Director of Customer Success, Dynamic Yield
2026-02-28 18:37 Diff

Talk to sales Open Nav

All Posts by Ben Malki

Ben Malki is the Director of Customer Success, Americas for Dynamic Yield. He's been working in the digital space for nearly a decade following his MBA from the Thunderbird School of Global Management.

Ten Principles to Maximize Uplift in Your ImpactOS Report

Discover the essential guidelines for driving measurable ROI with ImpactOS. Learn how to prioritise high-impact campaigns, maximise reach and personalisation, reduce bounce rates, optimise weekly, and report only what truly delivers value.

Read More

The primary audiences framework for scalable personalization

How to build an effective targeting strategy and institutionalize customer insights with a few simple but powerful guidelines.

Read More

Make it rein this Holiday with a scalable approach to personalization

Set yourself up for a prosperous holiday season and new year by adopting a scalable macro-segmentation framework for personalization.

Read More

Recapping the all-star pitches from our first-ever Customer Success hackathon

During our inaugural Customer Success-led hackathon, teams spanning the globe pitched their best ideas for online-to-offline strategies for personalization success.

Read More

Navigating COVID-19 – best practices marketers should adopt during times of crisis

From your value proposition to SEO, messaging, and more – this post will help you navigate COVID-19, regardless of industry or company size.

Read More

How to create an ongoing culture of experimentation

Continuous optimization of the customer experience stems from instilling a deep sense of understanding around new concepts, mentalities, and goals.

Read More

Be my valentine – an eCommerce marketer’s handbook to the most romantic day of the year

The important characteristics of Valentine’s Day for marketers to consider along with some strategies proven to show love and drive conversions.

Read More

The Roles & Structure of an Agile Personalization & Optimization Team

Defining the roles and responsibilities of a scalable personalization and optimization team. Learn how to structure an agile team!

Read More