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Predictive Email Personalization Software - Dynamic Yield
2026-02-28 17:04 Diff
https://www.dynamicyield.com/journey-orchestration/
Journey Orchestration
Capture your customers’ attention with personalization at every critical moment

Engage your customers with hyper-personalized emails and win back abandoners with timely triggered messages and push notifications.
2026 Leader for 8 consecutive times
Personalization Engines Leader, 2019-2025
Forrester Wave Leader,
Q4 2024
Journey Orchestration
Capture your customers’ attention with personalization at every critical moment
Engage your customers with hyper-personalized emails and win back abandoners with timely triggered messages and push notifications.
2026 Leader for 8 consecutive times
Personalization Engines Leader, 2019-2025
Forrester Wave Leader,
Q4 2024
Revolutionize your digital customer experience. Discover Experience OS.
You acknowledge and agree that your personal data will be processed by Dynamic Yield as described in the Privacy Notice. By clicking the button, you confirm that you have read and agree to the Terms of Use.
Personalization that wins them back

Don’t just take our word for it....
Win back your customers with one-to-one triggered emails, SMS, web and app push

Set automatic online and offline triggering events based on real-time behavior to send timely emails, SMS, and push notifications when customers are mostly likely to engage. For example, if they make an offline purchase, a price drops, they haven’t shown any activity in the last week, and more.
Optimize for the highest performing and most relevant content, and channel
Save time and drive more conversions with pre-built re-engagement strategies
Leverage Dynamic Yield’s market-leading recommendations across channels
Push Notification
SMS
Cart Abandonment
Trigger if: A user added to cart any product Send to: All Users
Hype

Prioritize channels with rich content
Ping

Prioritize channels that grab immediate attention
Inform

Prioritize channels that can be re-visited
Broadcast

Send to all channels at once to maximize exposure
Prioritization
Email
App Push
SMS
Prioritize Channels with Pre-Built Re-Engagement Strategies

Many customers may be opted into more than one channel. Manually prioritizing which channel will perform best for each campaign, and each customer, is a time-consuming guessing game. Pre-built channel prioritization strategies in Reconnect turn this challenge into your greatest re-engagement asset, enabling you to avoid over-communication, drive conversions, and save time in your workflow.
Market-leading recommendations, powered by deep learning

Personalize emails using predictive and deep learning recommendation models with self-training capabilities and maximize revenue and conversions.
STRATEGY
Recently viewed products, tailored in real-time upon email open
STRATEGY
Deep learning-based predictions, based on past browsing activity, as well as online and offline purchasing history
STRATEGY
Trending products based on the customer’s unique affinity profile
Visitors who bought something for the first time
Returning visitors who have made a purchase on mobile
Visitors with an affinity to women’s shoes
Repeating customers with a lifetime value above $500
Visitors with an affinity to men’s shoes
Visitors with items left in their cart
Visitors with an affinity to accessories
Returning visitors with an affinity to sale items
Sophisticated segmentation, designed for precision targeting

Capture person-level behavioral data from your site, or any other source, and use it for targeting, audience building, and segment analysis.
Use AI to identify each customer’s unique profile, real-time intent, product affinity, and more.
Recognized as a Leader in personalization. Built for how commerce happens next.
Eight consecutive times of recognition as a Leader in the Gartner® Magic Quadrant™ for Personalization Engines reflect sustained execution as personalization evolves toward more autonomous, agentic experiences.
Read the Gartner® report
Forrester has recognized Dynamic Yield by Mastercard as a “Leader” among 11 top vendors in the market in its evaluation of Experience Optimization Solutions.
Read the Forrester report
Fully integrated with your tech stack

Leverage Dynamic Yield’s breadth of seamless technical integrations with the set of tools you already use. Dynamic Yield’s flexible data architecture and open API helps you create powerful integrations with any enterprise system like CMS Systems, eCommerce Systems, DMPs, Marketing Automation Platforms, Tag Management Platforms, Web Analytics Solutions and more.
Triggered emails for abandoned baskets are a sales-driving mechanic that once set up can be left to pick up any potential abandoned users.
Darren Lawson eCommerce Trading Manager, Tottenham Hotspur
Better together

