%
### Where do you plan on doing your holiday shopping this year?
- **Parents**100% online: 10%75% online: 38%50/50: 42%75% in person: 7%100% in person: 3%
- 100% online: 10%
- 75% online: 38%
- 50/50: 42%
- 75% in person: 7%
- 100% in person: 3%
- **Non-parents**100% online: 10%75% online: 31%50/50: 40%75% in person: 12%100% in person: 7%
- 100% online: 10%
- 75% online: 31%
- 50/50: 40%
- 75% in person: 12%
- 100% in person: 7%
### How is this different from last year?
- **Parents**Did most of my shopping online last year: 31%No difference: 63%Did most of my shopping in person last year: 7%
- Did most of my shopping online last year: 31%
- No difference: 63%
- Did most of my shopping in person last year: 7%
- **Non-parents**Did most of my shopping online last year: 23%No difference: 70%Did most of my shopping in person last year: 7%
- Did most of my shopping online last year: 23%
- No difference: 70%
- Did most of my shopping in person last year: 7%
### How much do you typically spend on holiday gifts?
- **Parents**<$100: 2%$100-249: 8%$250-499: 20%$500-999: 30%$1,000-1,499: 19%$1,500-1,999: 11%>$2,000: 10%
- <$100: 2%
- $100-249: 8%
- $250-499: 20%
- $500-999: 30%
- $1,000-1,499: 19%
- $1,500-1,999: 11%
- >$2,000: 10%
- **Non-parents**<$100: 4%$100-249: 10%$250-499: 24%$500-999: 31%$1,000-1,499: 14%$1,500-1,999: 7%>$2,000: 9%
- <$100: 4%
- $100-249: 10%
- $250-499: 24%
- $500-999: 31%
- $1,000-1,499: 14%
- $1,500-1,999: 7%
- >$2,000: 9%
### Is that amount changing this year?
- **Parents**I plan on spending more: 17%I plan on spending the same: 51%I plan on spending less: 32%
- I plan on spending more: 17%
- I plan on spending the same: 51%
- I plan on spending less: 32%
- **Non-parents**I plan on spending more: 8%I plan on spending the same: 59%I plan on spending less: 33%
- I plan on spending more: 8%
- I plan on spending the same: 59%
- I plan on spending less: 33%
### By how much are you planning on increasing?
- **Parents**<$50: 2%$50-199: 12%$200-249: 24%$250-499: 30%$500-999: 16%>$1,000: 16%
- <$50: 2%
- $50-199: 12%
- $200-249: 24%
- $250-499: 30%
- $500-999: 16%
- >$1,000: 16%
- **Non-parents**<$50: 3%$50-199: 27%$200-249: 20%$250-499: 24%$500-999: 14%>$1,000: 12%
- <$50: 3%
- $50-199: 27%
- $200-249: 20%
- $250-499: 24%
- $500-999: 14%
- >$1,000: 12%
### By how much are you planning on decreasing?
- **Parents**<$50: 5%$50-199: 23%$200-249: 24%$250-499: 28%$500-999: 15%>$1,000: 5%
- <$50: 5%
- $50-199: 23%
- $200-249: 24%
- $250-499: 28%
- $500-999: 15%
- >$1,000: 5%
- **Non-parents**<$50: 8%$50-199: 23%$200-249: 26%$250-499: 28%$500-999: 11%>$1,000: 4%
- <$50: 8%
- $50-199: 23%
- $200-249: 26%
- $250-499: 28%
- $500-999: 11%
- >$1,000: 4%
## Online shopping stats: partnered people vs. single people
### Is inflation currently impacting your spending habits?
- **Partnered people**Inflation is affecting my spending decisions right now: 72%Inflation will be affecting my future spending decision: 19%Inflation is not currently and will not affect my spending decisions: 9%
- Inflation is affecting my spending decisions right now: 72%
- Inflation will be affecting my future spending decision: 19%
- Inflation is not currently and will not affect my spending decisions: 9%
- **Single people**Inflation is affecting my spending decisions right now: 66%Inflation will be affecting my future spending decision: 23%Inflation is not currently and will not affect my spending decisions: 11%
