Legal Terms & Policies: Email Marketing & SMS - Klaviyo UK
2026-03-10 14:47 Diff

Customers

Klaviyo Terms of Service - This is the governing agreement for customer’s use of our platform and services.

Data Processing Agreement - The DPA describes how Klaviyo processes personal data sent by customers through the platform and in connection with providing the services.

Acceptable Use Policy - This provides restrictions on how customers can use our product and what content they can put into the platform.

Everyone

Want to learn more about security and privacy at Klaviyo?

Want to learn more about Klaviyo AI?

Additional legal resources

Learn more about terms for our developers and community members.

Developers

Community

Frequently asked questions

Klaviyo’s platform is hosted on AWS cloud infrastructure and is a one-to-many, software-as-a-service solution for customers to manage marketing automation and data. This means you fully control and manage your account on the platform and how you configure campaigns, collect and manage data, and send out messages.