Frequently Asked Questions

For email personalization, Dynamic Yield works with any ESP. When you build an email or experience block in Dynamic Yield you simply generate an embed code with one click to copy/paste into your ESP.
For triggered messages, Dynamic Yield is agnostic, meaning we can work with any triggered email or SMS provider that supports API connectivity.
We spent the last decade building the most agile, innovative, and scalable personalization operating system in the market. In that time, we’ve consistently been named the market leader by firms like Gartner, and have helped leading brands make their vision for hyper-personalization a reality.
This expertise translates into email in the form of our superior recommendation engine, which consistently outperforms the competition in 1:1 bakeoffs, AI-powered Affinity Profile for users who visited the site or purchased offline, which allows 1-to-1 personalization in both recommendations and content targeting, our full-blown email editor that allows for the end to end creation of fully personalized emails, and not just personalized blocks, and our onsite presence that enriches email personalization capabilities and also allows deeper reporting levels.
Our personalized triggered emails, SMS, and push notifications, alongside powerful strategies for channel prioritization, help marketers take their re-engagement program to the next level and our audience manager gives customers access to our award-winning segmentation engine.
Dynamic Yield complements your ESP or multi-channel marketing platform to drive revenue, engagement and loyalty, and save you time. Our market-leading recommendations with advanced algorithms and merchandising rules an industry leading segmentation engine with granular targeting based on-site behavior, and our user data API that updates in real-time, affinity based recommendations and content targeting – based on user on-site behavior and intent and offline behavior, open-time relevancy for personalized recommendations, product metadata, and exclusion of items that are out of stock, and the ability to make changes to your email after it’s been sent. However, when you build a segment, or a full email, in Dynamic Yield, you still need your ESP to execute the email send.
Engage is relevant for all industries but most of our clients fall into Retail, Financial Services, Grocery, Travel and Hospitality, and Restaurants.
All channels support Dynamic Yield’s market-leading recommendations and the ability to personalize messaging. In addition, email supports rich content, from personalized navigation to dynamic content blocks within the body of the email. App push and web push also allow for visual elements, though both must be optimized for their respective channels. SMS messages are primarily text-based, however you can still include personalized messaging, links, and recommendations within the text.
There are hundreds of use cases for Engage, below are 5 to get you started. To see more, check out the inspiration library.
A/B Test which messaging performs best on each channel
Send a triggered email to customers who abandoned an item in their cart with visually similar items using VisualML
Add affinity recommendations to Order Confirmation emails and SMS notifications to surface items the user is likely to be interested in based on their previous purchase
Send a web push notification to users who recently left the site to bring them back
Send an SMS or App Push to notify customs of a price drop on an item they recently browsed or left in their cart
When prioritizing channels for your re-engagement campaign, consider factors such as cost, urgency, content capacity, and accessibility. For urgent campaigns, prioritize channels like push notifications and SMS for immediate reactions. Tailor your channel choice based on content capacity; lean channels like push notifications and SMS are ideal for single-product-focused campaigns, while email is best for promotions with rich content. Finally, prioritize channels with higher accessibility for messages you want customers to revisit, such as SMS over push notifications, and email over SMS for content-rich messages with prolonged relevance.
Additionally, Reconnect has built-in channel prioritization strategies to help you avoid over-communication, drive conversions, and save time in your workflow. This priority logic incorporated into Reconnect instinctively understands how channels should be prioritized for every campaign, helping you to adapt the ideal multi-channel strategy for each unique use case.
Yes, we’d love to chat. You can contact us here.
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 style="background: #fff;"><div class="container-fluid clearfix"><div class="dy-header-logo"> <a href="https://www.dynamicyield.com/"
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class="cd-morph-dropdown"><nav id="top-menu-nav" class="main-nav"><ul id="top-menu" class="nav"></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li></li><li class="has-dropdown product menu-item menu-item-type-custom menu-item-object-custom current-menu-ancestor menu-item-has-children" data-content="product" title=""> <a href="">Product</a></li><li class="has-dropdown solutions menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children" data-content="solutions" title=""> <a href="">Solutions</a></li><li class="has-dropdown why_dy menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children" data-content="why-dynamic-yield" title="Why DY"> <a href="">Why Dynamic Yield</a></li><li class="has-dropdown company menu-has-cta menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children" data-content="company" title=""> <a href="">Company</a></li><li class="has-dropdown learning_center menu-has-cta top-link-use-cases menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children" data-content="learning-center" title=""> <a href="">Learning Center</a></li><li class="contact top-link walker-last mobile-only menu-item menu-item-type-post_type menu-item-object-page" data-content="connect-with-us" title=""> <a href="https://www.dynamicyield.com/contact/"><span class="button-arrow">Connect with us</span></a></li></ul></nav><div class="morph-dropdown-wrapper"><div class="dropdown-list"><div class="dropdown-tooltip"></div><ul><li id="product" class="dropdown links"><a href="" class="label">Product</a><div class="content"><ul><li class="intro"><div class="exp_os-wrapper"><h2>Experience OS</h2><ul class="links-list"><li class=" menu-item menu-item-type-custom menu-item-object-custom"><a href="https://www.dynamicyield.com/experience-os/"><span class="menu-banner-img-wrap"><img class="menu-banner-img-desktop" src="/wp-content/uploads/2024/10/expos-nav-updated.png" width="218" height="131" /><img class="menu-banner-img-mobile" src="/wp-content/uploads/2024/10/expos-nav-updated-mobile.png" width="114" height="98" /></span><span class="menu-cta-text-wrap"><span class="menu-cta-subtitle">Get an overview of Dynamic Yield’s product and see why we’re known as the Experience OS.</span> <span class="menu-cta-button">Learn more →</span></span></a></li></ul></div></li><li class="left"><div class="key_caps-wrapper"><h2>Core Capabilities</h2><ul class="links-list"><li class="key-caps-segment menu-item menu-item-type-post_type menu-item-object-page"><a href="https://www.dynamicyield.com/segmentation/"><svg version="1.1" id="audience" xmlns="http://www.w3.org/2000/svg" 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28.713001 30" style="enable-background:new 0 0 28.713001 30;" xml:space="preserve"><path id="testing-blue" fill="#6BDADA" d="M15.831,0c7.114532,0,12.882001,5.767468,12.882001,12.882S22.945532,25.764,15.831,25.764l0,0V0z"/><path id="testing-black" d="M12.882,30C5.767468,30,0,24.232533,0,17.118S5.767468,4.236,12.882,4.236V30z"/></svg>Optimization<span>Experiment on any digital property</span></a></li><li class="key-caps-search menu-item menu-item-type-post_type menu-item-object-page"><a href="https://www.dynamicyield.com/search/"><svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0_4082_5186)" id="cap-search-svg-bg"> <path d="M11.6757 9.81054C8.73958 9.81054 6.35089 7.42177 6.35089 4.48562C6.35089 2.62899 7.30664 0.992133 8.75134 0.0388074C8.50309 0.0155936 8.25193 0.00238037 7.99762 0.00238037C3.58066 0.00238037 0 3.58304 0 8C0 12.417 3.58066 15.9976 7.99762 15.9976C12.4146 15.9976 15.9952 12.417 15.9952 8C15.9952 7.86848 15.9916 7.73782 15.9853 7.60785C15.0166 8.94122 13.4462 9.81054 11.6757 9.81054Z" fill="black"/> <path id="cap-search-svg-circle" d="M11.6757 0.161346C11.2226 0.161346 10.7857 0.231773 10.3749 0.361649C8.62429 0.915114 7.35156 2.55436 7.35156 4.48561C7.35156 6.87003 9.29141 8.80988 11.6757 8.80988C13.5373 8.80988 15.1277 7.62753 15.7358 5.97437C15.9066 5.51 16 5.00851 16 4.48561C16 2.10119 14.0602 0.161346 11.6757 0.161346Z" fill="#FFC61E"/> </g> <defs> <clipPath id="clip0_4082_5186"> <rect width="16" height="16" fill="white"/> </clipPath> </defs> </svg>Search<span>Help customers find what they want</span></a></li></ul></div></li><li class="right"><div class="scale-wrapper"><h2>Made for Scale</h2><ul class="links-list"><li class="key_caps-element menu-item menu-item-type-custom menu-item-object-custom"><a href="/element/">Element<span>A groundbreaking new dimension of hyper-personalization</span></a></li><li class="key_caps-adaptml menu-item menu-item-type-post_type menu-item-object-page"><a href="https://www.dynamicyield.com/ai/">AI & Automation<span>Increase automation, lower operational costs, and drive more revenue with a holistic AI personalization system</span></a></li><li class="key_caps-apis menu-item menu-item-type-custom menu-item-object-custom"><a href="https://www.dynamicyield.com/experience-apis/">Experience APIs<span>Give developers the tools they need to build the best customer experiences</span></a></li><li class="key_caps-enterprise menu-item menu-item-type-custom menu-item-object-custom"><a href="https://www.dynamicyield.com/enterprise-grade-personalization/">Enterprise solutions<span>Scale with security, privacy, and compliance, made for the enterprise</span></a></li></ul></div></li></ul><a href="/shopping-muse/" target="" class="banner"><div class="menu-banner"><span class="menu-cta-text"><strong>Meet Shopping Muse: </strong> Conversational commerce meets cutting-edge personalization.</span> <span class="menu-cta-button">Learn more →</span></div></a></div></li><li id="solutions" class="dropdown links"><a href="" class="label">Solutions</a><div class="content"><ul><li class="left"><div class="industries-wrapper"><h2>Industries</h2><ul class="links-list"><li class="industry-ecomm menu-item menu-item-type-post_type menu-item-object-page"><a href="https://www.dynamicyield.com/ecommerce/">eCommerce</a></li><li class="industry-finserv menu-item menu-item-type-post_type menu-item-object-page"><a href="https://www.dynamicyield.com/financial-services/">Financial Services</a></li><li class="industry-qsr menu-item menu-item-type-post_type menu-item-object-page"><a href="https://www.dynamicyield.com/restaurants/">Restaurants</a></li><li class="industry-grocery menu-item menu-item-type-post_type menu-item-object-page"><a href="https://www.dynamicyield.com/grocery/">Grocery</a></li><li class="industry-b2b menu-item menu-item-type-post_type menu-item-object-page"><a href="https://www.dynamicyield.com/b2b-ecommerce/">B2B eCommerce</a></li><li class="industry-travel menu-item menu-item-type-post_type menu-item-object-page"><a href="https://www.dynamicyield.com/travel/">Travel</a></li><li class="industry-gaming menu-item menu-item-type-post_type menu-item-object-page"><a href="https://www.dynamicyield.com/gaming/">iGaming</a></li><li class="industry-media menu-item menu-item-type-post_type menu-item-object-page"><a href="https://www.dynamicyield.com/media/">Media</a></li></ul></div></li><li class="right"><div class="channels-wrapper"><h2>Channels</h2><ul class="links-list"><li class="channels-web menu-item menu-item-type-custom menu-item-object-custom"><a href="/web/">Web<span>Create customer-centric web experiences</span></a></li><li class="channels-email menu-item menu-item-type-post_type menu-item-object-page"><a href="https://www.dynamicyield.com/channels/email/">Email<span>Personalize emails with a no-code builder</span></a></li><li class="channels-mobile-apps menu-item menu-item-type-post_type menu-item-object-page"><a href="https://www.dynamicyield.com/mobile/">Apps<span>Optimize mobile app experiences</span></a></li><li class="channels-ads menu-item menu-item-type-post_type menu-item-object-page"><a href="https://www.dynamicyield.com/advertising/">Ads<span>Improve customer acquisition results</span></a></li></ul></div></li></ul></div></li><li id="why-dynamic-yield" class="dropdown links"><a href="" class="label">Why