- Inflation is affecting my spending decisions right now: 66%
- Inflation will be affecting my future spending decision: 23%
- Inflation is not currently and will not affect my spending decisions: 11%
### How much of an impact will inflation continue to have on your spending plans?
- **Partnered people**Very strong impact: 29%Strong impact: 39%Somewhat of an impact: 30%Not very strong impact: 2%No impact at all: 0%
- Very strong impact: 29%
- Strong impact: 39%
- Somewhat of an impact: 30%
- Not very strong impact: 2%
- No impact at all: 0%
- **Single people**Very strong impact: 28%Strong impact: 41%Somewhat of an impact: 28%Not very strong impact: 3%No impact at all: 0%
- Very strong impact: 28%
- Strong impact: 41%
- Somewhat of an impact: 28%
- Not very strong impact: 3%
- No impact at all: 0%
### How has your spending changed in 2022?
- **Top 5 categories in which partnered people say their spending has increased**Utilities: 68%Transportation (gas, car payments, transit passes, etc.): 68%Food + bev, including grocery: 62%Education: 47%Health products: 45%
- Utilities: 68%
- Transportation (gas, car payments, transit passes, etc.): 68%
- Food + bev, including grocery: 62%
- Education: 47%
- Health products: 45%
- **Top 5 categories in which partnered people say their spending has decreased**Home decor + furniture: 30%Entertainment outside the home: 30%Hobbies: 29%Apparel + accessories: 29%Travel for fun (vacationing): 27%
- Home decor + furniture: 30%
- Entertainment outside the home: 30%
- Hobbies: 29%
- Apparel + accessories: 29%
- Travel for fun (vacationing): 27%
- **Top 5 categories in which single people say their spending has increased**Transportation (gas, car payments, transit passes, etc.): 67%Utilities: 62%Food + bev, including grocery: 56%Education: 47%Health products: 41%
- Transportation (gas, car payments, transit passes, etc.): 67%
- Utilities: 62%
- Food + bev, including grocery: 56%
- Education: 47%
- Health products: 41%
- **Top 5 categories in which single people say their spending has decreased**Hobbies: 39%Jewelry and watches: 38%Entertainment outside the home: 32%Apparel + accessories: 29%Travel for fun (vacationing): 27%
- Hobbies: 39%
- Jewelry and watches: 38%
- Entertainment outside the home: 32%
- Apparel + accessories: 29%
- Travel for fun (vacationing): 27%
### In what retail sectors do you plan to increase your spend this year?
- **Partnered people**Apparel + accessories: 30%Jewelry: 56%Electronics: 42%Food + bev: 55%Home decor: 33%Fitness: 47%Hobbies: 26%Beauty products: 36%Health products: 56%
- Apparel + accessories: 30%
- Jewelry: 56%
- Electronics: 42%
- Food + bev: 55%
- Home decor: 33%
- Fitness: 47%
- Hobbies: 26%
- Beauty products: 36%
- Health products: 56%
- **Single people**Apparel + accessories: 31%Jewelry: 20%Electronics: 33%Food + bev: 49%Home decor: 36%Fitness: 54%Hobbies: 50%Beauty products: 39%Health products: 67%
- Apparel + accessories: 31%
- Jewelry: 20%
- Electronics: 33%
- Food + bev: 49%
- Home decor: 36%
- Fitness: 54%
- Hobbies: 50%
- Beauty products: 39%
- Health products: 67%
### Where do you plan on doing your holiday shopping this year?
- **Partnered people**100% online: 10%75% online: 36%50/50: 41%75% in person: 9%100% in person: 4%
- 100% online: 10%
- 75% online: 36%
- 50/50: 41%
- 75% in person: 9%
- 100% in person: 4%
- **Single people**100% online: 13%75% online: 29%50/50: 41%75% in person: 11%100% in person: 6%
- 100% online: 13%
- 75% online: 29%
- 50/50: 41%
- 75% in person: 11%
- 100% in person: 6%
### How is this different from last year?
- **Partnered people**Did most of my shopping online last year: 27%No difference: 67%Did most of my shopping in person last year: 6%
- Did most of my shopping online last year: 27%
- No difference: 67%
- Did most of my shopping in person last year: 6%
- **Single people**Did most of my shopping online last year: 26%No difference: 67%Did most of my shopping in person last year: 7%
