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2026-02-17
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2026-03-08
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<p>98%</p>
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<p>98%</p>
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<p>Order Uplift</p>
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<p>Order Uplift</p>
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<p>25X</p>
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<p>25X</p>
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<p>ROI</p>
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<p>ROI</p>
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<p>89%</p>
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<p>89%</p>
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<p>Revenue Growth</p>
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<p>Revenue Growth</p>
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<p><b>Company: BigHaat</b></p>
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<p><b>Company: BigHaat</b></p>
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<p><b>About :</b>BigHaat is India’s leading Agri Digital Platform serving<b>30M+ farmers</b>, enabling end-to-end agricultural commerce from pre-harvest to post-harvest through digital and offline networks.</p>
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<p><b>About :</b>BigHaat is India’s leading Agri Digital Platform serving<b>30M+ farmers</b>, enabling end-to-end agricultural commerce from pre-harvest to post-harvest through digital and offline networks.</p>
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<p><b>Industry:</b>AgriTech / E-commerce<b></b></p>
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<p><b>Industry:</b>AgriTech / E-commerce<b></b></p>
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<p><b>Location:</b>India<b></b></p>
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<p><b>Location:</b>India<b></b></p>
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<p><b>Category: Customer Engagement, Personalization, Product Experience</b><b></b></p>
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<p><b>Category: Customer Engagement, Personalization, Product Experience</b><b></b></p>
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<p><b>Solutions Used: App Push, RCS, Lifecycle Journeys, PX Nudges, Vernacular Messaging</b></p>
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<p><b>Solutions Used: App Push, RCS, Lifecycle Journeys, PX Nudges, Vernacular Messaging</b></p>
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<h2><b>The Challenge</b></h2>
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<h2><b>The Challenge</b></h2>
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<h3><b>Rising CAC Threatened Sustainable Growth</b></h3>
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<h3><b>Rising CAC Threatened Sustainable Growth</b></h3>
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<p>As BigHaat scaled rapidly,<b>customer acquisition costs surged</b>. Relying on constant new-user acquisition was no longer viable. The business needed to<b>unlock repeat purchases, loyalty, and lifetime value</b>from its existing farmer base - at scale and across languages.</p>
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<p>As BigHaat scaled rapidly,<b>customer acquisition costs surged</b>. Relying on constant new-user acquisition was no longer viable. The business needed to<b>unlock repeat purchases, loyalty, and lifetime value</b>from its existing farmer base - at scale and across languages.</p>
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<h2><b>The Solution</b></h2>
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<h2><b>The Solution</b></h2>
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<h3><b>Retention-First Engagement Built for India’s Farmers</b></h3>
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<h3><b>Retention-First Engagement Built for India’s Farmers</b></h3>
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<p>BigHaat partnered with Netcore to deploy a<b>data-driven, vernacular-first retention strategy</b>:</p>
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<p>BigHaat partnered with Netcore to deploy a<b>data-driven, vernacular-first retention strategy</b>:</p>
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<ul><li><b>Product View & Cart Drop-Off Journeys</b>to recover high-intent users</li>
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<ul><li><b>Product View & Cart Drop-Off Journeys</b>to recover high-intent users</li>
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<li><b>Multi-language communication</b>across App Push, WhatsApp, and RCS (5 languages)</li>
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<li><b>Multi-language communication</b>across App Push, WhatsApp, and RCS (5 languages)</li>
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<li><b>In-app PX Nudges</b>using rich media, timed to seasonal and festive moments</li>
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<li><b>In-app PX Nudges</b>using rich media, timed to seasonal and festive moments</li>
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</ul><p>Every journey was personalized, automated, and optimized for farmer behavior.</p>
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</ul><p>Every journey was personalized, automated, and optimized for farmer behavior.</p>
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<h2><b>The Impact</b></h2>
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<h2><b>The Impact</b></h2>
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<h3><b>Proof That Retention Outperforms Acquisition</b></h3>
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<h3><b>Proof That Retention Outperforms Acquisition</b></h3>
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<p>The shift to intelligent retention delivered clear, compounding results:</p>
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<p>The shift to intelligent retention delivered clear, compounding results:</p>
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<ul><li><b>98% uplift in total orders</b></li>
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<ul><li><b>98% uplift in total orders</b></li>
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<li><b>25X ROI</b>from Netcore-powered engagement</li>
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<li><b>25X ROI</b>from Netcore-powered engagement</li>
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<li><b>89% revenue growth</b></li>
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<li><b>89% revenue growth</b></li>
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<li><b>5X increase in App Push-driven revenue</b></li>
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<li><b>5X increase in App Push-driven revenue</b></li>
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<li>High-impact campaigns delivered<b>4X higher revenue uplift</b></li>
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<li>High-impact campaigns delivered<b>4X higher revenue uplift</b></li>
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<li><b>40% WhatsApp click-rate uplift</b>and<b>10% higher RCS engagement</b></li>
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<li><b>40% WhatsApp click-rate uplift</b>and<b>10% higher RCS engagement</b></li>
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</ul><p><b>Ready to see how BigHaat turned retention into its biggest growth lever?</b><b></b></p>
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</ul><p><b>Ready to see how BigHaat turned retention into its biggest growth lever?</b><b></b></p>
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<p>Netcore has been instrumental in boosting our retention marketing. With their collaboration and platform capabilities, we’ve achieved measurable growth in orders and revenue, making them a key partner in our business success.</p>
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<p>Netcore has been instrumental in boosting our retention marketing. With their collaboration and platform capabilities, we’ve achieved measurable growth in orders and revenue, making them a key partner in our business success.</p>
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<p>Unlock unmatched customer experiences, get started now</p>
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<p>Unlock unmatched customer experiences, get started now</p>
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<p>Let us show you what's possible with Netcore.</p>
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<p>Let us show you what's possible with Netcore.</p>