Dynamic Yield</a><div class="content"><ul><li class="impact-wrapper"><h2>Proven impact and success services</h2><ul class="links-list"><li class=" menu-item menu-item-type-post_type menu-item-object-page"><a href="https://www.dynamicyield.com/clients/">Select customers</a></li><li class=" menu-item menu-item-type-custom menu-item-object-custom"><a href="/case-studies/">Case studies</a></li><li class=" menu-item menu-item-type-custom menu-item-object-custom"><a href="/customer-success/">Customer success services</a></li></ul></li><li class="scale-wrapper"><h2>Built for scale</h2><ul class="links-list"><li class=" menu-item menu-item-type-post_type menu-item-object-page"><a href="https://www.dynamicyield.com/enterprise-grade-personalization/">Enterprise-grade solutions</a></li><li class=" menu-item menu-item-type-custom menu-item-object-custom"><a href="/adaptml/">AI Technology</a></li><li class=" menu-item menu-item-type-post_type menu-item-object-page"><a href="https://www.dynamicyield.com/gdpr-and-privacy/">GDPR and data privacy</a></li><li class=" menu-item menu-item-type-post_type menu-item-object-page"><a href="https://www.dynamicyield.com/security/">Security</a></li><li class=" menu-item menu-item-type-post_type menu-item-object-page"><a href="https://www.dynamicyield.com/compliance/">Compliance</a></li></ul></li><li class="network-wrapper"><h2>Robust partner network</h2><ul class="links-list"><li class=" menu-item menu-item-type-post_type menu-item-object-page"><a href="https://www.dynamicyield.com/partners/">Partner library</a></li><li class=" menu-item menu-item-type-post_type menu-item-object-page"><a href="https://www.dynamicyield.com/partner-program/">Partnership program</a></li><li class=" menu-item menu-item-type-custom menu-item-object-custom"><a href="/partners/#technology-partners">Tech Partners and Integrations</a></li></ul></li><li class="resources-wrapper"><h2>Extensive product resources</h2><ul class="links-list"><li class=" menu-item menu-item-type-custom menu-item-object-custom"><a href="https://support.dynamicyield.com/hc/en-us">Knowledge Base</a></li><li class=" menu-item menu-item-type-custom menu-item-object-custom"><a href="http://academy.dynamicyield.com/">Academy & Certification</a></li><li class=" menu-item menu-item-type-custom menu-item-object-custom"><a href="https://support.dynamicyield.com/hc/en-us/community/topics">Community</a></li><li class=" menu-item menu-item-type-custom menu-item-object-custom"><a href="https://dy.dev/">API documentation</a></li></ul></li></ul><a href="https://www.dynamicyield.com/personalization-awards/" target="_self" class="banner"><div class="menu-banner"><div class="menu-cta--left"> <img src="/wp-content/uploads/2023/11/2023-award-badge.svg" width="60" height="60" /></div><div class="menu-cta--right"> <strong class="menu-cta-title">The Personalization Awards</strong> <span class="menu-cta-subtitle">Celebrating customers and partners setting the gold-standard for personalization</span> <span class="menu-cta-button">Learn more →</span></div></div></a></div></li><li id="company" class="dropdown button"><a href="" class="label">Company</a><div class="content"><ul class="links-list"><li class=" menu-item menu-item-type-custom menu-item-object-custom"><a href="https://www.mastercard.com/us/en/for-the-world/about-us.html">About us</a></li><li class=" menu-item menu-item-type-custom menu-item-object-custom"><a href="/blog/">Blog</a></li><li class=" menu-item menu-item-type-post_type menu-item-object-page"><a href="https://www.dynamicyield.com/labs/">DY Labs</a></li><li class=" menu-item menu-item-type-post_type menu-item-object-page"><a href="https://www.dynamicyield.com/careers/">Careers</a></li><li class=" menu-item menu-item-type-custom menu-item-object-custom"><a href="https://events.dynamicyield.com/">Events</a></li><li class=" menu-item menu-item-type-custom menu-item-object-custom"><a href="https://www.mastercard.com/us/en/news-and-trends/stories.html">Press</a></li><li class=" menu-item menu-item-type-post_type menu-item-object-page"><a href="https://www.dynamicyield.com/awards-and-recognitions/">Awards</a></li><li class=" menu-item menu-item-type-post_type menu-item-object-page"><a href="https://www.dynamicyield.com/contact/">Contact us</a></li><li class=" menu-item menu-item-type-custom menu-item-object-custom"><a href="/request-demo/">Request a demo</a></li></ul></div></li><li id="learning-center" class="dropdown links"><a href="" class="label">Learning Center</a><div class="content"><ul><li class="top"><ul class="links-list"><li class="resources-xp hidden-mobile menu-item menu-item-type-post_type menu-item-object-page"><a href="https://www.dynamicyield.com/learn/">Take your knowledge to exponential levels</a></li><li class="hidden-desktop menu-item menu-item-type-custom menu-item-object-custom"><a href="/learn/">XP<sup>2</sup> Hub<span>Take your knowledge to exponential levels</span></a></li><li class="resources-paths menu-item menu-item-type-post_type menu-item-object-page"><a href="https://www.dynamicyield.com/learning-paths/">Learning Paths<span>Curated courses on key skill areas</span></a></li><li class="resources-webinars menu-item menu-item-type-post_type menu-item-object-page"><a href="https://www.dynamicyield.com/talks/">Talks<span>Engaging discussions taking place in CX</span></a></li><li class="resources-articles menu-item menu-item-type-post_type menu-item-object-page"><a href="https://www.dynamicyield.com/articles/">Articles<span>An expansive collection of in-depth playbooks</span></a></li><li class="resources-glossary menu-item menu-item-type-custom menu-item-object-custom"><a href="/glossary-terms/">Encyclopedia<span>A glossary of experience optimization terms</span></a></li><li class="resources-use-cases menu-item menu-item-type-post_type menu-item-object-page"><a href="https://www.dynamicyield.com/personalization-examples/">Inspiration Library<span>Personalization examples from real brands</span></a></li><li class="resources-maturity menu-item menu-item-type-custom menu-item-object-custom"><a href="https://www.dynamicyield.com/personalization-maturity/"><strong class="badge-new">Personalization Maturity</strong><span>How global businesses prioritize personalization</span></a></li><li class="resources-guides menu-item menu-item-type-custom menu-item-object-custom"><a href="/guides/">Guides & reports<span>Comprehensive topic-specific materials</span></a></li><li class="resources-benchmarks menu-item menu-item-type-custom menu-item-object-custom"><a href="https://marketing.dynamicyield.com/benchmarks/">Benchmarks<span>Industry performance metrics and insights</span></a></li></ul></li><li class="bottom"><a href="/rooted-personalization/" target="_self"><div class="menu-banner"><div class="menu-cta--left"> <img src="/wp-content/uploads/2023/03/rooted-icon.svg" width="60" height="60" /></div><div class="menu-cta--right"> <strong class="menu-cta-title">Rooted Personalization<span>new</span></strong> <span class="menu-cta-subtitle">Learn a scalable methodology for building an audience-based personalization program.</span> <span class="menu-cta-button">Find out more →</span></div></div></a></li></ul></div></li><li class="contact top-link walker-last mobile-only menu-item menu-item-type-post_type menu-item-object-page" data-content="connect-with-us" title=""> <a href="https://www.dynamicyield.com/contact/"><span class="button-arrow">Connect with us</span></a></li></ul><div class="bg-layer" aria-hidden="true"></div></div></div></li></ul></nav></div><div class="topnav-buttons"><div class="language-switcher header-language-switcher"><ul><li>en<ul><li><a class="active" href="https://www.dynamicyield.com/journey-orchestration/">English</a></li><li><a href="https://www.dynamicyield.com/es/journey-orchestration/">Español</a></li><li><a href="https://www.dynamicyield.com/de/journey-orchestration/">Deutsch</a></li><li><a href="https://www.dynamicyield.com/fr/journey-orchestration/">Français</a></li><li><a href="https://www.dynamicyield.com/ja/engage/">日本語</a></li></ul></li></li></ul></div> <a class="pulse-button v5 pulsed nav_btn" href="/request-demo/"> <span class="button-inner"> Talk to sales </span> </a> <a href="" class="nav-trigger"> Open Nav <span class="nav-trigger-box"><span class="nav-trigger-inner"></span></span> </a></div></div></header><div id="top-nav-backdrop"></div><div id="et-main-area"><div data-elementor-type="wp-page" data-elementor-id="176434" class="elementor elementor-176434" data-elementor-settings="[]"><div class="elementor-inner"><div class="elementor-section-wrap"><section class="elementor-element elementor-element-31e1b61 section section-header elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-section elementor-top-section" data-id="31e1b61" data-element_type="section" id="header-original"><div class="elementor-container elementor-column-gap-no"><div class="elementor-row"><div class="elementor-element elementor-element-6074d03 elementor-column elementor-col-100 elementor-top-column" data-id="6074d03" data-element_type="column"><div class="elementor-column-wrap  elementor-element-populated"><div class="elementor-widget-wrap"><div class="elementor-element elementor-element-260f82e elementor-widget elementor-widget-html" data-id="260f82e" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><div class="header-badge"> <img decoding="async" src="/wp-content/uploads/2024/03/icon-engage.svg" alt="" width="21" height="25" /> <span>Journey Orchestration</span></div></div></div><div class="elementor-element elementor-element-1ccca8b elementor-widget elementor-widget-heading" data-id="1ccca8b" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h1 class="elementor-heading-title elementor-size-default">Capture your customers’ attention with personalization at every critical moment</h1></div></div><div class="elementor-element elementor-element-1535f85 elementor-widget elementor-widget-text-editor" data-id="1535f85" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix">Engage your customers with hyper-personalized emails and win back abandoners with timely triggered messages and push notifications.</div></div></div><div class="elementor-element elementor-element-f377b9f elementor-widget elementor-widget-html" data-id="f377b9f" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"> <a class="plain-button" href="/request-demo/" title="Contact sales">Contact sales</a></div></div><div class="elementor-element elementor-element-86a44ac elementor-widget elementor-widget-shortcode" data-id="86a44ac" data-element_type="widget" data-widget_type="shortcode.default"><div class="elementor-widget-container"><div class="elementor-shortcode"><div id="awards-box-component"><div class="abc-container"><div class="abc-item"><div class="abc-item-img-wrap"> <img decoding="async" src="/wp-content/uploads/2023/11/award-gartner.svg" alt="" width="101" height="21" /></div><div class="abc-item-text">2026 Leader for 8 consecutive times</div></div><div class="abc-item"><div class="abc-item-img-wrap"> <img decoding="async" src="/wp-content/uploads/2024/09/G2.svg" alt="" width="30" height="18" /></div><div class="abc-item-text">Personalization Engines Leader, 2019-2025</div></div><div class="abc-item"><div class="abc-item-img-wrap"> <img loading="lazy" decoding="async" src="/wp-content/uploads/2023/11/award-forrester.svg" alt="" width="120" height="21" /></div><div class="abc-item-text">Forrester Wave Leader, <br>Q4 2024</div></div></div></div><style>#awards-box-component,
#awards-box-component * {
    box-sizing: border-box;
}
#awards-box-component {
    background-color: #fff;
    margin-left: auto;
    margin-right: auto;
    position: relative;
    width: 100%;
}
#awards-box-component:before,
#awards-box-component:after {
    content: '';
    background-repeat: no-repeat;
    background-position: 50% 50%;
    background-size: contain !important;
    position: absolute;
    z-index: 0
}
#awards-box-component:before {
    background-image: url("https://www.dynamicyield.com/wp-content/themes/Divi/images/shopping-muse/icon-floral-left.svg");
}
#awards-box-component:after {
    background-image: url("https://www.dynamicyield.com/wp-content/themes/Divi/images/shopping-muse/icon-floral-right.svg");
}
#awards-box-component .abc-container {
    display: flex;
    flex-wrap: wrap;
    height: 100%;
    width: 100%;
    position: relative;
    z-index: 1;
}
#awards-box-component .abc-item-img-wrap {
    width: 100%;
    display: flex;
    align-items: center;
    justify-content: center;
}
#awards-box-component .abc-item-img-wrap img {
    display: block;
    width: auto;
    height: auto;
    max-width: 100%;
    max-height: 100%;
    margin: 0;
}
#awards-box-component .abc-item-text {
    color: #000;
    font-family: 'Mark for MC', sans-serif;
    font-weight: 300;
    text-align: center;
}