- Did most of my shopping online last year: 26%
- No difference: 67%
- Did most of my shopping in person last year: 7%
### How much do you typically spend on holiday gifts?
- **Partnered people**<$100: 3%$100-249: 8%$250-499: 21%$500-999: 30%$1,000-1,499: 17%$1,500-1,999: 10%>$2,000: 11%
- <$100: 3%
- $100-249: 8%
- $250-499: 21%
- $500-999: 30%
- $1,000-1,499: 17%
- $1,500-1,999: 10%
- >$2,000: 11%
- **Single people**<$100: 5%$100-249: 14%$250-499: 26%$500-999: 29%$1,000-1,499: 13%$1,500-1,999: 6%>$2,000: 7%
- <$100: 5%
- $100-249: 14%
- $250-499: 26%
- $500-999: 29%
- $1,000-1,499: 13%
- $1,500-1,999: 6%
- >$2,000: 7%
### Is that amount changing this year?
- **Partnered people**I plan on spending more: 12%I plan on spending the same: 56%I plan on spending less: 32%
- I plan on spending more: 12%
- I plan on spending the same: 56%
- I plan on spending less: 32%
- **Single people**I plan on spending more: 16%I plan on spending the same: 57%I plan on spending less: 27%
- I plan on spending more: 16%
- I plan on spending the same: 57%
- I plan on spending less: 27%
### By how much are you planning on increasing?
- **Partnered people**<$50: 3%$50-199: 16%$200-249: 21%$250-499: 31%$500-999: 15%>$1,000: 14%
- <$50: 3%
- $50-199: 16%
- $200-249: 21%
- $250-499: 31%
- $500-999: 15%
- >$1,000: 14%
- **Single people**<$50: 3%$50-199: 22%$200-249: 30%$250-499: 17%$500-999: 12%>$1,000: 16%
- <$50: 3%
- $50-199: 22%
- $200-249: 30%
- $250-499: 17%
- $500-999: 12%
- >$1,000: 16%
### By how much are you planning on decreasing?
- **Partnered people**<$50: 5%$50-199: 22%$200-249: 26%$250-499: 29%$500-999: 14%>$1,000: 4%
- <$50: 5%
- $50-199: 22%
- $200-249: 26%
- $250-499: 29%
- $500-999: 14%
- >$1,000: 4%
- **Single people**<$50: 10%$50-199: 30%$200-249: 23%$250-499: 26%$500-999: 7%>$1,000: 4%
- <$50: 10%
- $50-199: 30%
- $200-249: 23%
- $250-499: 26%
- $500-999: 7%
- >$1,000: 4%
## Online shopping stats: income-based differences
### Is inflation currently impacting your spending habits?
- **<$75K**Inflation is affecting my spending decisions right now: 76%Inflation will be affecting my future spending decision: 18%Inflation is not currently and will not affect my spending decisions: 6%
- Inflation is affecting my spending decisions right now: 76%
- Inflation will be affecting my future spending decision: 18%
- Inflation is not currently and will not affect my spending decisions: 6%
- **$75K-100K**Inflation is affecting my spending decisions right now: 73%Inflation will be affecting my future spending decision: 18%Inflation is not currently and will not affect my spending decisions: 9%
- Inflation is affecting my spending decisions right now: 73%
- Inflation will be affecting my future spending decision: 18%
- Inflation is not currently and will not affect my spending decisions: 9%
- **$100K-150K**Inflation is affecting my spending decisions right now: 69%Inflation will be affecting my future spending decision: 21%Inflation is not currently and will not affect my spending decisions: 10%
- Inflation is affecting my spending decisions right now: 69%
- Inflation will be affecting my future spending decision: 21%
- Inflation is not currently and will not affect my spending decisions: 10%
- **$150K-200K**Inflation is affecting my spending decisions right now: 66%Inflation will be affecting my future spending decision: 22%Inflation is not currently and will not affect my spending decisions: 12%
- Inflation is affecting my spending decisions right now: 66%
- Inflation will be affecting my future spending decision: 22%
- Inflation is not currently and will not affect my spending decisions: 12%
- **$200K-500K**Inflation is affecting my spending decisions right now: 57%Inflation will be affecting my future spending decision: 21%Inflation is not currently and will not affect my spending decisions: 22%
