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Original
2026-01-01
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2026-03-10
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<p>Let Klaviyo be your customer source-of-truth. Govern and manage your data, provide exceptional onsite customer support, and know where you stand with every single customer.</p>
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<p>Let Klaviyo be your customer source-of-truth. Govern and manage your data, provide exceptional onsite customer support, and know where you stand with every single customer.</p>
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<h2>The Advanced Capabilities checklist</h2>
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<h2>The Advanced Capabilities checklist</h2>
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<p>Bring the power of a full CRM tech stack together in one platform. Let customer data drive everything you do.</p>
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<p>Bring the power of a full CRM tech stack together in one platform. Let customer data drive everything you do.</p>
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<h3>Govern and manage your data</h3>
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<h3>Govern and manage your data</h3>
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<ul><li><p>Sync your data warehouse</p>
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<ul><li><p>Sync your data warehouse</p>
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<p>Export Klaviyo data into tools like Redshift and Snowflake to power business analytics, or import key data into Klaviyo via SFTP.</p>
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<p>Export Klaviyo data into tools like Redshift and Snowflake to power business analytics, or import key data into Klaviyo via SFTP.</p>
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</li>
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</li>
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<li><p>Sync events across your tech stack</p>
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<li><p>Sync events across your tech stack</p>
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<p>Keep data unified and accurate across all pieces of your stack by using Advance KDP webhooks.</p>
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<p>Keep data unified and accurate across all pieces of your stack by using Advance KDP webhooks.</p>
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</li>
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</li>
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<li><p>Programmatically clean profile properties</p>
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<li><p>Programmatically clean profile properties</p>
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<p>Set data transformation rules to ensure all properties stored on your profiles are uniform and in the desired format.</p>
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<p>Set data transformation rules to ensure all properties stored on your profiles are uniform and in the desired format.</p>
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</li>
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</li>
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</ul><h3>Improve your onsite experience</h3>
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</ul><h3>Improve your onsite experience</h3>
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<ul><li><p>Activate Customer Hub</p>
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<ul><li><p>Activate Customer Hub</p>
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<p>Build and deploy a customer service hub on your own site that provides a logged-in experience to your Shopify store.</p>
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<p>Build and deploy a customer service hub on your own site that provides a logged-in experience to your Shopify store.</p>
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</li>
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</li>
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<li><p>Enable web chat</p>
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<li><p>Enable web chat</p>
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<p>Give your customers the personal touch they deserve by enabling web chat through Customer Hub. Set your business hours, and chat directly with your customers through Klaviyo.</p>
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<p>Give your customers the personal touch they deserve by enabling web chat through Customer Hub. Set your business hours, and chat directly with your customers through Klaviyo.</p>
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</li>
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</li>
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<li><p>Manage support inquiries</p>
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<li><p>Manage support inquiries</p>
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<p>Respond directly to customer text replies and web chats from Klaviyo’s unified inbox. Or route incoming inquiries to tools like Gorgias or Zendesk.</p>
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<p>Respond directly to customer text replies and web chats from Klaviyo’s unified inbox. Or route incoming inquiries to tools like Gorgias or Zendesk.</p>
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</li>
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</li>
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<li><p>Personalize onsite content dynamically</p>
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<li><p>Personalize onsite content dynamically</p>
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<p>Use the Group Membership API to create bespoke site experiences based on Klaviyo segment membership.</p>
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<p>Use the Group Membership API to create bespoke site experiences based on Klaviyo segment membership.</p>
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</li>
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</li>
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</ul><h3>Automate internal processes</h3>
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</ul><h3>Automate internal processes</h3>
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<ul><li><p>Send internal alerts through flows</p>
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<ul><li><p>Send internal alerts through flows</p>
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<p>Use flows to alert internal team members when action needs to be taken or a customer needs extra attention.</p>
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<p>Use flows to alert internal team members when action needs to be taken or a customer needs extra attention.</p>
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</li>
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</li>
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<li><p>Link your digital and physical experiences</p>
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<li><p>Link your digital and physical experiences</p>
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<p>Use webhook flow actions to trigger real-world processes like mailing catalogs or sales outreach based on events logged in Klaviyo.</p>
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<p>Use webhook flow actions to trigger real-world processes like mailing catalogs or sales outreach based on events logged in Klaviyo.</p>
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</li>
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</li>
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<li><p>Build custom functions</p>
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<li><p>Build custom functions</p>
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<p>Use<a>Code</a>-Klaviyo’s built-in code authoring tool-to write custom functions to respond to any event logged in Klaviyo. The possibilities are endless.</p>
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<p>Use<a>Code</a>-Klaviyo’s built-in code authoring tool-to write custom functions to respond to any event logged in Klaviyo. The possibilities are endless.</p>
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</li>
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</li>
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</ul><p>Manage your data without complexity</p>
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</ul><h2>Manage your data without complexity</h2>
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<p>Advanced KDP will unlock next-level capabilities to connect your data, everywhere it needs to be.</p>
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<p>Advanced KDP will unlock next-level capabilities to connect your data, everywhere it needs to be.</p>
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<h3>Key learning resources to build an omnichannel experience</h3>
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<h3>Key learning resources to build an omnichannel experience</h3>
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<p>Manage the full customer lifecycle by turning Klaviyo into your end-to-end CRM, the source of truth on every customer.</p>
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<p>Manage the full customer lifecycle by turning Klaviyo into your end-to-end CRM, the source of truth on every customer.</p>
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<p>Earn your Klaviyo developer certificate</p>
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<h2>Earn your Klaviyo developer certificate</h2>
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<p>Ready to start building custom with Klaviyo? Learn all of the details and concepts that you need to succeed as a Klaviyo developer. It’s free and completely self-paced.</p>
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<p>Ready to start building custom with Klaviyo? Learn all of the details and concepts that you need to succeed as a Klaviyo developer. It’s free and completely self-paced.</p>
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<p>Advanced capabilities</p>
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<p>Advanced capabilities</p>
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<h2>Most useful features</h2>
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<h2>Most useful features</h2>
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<p>Make every touchpoint relevant and highly personalized by having your entire tech stack fully integrated and centralized within Klaviyo’s B2C CRM.</p>
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<p>Make every touchpoint relevant and highly personalized by having your entire tech stack fully integrated and centralized within Klaviyo’s B2C CRM.</p>
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<p>Beta</p>
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<p>Beta</p>
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<p>Give your customers a single personalized signed-in experience that lets them manage orders, get help, and find products they’ll love. And control it all from Klaviyo. <em>This product is currently in public beta. Log in to see if you’re eligible for the beta, or to join the waitlist. </em></p>
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<p>Give your customers a single personalized signed-in experience that lets them manage orders, get help, and find products they’ll love. And control it all from Klaviyo.<em>This product is currently in public beta. Log in to see if you’re eligible for the beta, or to join the waitlist.</em></p>
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<h2>By the end of this Power Path, you should have:</h2>
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<p>1 CRM</p>
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<p>1 CRM</p>
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<p>powering your entire customer experience</p>
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<p>powering your entire customer experience</p>
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<p>every tool</p>
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<p>every tool</p>
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<p>integrated with Klaviyo</p>
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<p>integrated with Klaviyo</p>
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<p>15+</p>
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<p>15+</p>
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<p>flows live in your account</p>
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<p>flows live in your account</p>
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<p>3+</p>
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<p>3+</p>
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<p>omnichannel campaigns per week</p>
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<p>omnichannel campaigns per week</p>
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