@media only screen and (min-width: 768px) {
    #awards-box-component {
        border-radius: 22px;
        box-shadow: -3px 10px 24px 0 rgba(9, 3, 18, 0.10), 0 0 1px 0 rgba(0, 0, 0, 0.05);
        padding: 28px 125px;
        max-width: 820px;
    }
    #awards-box-component:before,
    #awards-box-component:after {
        width: 92px;
        height: 84px;
        top: calc(50% - 42px);
    }
    #awards-box-component:before {
        left: 20px;
    }
    #awards-box-component:after {
        right: 20px;
    }
    #awards-box-component .abc-container {
        column-gap: 30px;
    }
    #awards-box-component .abc-item {
        width: calc(33.33% - 20px);
    }
    #awards-box-component .abc-item-img-wrap {
        height: 36px;
    }
    #awards-box-component .abc-item-text {
        font-size: 14px;
        line-height: 18px;
        margin-top: 2px;
    }
}

@media only screen and (max-width: 767px) {
    #awards-box-component {
        border-radius: 100px;
        box-shadow: 0 4px 16px 0 rgba(0, 0, 0, 0.05);
        padding: 18px 44px;
        max-width: 335px;
    }
    #awards-box-component:before,
    #awards-box-component:after {
        width: 44px;
        height: 39px;
        top: calc(50% - 17px);
    }
    #awards-box-component:before {
        left: 8px;
        transform: rotate(29deg);
    }
    #awards-box-component:after {
        right: 8px;
        transform: rotate(-29deg);
    }
    #awards-box-component .abc-container {
        column-gap: 15px;
    }
    #awards-box-component .abc-item {
        width: calc(33.33% - 10px);
    }
    #awards-box-component .abc-item-img-wrap {
        height: 16px;
        padding: 0 5px;
    }
    #awards-box-component .abc-item-text {
        font-size: 8px;
        line-height: 10px;
        margin-top: 4px;
    }
}</style></div></div></div><div class="elementor-element elementor-element-7c59ea1 elementor-widget elementor-widget-html" data-id="7c59ea1" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"> <a href="#scrollto" id="scroll-down"></a></div></div></div></div></div></div></div></section><section class="elementor-element elementor-element-c4338d0 section section-header elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-section elementor-top-section" data-id="c4338d0" data-element_type="section" id="header-form"><div class="elementor-container elementor-column-gap-no"><div class="elementor-row"><div class="elementor-element elementor-element-39358e6 elementor-column elementor-col-100 elementor-top-column" data-id="39358e6" data-element_type="column"><div class="elementor-column-wrap  elementor-element-populated"><div class="elementor-widget-wrap"><section class="elementor-element elementor-element-ee5a0ce section-header-inner elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-section elementor-inner-section" data-id="ee5a0ce" data-element_type="section"><div class="elementor-container elementor-column-gap-default"><div class="elementor-row"><div class="elementor-element elementor-element-3b298fd elementor-column elementor-col-50 elementor-inner-column" data-id="3b298fd" data-element_type="column"><div class="elementor-column-wrap  elementor-element-populated"><div class="elementor-widget-wrap"><div class="elementor-element elementor-element-764211f elementor-widget elementor-widget-html" data-id="764211f" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><div class="header-badge"> <img decoding="async" src="/wp-content/uploads/2024/03/icon-engage.svg" alt="" width="21" height="25" /> <span>Journey Orchestration</span></div></div></div><div class="elementor-element elementor-element-ba93b10 cap-page-title elementor-widget elementor-widget-heading" data-id="ba93b10" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"> <span class="elementor-heading-title elementor-size-default">Capture your customers’ attention with personalization at every critical moment</span></div></div><div class="elementor-element elementor-element-7ddd7b6 elementor-widget elementor-widget-text-editor" data-id="7ddd7b6" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix">Engage your customers with hyper-personalized emails and win back abandoners with timely triggered messages and push notifications.</div></div></div><div class="elementor-element elementor-element-f30853c elementor-widget elementor-widget-shortcode" data-id="f30853c" data-element_type="widget" data-widget_type="shortcode.default"><div class="elementor-widget-container"><div class="elementor-shortcode"><div id="awards-box-component"><div class="abc-container"><div class="abc-item"><div class="abc-item-img-wrap"> <img decoding="async" src="/wp-content/uploads/2023/11/award-gartner.svg" alt="" width="101" height="21" /></div><div class="abc-item-text">2026 Leader for 8 consecutive times</div></div><div class="abc-item"><div class="abc-item-img-wrap"> <img decoding="async" src="/wp-content/uploads/2024/09/G2.svg" alt="" width="30" height="18" /></div><div class="abc-item-text">Personalization Engines Leader, 2019-2025</div></div><div class="abc-item"><div class="abc-item-img-wrap"> <img loading="lazy" decoding="async" src="/wp-content/uploads/2023/11/award-forrester.svg" alt="" width="120" height="21" /></div><div class="abc-item-text">Forrester Wave Leader, <br>Q4 2024</div></div></div></div><style>#awards-box-component,
#awards-box-component * {
    box-sizing: border-box;
}
#awards-box-component {
    background-color: #fff;
    margin-left: auto;
    margin-right: auto;
    position: relative;
    width: 100%;
}
#awards-box-component:before,
#awards-box-component:after {
    content: '';
    background-repeat: no-repeat;
    background-position: 50% 50%;
    background-size: contain !important;
    position: absolute;
    z-index: 0
}
#awards-box-component:before {
    background-image: url("https://www.dynamicyield.com/wp-content/themes/Divi/images/shopping-muse/icon-floral-left.svg");
}
#awards-box-component:after {
    background-image: url("https://www.dynamicyield.com/wp-content/themes/Divi/images/shopping-muse/icon-floral-right.svg");
}
#awards-box-component .abc-container {
    display: flex;
    flex-wrap: wrap;
    height: 100%;
    width: 100%;
    position: relative;
    z-index: 1;
}
#awards-box-component .abc-item-img-wrap {
    width: 100%;
    display: flex;
    align-items: center;
    justify-content: center;
}
#awards-box-component .abc-item-img-wrap img {
    display: block;
    width: auto;
    height: auto;
    max-width: 100%;
    max-height: 100%;
    margin: 0;
}
#awards-box-component .abc-item-text {
    color: #000;
    font-family: 'Mark for MC', sans-serif;
    font-weight: 300;
    text-align: center;
}