- Inflation is affecting my spending decisions right now: 57%
- Inflation will be affecting my future spending decision: 21%
- Inflation is not currently and will not affect my spending decisions: 22%
### How much of an impact will inflation continue to have on your spending plans?
- **<$75K**Very strong impact: 34%Strong impact: 39%Somewhat of an impact: 25%Not very strong impact: 2%No impact at all: 0%
- Very strong impact: 34%
- Strong impact: 39%
- Somewhat of an impact: 25%
- Not very strong impact: 2%
- No impact at all: 0%
- **$75K-100K**Very strong impact: 27%Strong impact: 45%Somewhat of an impact: 26%Not very strong impact: 2%No impact at all: 0%
- Very strong impact: 27%
- Strong impact: 45%
- Somewhat of an impact: 26%
- Not very strong impact: 2%
- No impact at all: 0%
- **$100K-150K**Very strong impact: 27%Strong impact: 38%Somewhat of an impact: 33%Not very strong impact: 2%No impact at all: 0%
- Very strong impact: 27%
- Strong impact: 38%
- Somewhat of an impact: 33%
- Not very strong impact: 2%
- No impact at all: 0%
- **$150K-200K**Very strong impact: 27%Strong impact: 38%Somewhat of an impact: 31%Not very strong impact: 3%No impact at all: 0%
- Very strong impact: 27%
- Strong impact: 38%
- Somewhat of an impact: 31%
- Not very strong impact: 3%
- No impact at all: 0%
- **$200K-500K**Very strong impact: 18%Strong impact: 39%Somewhat of an impact: 39%Not very strong impact: 4%No impact at all: 0%
- Very strong impact: 18%
- Strong impact: 39%
- Somewhat of an impact: 39%
- Not very strong impact: 4%
- No impact at all: 0%
### How has your spending changed in 2022?
- **Top 5 categories in which people with household incomes <$75K say their spending has increased**Transportation (gas, car payments, transit passes, etc.): 68%Utilities: 67%Food + bev, including grocery: 61%Education: 53%Health products: 46%
- Transportation (gas, car payments, transit passes, etc.): 68%
- Utilities: 67%
- Food + bev, including grocery: 61%
- Education: 53%
- Health products: 46%
- **Top 5 categories in which people with household incomes <$75K say their spending has decreased**Home decor + furniture: 43%Entertainment outside the home: 39%Apparel + accessories: 37%Jewelry + watches: 36%Hobbies: 35%
- Home decor + furniture: 43%
- Entertainment outside the home: 39%
- Apparel + accessories: 37%
- Jewelry + watches: 36%
- Hobbies: 35%
- **Top 5 categories in which people with household incomes $75K-100K say their spending has increased**Utilities: 67%Transportation (gas, car payments, transit passes, etc.): 63%Food + bev, including grocery: 59%Health products: 40%Education: 38%
- Utilities: 67%
- Transportation (gas, car payments, transit passes, etc.): 63%
- Food + bev, including grocery: 59%
- Health products: 40%
- Education: 38%
- **Top 5 categories in which people with household incomes $75K-100K say their spending has decreased**Jewelry + watches: 36%Hobbies: 34%Home decor + furniture: 33%Entertainment outside the home: 32%Travel for fun (vacationing): 32%
- Jewelry + watches: 36%
- Hobbies: 34%
- Home decor + furniture: 33%
- Entertainment outside the home: 32%
- Travel for fun (vacationing): 32%
- **Top 5 categories in which people with household incomes $100-150K say their spending has increased**Transportation (gas, car payments, transit passes, etc.): 69%Utilities: 67%Food + bev, including grocery: 63%Health products: 44%Education: 44%
- Transportation (gas, car payments, transit passes, etc.): 69%
- Utilities: 67%
- Food + bev, including grocery: 63%
- Health products: 44%
- Education: 44%
