Intent-based emails –– Personalization use cases
2026-02-28 18:50 Diff

Personalize email content by intent to drive efficiency and conversions

Who:

Popular American fashion retailer

Strategy:

This company broke down their audiences by intent and found that low intent buyers respond differnetly to email content than medium or high intent buyers. They used dynamic content blocks to target these audeinces with the content variations that would most likely to make them convert. This reduced their email development time by enabling them to personalize to their different intent audiences all in the same email, while also driving more purchases from each audience.

What real growth looks like with personalization

  • How Valamar converts travel intent into bookings with real-time context

  • What makes Saks’ personalization engine a game-changer for driving 10% more conversions?

  • Bringing the in-store expert online: How Bergzeit reinvented gear discovery with conversational commerce

  • 32% of Total Purchases from AdaptML Recommendations

  • +88% Conversion Uplift with Mastercard Predictive Spend Insights

  • Making Personalization a Breeze for Leading Financial Institutions

  • +10.3% uplift in add-to-cart rate

  • 39% decrease in same-month cancellations

  • 16% contribution to D2C revenue from Dynamic Yield

  • 16% of revenue from recommendations