@media only screen and (min-width: 768px) {
    #awards-box-component {
        border-radius: 22px;
        box-shadow: -3px 10px 24px 0 rgba(9, 3, 18, 0.10), 0 0 1px 0 rgba(0, 0, 0, 0.05);
        padding: 28px 125px;
        max-width: 820px;
    }
    #awards-box-component:before,
    #awards-box-component:after {
        width: 92px;
        height: 84px;
        top: calc(50% - 42px);
    }
    #awards-box-component:before {
        left: 20px;
    }
    #awards-box-component:after {
        right: 20px;
    }
    #awards-box-component .abc-container {
        column-gap: 30px;
    }
    #awards-box-component .abc-item {
        width: calc(33.33% - 20px);
    }
    #awards-box-component .abc-item-img-wrap {
        height: 36px;
    }
    #awards-box-component .abc-item-text {
        font-size: 14px;
        line-height: 18px;
        margin-top: 2px;
    }
}

@media only screen and (max-width: 767px) {
    #awards-box-component {
        border-radius: 100px;
        box-shadow: 0 4px 16px 0 rgba(0, 0, 0, 0.05);
        padding: 18px 44px;
        max-width: 335px;
    }
    #awards-box-component:before,
    #awards-box-component:after {
        width: 44px;
        height: 39px;
        top: calc(50% - 17px);
    }
    #awards-box-component:before {
        left: 8px;
        transform: rotate(29deg);
    }
    #awards-box-component:after {
        right: 8px;
        transform: rotate(-29deg);
    }
    #awards-box-component .abc-container {
        column-gap: 15px;
    }
    #awards-box-component .abc-item {
        width: calc(33.33% - 10px);
    }
    #awards-box-component .abc-item-img-wrap {
        height: 16px;
        padding: 0 5px;
    }
    #awards-box-component .abc-item-text {
        font-size: 8px;
        line-height: 10px;
        margin-top: 4px;
    }
}</style></div></div></div></div></div></div><div class="elementor-element elementor-element-0f307d1 head-form elementor-column elementor-col-50 elementor-inner-column" data-id="0f307d1" data-element_type="column"><div class="elementor-column-wrap  elementor-element-populated"><div class="elementor-widget-wrap"><div class="elementor-element elementor-element-d77fec5 form-title elementor-widget elementor-widget-heading" data-id="d77fec5" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"> <span class="elementor-heading-title elementor-size-default">Revolutionize your digital customer experience. Discover Experience OS.</span></div></div><div class="elementor-element elementor-element-6bb86b6 elementor-widget elementor-widget-html" data-id="6bb86b6" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"> <script src="//pages.dynamicyield.com/js/forms2/js/forms2.min.js"></script> <div id="contactus-form-wrapper"><form id="mktoForm_5110"></form> <script>// Load the form
    MktoForms2.loadForm("//pages.dynamicyield.com", "386-GHP-185", 5110, function(form) {
        dy_bind_adobe_mkto_events(form, 5110, "Core Capabilities - Journey Orchestration Page Form");
    });</script> </div><div class="form-privacy-link">You acknowledge and agree that your personal data will be processed by Dynamic Yield as described in the <a href="/privacy-notice/">Privacy Notice</a>. By clicking the button, you confirm that you have read and agree to the <a href="/tos/">Terms of Use</a>.</div></div></div></div></div></div></div></div></section><section class="elementor-element elementor-element-f0c0ac9 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-section elementor-inner-section" data-id="f0c0ac9" data-element_type="section"><div class="elementor-container elementor-column-gap-default"><div class="elementor-row"><div class="elementor-element elementor-element-68d1e3e elementor-column elementor-col-100 elementor-inner-column" data-id="68d1e3e" data-element_type="column"><div class="elementor-column-wrap  elementor-element-populated"><div class="elementor-widget-wrap"><div class="elementor-element elementor-element-89fb382 elementor-widget elementor-widget-html" data-id="89fb382" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"> <a href="#scrollto" id="scroll-down"></a></div></div></div></div></div></div></div></section></div></div></div></div></div></section><section class="elementor-element elementor-element-6e3f72f section section-winners module elementor-section-full_width elementor-section-height-default elementor-section-height-default elementor-section elementor-top-section" data-id="6e3f72f" data-element_type="section" id="scrollto"><div class="elementor-container elementor-column-gap-no"><div class="elementor-row"><div class="elementor-element elementor-element-c2aedb2 elementor-column elementor-col-100 elementor-top-column" data-id="c2aedb2" data-element_type="column"><div class="elementor-column-wrap  elementor-element-populated"><div class="elementor-widget-wrap"><div class="elementor-element elementor-element-b309423 elementor-widget elementor-widget-html" data-id="b309423" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><div class="winners-slider-nav-section"><div class="winners-title-box"><h3>Personalization that wins them back</h3> <span>Don’t just take our word for it....</span></div><div class="winners-slider-nav-wrap"><div class="swiper winners-slider-nav"><div class="swiper-wrapper"> <a href="/case-studies/the-warehouse-group/" title="" class="swiper-slide winner-slide-item" style="background-color: #E4F5E7;"> <span class="winner-number" style="color: #4EBE5E;">+14%</span> <strong class="winner-title">email CTR from DY-powered product recommendations</strong><figure class="winner-logo"> <img loading="lazy" decoding="async" src="/wp-content/uploads/2023/11/warehouse-group.svg" alt="" width="95" height="42" /></figure> </a> <a href="/case-studies/ocado/" title="" class="swiper-slide winner-slide-item" style="background-color: #EDE8FF;"> <span class="winner-number" style="color: #8A64FF;">+6.7%</span> <strong class="winner-title">conversion rate from triggered basket-abandonment emails</strong><figure class="winner-logo"> <img loading="lazy" decoding="async" src="/wp-content/uploads/2023/09/ocado.svg" alt="" width="110" height="24" /></figure> </a> <a href="/case-studies/" title="" class="swiper-slide winner-slide-item" style="background-color: #FFEADE;"> <span class="winner-number" style="color: #FF7020;">25%</span> <strong class="winner-title">email CTR from content recommendations in post-purchase emails</strong><figure class="winner-logo"><figcaption>Leading Retailer</figcaption></figure> </a> <a href="/case-studies/apmex/" title="" class="swiper-slide winner-slide-item" style="background-color: #FFDEEC;"> <span class="winner-number" style="color: #F64C72;">2X</span> <strong class="winner-title">conversion rate uplift from personalized email</strong><figure class="winner-logo"> <img loading="lazy" decoding="async" src="/wp-content/uploads/2021/07/apmex.svg" alt="" width="112" height="20" /></figure> </a></div></div><div class="winners-slider-controls-wrap"><div class="swiper-button-prev"></div><div class="swiper-button-next"></div></div></div></div></div></div></div></div></div></div></div></section><section class="elementor-element elementor-element-7f930d6 section section-trigger module elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-section elementor-top-section" data-id="7f930d6" data-element_type="section"><div class="elementor-container elementor-column-gap-no"><div class="elementor-row"><div class="elementor-element elementor-element-0ef15c2 elementor-column elementor-col-100 elementor-top-column" data-id="0ef15c2" data-element_type="column"><div class="elementor-column-wrap  elementor-element-populated"><div class="elementor-widget-wrap"><section class="elementor-element elementor-element-08a9aef elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-section elementor-inner-section" data-id="08a9aef" data-element_type="section"><div class="elementor-container elementor-column-gap-no"><div class="elementor-row"><div class="elementor-element elementor-element-f4a417e elementor-column elementor-col-50 elementor-inner-column" data-id="f4a417e" data-element_type="column"><div class="elementor-column-wrap  elementor-element-populated"><div class="elementor-widget-wrap"><div class="elementor-element elementor-element-2a836fa elementor-widget elementor-widget-heading" data-id="2a836fa" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h2 class="elementor-heading-title elementor-size-default">Win back your customers with one-to-one triggered emails, SMS, web and app push</h2></div></div><div class="elementor-element elementor-element-fec8a04 elementor-widget elementor-widget-text-editor" data-id="fec8a04" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"><p>Set automatic online and offline triggering events based on real-time behavior to send timely emails, SMS, and push notifications when customers are mostly likely to engage. For example, if they make an offline purchase, a price drops, they haven&#8217;t shown any activity in the last week, and more.</p></div></div></div><div class="elementor-element elementor-element-370e13c retina_parent email-trigger-image elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-image" data-id="370e13c" data-element_type="widget" data-widget_type="image.default"><div class="elementor-widget-container"><div class="elementor-image"> <img loading="lazy" decoding="async" width="351" height="264" src="https://www.dynamicyield.com/wp-content/uploads/2024/03/trigger-images.png" class="attachment-full size-full" alt="" /></div></div></div></div></div></div><div class="elementor-element elementor-element-eeca8e4 elementor-column elementor-col-50 elementor-inner-column" data-id="eeca8e4" data-element_type="column"><div class="elementor-column-wrap  elementor-element-populated"><div class="elementor-widget-wrap"><div class="elementor-element elementor-element-35559bd elementor-widget elementor-widget-text-editor" data-id="35559bd" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"><ul><li>Optimize for the highest performing and most relevant content, and channel</li><li>Save time and drive more conversions with pre-built re-engagement strategies</li><li>Leverage Dynamic Yield’s market-leading recommendations across channels</li></ul></div></div></div></div></div></div></div></div></section><div class="elementor-element elementor-element-214e6df elementor-hidden-phone elementor-widget elementor-widget-html" data-id="214e6df" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><div class="triggered-notifications-images-wrap"><div class="notification-image retina_parent"> <img decoding="async" src="/wp-content/uploads/2024/03/push-mobile.png" width="216" height="444" alt="Push Notification" loading="lazy" /><div class="notification-callout">Push Notification</div></div><div class="notification-image retina_parent"> <img decoding="async" src="/wp-content/uploads/2024/03/email-mobile.png" width="240" height="500" alt="Email Notification" loading="lazy" /><div class="notification-callout">Email</div></div><div class="notification-image retina_parent"> <img decoding="async" src="/wp-content/uploads/2024/03/sms-mobile.png" width="216" height="444" alt="SMS Notification" loading="lazy" /><div class="notification-callout">SMS</div></div></div></div></div></div></div></div></div></div></section><section class="elementor-element elementor-element-5dc4214 section section-multichannel module elementor-section-content-middle elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-section elementor-top-section" data-id="5dc4214" data-element_type="section"><div class="elementor-container elementor-column-gap-no"><div class="elementor-row"><div class="elementor-element elementor-element-350d08f elementor-column elementor-col-50 elementor-top-column" data-id="350d08f" data-element_type="column"><div class="elementor-column-wrap  elementor-element-populated"><div class="elementor-widget-wrap"><div class="elementor-element elementor-element-6fcb100 cart-abandonment-hologram-wrap elementor-widget elementor-widget-html" data-id="6fcb100" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><div class="cart-abandonment-hologram"><div class="hologram-top-section"> <span class="hologram-title">Cart Abandonment</span><div class="hologram-sub-title"> <span><strong>Trigger if:</strong> A user added to cart any product</span> <span><strong>Send to:</strong> All Users</span></div><ul class="cart-abandonment-options"><li> <svg width="39" height="39" viewBox="0 0 39 39" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0_245_10714)"> <rect x="0.75" y="0.75" width="38" height="38" rx="3" fill="#F1F2F3"/> <path fill-rule="evenodd" clip-rule="evenodd" d="M7.57668 14.1828C6.9798 14.343 6.60554 14.9341 6.71609 15.5422L8.96731 27.9239C9.07788 28.532 9.63647 28.9536 10.2516 28.8933L11.4444 28.7762V13.145L7.57668 14.1828ZM14.3143 29.0001C13.6584 29.0001 13.1268 28.4684 13.1268 27.8126V11.6899C13.1268 11.0341 13.6584 10.5024 14.3143 10.5024H25.1519C25.8077 10.5024 26.3394 11.0341 26.3394 11.6899V27.8126C26.3394 28.4684 25.8077 29.0001 25.1519 29.0001H14.3143ZM31.8895 14.1828L28.0219 13.145V28.7762L29.2145 28.8933C29.8297 28.9536 30.3883 28.532 30.4988 27.9239L32.75 15.5421C32.8606 14.9341 32.4863 14.343 31.8895 14.1828ZM24.6205 22.6851H14.4472V24.1489H24.6205V22.6851ZM14.4775 25.6885H19.7367V27.1523H14.4775V25.6885ZM15.7031 12.1504C15.0472 12.1504 14.5156 12.6821 14.5156 13.3379V19.7504C14.5156 20.4062 15.0472 20.9379 15.7031 20.9379H23.505C24.1608 20.9379 24.6925 20.4062 24.6925 19.7504V13.3379C24.6925 12.6821 24.1608 12.1504 23.505 12.1504H15.7031Z" fill="#5C5D60"/> </g> <defs> <clipPath id="clip0_245_10714"> <rect x="0.75" y="0.75" width="38" height="38" rx="3" fill="white"/> </clipPath> </defs> </svg><div class="option-text"> <span class="option-title">Hype</span><p>Prioritize channels with rich content</p></div></li><li> <svg width="39" height="39" viewBox="0 0 39 39" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0_245_10910)"> <rect