- **Top 5 categories in which people with household incomes $100-150K say their spending has decreased**Hobbies: 29%Jewelry + watches: 26%Travel for fun (vacationing): 25%Entertainment outside the home: 24%Apparel + accessories: 23%
- Hobbies: 29%
- Jewelry + watches: 26%
- Travel for fun (vacationing): 25%
- Entertainment outside the home: 24%
- Apparel + accessories: 23%
- **Top 5 categories in which people with household incomes $150K-200K say their spending has increased**Transportation (gas, car payments, transit passes, etc.): 71%Utilities: 65%Food + bev, including grocery: 63%Electronics: 60%Work-related items (tools, tech products, office supplies): 49%
- Transportation (gas, car payments, transit passes, etc.): 71%
- Utilities: 65%
- Food + bev, including grocery: 63%
- Electronics: 60%
- Work-related items (tools, tech products, office supplies): 49%
- **Top 5 categories in which people with household incomes $150K-200K say their spending has decreased**Entertainment outside the home: 31%Home decor + furniture: 29%Apparel + accessories: 26%Hobbies: 24%Jewelry + watches: 22%
- Entertainment outside the home: 31%
- Home decor + furniture: 29%
- Apparel + accessories: 26%
- Hobbies: 24%
- Jewelry + watches: 22%
- **Top 5 categories in which people with household incomes $200-500K say their spending has increased**Transportation (gas, car payments, transit passes, etc.): 70%Utilities: 67%Food + bev, including grocery: 57%Work-related items (tools, tech products, office supplies): 56%At home entertainment: 54%
- Transportation (gas, car payments, transit passes, etc.): 70%
- Utilities: 67%
- Food + bev, including grocery: 57%
- Work-related items (tools, tech products, office supplies): 56%
- At home entertainment: 54%
- **Top 5 categories in which people with household incomes $200-500K say their spending has decreased**Hobbies: 48%Electronics: 21%Apparel + accessories: 21%Entertainment outside the home: 19%Fitness and sporting goods equipment: 18%
- Hobbies: 48%
- Electronics: 21%
- Apparel + accessories: 21%
- Entertainment outside the home: 19%
- Fitness and sporting goods equipment: 18%
### In what retail sectors do you plan to increase your spend this year?
- **<$75K**Apparel + accessories: 26%Jewelry: 43%Electronics: 70%Food + bev: 42%Home decor: 29%Fitness: 60%Hobbies: 50%Beauty products: 39%Health products: 50%
- Apparel + accessories: 26%
- Jewelry: 43%
- Electronics: 70%
- Food + bev: 42%
- Home decor: 29%
- Fitness: 60%
- Hobbies: 50%
- Beauty products: 39%
- Health products: 50%
- **$75K-100K**Apparel + accessories: 37%Jewelry: 50%Electronics: 25%Food + bev: 56%Home decor: 45%Fitness: 63%Hobbies: 18%Beauty products: 32%Health products: 63%
- Apparel + accessories: 37%
- Jewelry: 50%
- Electronics: 25%
- Food + bev: 56%
- Home decor: 45%
- Fitness: 63%
- Hobbies: 18%
- Beauty products: 32%
- Health products: 63%
- **$100K-150K**Apparel + accessories: 31%Jewelry: 33%Electronics: 37%Food + bev: 56%Home decor: 26%Fitness: 35%Hobbies: 24%Beauty products: 36%Health products: 60%
- Apparel + accessories: 31%
- Jewelry: 33%
- Electronics: 37%
- Food + bev: 56%
- Home decor: 26%
- Fitness: 35%
- Hobbies: 24%
- Beauty products: 36%
- Health products: 60%
- **$150K-200K**Apparel + accessories: 38%Jewelry: 50%Electronics: 67%Food + bev: 73%Home decor: 42%Fitness: 71%Hobbies: 25%Beauty products: 25%Health products: 80%
- Apparel + accessories: 38%
- Jewelry: 50%
- Electronics: 67%
- Food + bev: 73%
- Home decor: 42%
- Fitness: 71%
- Hobbies: 25%
- Beauty products: 25%
- Health products: 80%
- **$200K-500K**Apparel + accessories: 17%Jewelry: 40%Electronics: 12%Food + bev: 52%Home decor: 50%Fitness: 15%Hobbies: 50%Beauty products: 56%Health products: 20%
