Deliver Personalized Triggered Emails & Recommendations
2026-02-28 18:58 Diff
Experience Email

AI-Infused email personalization that adapts to every customer

Pick up where your ESP left off. Transform static emails into fully personalized, adaptive email experiences to drive higher sales, loyalty, and engagement.

Brands already driving higher sales, loyalty,
and engagement with Experience Email

Personalize every email
pixel with AI

Retail Financial Services Grocery

Personalize navigation categories by each customer’s affinity

Simply tag content variations by their product attribute and each user will see the most relevant variation according to their past behavior. No segmentation needed.

Target different promotions to different audiences in the same email

Targeting rules enable you to serve different promotions and content to different audiences all within the same email. If a customer doesn’t meet your conditions, you can easily define a fallback variation.

Deliver 1:1 personalization within Dynamic Content

Take your creative to the next level with striking visualizations that include customer-specific data from your ESP.

Recommend the most relevant products for each customer

Our industry-leading recommendation engine offers dozens of powerful strategies you can deploy with one click. Don’t worry — products showcased in other widgets won’t be recommended.

Personalize navigation categories by each customer’s affinity

Simply tag content variations by their product attribute and each user will see the most relevant variation according to their past behavior. No segmentation needed.

Target different promotions to different audiences in the same email

Targeting rules enable you to serve different promotions and content to different audiences all within the same email. If a customer doesn’t meet your conditions, you can easily define a fallback variation.

Deliver 1:1 personalization within Dynamic Content

Take your creative to the next level with striking visualizations that include customer-specific data from your ESP.

Recommend the most relevant products for each customer

Our industry-leading recommendation engine offers dozens of powerful strategies you can deploy with one click. Don’t worry — products showcased in other widgets won’t be recommended.

Easily build stunning, personalized emails with our drag-and-drop builder

  • Build real-time content blocks and edit them even after the email has been sent.
  • Easily embed one or multiple recommendation widgets, and control the layout and design.
  • Edit, preview, and send test emails within a single flow.
  • Select from a variety of stunning templates or design your own.

Effortlessly create personalized,
highly converting emails

Use a drag and drop builder to create content blocks or entire emails within minutes, designed to render perfectly on any device, email client or web browser.

Recommendations

DYNAMIC CONTENT

TEXT

HTML

  • Create and customize every part of your emails with a no-code builder.
  • Drag and drop content blocks onto your email designs.
  • Edit, preview, and send test emails within a single flow.
  • Select from a variety of stunning templates or design your own.

Nudge customers into more repeat purchases with recommendations

Drag and drop AI-powered product recommendation blocks directly into your emails and turn one-time buyers into repeat customers. Use your shoppers’ entire order history to predict and showcase the products that are most likely to be bought by each individual customer.

  • Recommend products within emails, and improve CTR and conversions
  • Predict each customer’s next purchase through deep learning AI.
  • Serve multiple recommendation widgets within the same email.
  • Guarantee relevance with open-time decisioning.

Accelerate performance and build
brand loyalty with Dynamic Content

Drag and drop Dynamic Content blocks to deliver individualized experiences to different audiences, right at open-time. Your customers will never be distracted with irrelevant content in their inbox again.

  • Leverage powerful audience segmentation directly from the Experience Email builder.
  • Meet your customers exactly where they are in their journey with your brand with open-time relevancy.
  • Reduce development time with dozens of striking and highly customizable out-of-the-box templates.

Be relevant with
precise email targeting

Dynamically adapt email content and recommendations to audiences based on their shopping behavior, affinities, cross-device behavior, and more. These segments can then be used across Experience OS to personalize product recommendations, content, behavioral messages, and more.

Visitors with an affinity to women’s shoes

Visitors with an affinity to men’s shoes

Visitors with items left in their cart

Visitors who bought something for the first time

Repeating customers with a lifetime value above $500

Visitors with an affinity to accessories

Returning visitors who have made a purchase on mobile

Returning visitors with an affinity to sale items

Trigger targeted emails on a
one-to-one level

Set timely, automated triggering events based on real-time behavior to send timely emails when customers are most likely to engage, like in the event of cart abandonment, a product price drop, a lack of activity shown in the past week, and more.

Seamlessly integrate with your ESP

Push your personalized emails directly to your preferred email service provider with one click. Dynamic Yield is integrated with or works seamlessly with major ESPs, CRMs, marketing automation, and other email platforms.  

Email personalization resources to
fuel your efforts

The end-to-end solution for all your
personalization needs