x="0.75" y="0.25" width="38" height="38" rx="3" fill="#F1F2F3"/> <path d="M29.6345 26.4667V27.5077H10.8973V26.4667L12.9792 24.3848V18.1391C12.9792 14.9121 15.0924 12.0703 18.184 11.1543C18.184 11.0502 18.184 10.9565 18.184 10.8524C18.184 10.3003 18.4033 9.77072 18.7938 9.38028C19.1842 8.98985 19.7137 8.77051 20.2659 8.77051C20.8181 8.77051 21.3476 8.98985 21.738 9.38028C22.1285 9.77072 22.3478 10.3003 22.3478 10.8524C22.3478 10.9565 22.3478 11.0502 22.3478 11.1543C25.4394 12.0703 27.5526 14.9121 27.5526 18.1391V24.3848L29.6345 26.4667ZM22.3478 28.5486C22.3478 29.1008 22.1285 29.6303 21.738 30.0207C21.3476 30.4112 20.8181 30.6305 20.2659 30.6305C19.7137 30.6305 19.1842 30.4112 18.7938 30.0207C18.4033 29.6303 18.184 29.1008 18.184 28.5486M28.3333 10.0092L26.8551 11.4874C28.6352 13.2466 29.6345 15.6408 29.6345 18.1391H31.7164C31.7164 15.0891 30.5089 12.1536 28.3333 10.0092ZM8.81543 18.1391H10.8973C10.8973 15.6408 11.8966 13.2466 13.6767 11.4874L12.1985 10.0092C10.0229 12.1536 8.81543 15.0891 8.81543 18.1391Z" fill="#5C5D60"/> </g> <defs> <clipPath id="clip0_245_10910"> <rect x="0.75" y="0.25" width="38" height="38" rx="3" fill="white"/> </clipPath> </defs> </svg><div class="option-text"> <span class="option-title">Ping</span><p>Prioritize channels that grab immediate attention</p></div></li><li> <svg width="39" height="39" viewBox="0 0 39 39" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0_245_10737)"> <rect x="0.75" y="0.75" width="38" height="38" rx="3" fill="#F1F2F3"/> <path d="M18.588 9.87004L19.7491 8.73004L20.9102 9.87004V12.15H29.038C29.3459 12.15 29.6412 12.2701 29.859 12.4839C30.0767 12.6977 30.1991 12.9877 30.1991 13.29V24.69C30.1991 24.9924 30.0767 25.2824 29.859 25.4961C29.6412 25.7099 29.3459 25.83 29.038 25.83H20.9102V29.25C21.5261 29.25 22.1167 29.4903 22.5522 29.9178C22.9877 30.3454 23.2324 30.9253 23.2324 31.53H16.2657C16.2657 30.9253 16.5104 30.3454 16.9459 29.9178C17.3814 29.4903 17.9721 29.25 18.588 29.25V25.83H10.4602C10.1522 25.83 9.8569 25.7099 9.63915 25.4961C9.4214 25.2824 9.29907 24.9924 9.29907 24.69V13.29C9.29907 12.9877 9.4214 12.6977 9.63915 12.4839C9.8569 12.2701 10.1522 12.15 10.4602 12.15H18.588V9.87004ZM12.7824 15.57V17.85H26.7157V15.57H12.7824ZM12.7824 20.13V22.41H20.9102V20.13H12.7824Z" fill="#5C5D60"/> </g> <defs> <clipPath id="clip0_245_10737"> <rect x="0.75" y="0.75" width="38" height="38" rx="3" fill="white"/> </clipPath> </defs> </svg><div class="option-text"> <span class="option-title">Inform</span><p>Prioritize channels that can be re-visited</p></div></li><li> <svg width="39" height="39" viewBox="0 0 39 39" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0_245_10744)"> <rect x="0.75" y="0.25" width="38" height="38" rx="3" fill="#F1F2F3"/> <path d="M25.7631 14.3914L26.7939 16.6951L31.4013 14.6334L30.3704 12.3297L25.7631 14.3914ZM26.8663 23.036C28.338 23.359 30.2623 23.7974 31.784 24.1395C31.9716 23.3229 32.154 22.4947 32.3416 21.6781C30.8198 21.336 28.8955 20.8975 27.4187 20.563C27.2363 21.3912 27.0538 22.2193 26.8663 23.036ZM25.7442 6.93445C25.0103 6.53014 24.2712 6.11431 23.5373 5.71C22.7784 7.07263 21.8231 8.79964 21.0884 10.1238C21.8223 10.5281 22.5614 10.9439 23.2953 11.3482C24.03 10.0241 24.9905 8.3086 25.7442 6.93445ZM8.60637 19.3036C7.33934 19.8705 6.76656 21.3711 7.33352 22.6381L8.36435 24.9418C8.93131 26.2088 10.4319 26.7816 11.6989 26.2147L12.8507 25.6992L14.9124 30.3066L17.2161 29.2758L15.1544 24.6684L16.3063 24.153L23.6117 25.0314L17.4267 11.2093L13.2138 17.2419L8.60637 19.3036ZM23.3989 16.8318C22.7133 15.2999 21.4268 14.2166 19.9444 13.7463L23.3926 21.4521C24.0348 20.0449 24.0844 18.3638 23.3989 16.8318Z" fill="#5C5D60"/> </g> <defs> <clipPath id="clip0_245_10744"> <rect x="0.75" y="0.25" width="38" height="38" rx="3" fill="white"/> </clipPath> </defs> </svg><div class="option-text"> <span class="option-title">Broadcast</span><p>Send to all channels at once to maximize exposure</p></div></li></ul></div><div class="hologram-bottom-section"> <span class="hologram-title">Prioritization</span><ul class="notification-types"><li class="notification-types-email"><div class="notification-types-name"><span></span><i></i><strong>Email</strong></div></li><li class="notification-types-app"><div class="notification-types-name"><span></span><i></i><strong>App Push</strong></div></li><li class="notification-types-sms"><div class="notification-types-name"><span></span><i></i><strong>SMS</strong></div></li></ul></div></div></div></div></div></div></div><div class="elementor-element elementor-element-87d5c5b elementor-column elementor-col-50 elementor-top-column" data-id="87d5c5b" data-element_type="column"><div class="elementor-column-wrap  elementor-element-populated"><div class="elementor-widget-wrap"><div class="elementor-element elementor-element-da78426 elementor-widget elementor-widget-heading" data-id="da78426" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h2 class="elementor-heading-title elementor-size-default">Prioritize Channels with Pre-Built Re-Engagement Strategies </h2></div></div><div class="elementor-element elementor-element-d745bd1 elementor-widget elementor-widget-text-editor" data-id="d745bd1" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix">Many customers may be opted into more than one channel. Manually prioritizing which channel will perform best for each campaign, and each customer, is a time-consuming guessing game. Pre-built channel prioritization strategies in Reconnect turn this challenge into your greatest re-engagement asset, enabling you to avoid over-communication, drive conversions, and save time in your workflow.</div></div></div></div></div></div></div></div></section><section class="elementor-element elementor-element-f4cd88d section email-recs-section module elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-section elementor-top-section" data-id="f4cd88d" data-element_type="section"><div class="elementor-container elementor-column-gap-no"><div class="elementor-row"><div class="elementor-element elementor-element-9aaa380 elementor-column elementor-col-100 elementor-top-column" data-id="9aaa380" data-element_type="column"><div class="elementor-column-wrap  elementor-element-populated"><div class="elementor-widget-wrap"><section class="elementor-element elementor-element-4387fe5 email-recs-section-top elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-section elementor-inner-section" data-id="4387fe5" data-element_type="section"><div class="elementor-container elementor-column-gap-no"><div class="elementor-row"><div class="elementor-element elementor-element-3a37bdc elementor-column elementor-col-50 elementor-inner-column" data-id="3a37bdc" data-element_type="column"><div class="elementor-column-wrap  elementor-element-populated"><div class="elementor-widget-wrap"><div class="elementor-element elementor-element-29ae34a elementor-widget elementor-widget-heading" data-id="29ae34a" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h2 class="elementor-heading-title elementor-size-default">Market-leading recommendations, powered by deep learning</h2></div></div><div class="elementor-element elementor-element-63c072e elementor-widget elementor-widget-text-editor" data-id="63c072e" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix">Personalize emails using predictive and deep learning recommendation models with self-training capabilities and maximize revenue and conversions.</div></div></div></div></div></div><div class="elementor-element elementor-element-efac4f4 elementor-hidden-phone elementor-column elementor-col-50 elementor-inner-column" data-id="efac4f4" data-element_type="column"><div class="elementor-column-wrap  elementor-element-populated"><div class="elementor-widget-wrap"><div class="elementor-element elementor-element-45e6059 elementor-widget elementor-widget-html" data-id="45e6059" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><div class="img-wrap retina_parent"> <img loading="lazy" decoding="async" src="/wp-content/uploads/2022/06/recs-email-img.png" alt="Market-leading recommendations, powered by deep learning" width="290" height="559"><div class="img-bulb img-bulb-01"> <span>STRATEGY</span><p>Recently viewed products, tailored in real-time upon email open</p></div><div class="img-bulb img-bulb-02"> <span>STRATEGY</span><p>Deep learning-based predictions, based on past browsing activity, as well as online and offline purchasing history</p></div><div class="img-bulb img-bulb-03"> <span>STRATEGY</span><p>Trending products based on the customer’s unique affinity profile</p></div></div></div></div></div></div></div></div></div></section><section class="elementor-element elementor-element-914df67 email-recs-section-inner elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-section elementor-inner-section" data-id="914df67" data-element_type="section"><div class="elementor-container elementor-column-gap-no"><div class="elementor-row"><div class="elementor-element elementor-element-3e9455d elementor-column elementor-col-100 elementor-inner-column" data-id="3e9455d" data-element_type="column"><div class="elementor-column-wrap  elementor-element-populated"><div class="elementor-widget-wrap"><div class="elementor-element elementor-element-1aef4b6 email-targeting-image elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-image" data-id="1aef4b6" data-element_type="widget" data-widget_type="image.default"><div class="elementor-widget-container"><div class="elementor-image"> <img loading="lazy" decoding="async" width="355" height="490" src="https://www.dynamicyield.com/wp-content/uploads/2022/06/dl-recs-m.png" class="attachment-full size-full" alt="Market-leading recommendations, powered by deep learning" /></div></div></div><div class="elementor-element elementor-element-c07837c elementor-widget elementor-widget-html" data-id="c07837c" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><ul><li>Open time recommendations</li><li>Deep learning algorithms</li><li>Automatic deduping</li><li>Exclude items purchased offline</li><li>Full merchandising control</li><li>Multiple product feeds support</li></ul><ul><li>Multiple product feeds support</li><li>Robust recommendation strategies</li><li>Target recommendations by segments</li><li>Combine multiple  strategies</li><li>Enrich recommendations with offline purchase data</li><li>Large feed size support</li></ul> <a class="link-testimonial-wrap" href="/case-studies/the-warehouse-group-email/" title="The Warehouse Group" target="_blank"> <svg xmlns="http://www.w3.org/2000/svg" width="24.487" height="105.453" viewBox="0 0 24.487 105.453"> <path id="jagged-line" d="M95.184,24.487,77.806,12.244,62.8,22.908,46.6,11.849l-7.9,10.269L20.143,11.849l-7.9,9.479L0,7.109,1.58,0l9.084,9.874,6.714-8.689L36.336,13.034,43.05.395,65.168,12.639,78.991,1.185l26.462,13.034Z" transform="translate(0 105.453) rotate(-90)" fill="#007c61"/> </svg> <span class="logo-wrap"> <svg width="183" height="21" viewBox="0 0 183 21" xmlns="http://www.w3.org/2000/svg"> <path d="M2.76135 8.52667H0V6.28979H8.07785V8.52667H5.3165V15.5018H2.76135V8.52667Z"/> <path d="M8.90723 6.28979H11.4579V9.737H14.7348V6.28979H17.2854V15.4973H14.7348V12.0008H11.4579V15.4973H8.90723V6.28979Z"/> <path d="M18.2578 6.28979H25.6677V8.45943H20.7861V9.85355H25.206V11.8708H20.7861V13.3277H25.7305V15.4973H18.2578V6.28979Z"/> <path d="M36.3637 6.2002L34.5886 11.5526L32.9793 6.22709H30.2852L33.3648 15.5018H35.5882L37.4261 10.1988L39.282 15.5018H41.5054L44.585 6.22709H41.9402L40.3354 11.5526L38.5602 6.2002H36.3637Z"/> <path d="M48.7179 11.8575L47.7182 9.24409L46.6783 11.8575H48.7179ZM46.4765 6.21826H48.9375L52.8599 15.493H50.1255L49.4531 13.8478H45.9252L45.2707 15.493H42.5811L46.4765 6.21826Z"/> <path d="M57.993 10.7098C58.8582 10.7098 59.3602 10.2884 59.3602 9.61597V9.59355C59.3602 8.86736 58.8313 8.49977 57.9796 8.49977H56.3075V10.7098H57.993ZM53.7568 6.28979H58.1095C59.5171 6.28979 60.4899 6.65738 61.1085 7.28944C61.3853 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13.3501 156.908 12.7449 156.908 11.4584V6.28979H159.495V11.3777C159.495 14.3497 157.8 15.6542 155.183 15.6542C152.565 15.6542 150.92 14.3094 150.92 11.4449"/> <path d="M164.269 10.8711C165.165 10.8711 165.725 10.4229 165.725 9.67424V9.64735C165.725 8.85839 165.174 8.4415 164.255 8.4415H163.058V10.8711H164.269ZM160.494 6.28979H164.443C166.77 6.28979 168.272 7.48668 168.272 9.52631V9.55321C168.272 11.7228 166.6 12.8704 164.309 12.8704H163.049V15.4973H160.494V6.28979Z"/> </svg> </span><p><strong>Realized a 14% uplift in click rate</strong> and saved 28 hours per week with email recommendations →</p> </a></div></div></div></div></div></div></div></section></div></div></div></div></div></section><section class="elementor-element elementor-element-9c82571 section email-targeting-section module elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-section elementor-top-section" data-id="9c82571" data-element_type="section"><div class="elementor-container elementor-column-gap-no"><div class="elementor-row"><div class="elementor-element elementor-element-f1800ad email-scroll-block-wrap module elementor-column elementor-col-100 elementor-top-column" data-id="f1800ad" data-element_type="column"><div class="elementor-column-wrap  elementor-element-populated"><div class="elementor-widget-wrap"><section class="elementor-element elementor-element-cf9cfd4 elementor-section-content-middle email-targeting-section-inner elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-section elementor-inner-section" data-id="cf9cfd4" data-element_type="section"><div class="elementor-container elementor-column-gap-no"><div class="elementor-row"><div class="elementor-element elementor-element-0ce6e46 email-scroll-block-wrap module elementor-hidden-phone elementor-column elementor-col-50 elementor-inner-column" data-id="0ce6e46" data-element_type="column"><div class="elementor-column-wrap  elementor-element-populated"><div class="elementor-widget-wrap"><div