- Apparel + accessories: 17%
- Jewelry: 40%
- Electronics: 12%
- Food + bev: 52%
- Home decor: 50%
- Fitness: 15%
- Hobbies: 50%
- Beauty products: 56%
- Health products: 20%
### Where do you plan on doing your holiday shopping this year?
- **<$75K**100% online: 12%75% online: 28%50/50: 43%75% in person: 11%100% in person: 6%
- 100% online: 12%
- 75% online: 28%
- 50/50: 43%
- 75% in person: 11%
- 100% in person: 6%
- **$75K-100K**100% online: 9%75% online: 36%50/50: 39%75% in person: 11%100% in person: 5%
- 100% online: 9%
- 75% online: 36%
- 50/50: 39%
- 75% in person: 11%
- 100% in person: 5%
- **$100K-150K:**100% online: 9%75% online: 36%50/50: 42%75% in person: 8%100% in person: 5%
- 100% online: 9%
- 75% online: 36%
- 50/50: 42%
- 75% in person: 8%
- 100% in person: 5%
- **$150K-200K**100% online: 8%75% online: 43%50/50: 39%75% in person: 6%100% in person: 4%
- 100% online: 8%
- 75% online: 43%
- 50/50: 39%
- 75% in person: 6%
- 100% in person: 4%
- **$200K-500K**100% online: 15%75% online: 34%50/50: 44%75% in person: 4%100% in person: 3%
- 100% online: 15%
- 75% online: 34%
- 50/50: 44%
- 75% in person: 4%
- 100% in person: 3%
### How is this different from last year?
- **<$75K**Did most of my shopping online last year: 28%No difference: 66%Did most of my shopping in person last year: 6%
- Did most of my shopping online last year: 28%
- No difference: 66%
- Did most of my shopping in person last year: 6%
- **$75K-100K**Did most of my shopping online last year: 25%No difference: 68%Did most of my shopping in person last year: 7%
- Did most of my shopping online last year: 25%
- No difference: 68%
- Did most of my shopping in person last year: 7%
- **$100K-150K**Did most of my shopping online last year: 27%No difference: 67%Did most of my shopping in person last year: 6%
- Did most of my shopping online last year: 27%
- No difference: 67%
- Did most of my shopping in person last year: 6%
- **$150K-200K**Did most of my shopping online last year: 28%No difference: 65%Did most of my shopping in person last year: 7%
- Did most of my shopping online last year: 28%
- No difference: 65%
- Did most of my shopping in person last year: 7%
- **$200K-500K**Did most of my shopping online last year: 29%No difference: 65%Did most of my shopping in person last year: 6%
