In-cart recommendations — Personalization use cases
2026-02-28 18:46 Diff

Using in-cart recommendations in cart drawer to upsell visitors with complementary products

Who:

A boutique retailer of natural-bath products

Strategy:

In order to cross-sell and drive conversions, the retailer presents complementary product recommendations upon cart addition, which appear in a right-side, flyout cart drawer.

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Hypothesis:

A great upsell strategy ensures users never need to leave the page – especially one as important as the cart page. With a flyout cart drawer, users can browse recommended products complementary to those in their cart, directly from their cart. For users potentially interested in additional products but short on time or less invested in re-starting the discovery process, these last-minute recommendations cut out the labor as they head toward checkout, driving cross-sell KPIs and revenue.

What real growth looks like with personalization

  • How Valamar converts travel intent into bookings with real-time context

  • What makes Saks’ personalization engine a game-changer for driving 10% more conversions?

  • Bringing the in-store expert online: How Bergzeit reinvented gear discovery with conversational commerce

  • 32% of Total Purchases from AdaptML Recommendations

  • +88% Conversion Uplift with Mastercard Predictive Spend Insights

  • Making Personalization a Breeze for Leading Financial Institutions

  • +10.3% uplift in add-to-cart rate

  • 39% decrease in same-month cancellations

  • 16% contribution to D2C revenue from Dynamic Yield

  • 16% of revenue from recommendations