class="elementor-element elementor-element-6fe0995 elementor-widget elementor-widget-html" data-id="6fe0995" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><div class="swiper-container email-scroll-block"><div class="swiper-wrapper"><div class="email-scroll-box swiper-slide"> <img decoding="async" src="/wp-content/uploads/2021/07/first-buyer-thumb.svg" alt="Visitors who bought something for the first time"> <span>Visitors who <strong>bought something for the first time</strong></span></div><div class="email-scroll-box swiper-slide"> <img decoding="async" src="/wp-content/uploads/2021/07/mobile-thumb.svg" alt="Returning visitors who have made a purchase on mobile"> <span>Returning visitors who <strong>have made a purchase on mobile</strong></span></div><div class="email-scroll-box swiper-slide"> <img decoding="async" src="/wp-content/uploads/2021/07/womens-shoes-thumb.svg" alt="Visitors with an affinity to women’s shoes"> <span>Visitors with an affinity to <strong>women’s shoes</strong></span></div><div class="email-scroll-box swiper-slide"> <img decoding="async" src="/wp-content/uploads/2021/07/lifetime-value-thumb.svg" alt="Repeating customers with a lifetime value above $500"> <span>Repeating customers with a <strong>lifetime value above $500</strong></span></div><div class="email-scroll-box swiper-slide"> <img decoding="async" src="/wp-content/uploads/2021/07/mens-shoes-thumb.svg" alt="Visitors with an affinity to men’s shoes"> <span>Visitors with an affinity to <strong>men’s shoes</strong></span></div><div class="email-scroll-box swiper-slide"> <img decoding="async" src="/wp-content/uploads/2021/07/cart-thumb.svg" alt="Visitors with items left in their cart"> <span>Visitors with <strong>items left in their cart</strong></span></div><div class="email-scroll-box swiper-slide"> <img decoding="async" src="/wp-content/uploads/2021/07/accessories-thumb.svg" alt="Visitors with an affinity to accessories"> <span>Visitors with an <strong>affinity to accessories</strong></span></div><div class="email-scroll-box swiper-slide"> <img decoding="async" src="/wp-content/uploads/2021/07/sale-thumb.svg" alt="Returning visitors with an affinity to sale items"> <span>Returning visitors with <strong>an affinity to sale items</strong></span></div></div></div><div class="img-wrap retina_parent"> <img loading="lazy" decoding="async" src="/wp-content/uploads/2022/06/audience-explorer-img.png" alt="Sophisticated segmentation, designed for precision targeting" width="502" height="311"></div></div></div></div></div></div><div class="elementor-element elementor-element-a6af1b8 elementor-column elementor-col-50 elementor-inner-column" data-id="a6af1b8" data-element_type="column"><div class="elementor-column-wrap  elementor-element-populated"><div class="elementor-widget-wrap"><div class="elementor-element elementor-element-147bdd9 elementor-widget elementor-widget-heading" data-id="147bdd9" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h2 class="elementor-heading-title elementor-size-default">Sophisticated segmentation, designed for precision targeting</h2></div></div><div class="elementor-element elementor-element-38dc6cc elementor-widget elementor-widget-text-editor" data-id="38dc6cc" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix"><p>Capture person-level behavioral data from your site, or any other source, and use it for targeting, audience building, and segment analysis.</p><p>Use AI to identify each customer’s unique profile, real-time intent, product affinity, and more.</p></div></div></div><div class="elementor-element elementor-element-cd9937c retina_parent email-scroll-image elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-image" data-id="cd9937c" data-element_type="widget" data-widget_type="image.default"><div class="elementor-widget-container"><div class="elementor-image"> <img loading="lazy" decoding="async" width="370" height="354" src="https://www.dynamicyield.com/wp-content/uploads/2022/06/targeting-m.png" class="attachment-full size-full" alt="Sophisticated segmentation, designed for precision targeting" /></div></div></div><div class="elementor-element elementor-element-0a8ac1f elementor-widget elementor-widget-html" data-id="0a8ac1f" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"> <a class="link-testimonial-wrap" href="/case-studies/apmex/" title="Apmex" target="_blank"> <svg xmlns="http://www.w3.org/2000/svg" width="24.487" height="105.453" viewBox="0 0 24.487 105.453"> <path id="jagged-line" d="M95.184,24.487,77.806,12.244,62.8,22.908,46.6,11.849l-7.9,10.269L20.143,11.849l-7.9,9.479L0,7.109,1.58,0l9.084,9.874,6.714-8.689L36.336,13.034,43.05.395,65.168,12.639,78.991,1.185l26.462,13.034Z" transform="translate(0 105.453) rotate(-90)" fill="#007c61"/> </svg> <span class="logo-wrap"> <svg id="apmex-logo" xmlns="http://www.w3.org/2000/svg" width="118.266" height="20.749" viewBox="0 0 118.266 20.749"> <path id="Path_28231" data-name="Path 28231" 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<path id="Path_28232" data-name="Path 28232" d="M91.2,2.5A2.511,2.511,0,1,1,88.624.06H88.7a2.451,2.451,0,0,1,2.5,2.4Zm-4.389,0a1.891,1.891,0,0,0,1.827,1.945h.079A1.868,1.868,0,0,0,90.582,2.57V2.517a1.888,1.888,0,0,0-3.771-.171Zm1.5,1.275h-.565V1.335a5.589,5.589,0,0,1,.933-.079,1.507,1.507,0,0,1,.854.184.649.649,0,0,1,.237.539.629.629,0,0,1-.5.565V2.57a.721.721,0,0,1,.447.591,1.617,1.617,0,0,0,.184.6h-.6a2.407,2.407,0,0,1-.2-.591c-.039-.263-.2-.381-.512-.381h-.263Zm.013-1.38h.263c.315,0,.565-.105.565-.355,0-.223-.158-.368-.526-.368a2.551,2.551,0,0,0-.315.026v.7Z" transform="translate(27.065 0.019)"/> </svg> </span><p>Leveraged cross-device data to achieve <strong>2x conversion uplift from personalized emails →</strong></p> </a></div></div></div></div></div></div></div></section></div></div></div></div></div></section><section class="elementor-element elementor-element-deb625b elementor-section-full_width elementor-section-height-default elementor-section-height-default elementor-section elementor-top-section" data-id="deb625b" data-element_type="section"><div class="elementor-container elementor-column-gap-no"><div class="elementor-row"><div class="elementor-element elementor-element-58c9a77 elementor-column elementor-col-100 elementor-top-column" data-id="58c9a77" data-element_type="column"><div class="elementor-column-wrap  elementor-element-populated"><div class="elementor-widget-wrap"><div class="elementor-element elementor-element-12084ac elementor-widget elementor-widget-shortcode" data-id="12084ac" data-element_type="widget" data-widget_type="shortcode.default"><div class="elementor-widget-container"><div class="elementor-shortcode"><div id="gf-tabbed-banner-large-component" class="gartner"><div class="gft-container"><div class="gft-container-inner"><div class="gft-title">Recognized as a <span class="accent">Leader</span> in personalization. Built for how commerce happens next.</div><div class="gft-tabs"><div class="gft-tab active-tab" data-title="gartner">Gartner</div><div class="gft-tab" data-title="forrester">Forrester</div></div><div class="gft-tab-content active-tab" data-tab="gartner"> <a href="/guides/gartner/" title="Gartner MQ" class="gft-img-wrap retina_parent"> <img loading="lazy" decoding="async" src="/wp-content/uploads/2026/02/gartner-2026-MagicQuadrant-personalization.png" width="441" height="441" alt="Gartner" > </a><div class="gft-copy"><span class="accent">Eight consecutive times </span>of recognition as a Leader in the Gartner® Magic Quadrant™ for Personalization Engines reflect sustained execution as personalization evolves toward more autonomous, agentic experiences.</div> <a href="/guides/gartner/" title="Gartner MQ" class="gft-cta">Read the Gartner® report</a></div><div class="gft-tab-content" data-tab="forrester"> <a href="/guides/forrester/" title="Forrester" class="gft-img-wrap retina_parent"> <img loading="lazy" decoding="async" src="/wp-content/uploads/2025/02/forrester-2024-banner.png" width="441" height="441" alt="Forrester" > </a><div class="gft-copy">Forrester has recognized Dynamic Yield by Mastercard as a “Leader” among 11 top vendors in the market in its evaluation of Experience Optimization Solutions.</div> <a href="/guides/forrester/" title="Forrester" class="gft-cta">Read the Forrester report</a></div></div></div></div><style>#gf-tabbed-banner-large-component > div > div > div.gft-tabs{display:none;}
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Dynamic Yield’s flexible data architecture and open API helps you create powerful integrations with any enterprise system like CMS Systems, eCommerce Systems, DMPs, Marketing Automation Platforms, Tag Management Platforms, Web Analytics Solutions and more.</div></div></div><div class="elementor-element elementor-element-f73e483 elementor-widget elementor-widget-html" data-id="f73e483" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"> <a href="/integrations/" title="Explore all integrations" class="">Explore all integrations →</a></div></div></div></div></div><div class="elementor-element elementor-element-02389ce elementor-hidden-phone elementor-column elementor-col-50 elementor-top-column" data-id="02389ce" data-element_type="column"><div class="elementor-column-wrap  elementor-element-populated"><div class="elementor-widget-wrap"><div class="elementor-element elementor-element-ada1fab elementor-widget elementor-widget-html" data-id="ada1fab" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><div class="integrations-bubble"><div class="bubble-company-logo"><div class="company-integration-logo"> <img loading="lazy" decoding="async" src="/wp-content/uploads/2021/03/custora-logo.svg" alt="" width="1" height="1"></div><div class="company-integration-logo"> <img loading="lazy" decoding="async" src="/wp-content/uploads/2021/07/sendgrid-logo.svg" alt="" width="1" height="1"></div><div class="company-integration-logo"> <img loading="lazy" decoding="async" src="/wp-content/uploads/2024/01/GAnalytics-logo.svg" alt="" width="1" height="1"></div><div class="company-integration-logo"> <img loading="lazy" decoding="async" src="/wp-content/uploads/2021/07/mailchimp-logo.svg" alt="" width="1" height="1"></div><div class="company-integration-logo"> <img loading="lazy" decoding="async" src="/wp-content/uploads/2021/03/ads-google-logo.svg" alt="" width="1" height="1"></div><div class="company-integration-logo"> <img loading="lazy" decoding="async" src="/wp-content/uploads/2023/03/facebook.svg" alt="" width="1" height="1"></div><div class="company-integration-logo"> <img loading="lazy" decoding="async" src="/wp-content/uploads/2020/06/salesforce-integration.svg" alt="" width="1" height="1"></div><div class="company-integration-logo"> <img loading="lazy" decoding="async" src="/wp-content/uploads/2020/06/magento-integration.svg" alt="" width="1" height="1"></div></div></div></div></div></div></div></div></div></div></section><section class="elementor-element elementor-element-67e2818 section section-testimonial module elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-section elementor-top-section" data-id="67e2818" data-element_type="section"><div class="elementor-container elementor-column-gap-no"><div class="elementor-row"><div class="elementor-element elementor-element-85b47e2 elementor-column elementor-col-100 elementor-top-column" data-id="85b47e2" data-element_type="column"><div class="elementor-column-wrap  elementor-element-populated"><div class="elementor-widget-wrap"><div class="elementor-element elementor-element-a0f7248 elementor-widget elementor-widget-html" data-id="a0f7248" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"><div class="testi-logo"> <img loading="lazy" decoding="async" src="/wp-content/uploads/2024/03/tottenham.svg" alt="" width="44" height="90" /></div><div class="testi-quote"> <span>Triggered emails for abandoned baskets are a sales-driving mechanic that once set up can be left to pick up any potential abandoned users.</span></div><div class="testi-author"><div class="testi-author-img retina_parent"> <img loading="lazy" decoding="async" src="/wp-content/uploads/2024/03/darren.png" alt="" width="52" height="52" /></div><div class="testi-author-info"> <strong>Darren Lawson</strong> <span>eCommerce Trading Manager, Tottenham Hotspur</span></div></div></div></div></div></div></div></div></div></section><section class="elementor-element elementor-element-d0e9bdd section section-caps module elementor-section-full_width elementor-section-height-default elementor-section-height-default elementor-section elementor-top-section" data-id="d0e9bdd" data-element_type="section"><div class="elementor-container elementor-column-gap-no"><div class="elementor-row"><div class="elementor-element elementor-element-eb41848 elementor-column elementor-col-100 elementor-top-column" data-id="eb41848" data-element_type="column"><div class="elementor-column-wrap  elementor-element-populated"><div class="elementor-widget-wrap"><section class="elementor-element elementor-element-09d5986 section-caps-inner elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-section elementor-inner-section" data-id="09d5986" data-element_type="section"><div class="elementor-container elementor-column-gap-no"><div class="elementor-row"><div class="elementor-element elementor-element-0dee7bd elementor-column elementor-col-50 elementor-inner-column" data-id="0dee7bd" data-element_type="column"><div class="elementor-column-wrap  elementor-element-populated"><div class="elementor-widget-wrap"><div class="elementor-element elementor-element-af5a2d5 elementor-widget elementor-widget-heading" data-id="af5a2d5" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h2 class="elementor-heading-title elementor-size-default">Better together</h2></div></div><div class="elementor-element elementor-element-f445a6a elementor-widget elementor-widget-text-editor" data-id="f445a6a" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div class="elementor-text-editor elementor-clearfix">Our applications are more powerful when coupled with the rest of our capabilities, all available in a <a href="/experience-os/">single operating system for personalization</a>.