- Did most of my shopping online last year: 29%
- No difference: 65%
- Did most of my shopping in person last year: 6%
### How much do you typically spend on holiday gifts?
- **<$75K**<$100: 5%$100-249: 13%$250-499: 29%$500-999: 31%$1,000-1,499: 12%$1,500-1,999: 5%>$2,000: 5%
- <$100: 5%
- $100-249: 13%
- $250-499: 29%
- $500-999: 31%
- $1,000-1,499: 12%
- $1,500-1,999: 5%
- >$2,000: 5%
- **$75K-100K**<$100: 3%$100-249: 10%$250-499: 24%$500-999: 34%$1,000-1,499: 16%$1,500-1,999: 7%>$2,000: 6%
- <$100: 3%
- $100-249: 10%
- $250-499: 24%
- $500-999: 34%
- $1,000-1,499: 16%
- $1,500-1,999: 7%
- >$2,000: 6%
- **$100K-150K**<$100: 2%$100-249: 8%$250-499: 20%$500-999: 29%$1,000-1,499: 19%$1,500-1,999: 11%>$2,000: 11%
- <$100: 2%
- $100-249: 8%
- $250-499: 20%
- $500-999: 29%
- $1,000-1,499: 19%
- $1,500-1,999: 11%
- >$2,000: 11%
- **$150K-200K**<$100: 2%$100-249: 7%$250-499: 15%$500-999: 26%$1,000-1,499: 22%$1,500-1,999: 12%>$2,000: 16%
- <$100: 2%
- $100-249: 7%
- $250-499: 15%
- $500-999: 26%
- $1,000-1,499: 22%
- $1,500-1,999: 12%
- >$2,000: 16%
- **$200K-500K**<$100: 2%$100-249: 3%$250-499: 10%$500-999: 25%$1,000-1,499: 17%$1,500-1,999: 17%>$2,000: 25%
- <$100: 2%
- $100-249: 3%
- $250-499: 10%
- $500-999: 25%
- $1,000-1,499: 17%
- $1,500-1,999: 17%
- >$2,000: 25%
### Is that amount changing this year?
- **<$75K**I plan on spending more: 12%I plan on spending the same: 53%I plan on spending less: 35%
- I plan on spending more: 12%
- I plan on spending the same: 53%
- I plan on spending less: 35%
- **$75K-100K**I plan on spending more:11%I plan on spending the same: 57%I plan on spending less: 32%
- I plan on spending more:11%
- I plan on spending the same: 57%
- I plan on spending less: 32%
- **$100K-150K**I plan on spending more: 14%I plan on spending the same: 54%I plan on spending less: 32%
- I plan on spending more: 14%
- I plan on spending the same: 54%
- I plan on spending less: 32%
- **$150K-200K**I plan on spending more: 14%I plan on spending the same: 58%I plan on spending less: 28%
- I plan on spending more: 14%
- I plan on spending the same: 58%
- I plan on spending less: 28%
- **$200K-500K**I plan on spending more: 16%I plan on spending the same: 63%I plan on spending less: 21%
- I plan on spending more: 16%
- I plan on spending the same: 63%
- I plan on spending less: 21%
### By how much are you planning on increasing?
- **<$75K**<$50: 4%$50-199: 30%$200-249: 28%$250-499: 19%$500-999: 11%>$1,000: 8%
- <$50: 4%
- $50-199: 30%
- $200-249: 28%
- $250-499: 19%
- $500-999: 11%
- >$1,000: 8%
- **$75K-100K**<$50: 4%$50-199: 19%$200-249: 32%$250-499: 23%$500-999: 13%>$1,000: 9%
- <$50: 4%
- $50-199: 19%
- $200-249: 32%
- $250-499: 23%
- $500-999: 13%
- >$1,000: 9%
- **$100K-150K**<$50: 3%$50-199: 13%$200-249: 20%$250-499: 33%$500-999: 14%>$1,000: 17%
- <$50: 3%
- $50-199: 13%
- $200-249: 20%
- $250-499: 33%
- $500-999: 14%
- >$1,000: 17%
- **$150K-200K**<$50: 0%$50-199: 15%$200-249: 10%$250-499: 34%$500-999: 28%>$1,000: 12%
- <$50: 0%
- $50-199: 15%
- $200-249: 10%
- $250-499: 34%
- $500-999: 28%
- >$1,000: 12%
- **$200K-500K**<$50: 0%$50-199: 9%$200-249: 22%$250-499: 25%$500-999: 13%>$1,000: 31%
- <$50: 0%
- $50-199: 9%
- $200-249: 22%
- $250-499: 25%
- $500-999: 13%
- >$1,000: 31%
### By how much are you planning on decreasing?
- **<$75K**<$50: 9%$50-199: 31%$200-249: 25%$250-499: 26%$500-999: 6%>$1,000: 3%
- <$50: 9%
- $50-199: 31%
- $200-249: 25%
- $250-499: 26%
- $500-999: 6%
- >$1,000: 3%
- **$75K-100K**<$50: 6%$50-199: 25%$200-249: 25%$250-499: 20%$500-999: 10%>$1,000: 4%
- <$50: 6%
- $50-199: 25%
- $200-249: 25%
- $250-499: 20%
- $500-999: 10%
- >$1,000: 4%
- **$100K-150K**<$50: 5%$50-199: 20%$200-249: 26%$250-499: 27%$500-999: 16%>$1,000: 6%
- <$50: 5%
- $50-199: 20%
- $200-249: 26%
- $250-499: 27%
- $500-999: 16%
- >$1,000: 6%
- **$150K-200K**<$50: 5%$50-199: 12%$200-249: 23%$250-499: 32%$500-999: 24%>$1,000: 4%
- <$50: 5%
- $50-199: 12%
- $200-249: 23%
- $250-499: 32%
- $500-999: 24%
- >$1,000: 4%
- **$200K-500K**<$50: 5%$50-199: 9%$200-249: 25%$250-499: 36%$500-999: 20%>$1,000: 5%
- <$50: 5%
- $50-199: 9%
- $200-249: 25%
- $250-499: 36%
- $500-999: 20%
- >$1,000: 5%
## Get the full report: how your audience is spending their money this holiday season
Want the story behind these 778 data points? Get the full scoop in our [ecommerce trends guide](http://www.klaviyo.com/marketing-resources/ecommerce-trends-consumer-spending), including a breakdown of how each different demographic plans to spend their money this holiday season.
Klaviyo’s unified customer platform and ecommerce CDP is how more than 100K brands create unparalleled, personalized, and optimized experiences for their prospects and customers—and grow loyalty and lifetime value while they’re at it.
People aren’t all the same. Klaviyo gives your marketers the tools they need to build customer profiles, personalize communications, and scale marketing operations and automations so your brand never misses a beat.
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marketing</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="https://www.klaviyo.com/products/sms-marketing/rcs" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>RCS for Business</div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">NEW</span></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/products/mobile-app-marketing" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Mobile app marketing</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="https://www.klaviyo.com/products/whatsapp" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>WhatsApp marketing</div><span class="_badge_lflca_1" 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href="/solutions/ai/customer-agent" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Customer Agent</div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">NEW</span></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/products/customer-experience-hub" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Customer Hub</div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">NEW</span></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/products/helpdesk" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Helpdesk</div><span class="_badge_lflca_1" 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class="_iconAndLabelContainer_s73z6_168"><div>Features</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/whats-new" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>What's new</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/events" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Events</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="https://help.klaviyo.com/hc/en-us" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Help Center</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="https://academy.klaviyo.com/en-us" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Academy</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="https://community.klaviyo.com/" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Community</div></div></div></a></li></ul></details></div></li></ul><ul class="_menuContainer_17ejh_49 _mobileList_17ejh_63"><li class="_menuColumnListItem_17ejh_72"><details class="_dropdown_hz1ov_1"><summary class="_menuTitle_hz1ov_1"><span class="_label_hz1ov_1">Company</span></summary><ul class="content _menuList_hz1ov_50"><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _featured_s73z6_33 _cotton_s73z6_38" href="/about" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>About Klaviyo</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _featured_s73z6_33 _cotton_s73z6_38" href="/newsroom" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Newsroom</div></div></div></a></li><li 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class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/platform" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>B2C CRM overview</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/solutions/ai" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Klaviyo AI (K:AI)</div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">NEW</span></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/solutions/marketing-automation" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Klaviyo Marketing</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/solutions/customer-service" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Klaviyo Service</div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">NEW</span></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/solutions/analytics" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Klaviyo Analytics</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/solutions/customer-data-platform" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Klaviyo Data Platform</div></div></div></a></li></ul></details></li><li class="_menuColumnListItem_17ejh_72"><details class="_dropdown_hz1ov_1"><summary class="_menuTitle_hz1ov_1"><span class="_label_hz1ov_1">Channels</span></summary><ul class="content _menuList_hz1ov_50"><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="https://www.klaviyo.com/solutions/omnichannel" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Omnichannel marketing</div><span class="_badge_lflca_1" style="--badge-background-color:var(--color-poppy-shade);--badge-text-color:var(--color-white)">NEW</span></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/products/email-marketing" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Email marketing</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/products/sms-marketing" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>SMS marketing</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="https://www.klaviyo.com/products/sms-marketing/rcs" 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_menuList_hz1ov_50"><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/compare" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Klaviyo vs. Klaviyo alternatives</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/compare/klaviyo-vs-mailchimp" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Klaviyo vs. Mailchimp</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/compare/klaviyo-vs-postscript" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Klaviyo vs. Postscript</div></div></div></a></li><li class="_menuListItem_hz1ov_60"><a class="_universalMenuItem_s73z6_1 _cotton_s73z6_38" href="/compare/klaviyo-vs-attentive" _type="menuItem"><div><div class="_iconAndLabelContainer_s73z6_168"><div>Klaviyo vs. 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