</div></div></div></div></div></div><div class="elementor-element elementor-element-fa412d4 elementor-column elementor-col-50 elementor-inner-column" data-id="fa412d4" data-element_type="column"><div class="elementor-column-wrap  elementor-element-populated"><div class="elementor-widget-wrap"><div class="elementor-element elementor-element-ed4ab7c cap-box-wrap elementor-widget elementor-widget-html" data-id="ed4ab7c" data-element_type="widget" data-widget_type="html.default"><div class="elementor-widget-container"> <a href="/segmentation/" class="cap-box cap-box-discover"><figure class="cap-box-img"> <img loading="lazy" decoding="async" class="cap-box-img-def" src="/wp-content/uploads/2023/11/discover-def.svg" alt="" width="40" height="40" /> <img loading="lazy" decoding="async" class="cap-box-img-hov" src="/wp-content/uploads/2023/11/discover-hov.svg" alt="" width="40" height="40" /></figure> <strong>Segmentation</strong> <span>Identify, build, and analyze audiences.</span> </a> <a href="/targeting/" class="cap-box cap-box-target"><figure class="cap-box-img"> <img loading="lazy" decoding="async" class="cap-box-img-def" src="/wp-content/uploads/2023/11/target-def.svg" alt="" width="28" height="40" /> <img loading="lazy" decoding="async" class="cap-box-img-hov" src="/wp-content/uploads/2023/11/target-hov.svg" alt="" width="28" height="40" /></figure> <strong>Targeting</strong> <span>Serve each customer with unique offers.</span> </a> <a href="/optimization/" class="cap-box cap-box-optimize"><figure class="cap-box-img"> <img loading="lazy" decoding="async" class="cap-box-img-def" src="/wp-content/uploads/2023/11/optimize-def.svg" alt="" width="35" height="40" /> <img loading="lazy" decoding="async" class="cap-box-img-hov" src="/wp-content/uploads/2023/11/optimize-hov.svg" alt="" width="35" height="40" /></figure> <strong>Optimization</strong> <span>Experiment on any digital property.</span> </a> <a href="/recommendations/" class="cap-box cap-box-recommend"><figure class="cap-box-img"> <img loading="lazy" decoding="async" class="cap-box-img-def" src="/wp-content/uploads/2023/11/recommend-def.svg" alt="" width="37" height="40" /> <img loading="lazy" decoding="async" class="cap-box-img-hov" src="/wp-content/uploads/2023/11/recommend-hov.svg" alt="" width="37" height="40" /></figure> <strong>Recommendations</strong> <span>Algorithmically predict customers’ interests.</span> </a></div></div></div></div></div></div></div></section></div></div></div></div></div></section><section class="elementor-element elementor-element-597f007 section section-faq elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-section elementor-top-section" data-id="597f007" data-element_type="section"><div class="elementor-container elementor-column-gap-no"><div class="elementor-row"><div class="elementor-element elementor-element-c4f02b2 elementor-column elementor-col-100 elementor-top-column" data-id="c4f02b2" data-element_type="column"><div class="elementor-column-wrap  elementor-element-populated"><div class="elementor-widget-wrap"><div class="elementor-element elementor-element-fafa2ac elementor-widget elementor-widget-heading" data-id="fafa2ac" data-element_type="widget" data-widget_type="heading.default"><div class="elementor-widget-container"><h2 class="elementor-heading-title elementor-size-default">Frequently Asked Questions</h2></div></div><div class="elementor-element elementor-element-c1fc8ff seehow-accordion elementor-widget elementor-widget-accordion" data-id="c1fc8ff" data-element_type="widget" data-widget_type="accordion.default"><div class="elementor-widget-container"><div class="elementor-accordion" role="tablist"><div class="elementor-accordion-item"><div id="elementor-tab-title-2031" class="elementor-tab-title" data-tab="1" role="tab" aria-controls="elementor-tab-content-2031"> <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true"> <i class="elementor-accordion-icon-closed fa fa-plus"></i> <i class="elementor-accordion-icon-opened fa fa-minus"></i> </span> <a class="elementor-accordion-title" href="">Can you really work with any ESP or SMS provider?</a></div><div id="elementor-tab-content-2031" class="elementor-tab-content elementor-clearfix" data-tab="1" role="tabpanel" aria-labelledby="elementor-tab-title-2031"><p>For email personalization, Dynamic Yield works with any ESP. When you build an email or experience block in Dynamic Yield you simply generate an embed code with one click to copy/paste into your ESP.</p><p>For triggered messages, Dynamic Yield is agnostic, meaning we can work with any triggered email or SMS provider that supports API connectivity.</p></div></div><div class="elementor-accordion-item"><div id="elementor-tab-title-2032" class="elementor-tab-title" data-tab="2" role="tab" aria-controls="elementor-tab-content-2032"> <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true"> <i class="elementor-accordion-icon-closed fa fa-plus"></i> <i class="elementor-accordion-icon-opened fa fa-minus"></i> </span> <a class="elementor-accordion-title" href="">How does Dynamic Yield compare against other tools?</a></div><div id="elementor-tab-content-2032" class="elementor-tab-content elementor-clearfix" data-tab="2" role="tabpanel" aria-labelledby="elementor-tab-title-2032"><p>We spent the last decade building the most agile, innovative, and scalable personalization operating system in the market. In that time, we’ve consistently been named the market leader by firms like Gartner, and have helped leading brands make their vision for hyper-personalization a reality.</p><p>This expertise translates into email in the form of our superior recommendation engine, which consistently outperforms the competition in 1:1 bakeoffs, AI-powered Affinity Profile for users who visited the site or purchased offline, which allows 1-to-1 personalization in both recommendations and content targeting, our full-blown email editor that allows for the end to end creation of fully personalized emails, and not just personalized blocks, and our onsite presence that enriches email personalization capabilities and also allows deeper reporting levels.</p><p>Our personalized triggered emails, SMS, and push notifications, alongside powerful strategies for channel prioritization, help marketers take their re-engagement program to the next level and our audience manager gives customers access to our award-winning segmentation engine.</p></div></div><div class="elementor-accordion-item"><div id="elementor-tab-title-2033" class="elementor-tab-title" data-tab="3" role="tab" aria-controls="elementor-tab-content-2033"> <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true"> <i class="elementor-accordion-icon-closed fa fa-plus"></i> <i class="elementor-accordion-icon-opened fa fa-minus"></i> </span> <a class="elementor-accordion-title" href="">How can I achieve more engagement, revenue, and loyalty by using Dynamic Yield alongside my ESP or Multi-Channel Marketing solution? </a></div><div id="elementor-tab-content-2033" class="elementor-tab-content elementor-clearfix" data-tab="3" role="tabpanel" aria-labelledby="elementor-tab-title-2033">Dynamic Yield complements your ESP or multi-channel marketing platform to drive revenue, engagement and loyalty, and save you time. Our market-leading recommendations with advanced algorithms and merchandising rules an industry leading segmentation engine with granular targeting based on-site behavior, and our user data API that updates in real-time, affinity based recommendations and content targeting – based on user on-site behavior and intent and offline behavior, open-time relevancy for personalized recommendations, product metadata, and exclusion of items that are out of stock, and the ability to make changes to your email after it’s been sent. However, when you build a segment, or a full email, in Dynamic Yield, you still need your ESP to execute the email send.</div></div><div class="elementor-accordion-item"><div id="elementor-tab-title-2034" class="elementor-tab-title" data-tab="4" role="tab" aria-controls="elementor-tab-content-2034"> <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true"> <i class="elementor-accordion-icon-closed fa fa-plus"></i> <i class="elementor-accordion-icon-opened fa fa-minus"></i> </span> <a class="elementor-accordion-title" href="">What kind of verticals is Engage relevant for?</a></div><div id="elementor-tab-content-2034" class="elementor-tab-content elementor-clearfix" data-tab="4" role="tabpanel" aria-labelledby="elementor-tab-title-2034">Engage is relevant for all industries but most of our clients fall into Retail, Financial Services, Grocery, Travel and Hospitality, and Restaurants.</div></div><div class="elementor-accordion-item"><div id="elementor-tab-title-2035" class="elementor-tab-title" data-tab="5" role="tab" aria-controls="elementor-tab-content-2035"> <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true"> <i class="elementor-accordion-icon-closed fa fa-plus"></i> <i class="elementor-accordion-icon-opened fa fa-minus"></i> </span> <a class="elementor-accordion-title" href="">What types of content can be added in each channel?</a></div><div id="elementor-tab-content-2035" class="elementor-tab-content elementor-clearfix" data-tab="5" role="tabpanel" aria-labelledby="elementor-tab-title-2035">All channels support Dynamic Yield’s market-leading recommendations and the ability to personalize messaging. In addition, email supports rich content, from personalized navigation to dynamic content blocks within the body of the email. App push and web push also allow for visual elements, though both must be optimized for their respective channels. SMS messages are primarily text-based, however you can still include personalized messaging, links, and recommendations within the text.</div></div><div class="elementor-accordion-item"><div id="elementor-tab-title-2036" class="elementor-tab-title" data-tab="6" role="tab" aria-controls="elementor-tab-content-2036"> <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true"> <i class="elementor-accordion-icon-closed fa fa-plus"></i> <i class="elementor-accordion-icon-opened fa fa-minus"></i> </span> <a class="elementor-accordion-title" href="">What are some use cases for Engage?</a></div><div id="elementor-tab-content-2036" class="elementor-tab-content elementor-clearfix" data-tab="6" role="tabpanel" aria-labelledby="elementor-tab-title-2036">There are hundreds of use cases for Engage, below are 5 to get you started. To see more, check out the <a href="https://www.dynamicyield.com/personalization-examples/#theme=triggered-messaging&#038;channel=email%2Cpush-notifications&#038;order=menu_order&#038;gate=or">inspiration library</a>.<ol><li>A/B Test which messaging performs best on each channel</li><li>Send a triggered email to customers who abandoned an item in their cart with visually similar items using <a href="http://dynamicyield.com/adaptml/">VisualML</a></li><li>Add affinity recommendations to Order Confirmation emails and SMS notifications to surface items the user is likely to be interested in based on their previous purchase</li><li>Send a web push notification to users who recently left the site to bring them back</li><li>Send an SMS or App Push to notify customs of a price drop on an item they recently browsed or left in their cart</li></ol></div></div><div class="elementor-accordion-item"><div id="elementor-tab-title-2037" class="elementor-tab-title" data-tab="7" role="tab" aria-controls="elementor-tab-content-2037"> <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true"> <i class="elementor-accordion-icon-closed fa fa-plus"></i> <i class="elementor-accordion-icon-opened fa fa-minus"></i> </span> <a class="elementor-accordion-title" href="">How can I prioritize which channel is best for my campaign? </a></div><div id="elementor-tab-content-2037" class="elementor-tab-content elementor-clearfix" data-tab="7" role="tabpanel" aria-labelledby="elementor-tab-title-2037"><p>When prioritizing channels for your re-engagement campaign, consider factors such as cost, urgency, content capacity, and accessibility. For urgent campaigns, prioritize channels like push notifications and SMS for immediate reactions. Tailor your channel choice based on content capacity; lean channels like push notifications and SMS are ideal for single-product-focused campaigns, while email is best for promotions with rich content. Finally, prioritize channels with higher accessibility for messages you want customers to revisit, such as SMS over push notifications, and email over SMS for content-rich messages with prolonged relevance.</p><p>Additionally, Reconnect has built-in channel prioritization strategies to help you avoid over-communication, drive conversions, and save time in your workflow. This priority logic incorporated into Reconnect instinctively understands how channels should be prioritized for every campaign, helping you to adapt the ideal multi-channel strategy for each unique use case.</p></div></div><div class="elementor-accordion-item"><div id="elementor-tab-title-2038" class="elementor-tab-title" data-tab="8" role="tab" aria-controls="elementor-tab-content-2038"> <span class="elementor-accordion-icon elementor-accordion-icon-left" aria-hidden="true"> <i class="elementor-accordion-icon-closed fa fa-plus"></i> <i class="elementor-accordion-icon-opened fa fa-minus"></i> </span> <a class="elementor-accordion-title" href="">I have more questions. How can I talk to someone?</a></div><div id="elementor-tab-content-2038" class="elementor-tab-content elementor-clearfix" data-tab="8" role="tabpanel" aria-labelledby="elementor-tab-title-2038">Yes, we’d love to chat. 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